Don't know if I have it hooked up right

I can get a dial tone on my c-phone but never the voice prompt asking for my id number. I have the phone line hooked to my modem through a router. Is this right?? Please help! What button do I press to get started?? (I have a digital voice brand not dictaphone.) THANKS!!!

• Don't know if I have it hooked up right - S
  • you have to call the hospital/clinic line to connect with the dictation machine on their end - sm
    • Thanks! Turns out they forgot to send me the info containing the phone number to call!! Got it now. - S

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