people, we see many complaints of dictators
Posted By: this is no different and not racist - no message on 2007-05-28
In Reply to: Ebonic speaking dictators should be - sm
nm
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Not always. Tongue stumblers. New dictators. Speedy and lazy dictators.
D
?? Bad dictators are bad dictators regardless of their mother language.
wonder when people will just get over it and do what they can and move on.
Complaints
Human responses states that they do not know of many problems because only isolated complaints are coming in. Everyone with complaints needs to contact HR and follow it up with an Employee Complaint form found on the MQ QNET web site.
I have ATT/SBC DSL and have no complaints.
I have had on one problem with it. For about a week, I would lose my connection for a few minutes everytime the telephone would ring. I eventually called them and they corrected the problem the same day I called. Other than that it has been perfect, nice customer service.
I had Earthlink previously and hated it. Customer service was horrible, foreigners everytime I called, which was often.
As I go. That is the only way. No complaints so far.
x
With all the complaints sm
about not making enough money (and I agree that wages are getting really bad), how many folks that are complaining have less than 5 years experience. Five years is the minimum, in my opinion, that ANYONE should have before attempting to do any kind of MT at home. It takes at least that amount of time to feel comfortable with acute care. Even after five years, when you start working at home, by yourself, isolated from other MTs, it is very difficult.
Years ago, it use to be mandatory you had 5 years in-house before a national or anyone else would hire you to work at home.
The "troublemakers" in this industry are the so-called schools who have come on the scene making big promises about huge yearly incomes after 3-6 months training! It takes years and years of active MT to be able to feel comfortable working at home and be comfortable with all or nearly all work types.
The attitude of not wanting to do OPs or other type reports, or ESLs or bad dictators, etc. etc is one of the things killing our credibility.. This is not about PRODUCTION! This is about patient care!
If an MT wants to only do what suits that MT, i.e. certain work types to make more money, then the person is in the wrong business. I am sure I am going to get flamed over this, but I don't care. I am sick to death of hearing the complaining about dictators, job types, work hours, etc. If you are a MT, especially IC, you work when the work is there, you get all kinds of stuff and you take the good with the bad and you work long hours. Its a part of the job!
If you have less than five years experience and you are just starting to work at home, coming out of in-house setting, then you are a BEGINNING IC and you will be offered bottom wages. But, if you prove yourself, hopefully, eventually your employer will pay you more. If that employer does not, then you can go to another employer, with your experience and try to get more pay. If you think coming out of school and demanding top wages or working 3-4 years, esepcially NOT in acute care and getting top wages is possible, it is NOT.
I am also sick of those knocking those of us who have years and years of experience doing what I call "hard time" in this business. We have done it, we leraned our trade and we can make the money. You have to come up the same way.
Now I will sit back and wait for the fall-out, I am sure it will happen!
I thought the complaints were what the
 MTSOs were paying their MTs or "MLSs"; not what THEY were charging. Most people have not known what MTSOs are charging any account. Again, the problem has been the pay received by the MTs. So you see, if MQ is charging 20 cpl and paying their MTs what, 8 to 11 cpl; seems to me MQ or any other MTSO charging those rates would have room to increase the pay to those who are making money for them, don't you think??? 
And they don't hammer you with complaints (sm)
because you typed "an" instead of "and"?
Guess I worked for some real b*****. 
My husband is hot !!- No complaints!
Now my first husband was another story. . . .
So far, I have had no complaints on my end or from anyone I am talking to. nm
x
Online complaints
You might want to review this site if you're thinking of having it done.
http://www.infomercialscams.com/scams/lifestyle_lift_complaints
Not long ago nothing but complaints about no work at MDI-FL.
x
that co helps biz deal w/complaints...
Thx for the link, but I noticed this on their 'About Us' page:
"It was established to help companies meet government compliance requirements and safeguard corporate integrity."
They note on another page that they were established to assist companies handle complaints and compliance issues.
I wonder if there is a site that lists contacts that employees can go to with violations; I'm sure that the Fed Govt has departments for different violations where employees can go.
I thought that Medicare and Medicaid used to have a program similar to the IRS' program wherein they reward people who bring violations to their attention by giving them a percentage portion of the amount recovered, including fines (which are STEEP for companies who get caught violating laws and regs.)
Just curious. Would love to have contact info for reporting different issues that they would also assist the 'little guy' right wrongs against them...
relative newbie, but no complaints here
I started out brand spanking new in October 2007 working at home. I hadn't even finished my on line program yet, but I needed to pay the mortgage. I got very lucky to find a company fairly quickly that would hire newbies. Pay sucked, but I knew that going in. I didn't know how bad it sucked at the time - I was just ecstatic to have a job.
