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Serving Over 20,000 US Medical Transcriptionists

Need suggestions on how to improve quality.

Posted By: NewMT on 2006-03-28
In Reply to:

Is there something that I could buy that could help improve my quality?  I have been taking tests here and there and everyone keeps saying that their QAs don't have the extra time that is needed to spend with my work.  I know I don't have the 98% accuracy that is needed.  Whenever I do a test I look whatever I don't know up and then relisten to the file.  I do all my transcribing when everyone is asleep so I don't have the distractions.  Thank in advance for the help.


 




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What can I do to improve?

I am a recent graduate of Gatlin's MT certificate program and have recently started working as a part-time IC. According to my estimates I'm only making $4-5 per hour for my work. I have been complimented on my reports, so I believe I'm putting out quality work.


Now I understand there are better schools out there. When I enrolled into the Gatlin program I wrongly (?) assumed that because it was connected with my local community college that it was good program. I also called a local MT service who said that the education was sufficient to obtain employment with them. I thought I did my homework.


Anyway, what is done is done. I can not afford to re-enroll in another program so I am looking for ways to be more productive. I have added a bunch of terms to the auto-correct feature in Word, and I am looking at Instant Text. I realize speed will come with experience, but is there something else that I can be doing to increase my line counts? Any suggestions are welcome.


I appreciate any help you can offer. Thanks.


Continuing to improve your skills
Continuing to improve your skills will help you convince someone to give you a break.

Your posts are full of spelling and grammatical errors. If an employer needs someone whose work is well-written and has NO spelling or grammatical errors, and they see writing from you that looks like your posts here, do you think they will believe you're capable of doing the kind of work they need you to do?

Your school should have pointed this out.

thanks for suggestions

Thanks so much,


I will look into them all. I appreciate your taking the time to let me know which ones will give me a good start, so I don't waste my time, effort and money on another one that isn't highly thought of.


My sincere thanks!


Some suggestions
Yes, it is frustrating trying to find that first job. My suggestion is to do an extensive search for transcription companies on the internet and test with every one that allows you to. Even if you don't pass the tests, it is good practice. It took me five months for me to land my first job and I was testing and searching practically every day. And for some it can take longer, but don't get discouraged. If you read through the threads on this forum you'll find that a lot of newbies went through the same thing, and eventually found a job. All it takes is that first job, no matter how low-paying, to get your foot in the door and get you the experience you need.

Also, I wouldn't make it a priority to try to find a mentor. It is my understanding that, even though they may be out there, it seems that they are harder to find because it takes a lot of time and dedication to work with a newbie and they are trying to get their job done too.

Lastly, please read through the threads below regarding paying for work. There are so-called MTSO's out there who will seek you out and offer you a job, and then ask for money upfront before you can start working for them. You should never have to pay for work. You can buy a foot pedal and software on your own, and if there is specific software that the company needs you to use, a reputable company will either have you purchase it yourself or take the cost out of your first paycheck(s). Please be leary if you are e-mailed directly from this board with a job offer.

DON'T GIVE UP because it can be done, even though it is frustrating at times. Best of luck to you!
Suggestions
Can you suggest a company in which hires new grads and provides full QA at no cost?
Suggestions

Are you a student or have you graduated from Career Step? If you are, I believe you should have access to a list of companies that work closely with Career Step. I would then apply with one of these companies first. There is a list of companies that hire newbies on here somewhere that somebody compiled a while back.


Whenever you do apply, make absolutely sure that you have a professional e-mail address and that your cover letter and resume have no typos, no errors at all.


Some companies do not respond right away, and some might never respond. You can always send out a followup e-mail, though.


A lot does depend on how testing goes, and you will see that each company does everything differently. Never guess on any test. It is always better to leave a blank, and do follow instructions. Some companies only respond if you pass a test. Some do phone interviews before you test, etc. The more you test, the better you will get.


 Getting that first job can be a hurdle, but if you truly want to work as an MT, you will find a job.


 


Suggestions
Read the archived posts here for suggestions. You're not the first person who has asked this question, so there is a lot of advice on it.
Good suggestions--thanks
These are all good suggestions and I will keep in them in mind.  It helps to know that this is something that lots of newbie MTs have encountered---but learned to deal with because you're still doing it!  I'm so glad I found this board.
Quality

Do you have all the required word books for the specialty that you type? I mainly type OP notes and have the current Stedman's books, Google links, etc.  My advice is to type the report and put in a blank for the words that you don't know or question.  Then, go back, relisten, and look the words up after you have finished the report.  Be sure listen for the little words that are often missed.  Also, after your reports have been through QA, go back and review the report.  Some MTs can go back and relisten, which is a great option.  I would also save my copy and then compare it to the QA copy.  Maybe someone here would offer to mentor you and offer suggestions?  My method is somewhat time consuming but this has helped me.  I hope that helps you a little.  Good luck! 


