hmmm...perhaps you should edit your OWN posting about someone else's mistakes. nm
Posted By: kps on 2006-08-19
In Reply to: I wonder why there are so many folks - in the world of MT who can't...
nm
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Not to flame but every day there's posting after posting about how awful MQ is
Why does anyone still work there?
I don't get it.
Most mistakes are not mistakes at all.
They are merely personal preferences other than those found in the the AAMT BOS which, incidentally, is not an "Official Rule Book of Medical Transcription" as AAMT would like it to be in order to sell more copies. 
Mistakes
If the majority of us were QA'd every day they would find mistakes on all of us with the quantity that we type. We are all human. But is there someway TAT they can give you everyone else but that one doctor. I am the other way because I have one doctor that comma's me to death and so I hate to use a comma. You have been with them for four years for goodness sakes that should be something especially if this is the first complaint against you. They should bend knowing that since you are now aware of it you will be extra careful. Talk with them again and explain to them you need more. Good luck. No one is perfect.
Patti
That's why we edit it. nm
nm
There would be less mistakes if
there wasn't such a nursing shortage and the nurses and physicians spoke English reasonably well. Our American HMO's and PPO's recruit these foreign physicians. Most hospitalist (and other specialties) are from foreign countries and only take care of patients who are associated with their HMO's and PPO's. With the nursing shortage, recruitment has been heavily extended to foreign countries. A friend of mine recently had CABG and could barely understand some of her nurses, nor could they understand her. The health care system in this country has become merely a business rather than a service to the sick and the system is broken!
mistakes
I caught my QA person making changes to my work a few months back - not small changes, but life-altering changes where a medical record is concerned. She is no longer with the company - having been let go on Friday after I reported it on Thursday. Have had no problems since. I would speak up. If the company has any integrity - they would want to know what you have found and correct it.
they should edit their own.
nm
Mistakes
Are you noticing any pattern to the types of mistakes you make? Try to notice (if you haven't) and some answers as to how to fix the problem might come from that realization.
I am fairly new also and understand all your frustration. I get so frustrated with myself for not being able to retain info that I have repeatedly looked up.
I absolutely cannot imagine how people did this job before there were word expanders! Hats off to them!! :)
I think the majority of mistakes are
merely typographical or expander errors. If MTs weren't paid such rotten line rates on production, maybe they could afford to relisten to and reproof every single report. However, the people responding to the original post have evidently never made a single mistake in their entire lives. Ah, yes, condescending, snotty superiority complexes on the rampage. I'd be interested in seeing the MT profiles on those quoted reports, how many lines per day they produce, how many years of experience, and so forth. For that matter, we could all sit here and rip on the mistakes we've found on completed reports, but personally, I don't feel better about myself by trashing other people. My self esteem isn't measured by how stupid I think everyone else is like some people on this board.
I make mistakes too
I have almost 9 years' of experience. I still make mistakes and always will. There are many things that I still do not know. I still come across things I have never heard of. I still get corrections here and there from my QA.
However, I think that is a good thing, QA. I like getting corrections back when I have made an error. That alerts me to the problem. That makes me a better MT. Also, I take some comfort in the fact that something I overlooked may be caught by another. It is supposed to be team work. The MT and QA are supposed to work together to produce a perfect report.
It is all in how you look at it. It is very easy to get your feathers in a ruffle when given a correction. I believe that reaction is soley out of embarrassment over making the mistake in the first place. That is silly, however, seeing that we all do make mistakes and no one knows everything.
Mistakes/errors
I read below about the mistakes and I have to admit, I make mistakes, I am human. My accounts know I am human. I just re-read one of my physicals and I had somehow put "See expensive data base in chart" and it should have been "See extensive ..." it is not often but it does happen. If we were perfect we surely would not be here on earth right now. It is hard for us to see and find our own mistakes. But for those who say that they have 98 or 99% error free, what does that actually mean -- for every 100 words you can have two errors, or what. Never have been able to figure that out. If I do 3000 lines per day, can I have 30 to 60 lines with errors? All I know is that the majority of us do a darn good job and the best we can and those that make continuous errors, just like in any line of work, won't be in it for long but mistakes and errors do happen to all of us. For those that have no compassion for anyone that does make errors, be careful as it is a long way to fall off of the pedestal. My two cents worth go ahead and flame me, I have broad shoulders.
PS --my accounts have been with me for 5 to 15 years and I make over $50K a year but I do make mistakes.
Not only do I edit everything I read........sm
My husband says I "type" in my sleep !! Jeezz.... like 8 hours a day isn't bad enough!
I'm not defending their mistakes whether
by intention or accident. That was not in my post whatsoever, so learn to read.