I knew then and I know now that I'm never going to get rich in this profession. I knew at the very beginning that I was not going to make a lot of money right away. I didn't. I was lucky if I averaged $5 an hour. I also knew that I had to stick with it and get my experience in with a company that was willing to work with me and then I could move on to another, better paying job when I was a little more comfortable. I did a lot of research about this going in and if there was a company or an on line school that promised a lot of money right off the bat, I skipped right by that one. I'm sensible enough to know that's a load of horse hockey.
I love what I do. For the most part I enjoy the posters on this forum. Even the Negative Nancys. That just makes me work that much harder to do well so I can prove to myself that it can be done and I haven't made a mistake in learning how to do this.
As to starting a separate positive only forum/board. It can be done. It's fairly easy, as a matter of fact - and free. It would be separate from MT Stars, which means this thread and/or message is probably going to get poofed.
I'm happy to set it up, though, if y'all are serious. Feel free to e mail me.
I'm in the NE, my friends and coworkers are in the NE, and these constant complaints are just bog
There is always work as long as one isn't a "queen". The only MTs who are running out of work refuse back-up accounts, won't type outside of their "box" - i.e. specific hours like 9 am to 11 am, and won't work any daily variation without bonuses dangled in front of them. Otherwise, all of us are fine - hustling, busy, learning new accounts and basically working!! The offices all have phone #s and real live people answer the phones, etc. The drama these 2 or 3 ladies daily report on just doesn't exist. For months, one was always screaming the Indians were getting her work. She just KNEW it was the Indians - no other explanation. Well, she found that was wrong and never mentioned a word of apology or clarification. Then it was VR taking all her work, or the phantom cherry pickers. Its simply the talented MTs who are learning back-up accounts and learning them well! But to hear these women rag on, you'd think it was doom and gloom, which just ain't so!
Listen dont believe that. There are a lot more than isolated complaints. MQ wants you to think that.
You know, the old you are the only one BS they give. Dont believe they are isolated for one minute. They lie to put you off the track that way. That is the MQ WAY.
I looked up their web site and posted under complaints
Whether they do anything or not is another thing, but just MAYBE if they get enough complaints, they might. I suggested that when they go out to check out a facility they actually LISTEN to some of the dictation these foreigners are putting out. I told them I had many years of experience but it was becoming almost impossible for me to do my job because of them. I decided it would not hurt and like I said, just MAYBE somebody will start taking notice.
Checked the BBB and got "unstatisfactory for not responding to complaints"
In my contract, it states that if I don't finish out the two weeks after giving notice, that they will not pay the last check (which is basically everything I have made!)... total it is only about 500.00 for the two months. BBB is a good idea though. I think I'll do that. I know this has happened to other people, and its SO frustrating because this was my first job. They are preying on new grads, and now I don't have a job! At least I got some practice and got better though.
oops "WERE" numerous complaints...lol
x
Complaints about hard work solve the problem?
Not at my office. It's all for one and one for all. I have never complained of course. Have you?
Thinking of buying a laptop..any raves or complaints about yours??nm
s
QA, 2750/monthly, salaried, excellent benefits-no complaints here.
Was a long time coming though.
QA, $3000/mo hourly so get some overtime too, bennies paid, no complaints. nm
x
Take all arguments/complaints re: running the board to e-mail, please. Locked. (NM)
Goldbird
if you live among trashy people, low income people, people w/o goals or direction,
content to just get by, you by default become a part of a group. "people" have decided to group trailer people as trash. that is because there are enough people in that group to earn the title and even if you aren't trash, you are categorized by others. did i think i was trash in lower class neighborhood surrounded by people who drank and fought all weekend? no but i knew i wasn't staying and did not try to pretend that all the fools in the neighborhood were just nice folks who ended up where they were because high horse snobs deemed their neighborhood low class. people for the most part live exactly where they belong because they don't want to educate themselves, they don't mind "trash" around them and they don't want to be bothered trying just a bit hard to extract themselves from that world. they justify everything to themselves i guess saying everyone who doesn't like their lifestyle is a snob and the comedians (Jeff Foxworthy/Chris Rock, etc) who make fun of them are just ill-informed.
As for me, I fought hard to get out and don't even want to look back. It amazes me people stay for generations.