 


 


Kathy, any keyboard suggestions?
Kathy, do you have any suggestions as far as finger/hand positioning/keyboard kinetics for editing.  Obviously, it is quite different from transcribing a dictation that has not gone through a voice recognition system.  Any suggestions would be appreciated.  Thanks.
Quality is always better than quantity

I am a new MT as well.  However, I have learned that quality is better than quantity.  In the begining you may want to do thousands of lines per day.  However, make sure that this is quality work.  You don't want to make mistakes because you want to get high production to get money and then they may fire you because your accuracy rate is terrible.


So, take your time and always deliver the best report to your ability.  Do not be afraid to leave a blank if necessary.  It is always better than guessing.


What is your line pay rate?  Is it an editing or transcription platform?  Are you an employee or an independent contractor? 


Specials don't have anything to do with the quality. sm
They use the SUM CDs just like the other 2. Their graduates get multiple job offers. I'm very familiar with their course and I definitely would hire someone from there.
You didn't tell us much to allow us to make specific suggestions.
Where do you live? Are you in or near a city with lots of medical jobs? You might want to take a secretary/transcriptionist job in an office to get a start. Working in a larger office could mean there would be more experienced MTs to help you complete your education and get you some experience.
Suggestions or comments greatly appreciated.....

I have recently completed a Medical Transcription Certificate Course at a local community college (made A's in every single class including Anatomy and Physiology prior to) and even have a letter of recommendation from the Head of Centralized Transcription, which was my instructor, also.  Anyway,  I was really hoping to secure an at home/online job and, even with over 1 year of legal transcription/dictation and the 5 months of transcription classes, I'm wondering if I just wasted all that time, effort, energy, money, and memory for nothing.  Does anybody have any suggestions?  I'm tired of looking at ads, only to find out afterwards, that most at home work offers are scams and most employers on here require many years of experience and won't even give a "newbie" the time of day.


I'm getting really discouraged.  I understand the importance of experience, but there are some people who actually can catch on pretty quick without a ton of experience.


Yes, I believe there is a future for MTs who do quality work
You hear a lot of sad stories, but many, not all, of those complaining are just not very good at what they do for a living. That is the main reason why they lose their jobs. It isn't overseas MTs taking their work, it isn't speech recognition, it isn't even electronic medical records. It's the quality of their work. They will never admit it. In fact, they will yell and scream and protest! There are many out there who are doing well and making some good money, and no, it hasn't been going down for everyone. Just remember that there are whiners and complainers in every industry. Medical transcription is no exception.
Quality Assurance/Editing

Can anyone give me an idea on how much QA/editors make?  Do they charge per 65 character line with spaces, without spaces, per word, etc.?  I have always been curious about this.


Help! Need to find part-time employmen- suggestions?

I finished Meditec's MT course in March and have been looking all over the net and in my local area for a job and no luck! My local hospital and the local doctor's offices all sent their dictation out to one co. and when I interviewed there, they were actually getting ready to lay off most MT's because the hospital and dr.'s were going to a paper form and would no longer be using a service and they employ no in-house MT's. The next nearest city that would have jobs is over 50 miles away and I am unable to travel that far being a single mother with a child who is home schooled. (with gas prices the way they are right now, I'd be working just to get the gas to go to work!)


I am looking for part-time MT work that I can do from home. I have a good computer system, there is no broadband or DSL in my town at this time so that could make it harder to get a job. I am flexable on my hours and days that I can work. I have a bytescribe wav pedal, numerous reference books both from my course and from having taken college courses at Davenport University for Medical Transcription.


Any suggestions? any other ideas on where to apply?


Thanks!


How do you make lines and maintain quality?
I'm trying to get up to company's line requirements but do not seem to be catching all my errors. Any suggestions?
If quality mattered, there would be NO MT work from India
I mean, I know you're CERTIFIED and all, but you have to be kidding...
Career Step is quality training!!!
I am, of course, a Career Step graduate.  I really believe in their program and have found great success as an MT due to their training course.  I highly recommend it to anyone!!!  Feel free to email me or check out my website for more information ... www.MTinTexas.com.
As a new MT, focus on quality and don't worry about quantity. SM
Any decent company who gives a new MT the chance, should be considerate and realize they cannot produce like a veteran MT. Speaking from experience working for myself and hiring several subcontractors, and also working for large nationals, the quality of your work will first be evaluated. With training and experience, your production will increase. If you need to reread, relisten, etc., do it because it will be well worth it. Research every word or phrase you are not sure of. In time, your brain will soak these terms up like a sponge. You will find yourself researching less and less. However, even veteran MTs continue to learn daily. I feel a good MT has good researching skills that never end. Good luck, keep your head up. Research and review your reports before submitting them.
Regardless of audio quality, the fact that she came as close as she did
to what it actually was yet couldn't get it shows that she has no idea what a salpingo-oophorectomy IS. Not to mention the other info she gave and the type of report that it is.
I've been searching for quality MT school- glad I found this Board

It appears that everyone can agree on M-Tec or Andrews School--by the way is that Linda Andrews and not Andrews/Holbrook?


I want to get started with training soon and I'm having difficulty deciding.  I've taken both their tests and they both seem like good choices.  Decisions, decisions...