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Serving Over 20,000 US Medical Transcriptionists

we're all humans here and we all make mistakes

Posted By: moon1010 on 2008-09-25
In Reply to: yes I know I spelled criticism wrong... - MtMommyof2

nm


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The people proofing are human. Humans make mistakes daily.
nm
When I see mistakes I repeatedly make, I make a quickcorrect for it (sm)
for example if I type we plant o instead of "plan to" I have a quick corrct so that if I type plant o, it replaces it with plan to, etc. It is hard - I was with the same company for 8 years. I do not work for anyone with an accuracy requirement though.
I make mistakes too

I have almost 9 years' of experience.  I still make mistakes and always will.  There are many things that I still do not know.  I still come across things I have never heard of.  I still get corrections here and there from my QA. 


However, I think that is a good thing, QA.  I like getting corrections back when I have made an error.  That alerts me to the problem.  That makes me a better MT.  Also, I take some comfort in the fact that something I overlooked may be caught by another.  It is supposed to be team work.  The MT and QA are supposed to work together to produce a perfect report. 


It is all in how you look at it.  It is very easy to get your feathers in a ruffle when given a correction.  I believe that reaction is soley out of embarrassment over making the mistake in the first place.  That is silly, however, seeing that we all do make mistakes and no one knows everything. 


we make mistakes
but what makes us better human beings is that we try to stand up and do better. Forgive yourself for that mistake and be thankful for a good husband and move on. Be praying for you!
I sometimes make mistakes
On this board I am sometimes going so fast to get my message done and have come to rely on spellcheck so much that I find myself making mistakes.  But I must admit never have I in a resume.  And I also admit that sometimes my docs catch a mistake or two and perhaps three per month but with typing 2000 to 3500 lines per day and me being QA and MT, it happens.    We are only human and it is hard to proof your own work.  But on a resume I would have someone else check it.  On this board though I try not to worry as much.    I just don't think people take as much pride in their work and whether this came around when cpl was started, I don't know.   
I make mistakes too (who doesn't?) but (sm)
some of the more obvious errors, like the difference in "their, they're, there", definitely spelled definately, accomodate, things like that are what I mean; they are not typos, but errors.  If someone told me I was spelling "definitely" wrong, you'd better believe I would put it in my Expander or SOMETHING.  I still say a lot of people just don't care and don't like being told anything.
They cant take direction, make same mistakes over.
adf
The harder I try, the more mistakes I make...
Go over report twice.
I have seen editors/QA people act put-upon because we make mistakes.
That's their JOB to correct mistakes.  And while we are working on production and a QA/Editor has time to listen to something over and over, they act like we should have gotten this and why was it sent to QA blah, blah.  Editors forget the sole purpose of their job is to fix the report and move on.  Some of them have to lord it over you with comments that are totally unnecessary.  Just give me the answer and I certainly don't need a speech or reprimand with the answer.  You do your job and I'll do mine.  I don't lecture you, don't lecture me.
Sorry, an "MT" should never make such basic mistakes,
FLAME AWAY.
Even grammar police make mistakes

let's? 


If MTs didn't make mistakes or leave blanks,
-
Sorry. I am human and I make mistakes like everyone else. Obviously I meant "two." nm

nm


Farunculosis-can humans have this? nm

You have to treat us like humans
Im a breathing, walking, transcribing and talking human. may it be $20 or $200 per hour, you dont talk to us that way. I would declare war with you and your offer whatever it is.
Until employers start thinking of us humans again

sunk.


And the American Way seems to be "bottomline" all the way.


I wish Bill Gates had his computer stuck up where the sun doesn't shine and


the person who invented the "hold button" could be on the next space shuttle.


Those 2 objects set us back a million years in treating each other decent.


I know what you mean about even hospitals getting cut-throat about "produce,


produce".  Seems like nobody cares if the product is a stinker or any good - just so


a warm body is in the chair and some black ink is on the paper so as to


collect money.


