help in picking call in system..help please..sm
Posted By: Tjurs on 2006-07-08
In Reply to:
My sister and I are expanding as the clinics are adding more dictators. We were using Straight Talk, but this is limited to two dictators and one remote MT. We need to go for more lines now. We are trying to find the easiest system to use that is also very VERY reasonably priced as we do not have a lot of money to put out right now. Would like suggests from anyone that has used different systems as to how many can call in, and how many can transcribe simultanesously and what the unit is called, pricing, that type of information. We need to do this, but need to make an informed decision, rational, not just jump in. Need something that will be more useful than these were for about 1 year...now looking again...
Any suggests greatly appreciated
Tiffin
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But the experienced MTs call that "cherry picking."
Believe me, I remember being new to acute care and wanting to get lots of experience in terminology as fast as possible, so getting a horrible dictator was very counter-productive to the process. But when newbies come on and the better dictators are routed to them, it leaves the old-timers will a high percentage of junky dictators they can't make money on. Then these valuable employees complain of the unfairness of cherry picking, and how their income has dropped because the good work is being diverted instead of left in the mix. So the experienced people look for other jobs where they won't be expected to be the bad-dictator experts and they can go back to making money.
Call-in system
I have an internet based digital call in system with 4 ports. It is very simple to use. The doctor calls in and then the work is on the server, you load it with Express Scribe and do your work........If you want another transcriptionist to get work, then you just put in their e-mail address along with your doctor's key and it will automatically forward to the transcriptionist, while you still have a copy of the voice file to be able to double check the work. I bought mine through RT King.
To sm, don't do it! Someone will call you and ask why you are off the system!
nm
don't you also need the call in system with this? nm
???
call-in system
How many clients do you have? IOW, how many doctors would be calling in at any given time? If you just need a one-line call-in unit, Philips makes a decent one that is relatively inexpensive, as call-in systems go. Only one doc can call in at a time, though. If you need something bigger than that, maybe look at Straight Talk. Sometimes you can even find those on Ebay
Call In System
Thank you! It will be approx 8 physical therapists calling in at one time. Thank you for your input.
call in system
Hi,
I use Idigital call in system from transcriptiongear.com. Very reasonable and you can buy packages which charge less for more minutes that are used. So, you have to estimate the first month, then can purchase different packages depending on your need. My docs love it.
Cindi
call in system
Does anyone out there use a call-in system where the docs can just dictate right to your computer. If so, please answer in my email, as I can never find the messages I post again. scribes@sbcglobal.net.
Thank you for your help.
scribes
Call In System
Hi there, we used idigital when we first got started and then bought our own system. We bought the wrong one and got horribly burned until we found the right solution. Drop me a line if you'd like to talk on the phone so I can explain all the ins and outs.
Manuel
manuel.prado@vivatranscription.com
Call in dictation system
I have a digital call in dictation system that is less than 2 years old that has given me nothing but problems from day one. It has already blown 2 speech boards and a new one has to be put in. I purchased an insurance policy for it but the company is giving me a large hassle. I currently have a loaner system that is also acting up. I was wondering if anyone can recommend any Internet-based call in systems that doctors could use by calling in on an 800 number and something that is easy to use and maintenance free from my end. I have always used a computer based call in system but it is very expensive to maintain with phone lines, etc. I am looking to get something fast that I can have set up as a backup in case my loaner also breaks down. I am a novice as far as Internet systems go. Thanks for any help or information about a company that you could recommend.
I'd call the owner of the system (sm)
I think it depends on how the system you are dialing into is set up.
Digital Call In System
I have one doctor who wants to come on and go to a digital call in system. Does any one have any suggestions for an economical system to use?
Thanks,
Kelly
Looking to Use/Buy Space on Your Call-In System
I have a MT service and have only a few small clients who do call-in dictation (most use handheld digital) I am looking to use space on someone else's call system and either: Pay for that - OR - Do a trade in terms of TX or QA work. 16 years in MT as transcriptionist, QA and business owner.
If you are interested, message me here and/or leave your contact info. Thank you,
David
Depends on the call-in system
VDI is 34 to slow down and 36 to speed up. Every system is slightly different. You will need to contact whoever you work for to go into the keypad menu or manual. Good luck
They are probably looking for a call-in digital dictation system or
if they have one in their office, a ld service for you to call in and get the dictation.
I certainly would ask and clarify what exactly they are looking for and what they want.
Good luck!