File complaints with the Federal Trade Commission, your state attorney general, and the SM
state attorney general for the state The VLC is located in. I happened to check it out and they have offices in Niagara Falls, NY and in Ontario. Be sure to forward copies of every thing your file to them. You can fill online complaint forms at the FTC website and the NY Attorney General's website. Print out copies of these forms and mail copies of them after you fill them out to the school with a letter basically stating that you have reported them to these agencies and they will be intervening for you on this matter.
I also like the idea of putting cc's on your correspondence to a local news reporter. And call them every single day until they are tired of hearing from you!
Good Luck!
so many people was wishy-washy nowadays...love to see people make
a stand for what they believe in...
it is kind of wierd those statements have to be made in the first place but guess we are an ever-transitioning country and are still young. so many different beliefs yet not much tolerance.
I found your post respectful, and right on as to how you feel. it does not seem that difficult to sift through to read and respond to messages someone might not care for...
Just remember that it is not the people on this board who short changed their people and ONLY after
caught did they (after they were suied) make an effort to look good by sending out these checks. Now, think about this--had they done this many years ago when they short changed everyone, that would have been honest. Does it not bother you that only after they know they are under the gun that they are doing this to try and make themselves look good?
I used to work for MQ and I used to like what I did. I never can say I really liked the people that I worked with, but I really think they had some of the best accounts that I have ever come across in the MT industry. I loved working the major teaching hospitals that I did, but that certainly does not mean that I enjoyed being cheated out of pay.
So chill already. People have been cheated, were lied to, and only AFTER they got caught have they tried to return some of the money they robbed us of (as well as cheated their clients).
We all have reasons not to be happy with this company and you go off on us because we are complaining of things like small refund checks of a penny or a few cents or a few hundred dollars and NO WAY to even check to find out if this is correct?
I am sorry you are unhappy all of us thinking that there is still a dead rat in the cellar, but there is still a dead rat in the cellar and nothing will bring the dead rat back.
I would hold no love for a company that I know willingly cheated the very people who helped THEM make money out of their hard-earned money.
Go take a deep breath and think about that.
My people skills are just fine. I just want to hire people who want to work.
I've not been ugly, I've asked questions, legitimate ones. Please tell me what is wrong with that. This site is not just for MTs, it is for QA Editors, Supervisors, Service Owners, there's even sections for Billers, Coders, and Nurses.
rude people? I would take good pay over polite people any day
Besides that they have never been rude to me and I have been here for almost 2 years. What do you consider a bad account?
I know my account is a little tough, but I am used to it. I am tough!
Rude people? I hardly think so. They are some of the nicest people I have ever worked with. sm
Not just management, but QA as well. No one is rude. They are a very understanding staff. There is one account that is hard but all it takes is getting used to it. Once you are used to it, it is no harder than any other ESL account that you would do anyplace else. I have heard all these things about TH from the archives and I have yet to come across rudeness or any kind of thing that I have read about in the archives. I would definitely pursue them if I were you. I think you will be pleasantly surprised.
2 people to do that amount of work, is she nuts? More like 20+ people - nm
x
how are they going to get used to all the dictators
if your source says they cherry pick and only do American dictators? Sounds like never. But you knew that.
PS: Are you absolutely sure your source has your best interest in mind with this detailed ratting on another person regarding Indian cherry picking doing non-Indian work?
Dictators who keep....
  
I'm having a bad day with dictators and got this in my
email. It cracked me up. It's a typo in a medical brief that a lawyer filed for a continuance. The typo is on the 2nd page.
http://www.thesmokinggun.com/archive/0916051disk1.html
I have had dictators like that!
when most dictators were from the USA. nm
x
bad dictators sm
I can take an ESL more than I can take an American who speaks fast just to show off to his buddies or because he has a hot date and is dictating from his car or worse yet, if you can't understand him, he has an excuse why his report is incorrect, he can blame you for it. They do it, believe me, and they are the ones who should be shot down. Give me an ESL any day who says thank you very much and is trying hard to learn the language. Some of these fast-talking big shots could care less about us. I had one guy who could fit 15 discharge summaries on one side of a 15 minute tape and everyone would send him to me because I was the outside service. When he was spoken to, he just threw his head back and laughed. Ignorant!
dictators
don't you just love it when you have to turn up the volume to hear what the doctor is saying and then in the middle of the dictation he finally puts his mouth to the mic/phone, blasting your ears; so you turn it down then by the end of the report you have to turn it back up.......no wonder I have ringing in my ears sometime
Bad dictators
Chewing gum very loudly, blowing bubbles while dictating, drinking something and then chewing on the ice....all in the average day lately. Don't these people stop to think that someone has to listen to this? That they are chomping incessantly into someone's ears. No common sense. Maybe once, someone in authority should remind them that these are legal documents and need to be transcribed as accurately as possible, so no chewing, drinking, talking while yawning, etc.
