based on posts below regarding supervisors not e-mailing, etc
Posted By: just curious on 2005-08-04
In Reply to:
does anyone know what a work at-home supervisor's job duties area and what salary they are paid. looking for a supervisory job so i can quit the grind of transcribing but need to know more about duties and pay.
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Lots of supervisors responded to posts below.
Why not? They would learn a lot.
Based on the posts below, there must not be anything good on TV tonight. -nm
:P
Sorry, based on above posts of others, figured the average age was kindergarten! Am I too old??
I'm not an offshore supporter - Why aren't you big and brave enough to post YOUR real name on here and then we can all take pot shots at YOU by name. Or are we scared to do that??? Wah, wah...
regarding MQ wanting e-mail from supervisors, etc. Why? Who cares what supervisors want?
It's like little kids wanting recognition from their parents. These supervisors for the most part are anonymous. Who really cares about e-mails from them unless they are offering more money or a bonus? There is nothing else I care to hear from them. I do my work with or without them. I figure everytime I get a supervisor e-mail, I am paying for it with my time and I am also paying that supervisor to state the obvious, either the account is behind or caught up. Really, I am paying the supervisor's salary.
Line-based vs. hour-based requirement
Hospitals do have an hourly requirement, and generally incentive after a certain line level. MQ only has a line based requirement, which is 12,000 per pay period. The hourly requirement is strange, unless they now plan to convert to an hourly pay plan?
Keep mailing
I have always just done mass mailings, 100 or so and always received anywhere from one to three responses and some of those accounts are with me 18 years later. Now it is more word of mouth. I am also listed in the phone book and receive some from that -- mainly a one timer transcription but those are good cash jobs. Again, it is hitting the offices once every three months or so and they recognize your name. If they do seem interested or if there is a particular office I want, I do follow up with some cookies or treats for the office. Good way to get past the front office. I have already been told it is dorkey to do this. But I do it. I have someone from our church that makes homemade cookies and the large ones, so for a special price she will do a dozen or so and when she wraps them, on the second wrapping is my business card so as they receive the cookie, the first thing that she see is my card. Costs a little but has worked for me. Have used pens, calendars but the cookies do seem to work the best. If there were enough of us doing private accounts we might be able to bring back some of those from overseas as I tell the doctor -- I do not have overhead, big expenses so I can pass those savings onto you with excellent personal service. I do some extras -- cut apart chart notes, envelopes, etc. Again, I make a good living, my accounts pay on time and yes I provide them with a personal service on a first name basis and we all work together. They know after this many years that if I raise my rates it is because it is necessary and never give me a bad time. Never question my line counts, delivery time or what. So keep at it, find your niche and go for it. The downside is -- sometimes you get a bad account just like the nationals, you really have to think and plan for time off and there are days you want to run away but all in all, I would not change having my own accounts for anything in the world.
Mass mailing
I usually do a mass mailing out to those clinics/solo docs/specialists with one to two in an office - usually 100 to 150 flyers, brochures. Then if anyone calls or if there are offices I am interested in picking up or know do have companies do their dictation, I stop by with a dozen cookies --homemade and leave with a brochure. Gotta get past the receptionist and sometimes that is the way to do it. I try to go at times I know the offices are not the busiest, right before afternoon hours, right before lunch, etc. I have gotten inquiries from perhaps 5 to 7% of my mailings, which they tell me is quite high and have picked up my last two accounts from mailings/call backs, etc. They have all stayed with me. I have not done a mailing in close to five to six years because I have had my accounts for so long. But that is what I did. I am thinking of getting my nephews and on a Saturday morning putting flyers underneath office doors in several medical buildings we have that are next to the hospitals here in Portland. Also send out to orthodontists, psychologists, counselors, podiatrists, chiropractors, etc. If you can do digital, then send flyers out to outlying smaller cities where no one delivers or picks up. There are accounts out there just gotta dig for them sometimes. But be willing to do it all, pick-up, deliver, printing, envelopes, copies, to get your foot in the door and then word of mouth works very well. Good luck.
