work schedules
Posted By: long time MT on 2005-12-30
In Reply to: I know this will sound like a dumb "newbie" question, but - Julia
I just wanted to let you know that Spheris wants you to work your schedule, whether you have achieved your line count production "quota" for the day or not. If you are scheduled to work 8:00 to 4:00 and you achieve all your required lines for the day by 2:30 p.m., they still want you online until 4:00. It's something they enforce and regularly check up on.
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work schedules
I worked in house 24/7/365 and we were called in on our days off and after hours. Middle of the night call ins were not unusual.
schedules
We have to work a schedule every day because its patient care/coverage, but we do have flexibility because sometimes things do run out AND sometimes they get swamped and NEED our help! Wont they see that that wont work? I guess if people are sick or on vacation they will transcribe it themselves. LOL
Hope it works out for you all.
schedules
Yes, I realize the reason that MTs have to have set schedules for TAT, coverage, etc. I actually don't have a problem at all with a set schedule, but it is really frustrating when continuously (nearly every day), there is no work to do during your schedule. When I started with MQ, I gave them a schedule and had every intention of keeping to that schedule. Within the first week, I ran out of work and had to work at a different time to get my lines. That was nearly two years ago.
It's not the schedules, it's the PAY. That's sm
why they can't get help from US MTs. The nationals I have applied to are offering about 6-8 cpl for experienced MTs. Who can live on that. No wonder they can't get good experienced help.
No, it is the schedules
One thing works in relation to the other. I can tell you that each day I turn on my computer I have bleeding from the eyes because I cannot get people to work their schedules and they are NOT making .06/line either! It drives me crazy because they have a great situation with our company. The bigger companies have always had their problems in direct proportion to the way they mistreated their people and eventually it will come back to bite them, but somewhere in this equation our home grown MTs have to take responsibility for themselves and know what they are doing, do it in a timely fashion, and produce a good work product. If the clients are not happy .. it should be obvious that they will move on. No company should have to QA each sheet of paper that leaves their office, but many should!
pay schedules
Because based on my experience - they either have a tier structure based on production/experience/test scores or the rates are based on the particular account you work on and vary from account to account. I agree I'd like to see at least an average range given but it seems most don't.
Schedules
National companies are concerned with getting the work back to the hospital within turn around time. It usually does not matter to them who gets the work done. A company is not going to "save" work for a certain person's schedule. If you want more work, you may have to try working outside your schedule. This is just the way the game is played. Maybe it isn't fair but then you know how the say goes....life is not always fair.
schedules
Sounds like you are one of those people who wants a set schedule, regardless of when the work is there and evidently you are not willing to work "off schedule" - you are in the wrong field my friend, most MTs have to work whenever they are needed, not just when they want, the company I work for often asks for extra help, in return I ask for time off and have the pleasure of knowing I am not going to be scrutinized for it, you scratch my back and I will scratch yours - the MT business evidently is not what you expected???
schedules
Same here - and I work Tuesday-Saturday - but as an IC, if I want a weekend off, I just tell them I can't work. I have found a pattern though, at about noon on Friday everyone shuts down and then those of us who do work the weekend are flooded with work - wonder why the CO. hasn't figured it out and done something about it. We even get paid more to work on Saturday and Sunday - but go figure.
IC schedules
A lot of the companies allow for a 12 to 24 hour window to get your lines in. I guess that's where the flexibility comes into play. I picked my hours with my company and stick to them, but they do not require their IC's to do that. The companies are out there that aren't so rigid with the hours, you just have to find them. Good luck.
MT's choosing their schedules.
