i would not babysit them. if their quality is that bad on resume, it would be on work ethics too.

• Resumes - ET-MTSO
  • Just wanted to say thank you all for your opinions. sm - ET-MTSO
    • How nice that he/she received it well. (nm) - Misha
  • I've done it and I won't do it again because - sm
  • My opinion.... - AzMT
  • i would not babysit them. if their quality is that bad on resume, it would be on work ethics too. - roadrunner
    • Poor quality is just that. It has nothing to do with work ethic. - Some are just not good at detail, proofing.
      • k, that is your opinion, i stated mine. poor quality in my opinion shows bad work ethics if they do - roadrunner
  • I understand - I handle resumes/apps for 2 large companies and it is - shocking what MTs send in.
  • Very nice of you but I would not - sm
  • It would be a kindness for you to do it, but - Me
    • They sure don't. I've done that before & - sm

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I have been subcontracting through a mom/pop company for about three years.  They have a few different accounts, but I mostly do the same doctor every day, along with a few people in his clinic.  The transcription company owner has had some health problems, so I stepped up and am now doing my share of the transcription, editing, sending the work in, and the billing.  (I am being paid (not much) for my extra work).  Anyway, the one clinic that I have been typing for about three years called me.  They are not happy with the contract holder and said that something needs to change.  She has become very unorganized and rude with this clinic.  I work my butt off to try to keep them happy on my end, but she shows no interest in trying to be nice or anything and she says she doesn't care if they drop her, it would make her life a lot easier.  The final straw before the telephone call was that she returned tapes from other clinics to this clinic and they freaked out about patient privacy (totally understandable). 

Anyway, the clinic called me and asked if I would be interested in working in-house (I'm not) or trying to figure something out as they no longer want to work through this company, but they are very happy with my transcription.  I told them that I was very sorry for the tape confusion and I that I felt that I was being misrepresented by the people who were picking up and dropping off the tapes. 

It is very hard to explain the whole situation, but the lady who I contract through has said, just in passing and I don't know if she was serious, "If they drop my account with them, you can have them."   I just don't know how bad it would be if I stopped subcontracting through her and just went straight to the clinic.

I would love some opinions on this.  Sorry it was so long. I am very stressed out about this.  If she loses the contract and I stay with her, I will lose a lot of lines...thousands.  I just don't know what to do.  Thanks.

Yes, but can you transcribe an easy 2 minute dictation in under an hour?
Do you have good work ethics?  Which, begs the question, do you know the definition of ethics?
Can you stick to days and hours you agreed to?
Can you not make up excuses for not working?
Can you stay in your chair and not a leave a job hanging for hours on end?
Are you in this century regarding technology? Which, also begs the question, can you download, install, configure, and operate the newer programs that MTSOs are using?

If you answered no to any of these questions, you're in the wrong industry and from what this MTSO has been getting lately, there are a lot of you out there who have absolutely no business trying to work in this industry.

Sorry that happened to you.  Sure, legally they can do whatever the heck they want, but they destroyed their business relationship with you.  Shame MT is a buyers market and they felt they could dump your service just like that (and without even telling you they were dropping you - who the heck are you - Milton? (from Office Space - you know, they just stopped paying him in hopes he would just stop coming to work))

I have emails raving about how good my work was.  The trouble came when I started asking questions about pay and complaining that she was sending me work when was convenient for her and not when I needed it.  She would stay up all night and then sleep a good part of the day.  I told her before I started that I wanted to work early mornings.  She said that was no problem whatsoever, BUT then I would see no work until 4 o'clock in the afternoon.  She would promise me work and send it to me and it would be the wrong voice files, so I had to delete and start over.  She was SO disorganized.  She said that she has 50 happy transcriptionists and complained that I wanted some samples.  I did not know how she wanted things formatted.  It was just a mess.  The day she "fired" me (I have never been fired before in my life), I had basically told her that morning if things didn't change I wasn't typing another character. 

Of course she had 50 happy transcriptionists.  Her work was being subcontracted by a lady in Atlanta.  She didn't have contact with these transcriptionists.  There was a middle man.  I told her I could guarantee the lady in Atlanta provided her transcriptionists with some sort of guidance or samples.  The hospital system had some sort of weird thing in place where some places needed soft returns and some hard returns and she told me you couldn't mess with that but I was unclear on exactly what went where. 

I don't think I will ever work for a small company again. 

Anyway, I have drafted a demand letter which I intend to send Monday.  Someone below asked for the name of the company, and I would rather not say until this all pans out.  I will definitely post the name of the company eventually.  I just don't want her to know what my plans are at the present time.  I don't know if taking her to court will do any good, but it is worth it to make her miserable.  It is a 2 hour drive for me, but I called and I can file via the U.S. mail.  So it is only one trip.

All anyone worries about is quantity.  The work is terrible and the only time anyone even acknowledges it is when a doctor is being sued.   When my son was operated on I had to marked his leg in permanent marker before surgery because left/right get mixed up so much.  You can tell reports that comes from India and my supervisor sits there and laughs with us.  Due to the "freeze" we haven't had raises in over 5 years.  

I maintain 99% accuracy above on my reports.  However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well.  :-)    I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run.  There are too many interruptions and such when you have other people running in and out, phones ringing, etc. 