Patti
Try e-mailing the SPF file to yourself. sm
if you still have your old computer...this advice might not help if your old computer is gone.
Good luck!
Chickadee
Would you mind e-mailing me with the name
of the TASP? I have been looking for information on TASPs and have contacted a few and of course they all say they are reliable, bla bla bla. The two that I actually was able to get hold of by phone took almost a week to get back to me, so I'm not impressed already. Thank you very much.
I wouldnt pay them for the work that they held up. Get all the proof you can of when the clinic sent the work, when it needed to be returned, etc. If you lose the account over something like this, that means the TASP gets less money too. Doesn't make sense to me.
Turn it around on them. Ask them for a mailing label
wait for their reply. If they tell you they're going to hold your check, tell them again that if you'll be more than happy to return the equipment if they send a mailing label or arrange for pickup. In that letter / email, mention also that after 30 days you will be charging them for storage and after 60 days you will be forced to sell the equipment to recoup your losses for your last paycheck and will send them the remainder of the sale profits. Keep sending them letters every week or so to show good faith in trying to contact them and work out a solution to the problem.
It doesn't mean that's what you have to do, but tell them it's one of your options and see how they respond. If they threaten you with court, tell them that you have copies of all correspondence regarding return of the equipment, but they have been unreasonable. If they really want their equipment bad enough, they'll pay to get it back. This expense should not fall on the shoulders of the MT.
How are you delivering the work? Are you e-mailing it
or actually delivering it to his office. This would make a big difference since you are paying for gas to drive there, paper and ink to print out the reports, etc. Perhaps you could charge by the page. Personally, I would charge the same for everything since he will have more old patients than new ones, and you said the template is shorter for rechecks. Also, a lot of times they make changes to the template and you still have to edit.
I got the email in a mass mailing that was done in error
Then one of the owners of the company tried to weasel out of it in a subsequent email.
It happened. I was there, and so were you. Shame on you for trying to mislead people once again!
The last call I received after a huge mailing (sm)
And I mean huge, over 200 brochures with over 25 years of experience and a digital system -- they were willing to pay about 9 cents a line for surgery notes. Since I live in California, 16 cents would be more like it. I guess I'm not that flexible.
They must have answered that India ad.
Charging for printing/mailing reports
I just spoke to a doc interested in my services and one of the questions he asked was how much I would charge for printing and mailing the reports to him. The cost of paper and shipping is pretty easy to calculate, but the cost of ink as well as my time is a little more difficult. Is there some easy way to calculate this for an estimate or would some of you mind sharing your rates? I appreciate any help or advice on the matter. Thanks!
Safe way of mailing printed reports?
I am currently transcribing and printing reports for a doctor, and pay a courier to go back and forth picking up tapes & dropping off printed reports. Have found a way for the doc to easily send me his transcription digitally, but they still want their reports printed and sent to them. The courier is kind of expensive to just deliver reports. Wasn't sure if Priority Mail with Signature Confirmation would be a HIPAA compliant way of sending reports? Or possibly a Fedex option? Does anyone know of a relatively inexpensive way of getting reports delivered (about 40 miles away) that would be safe and HIPAA compliant? Faxing is not an option, as most are printed letters and the fax quality is just not great. Would appreciate any thoughts/ideas at all. Thanks!
Look for like inside directly from Microsoft about how to print mailing labels
and mailing lists.
http://office.microsoft.com/en-us/word/HA011269731033.aspx
Anyone know how I can take addresses from a Word document and transfer them to mailing labels?
I have several hundred typed out, but cannot for the life of me figure out how to turn it into a mailing list. I have downloaded Avrey Wizard, but when I try to do it, it asks me about field delimiters and no matter what I pick it doesn't work. Maybe there is a simpler way??
Thanks!
Just do a search and read the posts. There are plenty of posts about OSI on this board. nm.
nm.
