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You want us to have "O" work? They would track that complaint in a heartbeat.

Posted By: This board is our lifeline to on 2005-09-29
In Reply to:

communication and reality.


Talk about your drugs or your dinners.  Pass over MQ.  We won't mind a bit.  Our lives are rough enough already without biting comments.


We are trying to dig out of the quagmire MQ/Philips has put us into.  Like I've said, MTing is no longer a profession or can be considered a "real job".  At best it is pickup work or sideline extra non-necessary money because one certainly can't depend on the money.




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    I would work in the office in a heartbeat
    if it meant a liveable wage and no more sending of OUR jobs to INDIA. Working at home holds no great thrill to me.  It's the paycheck that matters.  This work-at-home thing is what started all this fiasco but nobody wants to give up their flexibility blah blah blah. 
    Work is not saved for certain MT's. I hear same complaint
    z
    I would take it in a heartbeat..

    but that is probably because I like change.  I am not the type of person to be in the same place at the same time doing the same thing year after year after year.  It is too confining for me.  And the older I get, the more confined I feel.


    But a lot of people do not feel comfortable with change.  They prefer the "tried and true."


    AND, a lot of people would not be able to take that type of job because of responsibilities such as family.


    So, you have to think of what type of person YOU are.  Do you like change? Do you like meeting new people? Do you like living in a new city, getting to know your way around?  How about living in a hotel?  Could you do that for 2 or 3 weeks if it was required? 


    Or do you feel more comfortable and secure in your own surroundings?  Where you know the shortcut to almost any place you have to go and know just how far each Starbucks is from anywhere you happen to be .


    I am NOT saying that one type of person is better than the other.  Everyone is different and that is what makes us all special.  Just figure out what suits you best and make the decision, then keep going forward.


    Good luck to you.  Please post and let us know what you decide.


    I'd take it in a heartbeat.
    The other thing is since the hours are good, and you'd be off in the summer, you could probably pick up a part-time gig in the summer as an IC.  You'll always have your transcription background to fall back on, but I'd say GO FOR IT!!  Good luck!  Let us know!!!  Keep in touch!!!   
    I would sue them in a heartbeat and if I could
    x
    I would jump on B in a heartbeat
    Not much frustration there.
    I would hire you in a heartbeat...

    for all of the reasons mentioned in your post, and then some. 


    I would jump on it in a heartbeat as long as
    it is a reputable company.
    Be glad I am not your boss. I would fire you in a heartbeat.
    x
    Went through that exact same thing with EDiX. They sent that stuff overseas in a heartbeat, and the
    nm
    This is my exact complaint

    The looking up of addresses is ridiculous. I don't care HOW fast you type or HOW many macros and shortcuts you have, nothing will prepare you for that! The platform is user friendly where I work also. Most of the time with this company, I'm making less than $10 an hour because of this... and this job is my overtime job!


    It's a small MTS and I really don't want to work for a national (from all that I hear on this board), so what does one do? How does one find the smaller companies to work for?


     


     


    You are correct. If you have a complaint about something sm
    they will tell you to go find another job. Communication with them is the pits.
    Ridiculous complaint?

    Busy, you should really try to be a little kinder.....or read her complaint a little more closely.  I think her complaint was not about CONSTRUCTIVE feedback.  If she gets hard copies she can't read, what good are they?  Just how ridiculous this QA thing can get; one of the editors in a company I worked for corrected my "40-year-old black female" to 40-year-old Black female."  No problem, if that's what they want, that's what they get.  I corrected my Expander to "Black."  Editor #2 comes along and corrects me saying "black or white" is never capitalized.  I fired back a very disgruntled e-mail and said editor #1 had corrected me and that I KNEW black was never capitalized but if they wanted it capitalized, fine with me but somebody needed to get their sh*t together and figure out what they wanted from me.  At least with that company, editor #2 had some sense, she sent back a very nice e-mail saying that to appease editor #1 to go ahead and capitalize it until I was off QA and then do it whichever way I wanted and in the meantime she would not count me off for it.  At least editor #2 had some sense but ridiculous?  YES, indeed. 


    Busy, if you're working for both MQ and Spheris, I assume your experience is about the same as mine.  I worked for MQ and for Spheris when they were Edix.  Once I was off full edit (in a very short time), I never heard anything from either company QA again so I assume they were happy and I went right ahead doing my best.


    Then it's already gone, why post a complaint?
    I'm perplexed by this.
    biggest complaint
    would anyone else say that the biggest complaint as a Transcriptionist would be leg cramps and back pain?  and what suggestions would you give to help?
    I ain't never heard this complaint before.

