biggest complaint
Posted By: gotcoffee on 2007-03-22
In Reply to:
would anyone else say that the biggest complaint as a Transcriptionist would be leg cramps and back pain? and what suggestions would you give to help?
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This is my exact complaint
The looking up of addresses is ridiculous. I don't care HOW fast you type or HOW many macros and shortcuts you have, nothing will prepare you for that! The platform is user friendly where I work also. Most of the time with this company, I'm making less than $10 an hour because of this... and this job is my overtime job!
It's a small MTS and I really don't want to work for a national (from all that I hear on this board), so what does one do? How does one find the smaller companies to work for?
You are correct. If you have a complaint about something sm
they will tell you to go find another job. Communication with them is the pits.
Ridiculous complaint?
Busy, you should really try to be a little kinder.....or read her complaint a little more closely. I think her complaint was not about CONSTRUCTIVE feedback. If she gets hard copies she can't read, what good are they? Just how ridiculous this QA thing can get; one of the editors in a company I worked for corrected my "40-year-old black female" to 40-year-old Black female." No problem, if that's what they want, that's what they get. I corrected my Expander to "Black." Editor #2 comes along and corrects me saying "black or white" is never capitalized. I fired back a very disgruntled e-mail and said editor #1 had corrected me and that I KNEW black was never capitalized but if they wanted it capitalized, fine with me but somebody needed to get their sh*t together and figure out what they wanted from me. At least with that company, editor #2 had some sense, she sent back a very nice e-mail saying that to appease editor #1 to go ahead and capitalize it until I was off QA and then do it whichever way I wanted and in the meantime she would not count me off for it. At least editor #2 had some sense but ridiculous? YES, indeed.
Busy, if you're working for both MQ and Spheris, I assume your experience is about the same as mine. I worked for MQ and for Spheris when they were Edix. Once I was off full edit (in a very short time), I never heard anything from either company QA again so I assume they were happy and I went right ahead doing my best.
Then it's already gone, why post a complaint?
I'm perplexed by this.
I ain't never heard this complaint before.
Complaint? What about a lawyer?
But why do you need a sample of a complaint? Write a letter explaining the details and mail it to the administrators of the hospital and copy it to the same people at the headquarter address (CEO). Ask for a response and mail it certified with a receipt requested.
Legitimate complaint
I think you are cheating yourself by not keeping a tally of the lost lines .. open a word document on your second screen and copy and paste these lines each time .. takes a few seconds and you need to be paid for what you are being asked to do .. otherwise, request a reprieve from this guy. Venting is one thing and it helps a little but cold hard cash actually speaks back to you!
Definitely not...how do you know if it's a valid complaint?...(SM)
This happens very often with abuse claims. A case is started, the claim is false, someone's reputation is wrecked, and it costs them a fortune in legal fees to restore it. If you are worried she is not getting help or advice, the only discrete way to find out is fake a spontaneous meeting and get into conversation with him/her and go from there. You could never let it be known that you read her/his records...records that she thinks are confidential. (Boy, are a lot of people in for a shock.)
My only complaint with mine is that...
my 2-year-old located the playboy channel (that I did not even know existed) in my car. Not such a big deal now, but I wish there were a way to disable it because someday, he won't be two anymore. Also, it taught him to scream the F word over and over and over again.
How to file a complaint for services....please sm
I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help.
She worked all those years with no complaint.
x
You want us to have "O" work? They would track that complaint in a heartbeat.
communication and reality.
Talk about your drugs or your dinners. Pass over MQ. We won't mind a bit. Our lives are rough enough already without biting comments.
We are trying to dig out of the quagmire MQ/Philips has put us into. Like I've said, MTing is no longer a profession or can be considered a "real job". At best it is pickup work or sideline extra non-necessary money because one certainly can't depend on the money.
Work is not saved for certain MT's. I hear same complaint
z
Glad you filed a complaint and that you're okay.
Chief complaint: Breathing. (just had to share that with you all--nm)
xx
File a complaint with the attorney general
xx
Easy enough to use but keystroke lag was my main complaint. (nm)
dd
I called HR and I did not know you had to follow up with a written complaint. Is there an email
address for written complaints at MQ. The HR person sounded all disgusted and I am sure she has been getting tons of calls.
how to file a health insurance complaint - any hints?