OT - Restoration of faith in fellow humans.....
Homeless man receives rewards worth $4,000 for honesty
7/25/2006, 9:55 a.m. ET
The Associated Press

DETROIT (AP) — A homeless man is finding out that it pays to be honest.

Charles Moore, who found and turned in nearly $21,000 worth of U.S. savings bonds, has received rewards worth $4,000, The Detroit News reported Tuesday.

Moore, 59, was originally given $100 from the son of the deceased bond owner, but residents here and in other states decided that wasn't enough.

A Belleville man sent him eight trash bags full of returnable bottles and a bowl of coins. Three people pledged a combined $2,500, while two Troy businessmen donated $1,200, a shopping spree at a men's clothing store and a lead on a job.

"I was thankful for it," said Moore, who lost his job in Toledo, Ohio, as a roofer, moved back to his native Michigan and can't find a job.

David C. Smith, of Albuquerque, N.M., gave Moore $1,000. Smith said he and his fiancee wouldn't have thought twice about what to do if the bonds had belonged to them.

"We would have given him the whole amount, period," Smith said. "No questions asked."

Moore said he plans to use the money to find an apartment.

He was searching for returnable bottles in a trash bin when he made the discovery last week. Moore took the bonds to a 24-hour walk-in homeless shelter, where a staffer made some phone calls and tracked down the owner's family.

___

Information from: The Detroit News, http://www.detnews.com
I see folks churn out crap that I cannot argue for humans
x
Hmm, guess I shouldn't have included bird and humans. nm
:=
On a positive note, with dictators like these humans will never be replaced. sm
No VR program will ever perfect the ability to cut/paste, or add necessary punctuation to reports. There will always be a need for editors. Of course, it still doesn't alleviate the frustration of having to deal with either one, ASR or horrific dictators.
You're going to have to make a change.

If you can try to work an hour or so earlier or later to get in some lines when her son is sleeping.  I find that if my children/DH are awake I want to be with them, even if just watching TV, so I'm more productive when they are sleeping.  If you think this new account situation is just a temporary thing and in a month or so you won't have to work so much then just have a talk with son and explain the situation and make an effort to spend some quality time with him.   Starting with any new account is takes a while to get productive, but if this new account is too difficult, ask to try another account or change companies.  


I gave way too much to my job and not enough to my family, even though I had to work, I wished I could do it all differently.  My son has seen pictures and home videos of me hold him in my lap and reading to him and he can't believe I used to do that.  I allowed my work to take priority.  I can't go back and undue the past, but I've learned from my mistakes and working hard to correct things now. 


So what is it that you do that you're so successful at, & how much do you make? (nm)
x
and, you're an IC, so you make a little more because of your taxes.
nm
Maybe if you're fast and make 9 cpl

The way I figured it, to make $60k a year at 40 hours a week you have to type at least 300 lph and make 9 cpl.   Not many 9 cpl offers these days and only experienced, long-term MTs can do 300 lph on a regular basis.


Bet they didn't put that in the ad.


A lot of us here still don't make $10 an hour. You're lucky. nm
,
That's IF you're lucky enough to be able to make 200 lph. Many accts are
s
well, of course you make more with your own accounts cuz you're not employee
nm
In our house, we're all allowed to make suggestions. sm
and a lot of the time we do the shopping together. We try to make sure that the majority of us like something before we decide on it for dinner. And we're always trying new things and have found many new favorites that way. However, if there's something we're planning on having that one of us doesn't like, I'll make a simple alternative to it (like maybe fish, etc.)

I certainly can't criticize the kids for not liking everything we like, or tell them to go without if they don't like it, because half of the time it's ME who doesn't like the planned dinner. For example, they all love steak and I can't stand red meat.

We try to include enough of a variety so that everyone's happy. If one person isn't crazy about the main dish, then more than likely they're going to eat more salad and veggies or maybe a sandwich with it. It all works out. :)
Ask for samples, make some templates, and Go! You're blessed to have this
s
Make sure there aren't other taxes that you're overlooking.

