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Serving Over 20,000 US Medical Transcriptionists

one of my IC's told me the other service had her take a pay cut so they could keep an account...n

Posted By: Anutter MTSO on 2006-03-03
In Reply to: sorry to hear this - old MT

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we were told how much the outsource service
gets paid every month from our overflow work - they get paid $48,000/month!!! A MONTH!!!! In the beginning, some of us were so mad that were coming in early and grabbing all the easy work and typing it as fast as we could just so it wouldn't get picked up by the outsource service. With our staff of 14 transcriptionists, plus the outsourcing, is it any wonder these hospitals are getting sick of having inhouse transcriptionists!
My service wants help with an oncology account.
nm
My service told us to use mg/dL...as well as mL instead of ml, "to avoid confusion." nm
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the service that works on our hospital account definitely pads
Many of us inhouse have tried to point it out to the supervisors, i.e. tons of spaces after a header, three or four spaces after a period, using spaces instead of tab button, for god sakes, spelling out milligrams and computerized axial tomography and every single abbreviated term that you can imagine and stuff like that. they even make their blanks verrrrryyyyy long!

Thank goodness the contract with them is going to be coming to an end by March. It just burns us that we get monitored for it, and the outside service does not. They also do not get penalized for mistakes either.
I was told today that all the big computer companies offshore their technical service. Does anyone
x
DQS only does what it is told to do by the account managers -
Whichever company you work for can set up DQS to count lines any way it wants to. Hence, if your line count seems incorrect it has nothing to do with the DQS program itself, but with how the company you work for manipulates how various Keystrokes or lines are counted. The same olds true for how many jobs you pull at one time. Both of these features are able to be manipulated by actual people.
I've been told to use them in one account

and then another account I've been told I use too many....  


So much for trying to be perfect...  


I was told I would dial directly into the system/Will I need to get dial up internet service?

We have decided to add this to our current service not have a new service. It will be easier to sm

keep track of and will just be a different department. 


It looks like we will work out details over the next 6 months, talking with community college program directors as well as a few of the distance-learning course leaders to work on the recruiting end.


We will train current staff to mentor if they would like to do so and want to work in the office.


We are still working on production requirements, goals to set, pay, benefits and other fine details but we have 6 months to get it all in place with three months to pull it together after that with a tentative start date of 09/01/06.  We need to build the building as well, although that is already at the blueprint stage in a spot next to our current office. 


We did not want to cause flames and bashing by listing the company name as there are always so many negative people on this site, but we are national with over 200 transcriptionists, located outside of Chicago (40 miles west) and have the best team of transcriptionists around!


We will have an "official" announcement after the first of the new year. 


Thank you for all of your feedback and suggestions!


I was told I needed 2 phone lines, but was told I was dialing into the doctors' system. What woul

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Tax guy told me to hold 30%. After first year when got idea what I would be making, he told me
:P
What is the difference between an acute care account and a multispecialty account??..nm
nm
I've never had a problem switching from account to account.
The problem I had was being switched too soon. If I don't get one account spec solidly in my memory with QA feedback on mistakes before starting another, I get confused. The other problem I had with former jobs was inconsistent QA. One person tells you one thing, another person tells you another.

Lately, I don't have a problem with it. Right now, my binder has 8 account specs (some I've never had to use) and I'm picking up a new weekend job for a while. The terminology and report formats stay basically the same. It's just all those little preferences. LOL
I told you once, I told you twice, eTransPlus is going down the drain!
Don't expect communication from anyone, we are only little "peons."
My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
I am not asking for a service, I AM the service looking for recorders
nm
what is your account and specialty on the account?
no one is watching. tell us all about osi.
It is a service job and they should
help parents with small children and also the elderly. I think a normal healthy person with "more than a bag or 2" should not have them help them out to the car. It causes the cashier to have to bag, therefore delaying the progression of the line.
PS on Cox service
Did anyone ever receive any surprise charges from Cox, as this is what I plan to use to offer online service to others, i.e., long distance, etc.?
Do you have your own service? I ask because
that it is possible, especially since she has some educational background in the medical field. I certainly would not waste money on an MT course in this day and age (at least not if I am gauging the career opportunities available to MTs by what is said on this board).

I am NOT saying that just anyone can sit down and type, and being an MT is as easy as that. We all know that it is not. However, I was able to break into the field almost seven years ago by having a mentor from a local transcription company (I am in GA too, btw). If you are planning to provide her with work and review her work, provide feedback, etc., then there is no reason why she cannot do it, unless she is just not cut out for it, which you would both know pretty quickly. If she is cut out for it, then it sounds like it could be a great opportunity for both of you, if you are wanting to grow your business. If you are not going to do this for her, she will likely have a really hard time finding a job, unless someone else is willing to do so, and if you are working for someone other than yourself, then you likely do not receive a high enough rate to be able to pay her a decent wage and still earn something for editing/mentoring. (Certainly not saying that you don't -- I obviously have no idea what you make, but not many people who are transcribing for others make enough to share that way :).)
My service is actually going to be (sm)

Comcast here in the next couple weeks.  Verizon is offering a 30-day free trial.  In the meantime I will keep my cable internet just in case I'm not happy with Verizon.  My cable internet service has been very frustrating for me, as far as not being available at least once a week for a couple of hours, always during my normal working hours.  So, I guess it's worth a try. 