Background - I had to have radiation treatment for colon cancer and for the most part charged everything on my VISA. I have all the VISA receipts. Two office visits I wrote separate copay checks, which have cleared my bank. The billing company for the oncologist says I still owe $20 copayment which I absolutely positively refuse to pay. I have faxed to them a copy of all the VISA receipts and have spoken to the billing office and they have receipt of the two checks so they have receipts of all my visits/copays. My insurance company says I only owe a single copay per visit so if the billing company says they have received the copayments then I have fulfilled my contract. So who do I complain to? It's bad enough to have to go through radiation, but now I'm getting burned again (LOL - punny punny, gotta laugh) because of their inadequate billing system. Grrrrr. I am so incredibly mad I feel like, go ahead, turn me over to a collection agency and MAKE MY DAY!!!!! Anyone else go through this rigamarole/nightmare and who did you complain to? I want people's bottoms to get waxed on this - I have spent literally hours on the phone trying to clear it up, not to mention the cost of mailing/faxing/etc. Thanks in advance.
Filed complaint with Better Business Bureau against MTSO
for nonpayment after 90 days. Requested payment multiple times to no avail. Nothing but empty promises. Has anyone ever been successful getting paid after going through the BBB?
The biggest thing I like is---
They are FLEXIBLE. They don't call you up if you are in the bathroom to see why you aren't working. As long as you do your work, they don't bother you or restrict you to a strict schedule. That was a big turn-off for me when I talked with Spheris.
My biggest issue too. (sm)
Not only that, but I finish the part I wanted bolded, return, return, and use a shortcut for the next heading, and it changes that one to bolded. Grrrrr!
Does anyone know what the 3 biggest MT companies are? nm
nm
Biggest Com;pany
Spheris may be #1 because they have a huge Indian work force now.
Biggest pitfall of being an IC
is no guarantee you will get paid. See post below about MTSO not paying.
One of my biggest pet peeves, since most of
Go ahead and file a formal complaint. Then it is on record this dog is a hazard and if it happens
:+
The biggest pro for me is the TOTAL flexibility...
As long as I get the work done, I can do it when I want to without being chained to my computer.
Plus, I don't know why you think ICs net 50% less than if they work on an employee basis. I've worked as both an IC and employee and, although I don't have benefits, I make much more as an IC.
Thanks. That is encouraging. My biggest concern is
visiting family at holidays and other times. Do you bring some of your own food or just pick and choose from what is offered? Or do you go "off the lifestyle" and then make up for the damage later?
I never understood why NASCAR is the biggest
to watch cars go round and round and round and round for hours, days, weeks, months, years.......I get the gambling side of NASCAR but I don't get that it truly is (and IT TRULY IS!!!) the biggest spectator sport out there.
About $65 a month, but the biggest expense is
You have to purchase the equipment and pay for installation. The dish weighs about 75 lbs so if you don't want that weight on your roof, you can have it put on a pole in your yard and that's extra. Plus they charge to bury the line from the pole to your house ($3.25 a foot - I buried it myself). All total for me, including first month's service over $700. But, hey, when that's your only option, what do you do? There may be a company or something where you live that 'rents' the equipment for a small extra monthly fee - that's how we do our satellite TV so we don't pay for repairs. Satellite internet is not as fast as DSL or cable, but is still much faster than dialup. Plus, if you're an IC, it's all a tax writeoff. Hughes Net customer service stinks big-time and if you don't like them taking the monthly charge directly out of your checking account, they charge an extra $5 a month to mail you a bill. They know you have no other high-speed options and they have you over a barrel - so they stick it to you every way they can.
But these are hospital reports from one of the biggest
ones here in Atlanta. At 1 time it was no name and change to the patient and now, all 4s, when the dictator dictates their name, you put the name. I know darn good and well they supposedly go along with the HIPPA or whatever the initials are because when it first came out they were given out and we had to read. These are definitely not clinic notes.
That's one of my biggest fears -- my heart goes out to you. sm
I volunteer for a local food back through United Methodist Open Door. They do not provide money for rent or anything, but they will give you some food and a referral to other agencies that provide assistance. They do ask for proof of income, but if you are experiencing a short-term situation, they will help you. They never turn anyone away hungry. I am sure there are such things in your area as well.
I hope you find some help. I am sure it is very scary right now. I will keep yo in my prayers. Good luck to you. Hope you heal quickly.
Your biggest problem will be with OP Notes.
I would buy the newest editions of Stedman's Surgical Word Book, Stedman's Medical Equipment Word Book, and Tessier's Surgical Word Book. Those three books will be your best friends in hospital transcription.