What I said is true -- and the posts above just proved it. It doesn't matter if they owe you money or not, you're going to gripe about it. There's nothing anyone can do to change the past. They found a discrepancy, no matter how or why, and they are righting it by sending the money that is owed. That is the RIGHT THING TO DO...it is also the LEGAL thing to do.
You were po'd because you felt cheated on your pay so you griped. Now you're getting that discrepancy paid to you, so you gripe. You gripe because they didn't make changes. Now they are and people are still griping.
The whole start of my post was directed at the idiot who was complaining over the letter - the letter announcing upcoming changes, whining because it didn't include SEs (in her severely compromised comprehension). I responded to that.
I didn't say anything about defending their actions other than they are making a wrong right by paying money that is owed. They are legally obligated to do so. And no one is relieved about it regardless.
I'm saying what many of us feel and that is if you don't like MQ GET OUT. If you aren't leaving, SHUT UP. It's a good thing we work remotely -- the pathetic pitiful peons who can do nothing but drag their hind end around on the ground whining, "look what happened to me" don't seem capable of saying, "Hey, I'm not going to take that. I'm outta here. I don't think you're treating me fair so adios MQ." Instead, they have to just continually lurch around with their bellyaching and griping and try to keep everyone feeling like they do. They LOVE to feel upset. Makes 'em feel justified in some sick way. Justified perhaps because they're not able to do anything else maybe. Who knows why? Who cares? I don't.
I'm tired of hearing the griping about a situation you're doing nada about. Shut up and do your work -- maybe you'd have some MONEY in the bank then. Otherwise, ship your worthless self out to sea and find new populations of people to cry to.
As for your "...it is not the people on this board who short-changed their people..." remark...you are WRONG. By continuing with a company that they believe is doing them wrong, they are short-changing themselves and their families -- their kids, their husbands, their relatives, their friends. EVERYONE. You have a responsibility to not be poor, provide for your family ADEQUATELY and BE HAPPY. When you don't take care of that situation at work and feel that way, it bleeds over into your life every other way. I bet you people are a JOY to live with. What a horrible negative environment to live in.
I usually let this crap on this board roll off my back. It's usually good for a few laughs. I'm not angry but rather tired. Tired of having to wade through the mires of people who have imprisoned themselves. If MQ did you wrong, GET OUT. If any of these companies did you wrong, GET OUT.
I would be ashamed to sit here and constantly gripe about the same problems over and over and never take action and change it for myself. How handicap is that?
Lately, coming here is like jumping into what appears to be a nice cool lake to enjoy a good relaxing swim only to get out and find there's hordes of blood-sucking leeches on you. It's really pathetic and it's that way because you won't get over what has happened.
Well, guess what? IT HAS. Whatever made all the pay issues happen -- IT HAPPENED. You can't change it. It won't go away. GET OVER YOUR SITUATION. GET OVER YOURSELF. You're not the only people in the world with problems.
Absolutely the biggest group of losers I've seen in a long time. Losers -- Losers every one because you REFUSE, not just fail - which we all do, but REFUSE to get up and get past these problems.
Get over yourselves. This is a great line of work and there are some great companies. MQ is one of them - for MANY of us. If this work isn't paying you enough to live then guess what?! IT ISN'T FOR YOU unless you like to live hungry!!
I agree that everyone has a different experience but you know what? You seem all too familiar now with MQ at least and you are still there -- voluntarily. No one makes you stay.
If you're tired of defending yourself for being so upset about MQ, why don't YOU go start yourself a board somewhere?
I don't believe this board was designed with MQ-haters in mind, was it? No.
So, excuse me, but YOURS isn't the ONLY attitude around! I don't care if you like what I'm saying or not! I have just as much reason and rightness in what I am saying as you do.
Hope you people sleep happy in your little tight little drawn-up world!! I can tell you without any hesitation that I have no problems sleeping and no problems making my bills and no problems going to work because I don't have the attitude you do!
Good night, little ones! Sleep tight!!
and you know the mistakes that happen
!!!
Speak for yourself. I want and need to know my mistakes.
I'm sure there are those who get offended but not all are that way.
Don't know the average, but I get 13 cpl to edit VR. nm
x
The mistakes were trivial
They did not tell you the rules and you did it correctly. They should have told you that you were to change it. I just hired on with a hospital system who really appreciates good MTs and you can find someone who will, too. Hang in there!
we make mistakes
but what makes us better human beings is that we try to stand up and do better. Forgive yourself for that mistake and be thankful for a good husband and move on. Be praying for you!
she acknowledged her mistakes
-- no doubt she got high on herself -- there are very few that handle their fame and fortune well from the beginning. I still say she definitely has more honesty and decency than the rest of them.
mistakes in other's work
If your job is not QA, you have no reason to be looking at someone else's work. Someone should be supplying you w/ the appropriate, properly de-identified samples.Viewing a report typed by another person is a potential HIPAA violation. Don't mean to preach, but that's the way it is....
clarifying this - okay, the mistakes that come through
are not grammar or nitpicky mistakes, but these are mistakes with lab values, especially ones that were clearly dictated. These are mistakes with drugs and dosages (THIS SEEMS TO BE THE OUTSOURCE COMPANIES BIGGEST PROBLEM). There are TONS of times that reports come back with extra sentences and things typed in the reports that were NEVER said.
