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Posted By: msbeanctr on 2005-07-17
In Reply to: Do the majority of MTs reread or relisten to all the reports you do and how much time does this take - MT

I recheck every report over 3 minutes and all ESLs. Does not take long. By having this rule, my QA has gone from 96.1 to 98.9 in 30 days.


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