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look, i understand our anger, but not

Posted By: sm, OP on 2008-02-01
In Reply to: sorry but - jlo

where it is directed. The workers don't deserve our wrath! it's the companies that send our work abroad, it's the clients that just want the bottom price, it's the government policy that makes it lucrative for same. Those MTs are just like yourself, trying to make a living. If the tables were turned, would you decline a job saying, "no, i'm not going to take it away from the MTs across the pond"...of course not. At the MT level, we're just all trying to keep our heads above water.


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First, don't say anything to her in anger - sm
Let it simmer, give yourself a few days to think about what you want to convey to your MIL AND your son, then call her over for a sit down.

I have had to do this more than once with my MIL. Scary for sure the first time, irritating the second, and third time was okay. Hopefully there won't be a fourth.

Although my situations were not quite the same, the same resolution could work for you.

AFTER you calm down, and I know this is hard to swallow, make a list of the parenting rules that YOU lay down and expect to be followed by everyone, including grandma.

Next, explain your reasoning behind those rules.

Explain how upset you were that those rules were not enforced by someone you trusted with your children and how it makes you hesitant to leave her with that responsibility again. They are YOUR children. Hers to love but yours to teach and raise to be responsible adults.

Explain to her that her role as a grandparent is just as important as a parent but you have the ultimate responsibility of making sure that your children grow up to respect authority and any time she goes against your wishes, that it teaching them that your word does not matter in the end.

Once you clear the air with your MIL. Sit your kids down and have the same chat.

I have always told my kids that if they get into ANY kind of trouble, minor or major, I had better hear it from THEIR mouths FIRST. If I have to hear about it from someone else, the $1*% is gonna hit the fan!

Punishment will doled out accordingly but I gaurantee that the punishment will be much more severe if I hear about anything second hand. PERIOD!

By the way... grandma is still sometimes difficult to get through to on the parenting thing but... I promise you that my kids DO tell me if they are in trouble. Even for things they really aren't in trouble for but aren't sure. They tell me EVERYTHING.

Good luck Sista!



Even if they anger you.....sm
try to keep your cool and don't respond.  If they know they're getting a rise out of you, they'll just keep coming back.  Ignore them.  If they make you mad, you've let them win.
I have so much anger in me towards the
people on this board I am going to unleash it on you guys.
Why the anger?
You didn't mention that you were waiting a year but we were supposed to know that?

You were given advice about what to do and how to go about doing it. What more do you want?
What anger?
I don't see any anger in her post . . . she even put a smiley! No YELLING or anything. It seems she is just looking for advice.

Why are you angry?
ESL Anger
Yes, I relate. When I get really angry I have a margarita! I can't do that too often because basically I am a nondrinker. This ESL anger comes on for me every day and I would be an alcoholic, so I kick back in my chair and imagine what the reports would look like if I typed them "verbatim" - this in turn cracks me up and I laugh. I guess the bottom line is to try to find a way to laugh, because that is all you can do. Sometimes I give them names (ESLs). My favorite one is the one that sounds like that guy from Taxi, remember Andy? Swear I have one who sounds just like that. I have others as bad or worse. I also try to imagine what they look like and dress them up in strange costumes sometimes. If all that fails, run a mile. I did that once and it almost killed me, so now I just go to my ruminations and nicknames. See what happens when we are anal retentive about blanks? I have one that I have a fantasy of driving over to his hospital and luring him onto a boat headed back to his native country! He is screaming for help while I wave joyfully from the pier.
anger
I think I agree. I haven't even started working and I find this great website where I can talk to new people (MTs)and get some feedback but lately everything I have been reading is people lashing out! I am getting a little discouraged with this site.
anger
That was a little harsh wouldn't you say? Unless you've been there then don't judge!
There is so much anger in all parts of the (sm)
transcription community, that I'm seriously surprised that it hasn't resulted in something really terrible.
Talk about anger
Nan didn't sound angry at all to me. It was a very thoughtful, well written post. You sound like you got up on the wrong side of the bed.

BTW, just because someone has the title of QA doesn't mean they are qualified for the job. Of the last 9 "feedback" reports I have received from QA, I have a challenge on 8 of them!!
anger management
I really think that humor is a good tool for anger management! Friends will send some really funny emails that will just crack me up even when I am in the worst mood ever, it always helps...or sometimes just going for a good run to burn off some steam? There are a lot of things, also I like to look up at the big guy and ask for some help there, that helps me quite abit!!
anger management
I love it!!! What a fun game!
Anger management
Just get away and go out for a brisk walk and possibly a swim in a pool if one is available. Go for a hike in the woods. I can sympathize with you. We do not have an easy job and it can really test our metal at times.
You have some real anger issues!
I don't think the post called for the venom of your answer.  You must be quite an angry person.  I will pray for you.
Wow! Lots of anger here..am I on the right board?...
I could swear this is the "other" board. (Not to be mentioned or I will be deleted from here.)