New supervisors at MQ
I had an email from my new supervisor asking me to call her at my convenience. I did, we talked 20 minutes or so. I was surprised. This has happened in a long time, but I personally haven't had changes in supervisors for a while now.
new supervisors at MQ
Thank you! That's EXACTLY what I meant! A group mailing! It's not like I want the woman to show up at my front door with a dozen roses! BTW, what's ASR?
Supervisors
I know my job very well and the supervisors are coming to me for the correct information. The only time you see them is when they can't figure it out or to let you know they are still the boss.
supervisors say they do not know
either, are waiting just like the rest of us
Does anyone have personable MQ supervisors, or are they
It would be nice to have a supervisor I know a little bit about, but she just sends out job number updates and asks for extra help when we get close to out of turnaround. When I do call for a question or something, her attitude is more or less "just get off the phone and get work done" and I just have no idea who she is. Its scary knowing someone like that is in charge, someone who does not want to take the time to go over whatever problem you have and listen, its like we're disposable or something. Used to be different before we all got dispersed by region, my main office I could call and chit chat and get favors and it wasn't all about me working my butt off for them, but give and take so both parties are happy. I don't know, its just getting weird.
Check with your supervisors.
:
Wow. Is this from your immediate supervisors or from the higher ups/HR, etc.? Are you being
s
Get rid of superfluous supervisors.
x
Good for you. Even though supervisors and/or
they DO NOT because there is a click among them. If an MT is let go from hospital A and applies to hospital B (in the same state/area) you better believe that A and B supervisors are "girlfriends." I personally am waiting to run into my old supervisor (hopefully with her husband or grown kids) so I can find out if she is still cheating on her husband. Payback is a B**** and she was nothing but a W***E.
Yep. You're right about the supervisors.
supervisor in all that time, Bernadette. Loved her. The last one was so horrible I told her ass off and got fired. Pffffttttt.
there are a lot of really good supervisors, too...sorry to generalize (nm)
xx
Your are right. All from India. Supervisors communicate via IM.
Communication is difficult at best. Pay is penalized for anything below 98%, which would be fine if your QA work was not done by people in India. You can only imagine what your checks look like. Not pretty.
Hateful notes from supervisors
Some of these supervisors and MTSOs must be the most unhappy people in the world and must hate themselves. No way a normal person could send out horrible hateful notes to their staff. Wish they would get some professional help, just for their own sake.
What traits do successful supervisors have?
I want to know what I can do to become the best supervisor possible. Personally, I have had only one great supervisor in all my years and what I found is that she displayed, fairness, objectivity, a sense of humor, consistency. Can you tell me what your idea of the perfect supervisor is?
You have no idea what the other MTs behave like! The supervisors have learned thru
experience by your fellow nut-case MTs to stay away - leave them alone. Seriously, you would be amazed, absolutely AMAZED, at the rash of hate emails that would be generated back if some poor supervisor tried to be pleasant and dropped all MTs a Hello note! Its SICK, but true. I can totally relate, and am too afraid to contact anyone. Even MTs who seem friendly - they'll thank you for introducing yourself, and turn right around and rip you to a superior for harassment. ITS UNREAL OUT THERE!! If I were you, I would really take the high road and just send your new supe an email and introduce yourself!! He/she would probably really be touched. Again, nothing personal - no, you don't want them on your doorstep, but I assure you, there is a reason you're not getting any introductory emails! Its called the MTs have set the stage for this by their freakish behavior en masse in the past!
supervisors have a couple hundred mt's to "worry about"? please!
if they are smart enough to be a supervisor (?!?) how come they aren't smart enough to send a group e-mail?
Where's all our supervisors on this question who have to work extra to keep
accounts within turn around time. what happens when account falls out and you can't keep it up by yourself?
First, I doubt very much that lots of supervisors posted below. Please!
