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supervisors have a couple hundred mt's to "worry about"? please!

Posted By: who really cares? on 2005-08-04
In Reply to: Elizabeth...sm - MQ2

if they are smart enough to be a supervisor (?!?) how come they aren't smart enough to send a group e-mail?


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regarding MQ wanting e-mail from supervisors, etc. Why? Who cares what supervisors want?
It's like little kids wanting recognition from their parents.  These supervisors for the most part are anonymous.  Who really cares about e-mails from them unless they are offering more money or a bonus?  There is nothing else I care to hear from them.  I do my work with or without them.  I figure everytime I get a supervisor e-mail, I am paying for it with my time and I am also paying that supervisor to state the obvious, either the account is behind or caught up.  Really, I am paying the supervisor's salary. 
I have 2 middle age couple friends. One couple became pregnant from condom failure.
This is not just "irresponsible" behavior! Both couples are "fixed" now, because for them, reliable birth control was NOT. But it's an error to assume this stuff happens to people who are unmarried or irresponsible. Both these couples are raising 2nd families, now, but it wasn't "irresponsibility" that did them in!
New supervisors at MQ
I had an email from my new supervisor asking me to call her at my convenience. I did, we talked 20 minutes or so. I was surprised. This has happened in a long time, but I personally haven't had changes in supervisors for a while now.
new supervisors at MQ
Thank you! That's EXACTLY what I meant! A group mailing! It's not like I want the woman to show up at my front door with a dozen roses! BTW, what's ASR?
Supervisors
I know my job very well and the supervisors are coming to me for the correct information. The only time you see them is when they can't figure it out or to let you know they are still the boss.
supervisors say they do not know
either, are waiting just like the rest of us
Does anyone have personable MQ supervisors, or are they

It would be nice to have a supervisor I know a little bit about, but she just sends out job number updates and asks for extra help when we get close to out of turnaround.  When I do call for a question or something, her attitude is more or less "just get off the phone and get work done" and I just have no idea who she is.  Its scary knowing someone like that is in charge, someone who does not want to take the time to go over whatever problem you have and listen, its like we're disposable or something.  Used to be different before we all got dispersed by region, my main office I could call and chit chat and get favors and it wasn't all about me working my butt off for them, but give and take so both parties are happy.  I don't know, its just getting weird. 


Check with your supervisors.
:
Wow. Is this from your immediate supervisors or from the higher ups/HR, etc.? Are you being
s
Get rid of superfluous supervisors.
x
Good for you. Even though supervisors and/or
they DO NOT because there is a click among them.  If an MT is let go from hospital A and applies to hospital B (in the same state/area) you better believe that A and B supervisors are "girlfriends."  I personally am waiting to run into my old supervisor (hopefully with her husband or grown kids) so I can find out if she is still cheating on her husband.  Payback is a B**** and she was nothing but a W***E.
Yep. You're right about the supervisors.
supervisor in all that time, Bernadette.  Loved her.  The last one was so horrible I told her ass off and got fired. Pffffttttt.
there are a lot of really good supervisors, too...sorry to generalize (nm)
xx
Your are right. All from India. Supervisors communicate via IM.
Communication is difficult at best. Pay is penalized for anything below 98%, which would be fine if your QA work was not done by people in India. You can only imagine what your checks look like. Not pretty.
Hateful notes from supervisors
Some of these supervisors and MTSOs must be the most unhappy people in the world and must hate themselves.  No way a normal person could send out horrible hateful notes to their staff.  Wish they would get some professional help, just for their own sake.
What traits do successful supervisors have?

I want to know what I can do to become the best supervisor possible. Personally, I have had only one great supervisor in all my years and what I found is that she displayed, fairness, objectivity, a sense of humor, consistency.  Can you tell me what your idea of the perfect supervisor is? 


