good communication; trust on both sides; and --sm
Posted By: nn on 2007-03-01
In Reply to: What makes everyone happy? - Terry
not doing everything possible under the sun to cut the transcriptionists line counts at every turn. I get REALLY irritated with that. I need to make a living too.
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Good communication, help with problems, trust -
and when one employee does something wrong, address that employee, don't email everyone as if everyone was guilty. It gets so depressing when all you hear is complaints. By the same token, when someone does something right, when an account is happy with their work, let the Transcriptionist know. All we get is bad feedback, what mistakes we've made. Most of us are pretty isolated - would be nice to have positive reinforcement for a change.
COMMUNICATION+TRUST = LONG HAPPY MARRIAGE
Good lord. Why is it when someone does not want to do something with their spouse it is "assumed" another woman and/or man involved? If he just started working and is probably working hard, long shifts etc, maybe he just wants a day to himself to sleep, lounge do whatever. Call and talk to him and tell him how you feel. Maybe he is the cautious type (I know my husband is), but maybe he just didn't want to hurt your feelings by telling you he just wanted to sleep/lounge/have a day for himself.
I am sure he misses you and the kids, but I am sure he is also tired.
You also said in your post you trust him 110%. Then trust him. Let him know how you feel, but respect him and don't go see him. Yes, you are an adult and no you do not need his permission, but you are his other half, you need to respect him (and vice versa).
Good luck and don't pay attention to the negative posts.
Yes, I usually got pretty good communication. NM
nm
Good communication, appropriate feedback...
a decent cpl, and enough work to meet line requirements. In my case, I want to produce quality work for a fair wage, not be expected to type my fingers to the bone, and most importantly, I want to be treated like a real person, not some unknown, somewhere out there transcriptionist! My goal is top notch work, not piling up stacks of cash.
Look at both sides.
You will hear about declining wages, outsourcing, etc. But lower on this page, you see many making between 13 at the lowest, up to $25 per hour, and working at home, no transportion expenses with 3 dollar a gallon gas where I live, traffic, car wear and tear, lunches out, ordering in, office gossip, politics, dress codes, dry cleaners, and so forth.
I have done this job for 25 years now and it is the only job I have done. I absolutely love it. I still make a good living. Just be careful with the employer that you go with. Some pay better than others and are more honest.
As with everything, every story has two sides. sm
Of course, Teri is not able to tell hers. But others were. I think Teri's family was treated abdominably, as well. I do not think he is genuine and I do not think what he did, he did from love. Putting myself in Teri's family's place, I can't say that I think I would have reacted any differently. I'm not sure why Michael chose to resurface. Most of the furor had died down.
Frustrating on both sides
You are absolutely correct about the hyphens - if the linked words form an adjective followed by a noun, they are hyphenated. I know it's frustrating to have undereducated QA people, and as a QA person, it's equally frustrating to have people who absolutely never hyphenate, put a comma after every 2 words (or none at all), etc. I really really hate when MTs start a sentence with "patient comes in......" when the doctor clearly states "THE patient....".....that drives me insane! I had a report the other night where I had to add "the" 27 times! It's amazing how many people do not understand proper punctuation usage, adjectives, verbs, etc. I certainly wish I had more like you who know where they go!
Here is a thought because I try to see all sides. Maybe
its not you, you dont know this? Also, maybe the email is to cover their butts, as no one can say they were not warned of this issue. Just a thought. No picking on you at all. I too have wondered the same as you a time or 2 about broad emails on certain issues with my company.
I have been on both sides and recently sm
I had a team and their QA to oversee. The "recruiter" would hire anyone she knew who could type. This was a teaching hospital, very large, very difficult and a challenge to those of us with plenty of experience. I could not fire an MT and if I told the MT manager that this so and so could not do the job, I was told to TEACH HER to do it and in the mean time, fix her reports.
I did have some MTs who wanted to learn, had had a bit of experience, and were anxious to progress. I spent a lot of time on them because they took to suggestions and they worked hard. The ones who not MTs, hadn't studied and were clueless, I had the option of assigning them very little work, which is what I did and I did out of self-preservation. There are only 24 hrs in a day and I was working 20 of them!