Actually, with a call to Microsoft, the OS--operating system-- SM
Can be reinstalled on the same computer, in the event of a crash or need to reinstall because of a crash or just cleaning up the computer by reinstalling the OS, or the change to a new motherboard or hard drive, etc. I'm not too knowledgeable on this, but on other IT web sites IT professionals routinely re-install for a fresh system and they CALL the Microsoft # for reauthorization. At least on XP. Which is the way it should be. If my computer crashes, it is still the same computer and the same OS I paid hundreds of dollars for in some cases, so yes, you can install on the same computer. THere would be a mutiny off Windows if you could not. ANd they know this. They ran into this with Vista and had to back down. Computer professionals routinely re-install for a fresh system or when a computer has difficulties.
Don't correct my mistakes on grammar and caps, i didn't proof.
Toll-free call-in system
I have 3 doctors that I am going to be taking on as clients of my own. One is going to be using a recorder, the other 2 are still wanting to use a call-in line for their dictation. They will not be dictating a large amount just a couple times a week. Does anyone have any suggestions for a service that provides a toll-free call-in line for a decent price? I am thinking about mydocsonline for my doc that will be using a recorder.
Thanks in advance and Merry X-Mas to you all!
Small MTSOs using call-in system....sm
What is your usual mode of delivery? Email? FTP? Or something else? Any information would be great! TIA
Cheap and easy call in system? - sm
I have one account not through my MTSO that still uses microcassette tapes. It is 1 doctor (who's near retirement age, not quite yet but he's no spring chicken!) and dictates literally about 200 lines or less per day, often much less. But his office manager would like to get him to do digital files where I don't have to print and deliver. But I look at call in systems (if that's even the right thing?) and there several thousand dollars! I told the O.M. I'd help and see how doc's dictate to wav files and the whole FTP system works. I guess I don't even know if that's what he needs or if there's something relatively inexpensive to dictate to, that I can grab off the internet and send back electronically.
Any direction would help...I don't mind doing the research, I just don't even know what direction I'm going. Thanks so much!
How to bill client for call-in system....
Do you charge slightly more per line if the client is using your call-in system (versus other less expensive methods like digital recorder) or do you just bill them the amount of the phone bill?
Thanks for any suggestions!
Digital Recorder versus Call-in system
I have a friend from church who is a physical therapist and she still uses the tape recorders for dictation (about 10-15 therapists). I would like to try to obtain their transcription account and offer them a better way to dictate. I currently have 1 account of my own who uses an Olympus digital recorder and I also work for a company that uses a call-in system. Does anyone know anything about a call-in system, such as obtaining it for a business? Or do you think it would be cheaper in the long run to offer the digital recorders to each of the dictating therapists in return for their dictation? Any suggestions would be helpful.
Instead of a call-in system, why not use a handheld digital recorder?
The sound quality is much better, the recorders are very affordable and you can use FTP to transfer files both directions.
Will you have to pick up tapes, provide a call-in system
print and deliver. Take everything into consideration before submitting your rate to your client. Ask the doctor for a sample report so you can see the font size and line length if you are going to charge a gross line rate. If you charge per 65-character count, the font size and characters per line will not matter. I personally think 11 cents is low unless you are charging for blank lines.
Auto backup has to be fixed through the call-in system
Go under keypad menu, and then fix the auto backup space or through the Transcriptionist ID settings on the setup. Also, the dictation system should have a separate code/key for larger rewind to hit.
Hope that helps!
Is a C-phone like Bytescribe call-in system or Philips digital transcription
My 2 stations don't have the actual phone piece, but I can make calls to the place where I get work. I'm just curious because I want to take a test that requires C-phone, and I'm not sure if my stations will work or not. If anyone can give me some background or information on this, I would appreciate it. Thank you.
it's called CHERRY PICKING and whether you like it or not, it's PICKING and CHOOSIING
who is going to get a report. Carry on with your know-it-all attitude and do all the ugly reports routed to you. I guess that leaves the "cherry" reports for me. And that's more money for me girlfried wannabe doctor phoney poster.
I have a call in system and also use tapes. We send completed reports via encrypted email.
I use MPCount, which is a free line counting program that you can download and it works great.
VDI call-in system sounds much better than digital recorders and easier tracking with redundant hard
You can hear a pin drop on this system. The sound is that clear. The system has a redundant hard drive and auditing capabilities. It has the capability to do everything but transcribe it. The better the sound file, the faster you can transcribe. I purchased a call-in system that used digital recorders, and the sound was so bad that I ordered this one the same day. I wasted $1200 on that system. Get the analog that uses a VDI SuperStation or C-phone (the C-phone is more clear). Even though the technology is not as new as the digital recorders, in this case it is better. Good luck!