I can only guess which company you work for, but maybe you should be blaming the company instead of the MTs. I am an SE (IC), and I work a pretty steady schedule, as do a lot of SEs. There has been a chronic lack of work at my company recently, but I KNOW my company has lost huge accounts lately, and has shifted those MTs to other accounts (yours and mine maybe?) This spreads the work too thin. My company has also, possibly, overhired lately, which also spreads the work too thin.

I sat from 8 a.m. to 6 p.m. yesterday with only 10 reports. Luckily, at 6 p.m., Dr. transcribemeifyoucanski started showing up. Got three of him in a row and was starting to get touchy and depressed when, after 8:30 (my usual quitting time is 8p.m.), here comes Dr. Iamdifficultalsobutdrtranscribemeifyoucanskimakesmelookgood came along, so I kept pushing on until there were no more (8 in all, all the above doctor). Still did not get in my usual line count, but came within shooting distance.

I am not blaming the other MTs for my lack of work, and not even blaming the company entirely. After all, when they lost those accounts, they COULD have just laid off their MTs. I wouldn't want that if it was MY account they had lost! I don't even know if my lack of good dictators lately is the result of cherry picking or voice recognition. My good dictators have, for the most part, vanished.
Such anger! Clearly uneducated and frustrated.
accept responsibility or you're going to be pointing fingers into thin air for years to come.
You truly have some anger problems. Maybe you should look into medication for yourself.
x
You really need some counseling and anger management
tsk, tsk, tsk
What's your anger management strategy?

I'm finishing up a day of the most horrendous ESL I've heard in a long time.  I don't leave blanks, even if that means spending 20 minutes on a 1-minute report trying to figure it out.  This in turn causes me much distress and I know I'm not alone, as others frequently mention the pitfalls of ESL-hell.


After I finish posting this, I'm going to go outside and do something to release this built-up anger that will probably get me hurt.  How do you guys do it without going absolutely insane?!? 



Talk about anger management! SM
I work for that famous company that has 70% of the work done in India. Well, those Indian MT's must be great at ESL's, because I have been getting less of those and more of American doctors going a mile a minute. When I receive them, they sound like they are on fast forward. I can slow them down some, but that distorts the sound. I have never had a problem and I have been doing this for close to 20 years. I feel I have been emotionally machine gunned with dictation.

I would love to borrow (from below) anyone's dog, hatchet, margarita or, for that matter, anyone's ESL report. Thanks for letting me vent.
Without repercussions? You get to cause anger and hurt and probably make some
innocent people sob their eyes out. Boy, are you a monster, or what? No repercussions. 
So much anger you harbor! I am wondering why you let it upset you
so much. It certainly is not worth the anger you are demonstrating in your post
gees where is all this mistrust and anger coming from? sm
not EVERY man cheats on his wife and not EVERY man is guilty until proven innocent. Where there is no trust, there is no love and therefore, no relationship, just control and ownership. That's not marriage. Just because you got burned once does not mean that EVERYONE is out to burn you again. no wonder you are divorced! sheesh.
That's called a typo. Seems your anger is just a little misplaced. nm
//
IMO, anger toward India and its people is misplaced. sm
Refocus your anger, if you must experience it, toward the system here, which values cheap labor over accuracy.
No problem with the anger the OP showed towards home-schooling?
I didn't spew venom, only pointed out the obvious, kids are kids are kids. Anybody who thinks that people home-school their children to keep them away from "bad kids" is greatly mistaken. The minority may be for that reason. The majority have real reasons for their conviction to home-school.

Some people choose to home-school because their kids are the bad kids. Some people are forced into home-schooling bad kids by the public schools who can't handle them. It does happen, I've personally witnessed a friend being put through exactly that.

But, thanks for pointing out my venom (it was not intended as such) and thanks for the prayers.


jeeze louise, lady! Talk about ANGER?

Have you seen Anger Management with Jack N? Worst movie ever! nm
d
Talk about anger...anyone who posts a high IQ score is a pathological liar.....
So, are you saying that no MTs can have high IQ scores?? Just because you don't, we all have to be pathological liars? Sorry.
I would be over there too.....but I also understand where
people are coming from when they say she is criticizing their gov't, etc. I can't say what I would do because I don't know what she is going through, but you can't just assume someone is guilty when there is no evidence to that. Those 2 brothers were held way too long and think about how their parents are feeling. There is no evidence that they did anything and we wouldn't be able to hold them like that over here w/ no evidence.
Don't understand

   I love it when I hear that an MT, at whatever company, is doing 2000, 3000, or more lines a day.  I love to hear that because I am trying to increase my line count and this gives me encouragement.  I love to hear how they do it and try to take their advice.  I don't understand why some get so upset when they hear that an MT has a great line count.  Why do they automatically have to be liars or cherry pickers?  I think we should be picking their brains to find out how they are accomplishing this so that we can benefit from it. 


So I say, keep on talking about your line counts for those of us who want to improve ourselves, please!    


what if you can't understand the
customer service rep.....I've had many,many instances while dealing with CS reps from India where I was completely at a loss to understand what they were saying.  I say, I you can't speak clearly get out of the field!
Understand
Hope it makes you feel better to know that not all of us out here expect you to keep it to yourself. It gets kind of lonely, and bad days are the worst for that. I have relatively good accounts also, working for a small MTSO, but some days it is all I can do not to come on here and whine. I say, if it makes you feel better, that is all that counts.
Here's what I don't understand - sm
Say we use a template and end up having to delete a lot of unused headings. How is that calculated into the line count? I guess what I'm trying to figure out is if we are typing to make up for the deleted headings, if this makes sense.