One of your complaints about being a supervisor is regarding people who give more than their fair share of time and those who are "just there when they want to be". I just want you to clarify. You see, when I hire on at a company, I tell them EXACTLY how many hours I will work. One of the main attractions of this job that companies always cockadoodle and cluck about is that you can name your hours. Flexible schedules, be with your kids, blah, blah, blah. Or you commit to a minimal line quota, and again, I tell them EXACTLY what line quota I can meet. I can tell you from past experience -- going on 20+ years now, same GREAT company for the last 5, that some other companies wait until after you've started with them, agreed to a schedule/quota plan, and then say, sorry, scrub your personal home plans, you see basically we lied and comitted contract fraud when we took this account on and promised them 2-hr turnaround when we are understaffed. But we have to lie, that's how we get accounts. A former supervisor for MQ actually told me this. She truly justified doing business this way. And yes, it was MQ. But neither of us work there any more, and I'm sure other companies do this as well. And I'm REALLY sure that makes it okay.
I don't think the MT should have to apologize for saying "No, I can't help you. I put in my time. Sorry. I have a spouse and children and other responsibilities." And you're right, they may be only there for pocket change, since that is what so many companies offer. Why kill themselves? Sorry, but the MT has the right to choose whether she wants 10 hours/week, 20 hrs/week, or 60 hrs/week. She takes the smaller check as a trade-off. So you see, there may be another perspective.
I'm rarely on here lately because of schedules ...
I work when I want to so stick it if you don't like it! Hahaha
Kids schedules
My 12-year-old daughter isn't as busy as some that I know. She has Girl Scouts every other Thursday, Student Council after school one day a week, and an after school bowling team (for her middle school) from 3:30-5:00 one day a week for the next eight weeks. She also wants to do Color Guard this year, but I'll have to see if that is going to be too much for her. She's a straight A+ student and I want to make sure she has enough time to do homework without feeling rushed.
Schedules are there for a reason
Say I'm scheduled to work a certain time slot. Say you feel entitled to work an extra 4 hours each day that laps into my time slot. Then I consistently run out of work and start doing what you're doing. Soon everyone is working weird hours and schedules mean nothing, and the supes can't adequately staff accounts because everyone is cherrypicking their hours. How is this fair to anyone?
Not always...not all companies are flexible with schedules!
..
Schedules. Are you talking about *employees*...
on *schedules* ... or SE/IC's on *schedules*? Thanks.
Kids schedules outside of school....sm
It's amazing to me how many parents push their kids to the extreme with extracurricular activities. I saw a cousin this weekend and her 2nd grader is taking 4 dance lessons (4-1/2 hours a week), an acting class (1 hour) is in some special gifted program that meets 1 hour after school each week and is in the church kid's choir on Wednesdays. This means this 7-year-old has 7-1/2 hours of extracurricular activities scheduled.
I told her that my 6-year-old chooses 1 activity to participate in outside of church kids choir (meets on Sunday) and that's all she does.
What about your kids if you have them? If you have your child scheduled in a lot of things aren't you worried that they will burn out? I've recently read stories that a lot of kids that are overscheduled are getting depressed and I can see why.
Planning, organization, schedules, determination, and
making others be responsible for themselves and respectful of your time, effort, energy.
Taught the boys to do laundry, cook, do housework.
Taught family/friends to respect work/study schedules.
I don't feel the obligation to answer to anyone else anymore.
Don't forget the Sun-Thur/Tues-Sat only schedules as well! sm
I wrote a post about this a while back and was surprised by the reaction I received.
Every decent company seems to have gotten into a new trend of giving MTs two options only, give up every Saturday for the rest of your life or every Sunday, period. All I heard was "well this is 24/7 business." Well so is law enforcement, nursing, and even being a clerk at the nearest 7/11. I don't know any cops, nurses, or clerks that have such limited options that require never having a weekend off again...ever! Even doctors get an occasional weekend off! I refuse, but that's just me. :)
Doesn't it give you the option of printing all the forms and schedules?