I have two jobs right now and QA at one I know very well, having worked with her for years. She only sends back a corrected a report in its entirety. The blanks she filled in are changed to a red font. I can see it, I can learn and I keep every one of her reports in a special folder in my email. I am trying to learn 3 doctors who chased away several other MTs on this account. One has a speech impediment and talks very very fast, one has an accent and talks too fast in the face of it and the third is a speed dictator who doesn't think that words need to be pronounced to be understood. The rest of the physicians don't present a problem. It has been difficult because I have had these 3 doctors about twice each and not enough to tackle the learning curve YET. In any case, this QA is patient and she never ever offers personal comments of a derogatory nature.
The other company I work for, I think that QA is nonexistent, other than when they are throwing their weight around. I had one particular report, an I&D of a sebaceous cyst. The doctor followed with this "cheesy material" which is what I transcribed. They called me on the phone to tell me that the doctor "never would have said that" and I said I'd stake my reputation as an MT that he did! She said, well...you're still wrong. Ummm no, I am not. That is lack of experience, knowledge or even a decent ear. No wonder we are on the verge of losing the account, yet again.
Now, I worked for a company where the QA person treated everyone like they were about 2 yrs old. I had her call me names like $toopid, moronic, an imbecile and whenever she used a word of 3 syllables, told me to look it up since I was not bright enough to understand what she was talking about. The owner, when I complained, said that is just how she is, but that she is so good at what she does... I said look, she represents your company and what you stand for. If this is all you have to offer, I am leaving, and I did.
SOME QA gals seem to have a chip on their shoulders. I am of the opinion that those who can do this job, do it and those who are knowledgeable, but can't do the job, do QA. I know several QA people who have CTS and can't type anymore, so they QA and I think that is a bit different.
It is widely understood that the very best MTs are not QA people, they are still MTs. I could not, would not take a 50% or better pay cut to be a QA person. I am far too fast and too capable for that. Neither company I work for presently would ever put me on QA because I am extremely valuable as an MT. Transcribing is my stock and trade and I can't see giving that up for anyone.
Remember as well, there are reasons that we work at home, and I am talking psychological reasons. I can't stand office politics and I don't like people. I am told I don't play well with others, and this is a correct assessment. Others have their issues too, and some of these issues creep up with QAs who seem to need some therapy and help dealing with people. This seems to attract people with a decided need to be the biggest fish in the smallest pond and throw their fins about to get attention.
I suspect we will see stories like these more and more on both sides soon
http://news.yahoo.com/s/ap/20071228/ap_on_re_as/japan_ambulance_death
So nice to hear both sides of
THANK YOU FOR ALL OF YOUR OPINIONS! BOTH SIDES MATTER TO NEWBIES!
Christy
you talk out of both sides of your mouth--sm
on one hand you say compassion is another term for "enabling," and lending a helping hand to someone emotionally is only making them a victim. Now you say you have compassion and sympathy for others. yeah right.
not taking sides here but some people are
forced to take early retirement in order to keep their pensions, 401K, etc because BIG BUSINESSES are cutting older/more experienced/or employees with lots of time with the company in order to hire younger/less experienced (I.e. CHEAPER) employees which saves lots of $$$ for the company.
I just hope you never have to be in a situation where you are forced to retire but cannot afford it.
I am sitting here splitting my sides after reading your
comedy post. I absolutely love those dirty jokes and can hardly wait until my better half gets home to read to him. He will love also. Thanks for a perfect end to this otherwise dull day.
MQ communication
You had fast communication? I could never get an answer from anybody anywhere, although the I-mail system did work better before!
No communication here either!
I think this was a good company until the consultants took over. It just seems to go downhill every time I think I want to give them another chance. I have emailed several things lately and no response from them. I emailed a question after the last conference call and it was not answered in the generic one they sent or sent to me personally. I have sent two more and no answer. I ask for examples no answer. I still am waiting for examples from about 4 months or more ago. They used to be so good about it. I also agree work is low. I went part time so it does not affect me as much, but I am looking to go back full time and do not know if that is possible with them nor if I want to!! Very frustrating!!!!!!!