Meditech is an operating system and Fusion is voice for a dictation system
nm
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to
we received our "incentive packet." They don't even have the wherewithall to contact us personally. These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.
cherry picking
Your boss WANTS you spy on each other AND rat them out? so much for ethics and morals..I'm too busy doing my own work to worry what others are doing.
Cherry Picking
A cherry picker is someone who manipulates the dictation system to give her or himself the better, longer reports or the known good dictators. I am not sure how people do this with at-home and internet based transcription, but when I worked at a hospital people used to check what was coming up on the big Lanier machines and take a break if they saw something bad on the horizon. If you are in a position to assign yourself work, such as a system administrator, you could take the best dictators for yourself, but it is likely if you are new you are not in this position yet.
My advice: Stay on the good side of your coworkers and do the work that is lined up for you. 
cherry picking on DQS
The people working in the room than handles the work flow..the room that controls the dictation put the easier dictation on your track. They will do that when transcriptionists complain they cant do the **hard** doctors. They are able to put you on whatever track they want to..You have no control but the office does.
cherry picking
Which is worse, cherry pickers or greedy hogs who take all the work? That's the case where I am desperately trying to get away from. These people overhire as well as have a lot of job hogs.
cherry picking
not all the managers of the closed MQ offices are working from home, my office manager lost her job and so did everyone else that worked in that office, (when you think about it how many managers do you really need it everything is done via email) we were told by our office that the hospital could track who was skipping reports but nothing was ever done about it, everyone was told not to do it which stopped it for awhile but then it would start up again, we also had managers that would assign certain work types to certain transcriptionists or certain drs to certain transcriptionists, that's how it was in my old office
Cherry picking
I don't like cherry pickers for whatever reason, but I do know this. If you hang in with the worst dictators on your account, transcribe them each time they come up, guess what - you get the hang of them and learn them, no matter how difficult they are. That is what is ignorant about cherry picking to me, taking on the most difficult dictators just gives you an opportunity to learn and conquer no matter how slow going it is at the beginning. I think if die-hard cherry pickers looked at it as an opportunity to learn, it would stop - I don't like anything or anybody to "whip me", so I do jobs at my company that have been kicked around all over the US for two or three hours, but the cherry picking stops here.
Cherry Picking!
YES,so true and now the hardest dictators seem to easy and you meet the challenge! That is what keeps the job interesting as well. Yes, love the easy reports here and there to give me a break but the challenge is what keeps me going.
it's CHERRY PICKING and she could not get away with it at MQ
You get a report and call wawawa I have a cell phone dictation and I REFUSE to do it you would be laughed out of a job.
Not for us, but for the cherry-picking
management person who did 4600 lines in 1 day- that had to be done by picking out all the normal reports on the system and them getting her sweet little bonus. What a cheat!!!!!!!!!!!!!!!!!!!!!
Cherry picking....
I do know exactly what you are talking about. And to you other posters who ask, "how do you know"....believe me with some accounts it is very, very obvious unless you live in lallah land!! I've been going through this cherry picking routine now for about 5 months. Company hired one new girl who tried for several months but couldn't do the "bad" guys so she was terminated. Now we have a new "seasoned" MT who is skipping over the same dictators. The really SAD news is that QA doesn't want her to even try to do those docs because they can't understand them either. So they are left for me and one other person as we seem to be the only two who can do their work!!
I've let the "powers that be" know that this really should not be tolerated; they agree but will give her a little more time to "adjust". Wish I could "adjust" my bills!!!!! Anyway, smile....things will get better. 
Picking battles
There's no doubt it is difficult parenting today. I learned some hard lessons in this area. I lost a son many years ago and that was devastating. I was a very strict parent then and had a difficult time coming to terms with how important it was to "win the battles." When I lost that child, it all changed for me immediately. I was more focused on the love and connection with our other son, not so strict, more focused on being happy every day and trusting my son's judgement. I was open with him more than I ever was in my life with anybody and more honest with myself. I reviewed my own belief system and how my behavior should model what I expected of him. We got close in a wonderful, healthy way. As he got a little older into the late teens, I allowed him the dignity of making his own mistakes (minor). He wanted a tattoo. He was respectful enough to come to his parents and ask us what we thought. Of course, his father and I disagreed. He thought about it for a while and told us he decided to get a tattoo. We weren't happy, but at that point he was going to do it. SO, his father and I decided to research and take him to the cleanest, safest tattoo shop we could find and we took him there ourselves. He wanted a small dolphin tattoo in remembrance of his brother. Well, needless to stay he is now looking to have it removed! My husband and I learned not to judge on teen fads, teen dressing, or teen music. We kept a very open mind and did not criticize all things teens. Because we did not criticize and werwe not rigid, we were the luckiest parents. Our son was proud of us always as we were of him, and we were always the only parents that got invited to most of the teen parties and our home was filled with teens who felt comfortable in our home. I focused on integrity, strength of character, listening, and spirituality and that no matter if one falls, you're there to help pick them up. Today, I am proud to say I have a son who is a gem. He is a successful actor, strong in character and is not the least bit influenced by all of Hollywood's bad side. I too worried about the little things nbu
what is CHERRY PICKING ?