x
I get my work from an FTP site that they load the work to, however I don't have pool work so to
speak, but I tell them how many minutes a day I want. The work is generally put in my box by 5 pm every day, then I have until 10 am the following day for some priority work, or 3:30 pm for the rest, so TAT is not too bad. I would like to work less at night though, but I working on that. My downside is I do not get the same dictators day to day, there are a few I do on a semi-regular basis though, some generate great lines but take longer to do that other doc's and are not "money-makers", I also do not get paid for spaces so that hurts a bit too. This is WP5.1 too.....so very antiquated but that is what the hospital uses, so not much choice there. But I understand what you mean about the C-phone. I was just doing another job with C-phone recently...they incidentally did not tell me how to get off of the system, which was very simple. I'd finish a job, then hit stop and hangup if I wanted to get off or quit working. That is what you need to do if you want to sleep, eat, etc. Don't feel guilty, do what you signed up for, believe me they watch the pools and will get others to do the work you don't finish. If they get on your case remind them that you are only PT and only want 500 lines a day, etc. It's not worth killing yourself over. Good Luck. 
You go by your schedule and have no work. Everytime I get on to work, there is always work.
x
Then you would have no life at all except work, work, work if you did that. I wouldn't do it. nm
.
Same thing with nationals. You work all the time to keep the account caught up when others dont work
and then when they decide to put a whole lot of extra people on your accounts and run you out they could care less about how much you worked.
Have a hospital I work for and they consistently change work types and do line counts. (sm)
Management just doesn't understand in order to crank out the work you need to be proficient by typing the same accounts. Go figure, they just don't get it ??
Usually work "live" on a Cphone, while connected. There are ways to record & work off line, bu
s
steady work...gearing up to start new account....but there was no work on Tues as it was a holiday
Be patient with your eyes open....
I work for Warminster at MQ and I am sick to death of being jerked around with no work all the time.
I would like a job where I can depend on the work and it does not seem to be in this office of MQ.
Speaking of offshoring MT work, who does not directly send work offshore?
Just curious. Has anyone got a list of companies who do not send work offshore? Precyse? MQ? Spheris?
Becky you work in a great place. With no one hovering, I bet you get a lot more work done w/o agoniz
wants what. The only people qualified to do QA on my reports are the dictating doctors and the rest is just pure waste of money and time. If I have a question fine. But this random QA bites and hurts everyone. BTW, I don't have random QA for those who seem to think I may have an ax to grind. No dog in this fight. Just common sense.
Good. Why dont you send some our way. What office do you work for so I can call and get your work.
:
Before needing to work, I did volunteer work through the Junior League where I am from in Texas. lm
Junior League was like a full-time job sometimes, but I loved it. Now that I have to work, even though it is from home, I still volunteer through my son's school. I am a school teacher in my previous (pre-MT) life, so I volunteer my tutoring services for children who need the help beyond what the schools are able to provide but whose parents cannot afford to pay for private tutoring. I also know how you felt about being afraid. I was strangely afraid before I joined the Junior League. It was just the unknown. But I was SO blessed by being able to help. Honestly, I am sure that it helped me just as much, if not more, than I helped others. Go for it. You won't be sorry. (Just remember that you have to say NO when you have to say no, okay? Remember that and you will be richly blessed by the experience!)
nm would you mind if I asked where you work and what type of work hosp, clinic ?
x
All I know is it caused the company I work for to be unable to do all work due today and the rest
:+
Just return the work, submit your bill, the scurry and find more work elsewhere. sm
They will never meet with you before next week. It is Thursday, already. Be prepared to sue for payment, because you will probably need to. But, most of all, find other work elsewhere, because I have a feeling this final payment will be a long time coming.
I work on Escription platform and the adapter didnt work for me. I tried it on my laptop though
and the foot pedal would just not play correctly with the adapter. I think others have tried it and done it but it just didnt work for me.
IC sets their own hours. As long as the work is done by the deadline, you decide when to work.