I would also invest in Stedman's Lab and Pathology Word Book too because you'll run across a lot of lab tests you've never heard of and would probably never hear about in the clinic setting.
How does one distinguish biggest issue
I've been at this a couple of years now and still too slow. Aside from my own issuse of looking things up, getting my Expanders accumulated, etc., I am wondering how to sort out some of the technical issues.
I hear a lot of talk about platforms, but I think the one I am using is ok (what excactly should I be looking for to determine that?). Also, I noticed the computer seems fairly slow in general. I use the Internet for searches, but it seems it takes longer than it should if I put a word into the dictionary search or acronym search, and so on. (I have some books but just as slow with them and need different glasses right now so have trouble reading them.)
I am certain we need more RAM, but it also seems our connection has slowed down as well. Connecting to the server takes longer than it used to and the e-mail opens up more slowly.
On top of all that, the data screen slows me down. There is always something that causes trouble, like, if they don't say a certain thing, then delete something else and check a box ... Or, they will enter a doc's name, but it needs to go in a different field, so we have to move it.
Any thoughts on these things and tips on how to work around it the best I can? Thanks a bunch!!
Will filing a complaint with the Better Business Bureau and District Attorney do me any good if a sm
I live in a different state than her. Also the amount is less than $100. Thanks.
My biggest problem is the babysitting requests...
This is my biggest problem.. Every mother within a 20-mile radius thinks I am their emergency backup babysitter. I lost a friend over this. She asked me to babysit, I said no, she showed up at my door anyway and begged me to take her kid, and I refused. She hasn't spoken to me since. Several other mothers have expected the same thing, some that I don't even really know, and I have had to be very firm and stand my ground.
The biggest mistake parents are making...
is the use of Pull-Ups. Ever since they came out with absorbent (and now humungous sized) disposable diapers and Pull-Ups, kids are training later and later. What discomfort do they have to endure wearing these wonderful dry feeling comfortable garments? No more Pull-Ups and no more diapers. Tell him that the law is that they won't sell diapers to people who don't have children under the age of 3. That takes care of the visual of diapers in the store.
Just go cold turkey. Put him in underwear (and not thick absorbent training pants either) and get ready to do a lot of laundry for a while. Take him out for some really cute underwear with the character of his choice on them, and just be positive. If he has an accident just say "uh oh, you forgot to go to the bathroom" and just hand him clean dry clothing to change into. He'll get REAL TIRED of all the changing after about 2 days. There is no way on earth that a child of 3-1/2 has no physical control over their toileting, unless there's something wrong with them physically. So it's just a matter of him taking the initiative. Good luck.
EMR - Just found out today that one of my biggest accounts has gone to EMR. SM
They have started using an EMR system this week and are phasing out of my service. This is a big chunk of my work. Guess this is a sign of what is coming. Wonder if it is just a matter of time before the rest of the accounts follow suit!!!
Too bad!!
Dictating on a speakerphone: One of my biggest pet peeves!!
It simply should not be allowed. It is hard enough to understand a lot of these people, and then they sound like they're speaking from the bottom of a pit with the annoying mechanical, buzzing sound quality as they "push to talk". Not to mention all the extraneous noises on top of that -- drives me nuts!!
one of my biggest fears...will pray for you sister!
;)
WOOOW. You are the biggest idiot i have ever heard...GET A LIFE!
x
Trusting the other side was his biggest mistake. He should have kept himself secure.
x
Great post. The biggest gripe I have heard from available
Wrapping yourself in money will not keep you warm in old age. Just because a middle-aged man is bald or has a bit of a paunch, it is up to a woman to "light that fire". Go to it ladies.
One of the BIGGEST bands of the ྖs! Nothing lately, but HUGE back then. nm
x
My biggest fear of doing my own file or someone else I knew doing it would be to hear
the dreaded words "obese female" and "looks older than stated age!" UGH!!!!
My biggest irritant is the MT that leaves 20+ blanks in a report... SM
with the majority of the blanks being unnecessary and due to just plain laziness. They don't want to pick up a reference book or they don't own any reference books and they are too lazy to Google it.
It's almost as if I've transcribed the entire report myself!
exercise is really important; they stress that on The Biggest Loser.
nm
Biggest Loser - MTSO Edition - next season? (nm)
.
That's because NE has the 2 biggest complainers on this board daily! MQNE and MQMT!
nm
The biggest overrated Idol contestant right now is Kellie Pickler.
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