Bad dictators
I have got to one-up y'all... there is a woman doctor in our group who actually takes her dictaphone INTO THE BATHROOM with her and, yes, that's right, uses the potty right while she's dictating...
ESL dictators
Maybe the ESL docs, knowing that the Transcriptionist must be having a difficult time with the language barrier, should hire an English speaking person to do their dictations. It would free up their time for being a doctor and seeing patient's, give a more accurate transcription, and a better quality report. Wha'cha think???
ESL dictators
Seems many MTs have this complaint. We should be told the correct percentage of ESL dictators BEFORE accepting a job. Imagine all the money a company would save by going over details with each new applicant honestly and thoroughly in the beginning instead of making the job sound good and then have a disappointed new employee, who will quit and the company will have to advertise and hire again. Advertising and training on a computer system is costly, including the time involved etc. The more a company can do to retain its employees, the more money it will save in the long run. Also, pay based on production, not quality of work, is counter productive. Imagine if each Transcriptionist was paid a salary and did quality work and no QA people were needed, except to pull random reports of new employees during the first 30-60 days or so. I feel there is too much QA and not enough emphasis put on quality reports from the beginning. Many transcriptionists feel, the QA people will fill in my blanks, yet they may be able to find the word/words themselves if production was not such a huge factor. But too many employees are trying to meet a line count. With a salary, you can establish a budget and know what to expect in your paycheck. I've transcribed for 25 years. I love my work. Since outsourcing and pay by production have been instituted, I feel pride in transcribing has suffered. Give an employee a job they can feel great about, benefits, and treat them with honesty, fairness, and respect and they will be glad to work for that kind of company. Hopefully, there are companies out there like this It's up to us to find the good companies.
Of note, 10 years ago transcriptionists were being paid around 10-11 cpl and $3.50-$4.00 a page. What happened, outsourcing!! We used to get a higher salary than coders, but not now. We need to keep our work in the USA.
Bad Dictators
I had my share of bad dictators this afternoon too! Is it full moon? I am sure I had your doctor's wife. LOL Can we band together and chart a bus to deliver them to the firing squad?? LOL At least maybe would could let the air out of the tires on their golf carts! Do these people listen to how bad they are???????
Dictators
OH PULEEEEZE spare me the whispering, breathy female docs who sound like they could talk all night on a phone sex line. I don't care what you sound like on the phone. Just TALK lady - spit it out. Am I mad or what? Gads I'm sick of these bimbos.
bad dictators
You ever wonder that when the powers that be become aware that you are making lines on low volume work days, they somehow sneak all the worse dictators your way? I have had bad dictators, none of them in sequential order, and am no where close to my lph this morning.
Dictators
 I could send you a lighter! Seriously, I have considered sending a voice copy to them to play after the fact, a day or two later, so they could see what they could understand of what they said!
BAD Dictators
Oh, you're not alone. They all must have spring fever or something. I have had more dead air than dictation on reports lately. If this keeps up the pay should not be by the line, but by the minutes listened to.
To all the dictators out there
SLOW DOWN! This is not a race. I cannot stand it when these dictators talk so fast that you cannot understand them. You know who you are, especially the cardiac dictators!!!!
Thanks for letting me vent. I get frustrated when my production goes in the toilet!
bad dictators
My huge pet peeve when it comes to dictators is them stopping to flip through the chart and not pushing the pause button. I mean I am just sitting there listening to dead air, wasting money while they find what they are looking for before they start talking again. How RUDE. I think all doctors should take Dictation 101 as part of their medical training before they get licensed. Speak clearly in complete sentences, speak at a fairly fast pace, and for heaven's sake.......hit the pause button if you have to stop dictating.
Bad dictators
IMHO, these are all due to the HIM department folks not training the docs properly. I worked at one hospital long enough to find out that the HIM department heads have total control over what type of dictation behavior is accepted, including the reports that are outsourced. It seems that, if the HIM departments for the various hospitals that outsource to us, or the office managers for the various doctors, would just care about what type of dictation we are getting, they would go out of their way to do something about it. I know they have plenty of time, cause these are the very ones who have no problem picking apart reports and complaining about missing commas!!
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