??
Have you thought about picking up a PT job? sm
I have just recently picked up a PT, IC job to help catch up on some bills and also to prepare for Christmas for the kids. I have a full-time job where they do take taxes and so I figure only working part-time as an IC will not hurt us too much at tax time and I can have that extra money to dump on some bills. Just a thought! Also, what about finding a company that offers group health insurance so that you don't have to pay such a high premium. My thoughts and prayers are with both you and your husband for a speedy recovery. I also think a community fund-raiser is a good idea to help with medical bills. We have those all the time in my community. Some people even place milk cartons at our convenience stores and gas stations with the medical situation that needs help; especially for small communities, people are willing to help because we all have difficult situations and want to help others. I hope everything works out well for you and your husband. Hang in there and keep your head up high and keep the faith.
Picking my jaw up off the floor
I thought Chris would win it all! :(
Work picking up? sm
I am curious to know if everyone's summer slump is over and the work is picking back up.
I am not cherry picking. sm
If I was cherry picking I would refuse to do the account. I have 2 other accounts. I am hoping that by doing this account it will come to be something that isn't so hard for me anymore. I learn everyday. But that account is very hard to make lines on. If I could choose I would like to work on an acute care that wasn't a learning hospital, but I know I am gaining great experience with this account. I don't mean to sound like I am a cherry picker but some say why stay where you don't like the account. When you are a newbie you don't have that luxury if you wanted it. I know some MTs who work for the same company I do with many years exp. who refuse to do acute care. I know that is their preference but I understand what you are saying. It does get annoying when some pick and choose. I have never told them I won't do it. I don't like it but if I wasn't going to do it I would find another company. I wouldn't stay at a company and refuse to do the work I was offered because then other MTs have to do it and it isn't fair to cherry pick and make others do what you don't want to do. And I have that where I work. I have people that work there and have many, many years exp. and refuse to do the hard acute care accounts. I used to get so fustrated. As a result that is more of the hard account I have to do because they don't want to but like you say that is part of the job so I will just have to deal with other cherry pickers.
cherry-picking is cherry-picking
I work both weekend days because that's the only time I get good work, so when the they ask for extra help and everyone says they'll only help if they get good work, then I'm stuck with the leftover crap nobody wants on my usual shift while everyone who's "helping out" is getting the good stuff. sorry, but cherry-picking is cherry-picking no matter when!
Cherry picking.......
I worked for several small MTSOs now and the voice files are sent over, so I get what is there regardless.
I did work for nationals over the years and understand your situation. But, if they called me to do OT or work on the weekend, I would flat out ask for some good dictators if they wanted me to help out, and they would pass those on to me, but during my shift, I got what I got, which were the horribly dictating ESLs, mumblers, etc. When I would ask about cherry pickers, they would tell me no, they didn't allow that, but of course it was going on. You could tell it was. I did work for one company that definitely would not allow that and we all got stuck with the good, bad, and the ugly, which is only fair.
picking up tapes
I also have another doctor who mails me the tapes and faxes me her doctor's notes. I do that, too.
cherry picking
bring it to your supevisor's attention. We got got a notice about doing that from our supervisors. It is not taken lightly.
Cherry picking, what would you do?
I guess I am just frustrated. In my company we can see what work is available, we have the ability to select our work, and we can see what everyone else is working on. I am relatively new. Recently I figured out that a couple of the MTs do nothing all morning but wait for the reports that have canned dictation. I guess they must just keep refreshing the screen and the instant one pops up, they are on it. Doing this they are probably able to rack up a very nice line count within two or three hours. Then they will do just enough actual work to make their 1200 for the day. I wouldn't mind if they would do some actual work while waiting for the canned stuff to appear, but that's not the case. I want to say something but I'm just not sure. What would you do?
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