You have no idea what the other MTs behave like! The supervisors have learned thru
experience by your fellow nut-case MTs to stay away - leave them alone.  Seriously, you would be amazed, absolutely AMAZED, at the rash of hate emails that would be generated back if some poor supervisor tried to be pleasant and dropped all MTs a Hello note! Its SICK, but true. I can totally relate, and am too afraid to contact anyone. Even MTs who seem friendly - they'll thank you for introducing yourself, and turn right around and rip you to a superior for harassment. ITS UNREAL OUT THERE!!  If I were you, I would really take the high road and just send your new supe an email and introduce yourself!!  He/she would probably really be touched. Again, nothing personal - no, you don't want them on your doorstep, but I assure you, there is a reason you're not getting any introductory emails! Its called the MTs have set the stage for this by their freakish behavior en masse in the past!
based on posts below regarding supervisors not e-mailing, etc
 does anyone know what a work at-home supervisor's job duties area and what salary they are paid.  looking for a supervisory job so i can quit the grind of transcribing but need to know more about duties and pay.
Where's all our supervisors on this question who have to work extra to keep
accounts within turn around time. what happens when account falls out and you can't keep it up by yourself?
Lots of supervisors responded to posts below.
Why not?  They would learn a lot. 
First, I doubt very much that lots of supervisors posted below. Please!
Yeah, an anonymous message board so they are a supervisor if they say so, just as I say I'm an editor.  Supervisors do what they are TOLD to do by their bosses.  Period. Any company - any industry - any planet.  Oh, yeah, a supervisor is gonna read here that a grand total of 2 anonymous MTs from unknown companies want to get friendly introductory emails.  This supervisor is gonna learn from this and go to his/her boss and say she should send friendly emails causing whining anonymous posters on MTStars said they want it?  You are too funny! And if you a supervisor who would do this, I guarantee you won't be one for long!! You'll be back down at the bottom of the food chain, probably at a new company, wondering why your new supervisor isn't sending you a friendly email!! And would the supervisor who read that 2 Mts wanted to hear from their supervisor also ignore that the masses then flamed supervisors and said they NEVER wanted to hear from their supes? The only thing a supervisor would glean from this board is how the fish in the bottom of the pond fight and bite and eat each other!  No one with an half ounce of intelligence in a supervisory position is gonna come here for YOUR help! Now that is funny!!  This board has a reputation for being the lowest of the low in the world of MT boards. Don't flatter yourselves!
Has talking to the supervisors not helped up there. What are they thinking.
:
Consider yourself lucky to have supervisors who are fair minded.
dd
how about supervisors who facilitate the cherry picking...

I HATE IT!  So unfair.


so lots of MTs are liars and supervisors are superstars who do not appear on MTStars.
Whatever.
even supervisors fall prey to the clics and clans--sm
the others think they are buttering up her good side, to get what they think they want and trying to make others look bad. That happens even on this board, as I had said earlier, before my post was removed. Supervisors fall on one side of the fence or the other, just as well as lay people. Personally, I wouldn't trust any of them. Just do your job and turn a deaf ear and blind eye to all the office politics. Things will be better down the road. Trust in that. Good luck to you.
the work first goes to the supervisors (if they have to type too) and they pick the best. Then filt
If I work during the day I get junk dictation, if I get on later or after midnight the work is normal. These people you call "leads" have to type too and are at an advantage to get the best dictation. I guess they feel this is a bennie. They can't see our face so what do they care, we are like a number in Auschitz to them.
You read my post ABSOLUTELY correct. Supervisors don't need my appreciation nor
do I need their's.  We all just want to get paid if you are honest.  I don't have time to worry if I am appreciated by MQ.  I just want them to pay me for an honest day's work.  I guess that shows they like me, they really, really like me.  Talk is cheap.  I get it all the time from MQ CEO/management, how much I am appreciated.  I just want to paid for my time and don't want to hear all the talk.  I mean who really cares.  So if they appreciate me and don't pay me for my efforts, what do I do with this "appreciation"?  Bank it?
Supervisors are a token figure-head for the weak-minded
who need guidance and approval. Why would anyone keep anybody who needed constant help on doing their job employed. I know my job and what is required. No one at this point in time can really advise me on what to do although as NEW supervisors come and go, they do give it a shot in order to justify their jobs. But they come and go and I stay. Buy a clue.
I have heard so many people rationalize cherrypicking and seen too many supervisors not deal with i
It's a scourge on this profession ... like the folks who gratefully accept absurdly dreadful line rates because -- "it's better than nothing"