I could even go on to say certain types of mistakes, but then I think the company would know who they are and I would get in trouble.
All I'm saying is, supposedly this company "tests" transcriptionists, which obviously they do not. The QA department of the company just doesn't give a crap and gets paid for doing literally nothing (I want that job for this company when I quit the hospital) and the so called "supervisor" of the outsource company wants a copy of all mistakes, but never does a darn thing about it. So basically she must have a stack of reports that go as high as her ceiling that she has probably used for toilet paper, because she sure as crap isn't doing anything else about them.
So this is not about grammar or certification or piddly little things, but major mistakes and tons of blanks on a hospital account that has but only a few ESLs and some really easy dictation. This is about an outsource company that is quite well known that gets paid for crap.
wow! I feel better again.
I sometimes make mistakes
On this board I am sometimes going so fast to get my message done and have come to rely on spellcheck so much that I find myself making mistakes. But I must admit never have I in a resume. And I also admit that sometimes my docs catch a mistake or two and perhaps three per month but with typing 2000 to 3500 lines per day and me being QA and MT, it happens. We are only human and it is hard to proof your own work. But on a resume I would have someone else check it. On this board though I try not to worry as much. I just don't think people take as much pride in their work and whether this came around when cpl was started, I don't know.
Mine really is 2 - because I EDIT!
:)
mistakes all the time, tsk tsk tsk...(NM
x
Mistakes happen. Yes, there are some. Just
nm
everybody makes mistakes
One time, during my newbie days, I typed "slap reconstruction" instead of "flap reconstruction." Hee-hee! It's funny now, but it sure wasn't funny at the time!
I've typed the wrong doctor's name, too. They will surely understand; if not, well, nobody's perfect.
Stoopid mistakes
Oh, I've done far worse, and I am too ashamed to admit what that is here, but I agree with the other replies when they've told you not to sweat it. You are only human after all. Humans make mistakes. It's just how it is. The fact that you owned up to it, recognized it and feel bad about it proves to me that you're a good MT. No need to beat yourself up over this. This too shall pass.
EDIT? Since when did we have the education
that the physician does and where do you draw the line??
Edit Dictionary
Click on Tools, Options, Spelling & Grammar. On the Custom Dictionary window, select CUSTOM.DIC then click Dictionaries (to the right). When Custom Dictionary window opens, click Edit. Find the word you added and delete it. Save the file.
Depends on if doing 100% edit or not.
if you have to listen 100% and you have bad MTs, then it will be hard to get.
I'm sorry that you have crappy QA. I wish I had you to edit. sm
A good QA will not do that. Where are you working that you have such bad QA personnel? I'm not wanting to go to that company, lol.
Hope it gets better and you get helpful mentors.
carless mistakes
Only after she brought it to your attention just like you did hers. Man people are such children about stuff. When humans are perfect no one will make mistakes anymore so get off it. Do you really think it makes you a better person, MT? It just makes you a **tch
Are you making mistakes? If it is something
like punctuation I wouldn't worry too much, just try to do whatever they say. If you are making big mistakes like spelling terms incorrectly, using Google to research and just because there are severl hits you decide the word/term/spelling is correct and so with it, although there is a ton of misinformation on google. Did you spell a drug wrong, a doctor's name wrong, just did guess at a word rather than leaving a blank, etc.
I think the majority of QA is helpful. Some get off on a power trip, but most really want to be helpful and help you be the best you can be.
I recently made a job change and I felt like I would never get a report back from QA that there wasn't something wrong with it. It wasn't so much an error as it was that the account was extremely particular. I would fix one error, only the next day they would find something else. I have 20+ years of experience.
Try not to take it personally, look at it as they are helping you to be a better MT. If you continue to make the same mistakes get you some brightly colored sticky notes and write yourself notes and put them where you'll see them as you work. Even though you probably want to get a high line count you need to concentrate on quality first. Take the time to proof thoroughly.
How do you handle your mistakes?
