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no - don't check out wildblue. check out hughesnet. sm

Posted By: LMT on 2007-08-31
In Reply to: I'm with a small local company....sm - just me

i was on wildblue. i absolutely HATED it. i paid $400 for install and equipment and bill was $51.51 a month for smallest plan. no bills, had to be direct debit from credit card or bank. wasn't a lot faster than dial up and i frequently went over my download limit so i had to upgrade to the $80/mo plan. speed was no faster on their "fastest plan". they had a 1-yr contract and only 1-yr warranty. well 20 days (kid you not) out of warranty my tria (the eye on the dish) went out and it cost me a total of $275 for replacement and tech call (had to wait a week and a half before tech could come and then he no showed and rescheduled for the next day stating he didn't have the equipment he needed to fix me and the repair order had been in for over a week by that time. no call to say he wasn't coming either, just no showed). they TRIED to sell me the entire package all over again to get me locked into another 1-yr contract and i declined. it was best in their book so your warranty and equipment would be "new". i had to tell them for 5 months to change which credit card to debit from, never could get it right. had to tell them for 3 months when my phone number changed. i could not wait until the day my 1-yr contract was over. have heard really good things about hughesnet. i think it is a tad more a month, but supposedly a lot faster than wildblue and not near as many problems from what i have heard from others. wildblue was down for an entire week at one point throughout the year i was on it. always got lost signals and page cannot be found multiple, multiple times throughout the day. i used wildblue with VPN (with transtech) and could not keep a connection enough to get a decent line count as i was dropping signals too much and it did slow it way down. i finally got clinic work rather than acute care where time and speed wasn't a factor. research message boards for complaints about wildblue and hughesnet before deciding. also hughesnet i think told me a 2-yr warranty rather than only the 1-yr with wildblue.


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/
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