ASP Service
Finally :-)I am negotiating with one doctor to be my direct client. For that I need some ASP service where he can dial in as toll free and I can get dictations thru FTP. Anyone please recommend some best ASP with minimum per line cost & reliable. Thx!
do you still do this service?
If so, are you happy without the middle man?  Right now I don't have extra money to fall back on so maybe I should work PT with my present company and try do 1 account for now until I feel comfortable doing my own.
So what service do
you use for your car?
Could you tell me what the name of the service is?
You know, if it's "AT&T Small Business Plan" or something. I just want to ask for the right thing. About how much do you pay total for it? Thanks so much for the help!
Which service you are using?
I am interested, if it's .07/min.
Every service does it different.
I have found what is correct with one account, is wrong with another. Also, I try to give them what they want. They hired me for my help with their work and they are the boss. If I feel I am making good money, they can have it the way they want. If they want to be that picky, go ahead, as long as it is worth the money for me.
Have been looking into another service as well (sm)
I have Comcast and it is on and off sometimes, depends on if they are working on it. I am dreading the winter weather, because its out more than its on it seems. I looked into FiOS with Verizon, it is not available here yet, but their high speed is and they want a 2 year contract. Won't go that route to lock myself into something I may not be happy with, if u find something, let me know, but Comcast isn't the answer in Bucks County area
I don't know if it's possible with a service. nm
s
How's that for service?

A strange thing happened today.  My husband, who is a hospital-employed MT who works at home, got a phone call from a doc at the hospital.  It seems the dictation system was down, but he needed to dictate.  He proceeded to dictate over the telephone while hubby transcribed.  He dictated both an H&P and an OP note. 


It was strange, but kinda cool.   


LD Service
You may want to try magicJack (visit www.magicjack.com) - the service is $20 per year for unlimited long distance.  Phone plugs into your PC via USB port.
For the fax service on your
computer, you have to pay a monthly fee which can add up. If you do a lot of faxing, it may pay off. If you do not fax often, just buy a fax machine. Bought one for $39 recently, saved 70% at new egg.
AT&T is the worst service, but what else do you
expect. It is all handled by those dumb east indians that think they have everyone fooled by making up American names.
Not in the service but hubby is...sm
Im sorry that your husband is in such a mess but there are other ways of handling it. My husband is just finishing up a 20-year career and I know very well the things that go on. Your husband should have used his chain of command...that is what it is there for. My guess is he will get a court martial, probably go to the brig for a while, and get a dishonorable discharge.
Okay to work for more than one service.

Is it okay to work for more than one service at a time? Do you have to be IC to do that, or can you mix and match with employee status?  Is a small service better to work for, generally, than a national?  If you work for a clinic can you also work for a service at the same time? Thanks for any input.


 


 


Working for more than one service.
Thanks for all the input. I appreciate the help. I don't like to put all my eggs in one basket.

Sale of MT service
Can you please post contact info? Possibly very intereted here. Thanks
Looking for dependable DSL service
I have had Adelphia and now have Bellsouth both with connection problems. It seems everytime I turn around my internet is down and not in my area but with my puter. I have to use Bellsouth webmail cause my outlook is always getting hung up. I call and they have to set me up with a new ISP# to get connected again. Very frustrated. Anyone out there have a good DSL to recommend. TYIA.
Is this service in Wisconsin???
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IC vs SC vs Service continuation see sm....

I was reading the posts below....I've been an MT for 14 years with 22 years of medical experience.  I am working for less than 9 cpl on some of my accounts.  I would love an explanation of what the difference is between IC and SC.  I take work from another small company..they do not EMPLOY me nor do they offer me benefits but I have always assumed I was an IC in this case.  In reality I am subcontracting from them as they do not pay any taxes or anything for me, right?


I would love tips on how to increase my production.  The company I was working for lost my major account so I need to make some changes and would love to email with other MTs who could offer me some advice!


Thanks in advance!


That's all I will do. Every service I work for. nm
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Unlimited LD Service - sm
I use Verizon Freedom.  I am wondering if anyone who uses this service and has had it for quite a while has had any problems with them, as in not wanting to cover their usage or receiving an expected phone bill for usage.  I use about 8 hours per day. 
I use an independent tax service myself.
He charges by the form and I have the usual business use of home and other deductions. It has never been more than $200. I can do it myself, but I like the fact that he guarantees if there are any questions or audits HE WILL represent me and be present for any questions. He has some sort of extra certification but I would have to pull out the old papers I have to know exactly what they were.
I had a doc tell me the other day that they were paying a service 7 cpl...

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customer service

We tried for five solid weeks to get signed up with Vonage.  Wasted well over six full hours over the telephone (we just have a plain old residential house, some question of a second line coming out of the house, but no other complications) with 99% ESL's who could not communicate properly with us.  The savings were the carrot in front of our face, which is why we were so patient with having them try to get us set up, but because of one fiasco after another with JUST TRYING TO GET US SET UP, we decided it was not worth it.  We will wait until it has been perfected.  Also the 9-1-1 was a very important factor, as was Privacy Manager for us.    Weigh your options.  Best of luck to you.


Why is that so surprising? If the service SM
is $100, $20 is really 20% (a normal tip). 
Try Kayak service. sm

I used www.kayak.com online service last year for motels and car rental. Got decent rates on both.  Good luck!