And, yeah, I suppose I could ask a company representative but I wouldn't really expect an answer and don't want to rock the boat.

SS is my 1st MT job and while it never quite passed the smell test to me, it was easy to get and quick to get started and is certainly giving me invaluable experience with ESLs, if nothing else. Yeah, the money stinks and I could certainly do without the nasty emails, but the thing is what it is: A foot in the door. And I may even try to keep SS as a backup if my new job turns out to be slow.
as i understand it,
QA addresses the body of the report or dictation, and QC's job is making sure the patient information or ADT is correct.
I understand what you mean sm

I definitely think people who get off on being rude, hateful and just plain nasty to others are not happy people.  A happy person is usually cheerful, pleasant and helpful and that isn't always because they live in a bed of roses.  I've known people who were always cheerful, pleasant and helpful even when they were dying inside.  I guess their attitude gives them a serenity that makes them able to cope, I dunno but I would wish I could be more like those people.  Some of them have had problems that would have, seems to me, weighted down a saint.


Hope your editor is in a better mood; meantime, just feel sorry for her/him, I'm betting he/she is way more miserable than he/she tried to make you.


I understand thanks
NM
I can certainly understand, been
there myself, but I am currently working on an account that the second shift person does 5 to my 1, not because I pick or choose when I work or what dictations I transcribe but because of the difference in hours we work I get the responsibility handed to me to take care of things like corrections, researching problem dictations etc, that take away from my production but the other MT thinks I am also a cherry picker but I cannot do anything about what people think, so I do not complain either but rather just do what is required and I know more about the system we work in than anyone else on this account and still produce enough lines to make a good paycheck.
I don't understand. Why should they have to? Maybe they-sm
do a lot of it in-house, or maybe they use a smaller service. I don't know the answer, though. :)
UNDERSTAND
x
I just don't understand....

How people get off demonstrating such grossly childish and rude behavior.  Something's making you unhappy honey--you really should do something about it. 


I understand now.
been working so long my eyes are crossing
I understand what you are saying
I was on one account that I always had to fill in some of the info in order to have the ADT do the search to fill it in completely. Most of those reports were short ones as well. The account I currently work on, fortunately, almost always has the ADT filled in and are longer reports. However, you are correct, we do not get paid for the cc info and that can be time consuming when the doc/address is not in their drop-down list and you have to type all the info in yourself. You made a very good point about not getting paid for this.
I don't understand why someone
who has a 4 year degree would be a manager for K-Mart. It seems weird to me.
I don't understand
Well now, call me crazy, but I didn't respond to you yet. There must be an imposter out there.
don't understand

I must be dense but don't understand your question, do you mean how much does this equal if you were to get paid for spaces?    Also how many characters in a line or is this a gross line?  A simple test would be to check a document you had typed, using Word, see what your character count is with and without spaces divide by whatever your line count is and see the difference.  Also see what your gross line is.  Again, my brain could be dead on a Saturday after a very busy week but I don't understand what you are looking for as you don't give enough info.



Yes, I understand both of those

what if there are words following the quantity and unit of measure that make it end up sounding more like a sentence?  Here is another example:


ANESTHESIA:  50 mg of Demerol were given along with 75 mcg of fentanyl.


It just looks wrong to me.  Most of the time I end up flipping it around to say ANESTHESIA:  Demerol 50 mg... etc., but I'm still wondering if it's okay to just leave it the original way.


 


Try to understand.
There are are three MTs scheduled to work 8-5 and 200 jobs to type. A fourth MT comes on at 8:00 A.M. because he sees a high volume of work. He/she sits down and begins typing for two hours at the end of which time there is no work. The three MTs who should have had 200 divided by 3 work to do for the morning have had 200 divided by 4 work and now have nothing left to do but sit and wait for the next flow of work. The fourth MT goes to have lunch, nap or play with the kids. (His/her schedule does not start until 3:00 PM. But at noon, she/he sees another drop of work, and she/he sits down and types for an hour. Then, the initial three MTs finish up their shift and the fourth MT comes on to begin a shift by clocking in.

Do you see where I am going with this?

When there is an unusually high number of reports, and TAT is threatened, calling for help is necessary but otherwise, I just do not see it as anything but intrusion and theft.
I think I understand her. Unfortunately, when there is
no required signature, people feel free to say what they wouldn't if they had to sign. If the negative posts could just be ignored, that'd be great, but you really have to see both to know which not to click on. Even people trying to be helpful here get attacked. It's very strange.
don't quite understand

I've usually worked at in-house jobs, so am clueless about this stuff....what do you mean by "double-dip"??
I'm not sure I understand this.
So you're saying we're all capable of murder, rape, etc. if that's what we want?  I'm certainly not!  We're all capable of desiring the same sex if we choose to?  I don't think so.