Some communities/counties have occupational privilege tax, 911 tax. Some sales require you to collect a sales tax on your service. The best advice is to check with a tax preparer AND visit your state's revenue website to make sure you're not missing anything.


You're welcome! Start dealing with some lawyers, and they make MQ look nice!


Make you request. The worse they can say is NO. I doubt they would say, NO and you're fired.
:+
Well, ya can't make $50k a year unless you're willing to give up your life and be chained to S

you PC 12+ hours a day.  I can't recommend any particular school as I didn't go to one of the "online" schools.  I learned in an actual classroom which I recommend over any of these online schools.  Another thing I recommend is working in an office for at least six months, but more like a year, because there is a gigantic learning curve once you actually get a job.  There are just things that schools can't or don't teach, things that can only be learned on the job from other MTs who have been doing it longer than you.


Don't get me wrong.  It's great to be able to work from home.  Personally, I don't think newbies should be allowed to work at home right out of the gait.  There is some much they don't know.  They need help.  They need to be able to ask questions and one of the best things about working in the office as a newbie, is being able to ask the seasoned MT next to you to listen to something for you.


Having said all that, I think MT is slowly dying.  It's become difficult to make a decent living in this profession.  I'm one of the few lucky ones.  I work at-home for a hospital.  I get paid hourly, get incentive, and have all the benefits of being a FT employee.  Oh, and they can't take my benefits away if I don't make my quota.


You can't support a family on 7 or 8 cpl or even 9 cpl when the dictation is the crap they won't send to India.  I would suggest finding another profession.  The trend in medical coding is that all coders will be working from home soon what with everyone going to the Electronic Medical Record.  I would go into coding.  You may end up working in the office for a while, but I don't see coding being outsourced to India any time soon.  


Good Luck.


You're likely to make more money on the lower rate because easier to understand and can probably
faster and need less time to look things up, etc. Just my 2 cents.
On 2nd thought, if you're NOT a good Italian style cook, make something you ARE good at. Leave th
s
You're working to make money, not to spend money.
These people should be ashamed of themselves taking advantage of people this way!
Most mistakes are not mistakes at all.
They are merely personal preferences other than those found in the the AAMT BOS which, incidentally, is not an "Official Rule Book of Medical Transcription" as AAMT would like it to be in order to sell more copies.
Mistakes

If the majority of us were QA'd every day they would find mistakes on all of us with the quantity  that we type.  We are all human.  But is there someway TAT they can give you everyone else but that one doctor.  I am the other way because I have one doctor that comma's me to death and so I hate to use a comma.   You have been with them for four years for goodness sakes that should be something especially if this is the first complaint against you.   They should bend knowing that since you are now aware of it you will be extra careful.   Talk with them again and explain to them you need more.   Good luck.   No one is perfect. 


Patti


There would be less mistakes if
there wasn't such a nursing shortage and the nurses and physicians spoke English reasonably well. Our American HMO's and PPO's recruit these foreign physicians. Most hospitalist (and other specialties) are from foreign countries and only take care of patients who are associated with their HMO's and PPO's. With the nursing shortage, recruitment has been heavily extended to foreign countries. A friend of mine recently had CABG and could barely understand some of her nurses, nor could they understand her. The health care system in this country has become merely a business rather than a service to the sick and the system is broken!
mistakes
I caught my QA person making changes to my work a few months back - not small changes, but life-altering changes where a medical record is concerned. She is no longer with the company - having been let go on Friday after I reported it on Thursday. Have had no problems since. I would speak up. If the company has any integrity - they would want to know what you have found and correct it.
Mistakes
Are you noticing any pattern to the types of mistakes you make? Try to notice (if you haven't) and some answers as to how to fix the problem might come from that realization.