Glad I work somewhere where you cannot cherrypick....our work is divvied out by minutes and - sm
the office manager (who does not normally transcribe) dishes out the work, so some days are easy, others are a mix. So no cherrypicking is possible. You type up what is given to you, period. She will alternate the tough one's out so no one person gets him/her all the time unless they want him/her and are used to that doc, or everyone gets a little piece, etc. There are days when I ask for easy work (tired, chemo day, Jen sick, or a lot going on, etc.) but not often, generally I get a mix but they all get easier the more you do them. I am not working as much as I should be of course, every week is different here so I adjust my limited work schedule accordingly, so sometimes it hard to get better at certain docs. I used to have a lot of blanks with the Trauma ER unit, but I have been doing that a lot lately and now and very good at it, still a time consuming account but at least I am improving. ----------------------- But I believe the OP was stating she did it to clear out the log, not to make more lines, and only when she was asked to do so. At an old job I had #s meant everything, everyday we would get report (2=4 x a day) of the backlog, and emails pleading us to work, work, work. The QA rules sucked  (MQ probably is basing their new plan loosly on this one), however we did not get penalized, just chewed out if you sent in too much work to QA (over 5%, and was 80% ESL), I would imagine eventually fired if you continued to do it. They were a great place to work for until they re-organized....it all went downhill from there. This is why I prefer smaller MTSOs, it's not all about the #s, yes, they want production too but at least it's not so cut-throat.
i used to work for a company that divided the work types up and i loved it. sm
there were only 4 of us working a major teaching hospital. someone was assigned surgery, different assigned discharges, different admits, etc. we all had the backup work type in case the original assignee wasn't available and were cross trained. it made us much more efficient, ability to get used to dictators, set macros, and in the long run we were all much happier.
Used to work in Cooperstown, NY - and on the way to work is a huge turkey farm
It made me never want to eat turkey again - seeing them all cramped up against the fence and cages, packed tightly, no room to move. Actually, it made me want to do some harm to the farmer who found this acceptable.
Do not work for Amherst if you can work for any other office in MQ. It is terrible. They overload
accounts terribly. We are always running out of work or need to have 8 or 9 backups to get lines in. This is the way it is. There may be a few out there that it is different but I do acute care and was just transferred there along with my office and everyone in my office is in the same boat. Not a good deal at all.
An MQ recruiter told me yesterday if work is low they "cut off" the work
SEs are doing it. She also told me that it is written in MQ policies
that MQ can let go EMPLOYEES without notice (I'm not saying statutory employees here, I'm saying employees).
You're lucky they work for you. I've never gotten a refill to work right, ever.
x
Has anyone breast fed while trying to work at home, can you do this and still work full time?
It seems like the more literature I read on the subject, the longer it seems to take, especially in the beginning when you are breast feeding every two hours, or does it really just depend on the baby?
HAHA! Yes! I have those daily! But it's not really work as I work nights, it's little things l
turning on the pool filter in the morning and then in the afternoon running out there because I thought I forgot to turn it on. Or preheating the oven and then 5 minutes later saying "shoot! I forgot to preheat the oven!" It's really bad. And I'm only 31. I'm not 90!
I don't know if dementia or Alzheimer's runs in my family, but this could be a sign of something to come. Or as my husband says - you jut don't pay attention to much. He's probably right!
I work Sun.-Thurs. normally and will work on Fridays to get Sunday off if I need it. Works
s
The company I work for said cable phone wouldn't work, just FYI.
nm
Easy to work with. You can look up old reports. Your own word expander will work
s
I just work with ShortHand minimized. Smarttype doesn't work the same way? nm
s
Work for 1 hour, then count your lines of the completed work - sm
either check you total characters in word (with spaces) then total them all up and divide by 65, and you get your total lines per hour. 10,000/65 is 153 lines. Or if you have a line counting program us that to figure you count, either way will work quite well. Maybe do it a few times and then figure an average over 3 hours or something like that, it will vary with the ease/difficulty of the work you are doing.
Sounds like where I work. Everyone morning I wake up to not enough work. I'm quitting
This has been going on for a few months so I don't know if they have overhired or just sent a lot of it to India. I just know I can't sit here everything day waiting until "volumes build up." I'm looking elsewhere.
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