Communication
I am frazzled. How can a company go from sending nasty e-mail to the employees to no communiation whatsoever. I feel like this ship is sinking and I want to jump off. Don't even ask who it is and no it is not OSi for a change, the other one.
Add Communication
.
You're still missing the point. She needs to hear ALL sides.
Like I said somewhere way down below somewhere, many of us have done it successfully, but TIMES HAVE CHANGED. She needs to hear ALL sides, and she needs to know what she will be up against if she decides to pursue MT training.
I fully support stay-at-home moms. I was one myself. Still at home most of the time with pre-teens and a college student. I'm thankful every day that I did not have to put them in daycare. I applaude those who make that decision and make it work. My kids are well adjusted, secure, and all-around good kids. I will never regret my decision to go to school to be an MT so I could "work from home."
BUT IT DOESN'T WORK WELL FOR EVERYONE. The OP needs to hear the good along with the not-so-good.
As far as MT being an "at-home career," I've been an at-home MT, in-office MT, at-home editor, in-office editor, QA manager, QA consultant, and a college MT instructor. There are many avenues in this career; not all of them are at home, and there are advantages and disadvantages to all situations. I've seen it from a lot of different perspectives. My personal experience with MT has been great. But I've seen (and have personally known) many whose experiences weren't so grand. I've also had students who were talented, motivated and truly gifted for the profession of MT who spent thousands upon thousands of dollars, not to mention the hours of work, to earn a certificate with the hopes of working from home immediately after graduation so they could stay at home with their young kids who were suddenly faced with the harsh reality that the jobs were going to India, and most, if not all, MTSOs require 2 years of experience and won't even consider a new grad. As I stated previously, there ARE exceptions to this, but there are FEW exceptions. That's a fact that needs no debate. Granted, motivation, hard work and perseverance do pay off, and the motivation to stay at home with one's baby is the strongest motivation I can think of.
But still--again--stick to the original question and lighten up on those who don't see the world as you see it. There are many, many perspectives and she will benefit from hearing all of them.
GIVE YOUR ROOMS A LIFE OF THEIR OWN--TO REFLECT ALL SIDES OF YOU
Just as a side note, I "created" moods out of my rooms. Guests call my living room "the happy room" because it is colorful and cheerul (right down to the orange border). My dining room they call "the serious room". I gave it an exotic theme.
When redorating, think of a theme, and they apply all color and shapes and sizes according to that theme. My them for the living is "60's", I even bought some black light posters. I made my own pillow covers, seat covers and curtains, sewing them by hand. I used ribbon for the curtain looks and this same ribbon (yellow and orange) I used to hang all of my pictures.
This room has absolutely no color match to the next room which is the dining room. So the other person said you should tie in your rooms, that was out with the 80's. CREATE moods in your rooms. Give your room a life and style and character of its own. Your home can be as diverse as you are. Why not show all sides of you throughout your home. It is fun and it is a place you can LIVE in!!!
Puhleeze! MTSO's lie out both sides of their mouths when trying to hire an MT! SM
I should feel bad because I found out that they had been blowing smoke up my, err... blowing smoke after I received the equipment?
There are many, MANY factors contributing to falling line rates these days. Let's see, there is the outsourcing overseas to India and Pakistan paying those poor people 2 cpl to type our work! Then there are the uneducated, careless American MTs who produce poor quality work and don't have a clue or even care! Then there are the fly-by-night MT schools who promise $50,000 a year or better working from home when you finish their program, effectively turning medical transcription into a get rick quick scheme and producing some of the most under qualified MTs out there which brings us back full circle to the uneducated, careless American MT. It's a viscious circle.
So get off your high horse and get back to work. I don't feel guilty about screwing an MTSO that is already sticking it to someone else even as we speak!
Etransplus and communication
I started with them about 2 weeks ago. When I started I got a 60 second tour on how to use the system. I received 3 samples of work and no account information. I had to BEG to get the account specifics and that took about another week. Nobody answers emails, including the lead on the account. The account I was given is great and the system easy to use, but what's with the lack of communication? I have another interview today that was to be for a part-time job but I may take another one full time just because of the communication.