I am an IC and for the past 5 years have worked for the same doc. He still uses tapes so I deliver on a daily basis. I already load the work on his PC and make sure the pages line up etc. and do not get paid extra. I also convert some reports from WP to Word and e-mail to him at no extra charge. Now he starts calling me after I leave the clinic and expect me to either turn-around and come fix the mistakes/changes (15 minutes later) or I must wait in his office until he is finished with a patient consult, can go through the work to check for mistakes/changes for me. The mistakes range from doctor's names misspelled (workmen's comp with lots of different doc names, impossible to search and find as no clue where the doc is located) or template changes etc. and sometimes silly mistakes which is totally my mistake. Am I fair in stating that I do not mind doing the corrections when I return the next day but that I cannot wait around in his office for him as he does not pay me for that and I will also not turn around after I have left the office to go back when they call me? How do all of you handle this type of situation?
Can expanders help if you mostly edit
reports rather than transcribe? That is what I do the most of.
You may be able to edit faster than
transcribe, but you are still doing twice the amount of lines for the same pay. After some time, the VR will start to recognize more terms and require less input. At that time, you may not be needed at all on those accounts, or you will be asked to accept less money. Time will tell!
Who better to edit reports
than a doctor? It's a nice thought and I'd love to have a doctor as my QA person! Unfortunately, editors aren't paid very well. Most make less than $20 per hour. The whole medical transcription industry has taken a major hit in pay thanks to off-shoring and AHDI (aka AAMT - which was supposed to be pro-MT, but instead is pro-greedy business owner). Also, voice recognition has cut our pay. Sometimes it even takes longer to edit a poorly worded voice file, but we are paid 3-4 cents per line.
If we can fight the off-shoring of all confidential patient information/medical records and cuts in pay for VR, the pay might eventually return - but I doubt it.
I see really bad mistakes all the time
here on this site. I probably would not say that ESLs could do better but I do not think it could be worse either if trained properly.
Hmmm
If that comes to pass with the hospital that I work for (my full-time job) I sure hope they switch us back to being paid by the hour, or better yet, I hope I will still have a job!
Hmmm, well
the fact that you have to continue to state over and over that you will be making so much money leads me to believe that you won't be making that much money. You must really not have a life if you are working all day to get all of your lines in and then you are on here all night, as well. Sorry for you. If you really seriously aren't no whining, which I doubt, I hope you too don't have children because you obviously are neglecting them as well.
Hmmm, where is your
husband? Better check, I think he is calling me from his cell phone because you are soooooo frigid.
hmmm
Soo much for college... I thought that I was wasting my money. I spent 40,000 on that thing to get a job.
Hmmm...
What I truly want:
1) My retired parents to have more income and be able to travel more;
2) My oldest son to learn happiness is a choice, not just the result of whatever life hands him;
3) My youngest son to keep the same motivation he has now and add a little more self-discipline to his direction;
4) My sisters and extended family to be satisfied and content with their lives and the energy to change whatever it takes to get there.
5) A photographic memory for myself. Hahaha
The list could go on but those are my top 5 and it is a rather personally indulgent list. Hahaha
Hmmm
I don't understand that either. Odd.
Hmmm.
I wonder if I might just be use to stiffer keyboards though.
hmmm.
Yeah, I don't know if I can agree with "just be glad it's video games" either. I tried to think of it that way for a long time, but it has just gone too far. Oh, I forgot to add that once he got off his computer so I could unhook the internet, he just sat there in his chair with a mad look on his face and watched me until I got off.
No, we have our own computers. We share the internet connection through a router though.
I really wouldn't mind if he played the game if it didn't cause so much problems in our household. He really needs to be a father to our children. I cannot work with our child screaming because she isn't getting any attention. He should really help out because I work about 14 hour or more days now.
Hmmm...
I thought Katherine looked absolutely gorgeous in that dress; after all she is not a child and that was mild compared to how they dress in Hollywood! Maybe some people who are not big rock fans don't connect with Chris
but he is a way better singer than Taylor and Elliot, hands down...he aced that song and was amazing. I do like Elliot too but think it will be down to Chris and Katherine. Can't stand Paris or Taylor (gives me the creeps with those jerking movements)and glad Pickler is gone who had absolutely no talent and as the other poster said only lasted as long as she did because of the vote-for-the-worst website! All JMO. ; )
hmmm but if it were to get too
expensive for them wouldn't they just find editors who would be happy to do work for 2 or 3cpl? I just don't see how this would "flush" their profits.
Hmmm - then I don't like her either.
Oh well "So you think you can dance" starts Thursday.
Hmmm....
no thankx
Hmmm, let's see!
Helping them with homework; my aunt did that with her daughter for years. Now she's in college and on her own and not doing all that great on her own. Waking your kid up personally; my mom did all my childhood life and to this day I have an extremely hard time getting up and am not real punctual and often late because of that. Paying kids for chores; teaching them that all good deeds deserve payment. I agree with Inquiring Minds 100%! To each his/her own though! :)
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