It's why we're all making LESS than we did 10 years ago, 15 years ago ... made worse because that's even without adjusting for inflation ...
Supervisors aren't reachable through anonymous message boards. You have to actually write them or
call them at work. 
i take a couple but i too wonder if it's
the mind over matter thing working. i take flax oil capsules for my skin and i can definitely tell a difference if i stop taking it. grape seed plus (antioxidant), i can't tell one way or the other if it works. my neurosurgeon suggested glucosamine for the aches of joint surgery and the grape seed extract because he thought it was pretty good. i stopped the glucosamine because after 2 months i didn't feel any different.
i have been buying the least expensive or whatever is on sale so that might have a lot to do with the results. i would love to find a great energy source!!!
I use a couple..
I have two of the Olay Regenerist products. I like them. I especially like the thermal skin polisher, calls itself a "mini-peel treatment".
Also I have a couple of ESL
who spell things wrong all the time so I can't usually go by them spelling something. After they spell it and it come up when I do the spell check, I always end up having to look up the work anyway.
Yes, I do have a couple of ...
... jobs in mind and plan to put in applications for them tomorrow.  I'm single and I have been out of work in the last 2 years for 9-10 months; also have gone through my meager savings--that's gone.  I do want to work.  But as I've worked for several companies in the past (other than MT) and paid taxes for over 30 years, I feel I've earned some unemployment compensation.  Thanks for your input--
There are a couple out there.
I can't remember the name of the company but one of the owners was Tari. I think they were getting eScription work from Focus but weren't actually Focus.
here's a couple
labtestsonline.org

medilexicon.com
No, there are a couple.
x
Just a couple
For one thing, with the ESL dictators, as you may have guessed the more you type the better you get. When you're new, and especially when your testing and not under production pressure, you might be better off listening to it all the way through once or twice. The cadence and the way sentences are formed, and their syllable accents, etc. will become more clear, especially as you hear them in phrases that you can catch. Then it will be easier to go through and say things like, "Oh, yeah, this guy's E's sound like A's and he says GULLBLUTTER instead of GALLBLADDER.

It gets easier in time, to the point where now I can type with a Hindi accent without thinking about it(and even learned a few cuss words to toss at the doc at appropriate intervals). Most of the companies that I have tested for have maybe had 1 out of 4 or 5 test dictations that were ESL. I would assume that if you did swimmingly on the English speakers and even just fair on the ESL, they would give you a chance, but then again I'm just a worker bee and not very corporate at all!
Here are a couple that I use. sm
www.superpages.com
http://doctor.webmd.com/physician_finder/home.aspx?

Hope they help.
Try e-bay. There are a couple for --sm
$120+
Here are a couple lazy MTs now...

Its attitudes like this that give our line of work absolutely NO respect.  Take pride in your work girls, you'd get treated a LOT better. 


Couple of hints.
ANYBODY assigning work to MTs is a bad idea. Whenever human intervention is introduced there is the potential for mischief and abuse. Even if the person who starts the practice of assigning work is an honest broker, there are no guarantees that that person will be there next week doing it. People often tend to exercise what power they have, big or small, to advance themselves and/or stifle their rivals/least favorites. Nothing beats letting the machine assign jobs, oldest first.

The following does not address the issue of MTs finding a way to reject jobs they don't like. Most of the systems I have worked on have disabled that capability.

It may be obvious that there are two basic methods of large-scale cherrypicking/assigning work: 1) Assigning all the good dictators to "somebody", leaving all the bad dictators for "somebody else"; or 2) assigning all the bad dictators to "somebody else", leaving all the good dictators for "somebody".

The main indicators of cherrypicking that I look for are large gaps between job numbers and/or dictation times that don't seem to fit.

Example: Last 3 job numbers were 13605, 13610, 13618, and 13630, and were all decent or a mix of good and bad dictators, but current job number is 14221 and it is a crummy dictator. Especially suspicious if more crummy dictations follow.

Another example: Dictation time of last 3 jobs indicates they were dictated on 1st shift but then suddenly you start getting dictation times from 3rd shift and the dictator(s) is pretty bad. What happened to 2nd shift's dictations?