I am fairly new also and understand all your frustration. I get so frustrated with myself for not being able to retain info that I have repeatedly looked up.

I absolutely cannot imagine how people did this job before there were word expanders! Hats off to them!! :)
I think the majority of mistakes are
merely typographical or expander errors.  If MTs weren't paid such rotten line rates on production, maybe they could afford to relisten to and reproof every single report.  However, the people responding to the original post have evidently never made a single mistake in their entire lives.  Ah, yes, condescending, snotty superiority complexes on the rampage.  I'd be interested in seeing the MT profiles on those quoted reports, how many lines per day they produce, how many years of experience, and so forth.  For that matter, we could all sit here and rip on the mistakes we've found on completed reports, but personally, I don't feel better about myself by trashing other people.  My self esteem isn't measured by how stupid I think everyone else is like some people on this board.
Mistakes/errors

I read below about the mistakes and I have to admit, I make mistakes, I am human.  My accounts know I am human.  I just re-read one of my physicals and I had somehow put "See expensive data base in chart" and it should have been "See extensive ..." it is not often but it does happen.  If we were perfect we surely would not be here on earth right now.  It is hard for us to see and find our own mistakes.   But for those who say that they have 98 or 99% error free, what does that actually mean -- for every 100 words you can have two errors, or what.  Never have been able to figure that out.   If I do 3000 lines per day, can I have 30 to 60  lines with errors?   All I know is that the majority of us do a darn good job and the best we can and those that make continuous errors, just like in any line of work, won't  be in it for long but mistakes and errors do happen to all of us.   For those that have no compassion for anyone that does make errors, be careful as it is a long way to fall off of the pedestal.    My two cents worth go ahead and flame me, I have broad shoulders. 


PS --my accounts have been with me for 5 to 15 years and I make over $50K a year but I do make mistakes.  


I'm not defending their mistakes whether
by intention or accident. That was not in my post whatsoever, so learn to read.

What I said is true -- and the posts above just proved it. It doesn't matter if they owe you money or not, you're going to gripe about it. There's nothing anyone can do to change the past. They found a discrepancy, no matter how or why, and they are righting it by sending the money that is owed. That is the RIGHT THING TO DO...it is also the LEGAL thing to do.

You were po'd because you felt cheated on your pay so you griped. Now you're getting that discrepancy paid to you, so you gripe. You gripe because they didn't make changes. Now they are and people are still griping.

The whole start of my post was directed at the idiot who was complaining over the letter - the letter announcing upcoming changes, whining because it didn't include SEs (in her severely compromised comprehension). I responded to that.

I didn't say anything about defending their actions other than they are making a wrong right by paying money that is owed. They are legally obligated to do so. And no one is relieved about it regardless.

I'm saying what many of us feel and that is if you don't like MQ GET OUT. If you aren't leaving, SHUT UP. It's a good thing we work remotely -- the pathetic pitiful peons who can do nothing but drag their hind end around on the ground whining, "look what happened to me" don't seem capable of saying, "Hey, I'm not going to take that. I'm outta here. I don't think you're treating me fair so adios MQ." Instead, they have to just continually lurch around with their bellyaching and griping and try to keep everyone feeling like they do. They LOVE to feel upset. Makes 'em feel justified in some sick way. Justified perhaps because they're not able to do anything else maybe. Who knows why? Who cares? I don't.

I'm tired of hearing the griping about a situation you're doing nada about. Shut up and do your work -- maybe you'd have some MONEY in the bank then. Otherwise, ship your worthless self out to sea and find new populations of people to cry to.

As for your "...it is not the people on this board who short-changed their people..." remark...you are WRONG. By continuing with a company that they believe is doing them wrong, they are short-changing themselves and their families -- their kids, their husbands, their relatives, their friends. EVERYONE. You have a responsibility to not be poor, provide for your family ADEQUATELY and BE HAPPY. When you don't take care of that situation at work and feel that way, it bleeds over into your life every other way. I bet you people are a JOY to live with. What a horrible negative environment to live in.