    Complaint? What about a lawyer?
    But why do you need a sample of a complaint? Write a letter explaining the details and mail it to the administrators of the hospital and copy it to the same people at the headquarter address (CEO). Ask for a response and mail it certified with a receipt requested.
    Legitimate complaint
    I think you are cheating yourself by not keeping a tally of the lost lines .. open a word document on your second screen and copy and paste these lines each time .. takes a few seconds and you need to be paid for what you are being asked to do .. otherwise, request a reprieve from this guy. Venting is one thing and it helps a little but cold hard cash actually speaks back to you!
    Definitely not...how do you know if it's a valid complaint?...(SM)
    This happens very often with abuse claims. A case is started, the claim is false, someone's reputation is wrecked, and it costs them a fortune in legal fees to restore it. If you are worried she is not getting help or advice, the only discrete way to find out is fake a spontaneous meeting and get into conversation with him/her and go from there. You could never let it be known that you read her/his records...records that she thinks are confidential. (Boy, are a lot of people in for a shock.)
    My only complaint with mine is that...
    my 2-year-old located the playboy channel (that I did not even know existed) in my car. Not such a big deal now, but I wish there were a way to disable it because someday, he won't be two anymore. Also, it taught him to scream the F word over and over and over again.
    How to file a complaint for services....please sm
    I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help.
    She worked all those years with no complaint.
    x
    keep track!!
    Me and my husband got into a BAD habit of not writing anything down in our check book.  We literally would just look on line and however much money it said we had, that is how much we thought we had!!!  Well, it got us into some big trouble.  We had never went "in the hole" before, but when we wired some money to someone, they charged us an unknown fee of $50, which ended up costing us almost $300 in fees.  Something about they let the "big bills" go through first, so we "bounced" 2 and 3 dollar trips to the gas station.  It was ridiculous.  I now write everything down and even round up to the nearest dollar. 
    Track Changes?
    I use Word's Track Changes for when I am editing writing.  What happens is you can take out the incorrectly-spelled word and replace it with the correct version. In red, it will come up as "deleted: and then the word that was mispelled" so the MT can see both the right and wrong way when you send her back the file.  Hope that might help!
    track changes?
    There is a feature that is called "track changes" and it changes the color of any word that you added or puts a line through a word that you want to remove.
    In my Word it is under "Tools" then "track changes" then click on highlight changes.
    Good luck.
    Glad you filed a complaint and that you're okay.
     
    Chief complaint: Breathing. (just had to share that with you all--nm)
    xx
    File a complaint with the attorney general
    xx
    Easy enough to use but keystroke lag was my main complaint. (nm)
    dd
    yes, this thread has gotten way off track
    z
    Can the ISP track to an address?
    I didn't think it could. That would be great though. I feel bad for this person.
    I lost track of how many
    hospitals (30+), in how many states (12?), and how many doctors (1000s), but depending on the length of dictation I do anywhere from 15 to 40 reports a day.  I seldom ever have the same doc the same day, sometimes don't have the same one more than once in  a week, month, or even year.
    Sounds like your on the right track...

    along with internal medicine, family practice, pediatrics, and dermatology comes to mind.  There may be piddly little office procedures with those (am I the only one who finds abscesses being lanced TOTALLY COOL?!), but they are usually way easy.


    Good luck in your goal! 


    keeping track
    Maybe that is a personal thing if you keep track of who the doc dictates and who he doesn't dictate for.  All I know is that they can take it for granted and you can spend lots of time if you're not careful.  Could it be a doc in Ravenna?
    How convenient for them.....you keep track of
    xx
    Way to keep track of what you do, without writing
    If you go to cnet.com downloads and go to Rayflectar Project Timers. Hard to explain (for me anyway :), but you can program it to keep track of the things you do on your computer, time spent on each document, even time spent surfing the web, checking email etc. Just thought it might come in handy for some.
    Keep track of your own lines.