Yeah, an anonymous message board so they are a supervisor if they say so, just as I say I'm an editor. Supervisors do what they are TOLD to do by their bosses. Period. Any company - any industry - any planet. Oh, yeah, a supervisor is gonna read here that a grand total of 2 anonymous MTs from unknown companies want to get friendly introductory emails. This supervisor is gonna learn from this and go to his/her boss and say she should send friendly emails causing whining anonymous posters on MTStars said they want it? You are too funny! And if you a supervisor who would do this, I guarantee you won't be one for long!! You'll be back down at the bottom of the food chain, probably at a new company, wondering why your new supervisor isn't sending you a friendly email!! And would the supervisor who read that 2 Mts wanted to hear from their supervisor also ignore that the masses then flamed supervisors and said they NEVER wanted to hear from their supes? The only thing a supervisor would glean from this board is how the fish in the bottom of the pond fight and bite and eat each other! No one with an half ounce of intelligence in a supervisory position is gonna come here for YOUR help! Now that is funny!! This board has a reputation for being the lowest of the low in the world of MT boards. Don't flatter yourselves!
Has talking to the supervisors not helped up there. What are they thinking.
:
Consider yourself lucky to have supervisors who are fair minded.
dd
how about supervisors who facilitate the cherry picking...
I HATE IT! So unfair.
so lots of MTs are liars and supervisors are superstars who do not appear on MTStars.
Whatever.
even supervisors fall prey to the clics and clans--sm
the others think they are buttering up her good side, to get what they think they want and trying to make others look bad. That happens even on this board, as I had said earlier, before my post was removed. Supervisors fall on one side of the fence or the other, just as well as lay people. Personally, I wouldn't trust any of them. Just do your job and turn a deaf ear and blind eye to all the office politics. Things will be better down the road. Trust in that. Good luck to you.
the work first goes to the supervisors (if they have to type too) and they pick the best. Then filt
If I work during the day I get junk dictation, if I get on later or after midnight the work is normal. These people you call "leads" have to type too and are at an advantage to get the best dictation. I guess they feel this is a bennie. They can't see our face so what do they care, we are like a number in Auschitz to them.
You read my post ABSOLUTELY correct. Supervisors don't need my appreciation nor
do I need their's. We all just want to get paid if you are honest. I don't have time to worry if I am appreciated by MQ. I just want them to pay me for an honest day's work. I guess that shows they like me, they really, really like me. Talk is cheap. I get it all the time from MQ CEO/management, how much I am appreciated. I just want to paid for my time and don't want to hear all the talk. I mean who really cares. So if they appreciate me and don't pay me for my efforts, what do I do with this "appreciation"? Bank it?
Supervisors are a token figure-head for the weak-minded
who need guidance and approval. Why would anyone keep anybody who needed constant help on doing their job employed. I know my job and what is required. No one at this point in time can really advise me on what to do although as NEW supervisors come and go, they do give it a shot in order to justify their jobs. But they come and go and I stay. Buy a clue.
I have heard so many people rationalize cherrypicking and seen too many supervisors not deal with i
It's a scourge on this profession ... like the folks who gratefully accept absurdly dreadful line rates because -- "it's better than nothing"
It's why we're all making LESS than we did 10 years ago, 15 years ago ... made worse because that's even without adjusting for inflation ...
Supervisors aren't reachable through anonymous message boards. You have to actually write them or
call them at work.
Um have you read any of your posts and the other posts? I think everyone DOES believe me..you
I don't think so - my pay is based
on my base rate of 9 cpl and then my incentive that can be as high as 2 cpl.
Nothing was mentioned about extra pay for weekends or holidays.
M, based on what you know,,,,
from doing transcription for an insurance company, what do you feel is a fair price to charge per page. The font is Courier new 12; the right and left margins are 1.5 inches - each side, with the top and bottom margins being 1.0 inch - each side.
If her job was based on that and they
found her out I guess they could fire her, but unless she is saying she is an MD or such and practicing, doubt it.
Have set up the new web-based email,
still not getting any info that you are "quoting" on this board.
Wonder why ALL MT's are not getting the same info???
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