What to do (sm)
Posted By: Redpen on 2006-04-01
In Reply to: Need suggestions on how to improve quality. - NewMT
These companies are telling you that your work is inaccurate. It might be a problem with your writing ability, i.e., spelling, grammar, and/or sentence structure, or it might be that you are unable to structure a medical report correctly, or it might be that you are unable to accurately understand what you are hearing, so that you transcribe what you thought you heard, but it wasn't what the physician said.
The suggestion to work through the SUM tapes was a good one.
First, though, you need to identify where your problem lies. If the companies aren't telling you, you have to find out for yourself.
The AAMT has a set of self-assessment tapes. Get one of those and transcribe it. Then, compare your results to the transcript provided. If what you transcribed is not nearly identical to their transcript, you need to work on that.
To work for a national service, you need to be able to transcribe to the AAMT Book of Style standards, to write in correct medical English, and to know whether what you transcribe is correct or not and to be able to flag it when you do not.
The self-assessment tape will help you determine where you stand. You'll see what you need to work on. If it's not something big, you can do it on your own. If it's something major, like typing nonsense when you think you understand what you are hearing ("baloney amputation"), then you might want to consider going back to school, as it might be the fastest and most economical route to a job with a national.
Redpen
Andrews School
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