Basically it's about irregularities in the pattern of jobs you get.

As you suggested, it may be that the in-house MTs get an incentive bonus or just don't like doing all those crummy dictators so they casually assign themselves the good work.

My experience is that MTSOs typically do not want to deal with "crummy dictator" issues. I've never known of one--or anybody else in the medical field for that matter--that has shown any willingness at all to try to help a crummy dictator improve his/her dictation skills or to find any other solution to this enormous problem.

I have only been at it for a couple of weeks..
Having several years experience, I thought I could step right in and nail it.  There are a variety of issues/concerns most importantly the accents, getting use to the different accounts (I have several) and unrealistic expectations I have set before myself.  It is a good thing I get paid by the hour because if I got paid by the line, I would be starving!!!  Some files are easy to zip through, others are are a real dragon!!!!  I am going to give it more time though.  I have wanted this position for a while and I don't give up easy!  Thanks for letting me vent.
Just a couple of things I can think of...sm
You poor dear - we all remember being in your shoes. You will get your break. Keep up your confidence. Here's a couple of thoughts:

First, go through your resume and cover letter with a fine tooth comb (you definitely should send/e-mail a cover letter with your resume). Make sure there are no typos. Also, give to someone else to check for typos and look at format.

I think I have seen a few companies that say satellite is OK, but yeah, expensive! Keep looking for a company that will still allow dial-up. And, never fear! DSL came to me in the country, and I never would have dreamed that! You might call and tell them you need it for a job. If there are others near you requesting DSL, it helps alot.

Have you asked for any feedback on your online tests?

I hope these suggestions help. I'm sure other MTs will have good suggestions to give you too! Good luck to you. Keep us posted!
I always preferred a couple

bong hits while typing... it made the work a lot easier. Not sure I could type while doing alcohol.


A couple of ideas...SM
I would suggest you pick up a copy of your local area's business journal and see what terms other businesses for sale are offering. Then place an ad in it yourself once you decide what you want. If you don't have a business journal in your town or one nearby, check the classifieds in your local paper (you won't find as much there, though). You may even want to pick up the Wall Street Journal as a last option, just to see how the ads are worded and what terms/rates are out there.

To add value you need to be offering things like an established company name, any archived files you have, hardware and software used in the business, any "norms" you have set up, etc. You will also want to offer your services during the transition, as a liason between the new owner and the clients to train and troubleshoot.

Finally, be sure to get a well-written contract that spells out exactly what you are selling and what you are/are not liable for. Be sure your business is in compliance with all regulations and don't release any medical records without the knowledge and written consent of your clients, and then only to the new business owner who has a "business need to know".

Good luck!
I had that for a couple of months and it has
recently gone away.  I tried pillows, sitting up straighter, etc.  Nothing seemed to help.  It was to the point I could only sit for about an hour at a time.   I didn't realize it until I saw your post, but I'm not hurting anymore.  I haven't been as stressed lately and I wonder if that was causing it.   I tend to manifest stress with a physical ailment, used to be migraines, then back spasms when major sudden stress. 
As of about a couple months ago, we are to
not spell out any number at all. I hate that because it looks ridiculous.
A couple of thoughts for you....sm
Rule #1 for any business that requires you pay "x" dollars to get involved is to ask yourself the following question: What is the commission rate and how much do I have to sell to recoop what I spent to get into the business? Do I know enough people that would buy the product to recoop and then keep buying so I can make money? Will my family, friends and neighbors get annoyed if I ask them to buy something from me? Do I really believe in the product/products? How will I sell the product/products after I've approached all friends, family & neighbors?

Good luck with whatever you decide.
A couple of additions
That should have read put the DISK in the A: drive and then search for the *.acl file. (If you want to transfer the *.acl file you have on disk to your computer in case something happened to the one on your computer C: drive).

When the *.acl file that you are working with becomes corrupted and will not work right (most often because of large size) -- what I do is rename the one on my computer C: drive, the one that is not working, by searching for the *.acl drive on the C:drive, right clicking it and renaming it the file name plus the word "old" and then transferring the one from the A: drive to the C: drive and that way it just becomes the new *.acl file, named the same way it was.