I doubt that anyone but me really cares about the lines per hour it takes for me to do a report.  They just want an accurate report in a timely manner.  I take pride in my work, and would never just slop something out for the sake of the almighty buck.   And, as an added incentive, I work for 2 companies, and one of them has my name on each report.  I don't have a problem with it, but I did think it was a bit unusual at first.

Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck.  

no ethics

no morals

think you're going to heaven? 

Hello-Need some feedback. I am a seasoned IC MT.  The PT office I type for asked that I find a back-up for a vacation I went on in August. I found someone, which took considerable time, to fill in for me. I gave her the opportunity to  make some extra cash and assured her that I would send accounts her way if I could, etc. I just found out, she is also transcribing for this office behind my back. I had no idea.  Isn't this unethical???? Shouldn't she have extended the courtesy of at least informing me?  I would never do that.    Not sure of the circumstances, either. Whether she offered them less rates, or if they initiated contact. Either way, I feel like I have been "had".  Please comment. Anyone?

Whenever I click on Apply Now on any job ad on the job seeker board here, my resume is automatically pasted into the box!!

How did that happen? I don't paste it - it's already there.

I am kind of at my wit's end here.  I have only worked for two different companies as a  transcriptionist, one for 17 years and the present one for 12 years.  What do I need to put on a resume, besides these two companies that I have worked for.  Should I list the types of reports I have transcribed?  Does anyone know of a template that I could use for this?  Thanks to all!!

What I have found to be a constant problem in placing ads for positions is indeed the resume.  I know that they say you only get "one chance to make a first impression" but a resume IS your one chance.  If you are asked to paste to email only and download it instead, you have already lost.  If you are listing your experience in Cardiology, Radiology, etc and capitalizing items in the resume that should not, you are have lost.  Our profession calls for precise knowledge of things capped and not capped, hyphen, none, etc.  So if a resume is a reflection of the person then as an MTSO not sitting and interviewing you in person, you have a resume in hand to go by.  It should be as close to perfect as can be.

Giving away age is as simple as stating you have worked in WP 5.1 or 6.1.  AND some companies, mine included will eagerly look for those experiences because it shows you have been around a while and know the field.

When you get say 200 resumes for a position, you have to whittle down the responses so you first go by the appearance of the resume, and by that I do not mean something aesthetically pleasing, but use of grammar and caps.  Then I check for qualifications...if I asked for experienced only apply and they dont have experience, circular file.  If I ask for specific background or equipment and they dont have it, circular file.  There is always a method to getting down to the people that are qualified and testing those people, but it is a long and time consuming process.  To respond back to all resumes is time consuming and to do it in a timely matter is difficult so process of elimination is utmost.

Does your resume show a lot of short-term jobs?  I look for that because I believe most companies are looking for long-term IC not fly-by-night, so again, there are many things a resume tells a person.

Does it list the equipment you OWN?? I dont care much for what equipment you may be able to work, but own yes.  In this day of computers and Dictaphone, Lanier, voice files, etc, a company asking for specifics, like owning Lanier or Dictaphone want to be able to see that reflected on the resume.  I have probably sent out 200 emails asking about equipment, even though my ad clearly states 'MUST HAVE' I will get 100 resumes from people that dont have the equipment, dont have the experience, have never even transcribed or taken a course.  So do not just assume that we KNOW you meet our requirements listed because you apply, we may have to ask if it is not on a resume.

The resumes I like the most are short and to the point..

name, add, phone number, email and cell phone

course work or where you learned transcription.  I truly do not care what grade school you went to, high school or college.  If it does not pertain to MT work then frankly it doesn't help to know you are an Honor Student from some college.  That will NOT GET THE REPORT TRANSCRIBED CORRECTLY. 

work experience - and start with most current going back.  I dont want to read your jobs from 1800 and work my way up.  I want to see where YOU ARE NOW in this field and work my way back.  We all start somewhere, were a newbie once, but at the time of hiring, I need to see how FAR you have come.

reference materials - yes they help, being able to Google something is fine, but having a reference source at hand to know the caps, not capped, etc, is important.  Google has things done so many ways it is not always the most precise for that purpose.

equipment OWNED - like own Dictaphone, Lanier, computer, fax - is it dedicated or shared - computer, etc.

platforms worked, i.e. Citrix, Star, HBO. Meditech, RadTrans, that type of thing.

WHAT I DONT CARE TO READ IN A RESUME

hobbies - could care less about your bowling experience or knitting projects....they have nothing to do with work

movies you like

jobs that did NOT pertain to MT work. I dont care if you were a great bartender or worked third shift for Motorola for 10 years.  I DO CARE about things that pertain to what I am hiring for.

When an ad stats looking for STEADY, RELIABLE MT, that means just that...so if I see you had 10 jobs in 5 years, the word steady kinda goes out the door.  If I email you back once and no answer, could be glitch, twice and not answer, reliable is wavering now also.

There are a lot of variables to WHY a resume is not responded to.  If I have to sift through a bunch of stuff that does NOT pertain to what I am looking for, I dont, I move on.  Without seeing yours I cant say why, but I hope this helps a little bit.

Tiffany