Poor communication
I think it is very interesting and would make wonder why she was fired. Sounds to me like someone with poor management skills, who was communicating bad information as they were not happy in their job.
I have been typing operative reports on the DQS for over a year now. My office has never treated me like I am a "dime a dozen".
try studying COMMUNICATION
lol
Lack of communication?
I recently was hired for a national MTSO and was wondering if this was typical for most companies who hire you as an employee. They train you, tell you who your supervisor is, turn you loose on your account, and after that you are hard pressed to get in contact with your supervisor, or anyone for that matter, for questions. I had questions about:
1) how to fill out my timesheet, a) when to submit it, b) how the pay period runs - all I got was a sample copy and told to submit it on such-and-such day.
2) questions on formatting that were not in the AI sheet - no response either by E-mail, IM and lack of contact phone number other than the 1-800 office number.
3) Two days into the job - ran out of work on both primary and back-up account. Response - "sorry, we're just slow." and not by my supervisor, by another company associate as my supervisor was nowhere to be found. Never heard from the supervisor again. Haven't bothered to log back in to work.
Just wondering if anyone else has experienced this and is it typical. Do not want to mention the MTSO, but it is a well-known national.
frustrated.
Sorry, don't know what you mean. I don't have a communication board?
Here is an example of the communication/language barrier
My ex-husband had the flu, high fever and it was not getting better. He was quite ill. He went to his physician, a foreign physician with heavy accent. My ex tried to explain how sick he was. The doctor rx'ed antibiotic and sent him home. That night, my ex had a high fever and went into a seizure. Paramedics were called. He was still seizuring by the time they reached his home. He came into the hospital with bilateral acute renal failure due to the infection and high temp.
When I spoke to him, he said it was clear the physician did not appreciate how ill he was and the language barrier was limiting their ability to talk to one another. My ex was so ill, he didn't feel like being assertive. He should have been hospitalized. But, that is too late now. His kidneys never regained function and now he sits with millions of others waiting for a donor at UCLA.
Heartbreaking, isn't it?
It was so nice to have fast communication. I miss it. NM
NM
Communication is great. Last I heard in a newsletter
was Liz was back in the office part time,Jason was general manager, and altho Liz was prior owner, there was nothing about her being a general manager.
Ok, last time it was posted was in March, but when were the last 3 picked?
Are you all ever going to do anything about cherrypicking?
has nothing to do with the race, but rather the communication gap when dealing with my own medical n
I pay a premium for through my health insurance coverage. I want clear communication with my physician. Please do not throw the racial aspect in, as it has absolutely no bearing on the point at hand. In fact, my gynecologist is Asian, but she has taken the time to learn our language because she chose to practice medicine here.
Open, easily approachable, and true communication is key.
.
Problems as in communication?? If so, I'm soooo there. Sick of unanswered emails. No one cares
So what do we do, not trust?
I too went cross country twice at 17 and 19. Met lots of good people. It is just an unfortunate thing that happened and you cannot blame the girl. So what do we do, not trust men anymore? This boy and his two friends know what happened. My prayers and thoughts are with Natalees family.
Hi Trust Me...
If you send me your e-mail address we can talk off-line. We have been with MDI about the same time. Do you do radiology or acute care? I do acute care and this winter we had a lot of weekend bonuses on my account which was short staffed. If you post a question like below on this site, you will not get the answers you need. I am sure I can help you if you send me your e-mail.
Trust me, there is nothing
that anybody can post on this board or any board that would make me feel any less self worth. If anything, reading some of this idiotic remarks gives me a feeling of increases self worth. Furthermore, the name that carries over with each post can be changed at any time.
DO NOT TRUST JLG
Don't trust JLG, they are very dishonest and present themselves as above board. But they are not. Beware!!
You don't want to know....trust me
YUCK! JMO
Trust me when I say
That there are some MTs out there who DO NOT care. They do not take pride in their work, do not do the research and no matter how many times you tell them specific websites to use and other tools to use, they WILL NOT use them.
Most MTs are not this way and I think most QA realize this, but you have to understand that there are a handful of them (I deal with about 5 out of my 60-70 MTs) that are just ridiculous.
Yes, I can put in perspective and realize that it is part of the job but it does get frustrating sometimes!