I usually let this crap on this board roll off my back. It's usually good for a few laughs. I'm not angry but rather tired. Tired of having to wade through the mires of people who have imprisoned themselves. If MQ did you wrong, GET OUT. If any of these companies did you wrong, GET OUT.

I would be ashamed to sit here and constantly gripe about the same problems over and over and never take action and change it for myself. How handicap is that?

Lately, coming here is like jumping into what appears to be a nice cool lake to enjoy a good relaxing swim only to get out and find there's hordes of blood-sucking leeches on you. It's really pathetic and it's that way because you won't get over what has happened.

Well, guess what? IT HAS. Whatever made all the pay issues happen -- IT HAPPENED. You can't change it. It won't go away. GET OVER YOUR SITUATION. GET OVER YOURSELF. You're not the only people in the world with problems.

Absolutely the biggest group of losers I've seen in a long time. Losers -- Losers every one because you REFUSE, not just fail - which we all do, but REFUSE to get up and get past these problems.

Get over yourselves. This is a great line of work and there are some great companies. MQ is one of them - for MANY of us. If this work isn't paying you enough to live then guess what?! IT ISN'T FOR YOU unless you like to live hungry!!

I agree that everyone has a different experience but you know what? You seem all too familiar now with MQ at least and you are still there -- voluntarily. No one makes you stay.

If you're tired of defending yourself for being so upset about MQ, why don't YOU go start yourself a board somewhere?

I don't believe this board was designed with MQ-haters in mind, was it? No.

So, excuse me, but YOURS isn't the ONLY attitude around! I don't care if you like what I'm saying or not! I have just as much reason and rightness in what I am saying as you do.

Hope you people sleep happy in your little tight little drawn-up world!! I can tell you without any hesitation that I have no problems sleeping and no problems making my bills and no problems going to work because I don't have the attitude you do!

Good night, little ones! Sleep tight!!
and you know the mistakes that happen
!!!
Speak for yourself. I want and need to know my mistakes.
I'm sure there are those who get offended but not all are that way.


The mistakes were trivial
They did not tell you the rules and you did it correctly. They should have told you that you were to change it. I just hired on with a hospital system who really appreciates good MTs and you can find someone who will, too. Hang in there!
she acknowledged her mistakes
-- no doubt she got high on herself -- there are very few that handle their fame and fortune well from the beginning. I still say she definitely has more honesty and decency than the rest of them.
mistakes in other's work

If your job is not QA, you have no reason to be looking at someone else's work. Someone should be supplying you w/ the appropriate, properly de-identified samples.Viewing a report typed by another person is a potential HIPAA violation.  Don't mean to preach, but that's the way it is....



clarifying this - okay, the mistakes that come through
are not grammar or nitpicky mistakes, but these are mistakes with lab values, especially ones that were clearly dictated. These are mistakes with drugs and dosages (THIS SEEMS TO BE THE OUTSOURCE COMPANIES BIGGEST PROBLEM). There are TONS of times that reports come back with extra sentences and things typed in the reports that were NEVER said.

I could even go on to say certain types of mistakes, but then I think the company would know who they are and I would get in trouble.

All I'm saying is, supposedly this company "tests" transcriptionists, which obviously they do not. The QA department of the company just doesn't give a crap and gets paid for doing literally nothing (I want that job for this company when I quit the hospital) and the so called "supervisor" of the outsource company wants a copy of all mistakes, but never does a darn thing about it. So basically she must have a stack of reports that go as high as her ceiling that she has probably used for toilet paper, because she sure as crap isn't doing anything else about them.

So this is not about grammar or certification or piddly little things, but major mistakes and tons of blanks on a hospital account that has but only a few ESLs and some really easy dictation. This is about an outsource company that is quite well known that gets paid for crap.

wow! I feel better again.
mistakes all the time, tsk tsk tsk...(NM
x