    Fast Track
    I wanted to thank all of you for your responses. I don't want to make less than I do now, which is 4 edit/8 typing. It's just that it seems like what we are doing is "softening up" the accounts so they can be transferred overseas. That is very discouraging, especially when you have been on an account for over a year
    I called HR and I did not know you had to follow up with a written complaint. Is there an email
    address for written complaints at MQ. The HR person sounded all disgusted and I am sure she has been getting tons of calls.
    how to file a health insurance complaint - any hints?
    Background - I had to have radiation treatment for colon cancer and for the most part charged everything on my VISA.  I have all the VISA receipts.  Two office visits I wrote separate copay checks, which have cleared my bank.  The billing company for the oncologist says I still owe $20 copayment which I absolutely positively refuse to pay.  I have faxed to them a copy of all the VISA receipts and have spoken to the billing office and they have receipt of the two checks so they have receipts of all my visits/copays.  My insurance company says I only owe a single copay per visit so if the billing company says they have received the copayments then I have fulfilled my contract.  So who do I complain to?  It's bad enough to have to go through radiation, but now I'm getting burned again (LOL - punny punny, gotta laugh) because of their inadequate billing system.  Grrrrr.  I am so incredibly mad I feel like, go ahead, turn me over to a collection agency and MAKE MY DAY!!!!!  Anyone else go through this rigamarole/nightmare and who did you complain to?  I want people's bottoms to get waxed on this - I have spent literally hours on the phone trying to clear it up, not to mention the cost of mailing/faxing/etc.  Thanks in advance.
    Filed complaint with Better Business Bureau against MTSO
    for nonpayment after 90 days. Requested payment multiple times to no avail. Nothing but empty promises. Has anyone ever been successful getting paid after going through the BBB?
    HELP-ASAP Tract or track (sm)

    Haven't been doing surgery for a while and cannot remember the rule for tract/track.  Couldn't find it in the AAMT BOS either.  Thanks!!


    EX:  I probed this area with a Q-tip and found that she, indeed, has a sinus tract/track leading to a cavity below the healed skin.


    put on your track shoes, baby! :)

    I'll be officially divorced on September 10, 2006, and I can't wait! I was only married for a year and a half. I was absolutely at the end of my rope. I tried everything. Counselors, psychiatrists (for me), drugs, books, websites, EVERYTHING! I hated Fridays b/c it meant spending another two days with my husband. In my opinion, counseling is great, but it ONLY WORKS when the other party is ready to accept responsibility. And usually, sadly, they're just not.


    As someone once said, "You don't need a reason to leave someone you can't stand!" I also really like this quote, "My worst day single is better than my best day married!"


    Good luck, and remember, you DO deserve someone who treats you well.


    PERIOD.  ;)


    Suggestions for getting back on track?
    I have been doing transcription for quite a while now, 14+ years.  I am finding that my count is dwindling and it's not due to lack of work.  I think I'm just burned out.  I love my job, but just can't seem to get it going again.  What do you all do to increase your production and get yourself out of a slump other than the obvious word expanders, etc.  Any advice you can give me would be really appreciated.  My husband is about to kill me because my check is not where it should be.
    Sorry, didn't track hours.
    Not an employee - just got on the computer and did a few offers whenever I felt like it.
    Have you ever thought about keeping track... SM

    of the reports you send to QA and then going back later and looking them over?  I'm sorry, but when there are 300 jobs in the QA queue, we cannot possibly send feedback on each and every report.  Most of us are on production just like you or have production quotas we have to meet just like you.  At some point the MT must take responsibility for her work and do her own research.  It isn't enough that we get sent reports with 20 or more blanks because a lazy MT didn't feel like do the research, but now we have to make sure we email that same lazy MT and give her the answers that she should have been able to find in the first place?


    In my opinion, once an MT leaves 20 blanks or more in report, the QA person is basically transcribing that report.  The MT should get docked those lines.  I have seen reports with 80 blanks in them --- 80 BLANKS!  Tell me that MT isn't just being lazy!


    QA is abused by a lot of MTs.  They use us to finish their work and give them free lines.  They use us to do their research.  They are used to be handed free answers on these online word boards -- word boards, I might add, that are usually manned by QA people lending a helping hand.  I used to frequent the word boards and offer answers, not anymore.  Just try to explain to someone how to find the answer to the question instead of just handing it to them on the word board and you are met with hostility.


    I've given up.  This us versus them mentality is perpetuated by the MTs not by QA and I'm so tired of hearing it.  If you want a better relationship with QA, get better at your job.


    keep track of emails; keep producing; it's all you can do.
    nm
    Go ahead and file a formal complaint. Then it is on record this dog is a hazard and if it happens
    :+
    Ever heard of "ghost track" after an ORIF???

    A small "ghost track" is seen in the distal tibial shaft.


    Thanks!


    Will filing a complaint with the Better Business Bureau and District Attorney do me any good if a sm
    I live in a different state than her.  Also the amount is less than $100.  Thanks.
    Sounds like you're on the right track with Weight Watchers (sm)
    Do they offer counseling too? I know of two people who did Weight Watchers and they were very successful. Seems like a good, healthy program. I am not overweight myself but my sister is and, like you, has struggled with her weight her whole life. So I know at least second-hand the struggle you're going through. I think maybe if Weight Watchers doesn't offer counseling that it might be a good idea to talk to someone about your feelings and help you sort through them. Best of luck to you and try not to be too hard on yourself. Your son and your husband love you for who you are.