MTs complain day in and day out about their horrible dictators and I think that you have to give QA the outlet to sometimes complain about the careless/non-caring MTs that they have to deal with as well.
There, I'm done. :-)
You act like that's the only job out there. It's not, trust me.
nm
It will get much better, trust me on this. sm
It's much easier to relearn a skill than to learn a new one. You're just out of practice with your typing speed, that's all. And from what I hear, VR involves a different (very) use of an MT's skills than straight typing. As for the ESLs, some are better than others, and some good ole boy Americans are worse than any ESL I ever ran across back in the days when I was working.
Give yourself a little time to adjust to all this. If you find after a certain period of time--say, a couple of months?--that you still loathe the work, why, you can start looking for another job. :) Or check and see if you can start doing VR at least part time with your present company. Best of luck!
No one would trust that everyone
else would stop working too, so no one will do it. It was one thing when factory workers in a specific plant would decide something of that nature, but we are all over the place and have no contact other than this. How do you think that would ever work!?
Trust your instincts. You know best
what your needs, abilities and interests are. If you need or want to explore another career path, why not?
I would suggest some vocational testing either online or in person. Check around your city for vocational services. Whatever you do, don't let yourself feel trapped. Good luck.
Trust your instincts. If you don't think
they have their act together and can't find any other info, keep looking. Good luck.
Yes...trust her. It's beautiful! NM
NM
You can't always trust websites. I have
googled something and have 3 or 4 spellings come up, therefore having to do more research. Books are your best get.
How well do you trust management
I would be concerned that they are getting their ducks in a row to outsource.
I hope your trust proves to be well placed.
And I'm glad to know you have looked into their background so that you can feel more comfortable with your decision to be charitable. Keeping you in my prayers. I wish you were my neighbor. For one thing, I like Shelties. For another, you seem like a person I would be proud to call a friend (and you'd set a very good example for my family--me included!).
Trust me, I thought about it, but yappy seems mean.
I don't want to get bitten. And who knows what the "door lockers" would do if I actually stepped foot in their yard.
I'm giving it another week and then I'm calling the animal control officer that works for our local Humane Society so that he can come over and talk to them. No names involved that way and I've had neighbors all around tell me they can't stand it either.
Poor little pup. I can't imagine tying my dog out like that. Like I said in my earlier post, I wouldn't even get a dog until the backyard was fenced in. He also has a "doggy door" and has been very well trained. Even if he does get out of the fence if someone leaves the gate open, he sits and whines (not barks) at the door as if to say, "Helloooo, I'm not supposed to be out here."
AND, despite the fenced in backyard, we take our dog for walks too. The yard is only so big and he needs regular exercise.
Some people just shouldn't be allowed to have a dog.
I don't trust myself. I set the clock or I know I'd wake up 4 hrs later.
x
Also, wondering if people trust him...sm
The mayor said he said, "get out," but alot of people did not. Don't know too much about this mayor, but maybe his people don't trust him. But then again, maybe the people in that area just hear the words "evacuate" alot, and nothing really happens, so they ignore the warning.
I can understand how alot of people did not leave. I'm talking about those who did not have cash, access to a car, or those who have no relatives elsewhere. I've got a family now, but in my single days, faced with those restrictions, I probably wouldn't have known what else to do but stay.
The people I'm wondering about are the ones who rode that horrendous storm out, have flooded houses even long after the hurricane passed, but still want to stay in their house, and not be rescued. I don't think they really know the conditions or understand the problems to come.
Just me, but did anyone else cringe every time the major said the G-D word? I can stand most curse words, but G-D is my most hated word. I understand that this mayor wanted to get his thoughts emphasized, but I don't think there's ever a reason to say G-D, and on public TV no less!
Trust me, I wouldn't transfer -
I just wanted to know where this LA la land was. I wasn't trying to be nasty. I am very frustrated with all this BS going on. The the majority are unhappy and a handful of happy people - doesn't make sense. If they would operate every office the same, it would certainly cut down on the unhappy versus happy MTs. I'm glad your happy and got an awesome account - I felt that way about them for many, many years. I am not miserable with them, I just think that we should be treated as people and every office equal.
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