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You are correct. If you have a complaint about something sm

Posted By: unfortunately on 2005-09-28
In Reply to: My friend has tried to get me to go to work for - Cindy Sue

they will tell you to go find another job. Communication with them is the pits.


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This is my exact complaint

The looking up of addresses is ridiculous. I don't care HOW fast you type or HOW many macros and shortcuts you have, nothing will prepare you for that! The platform is user friendly where I work also. Most of the time with this company, I'm making less than $10 an hour because of this... and this job is my overtime job!


It's a small MTS and I really don't want to work for a national (from all that I hear on this board), so what does one do? How does one find the smaller companies to work for?


 


 


Ridiculous complaint?

Busy, you should really try to be a little kinder.....or read her complaint a little more closely.  I think her complaint was not about CONSTRUCTIVE feedback.  If she gets hard copies she can't read, what good are they?  Just how ridiculous this QA thing can get; one of the editors in a company I worked for corrected my "40-year-old black female" to 40-year-old Black female."  No problem, if that's what they want, that's what they get.  I corrected my Expander to "Black."  Editor #2 comes along and corrects me saying "black or white" is never capitalized.  I fired back a very disgruntled e-mail and said editor #1 had corrected me and that I KNEW black was never capitalized but if they wanted it capitalized, fine with me but somebody needed to get their sh*t together and figure out what they wanted from me.  At least with that company, editor #2 had some sense, she sent back a very nice e-mail saying that to appease editor #1 to go ahead and capitalize it until I was off QA and then do it whichever way I wanted and in the meantime she would not count me off for it.  At least editor #2 had some sense but ridiculous?  YES, indeed. 


Busy, if you're working for both MQ and Spheris, I assume your experience is about the same as mine.  I worked for MQ and for Spheris when they were Edix.  Once I was off full edit (in a very short time), I never heard anything from either company QA again so I assume they were happy and I went right ahead doing my best.


Then it's already gone, why post a complaint?
I'm perplexed by this.
biggest complaint
would anyone else say that the biggest complaint as a Transcriptionist would be leg cramps and back pain?  and what suggestions would you give to help?
I ain't never heard this complaint before.

Complaint? What about a lawyer?
But why do you need a sample of a complaint? Write a letter explaining the details and mail it to the administrators of the hospital and copy it to the same people at the headquarter address (CEO). Ask for a response and mail it certified with a receipt requested.
Legitimate complaint
I think you are cheating yourself by not keeping a tally of the lost lines .. open a word document on your second screen and copy and paste these lines each time .. takes a few seconds and you need to be paid for what you are being asked to do .. otherwise, request a reprieve from this guy. Venting is one thing and it helps a little but cold hard cash actually speaks back to you!
Definitely not...how do you know if it's a valid complaint?...(SM)
This happens very often with abuse claims. A case is started, the claim is false, someone's reputation is wrecked, and it costs them a fortune in legal fees to restore it. If you are worried she is not getting help or advice, the only discrete way to find out is fake a spontaneous meeting and get into conversation with him/her and go from there. You could never let it be known that you read her/his records...records that she thinks are confidential. (Boy, are a lot of people in for a shock.)
My only complaint with mine is that...
my 2-year-old located the playboy channel (that I did not even know existed) in my car. Not such a big deal now, but I wish there were a way to disable it because someday, he won't be two anymore. Also, it taught him to scream the F word over and over and over again.
How to file a complaint for services....please sm
I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help.
She worked all those years with no complaint.
x
You want us to have "O" work? They would track that complaint in a heartbeat.

communication and reality.


Talk about your drugs or your dinners.  Pass over MQ.  We won't mind a bit.  Our lives are rough enough already without biting comments.


We are trying to dig out of the quagmire MQ/Philips has put us into.  Like I've said, MTing is no longer a profession or can be considered a "real job".  At best it is pickup work or sideline extra non-necessary money because one certainly can't depend on the money.


Work is not saved for certain MT's. I hear same complaint
z
Glad you filed a complaint and that you're okay.
 
Chief complaint: Breathing. (just had to share that with you all--nm)
xx
File a complaint with the attorney general
xx
Easy enough to use but keystroke lag was my main complaint. (nm)
dd
I called HR and I did not know you had to follow up with a written complaint. Is there an email
address for written complaints at MQ. The HR person sounded all disgusted and I am sure she has been getting tons of calls.
how to file a health insurance complaint - any hints?
Background - I had to have radiation treatment for colon cancer and for the most part charged everything on my VISA.  I have all the VISA receipts.  Two office visits I wrote separate copay checks, which have cleared my bank.  The billing company for the oncologist says I still owe $20 copayment which I absolutely positively refuse to pay.  I have faxed to them a copy of all the VISA receipts and have spoken to the billing office and they have receipt of the two checks so they have receipts of all my visits/copays.  My insurance company says I only owe a single copay per visit so if the billing company says they have received the copayments then I have fulfilled my contract.  So who do I complain to?  It's bad enough to have to go through radiation, but now I'm getting burned again (LOL - punny punny, gotta laugh) because of their inadequate billing system.  Grrrrr.  I am so incredibly mad I feel like, go ahead, turn me over to a collection agency and MAKE MY DAY!!!!!  Anyone else go through this rigamarole/nightmare and who did you complain to?  I want people's bottoms to get waxed on this - I have spent literally hours on the phone trying to clear it up, not to mention the cost of mailing/faxing/etc.  Thanks in advance.
Filed complaint with Better Business Bureau against MTSO
for nonpayment after 90 days. Requested payment multiple times to no avail. Nothing but empty promises. Has anyone ever been successful getting paid after going through the BBB?
Go ahead and file a formal complaint. Then it is on record this dog is a hazard and if it happens
:+
Will filing a complaint with the Better Business Bureau and District Attorney do me any good if a sm
I live in a different state than her.  Also the amount is less than $100.  Thanks.
Do it correct always. It will learn. Everyone has to do it correct all the time. nm
x
If you are careful with putting the correct report in the correct report shell and patient, you will
not have any problems. I only take away this option when someone is careless. There can be NO room for error on this. One mistake can be very serious. Many do it well though, so just double check and you will be fine.

Don't know what you're complaint you're making with this post. sm

You stated in your original post that you don't want to work weekends or odd shifts. What is your definition of an odd shift?  Second shift?  Third shift?  Sounds like you want to work M-F on days.  Sounds kind of rigid to me. 


Personally I like second shift, so everyone working days means more work for me! 


okay, you are correct of course, except
The below posters are correct, of course. I called my boss and they said, "No, this would PROBABLY be against the privacy laws." About the 'Googling" of names, however, the only reason I have been Googling names is because the doctors won't SPELL THEM OUT, and my accounts are not 'searchable'. I do not use any info besides just the name...no SS #... if I find a Verbatio Kertalino (not a real name)in Google in the correct city, I can be pretty darn sure this is the correct person. If there is any specific reason I should not do this, I will stop, but I do not think so! If you posters are pretty SURE this is not ethical, I will call my boss and ask about that also! I use Google also, of course, to look up the spellings of local businesses and hospital and clinic names that they do not spell out. Otherwise, every single report would go to QA! And, if you can't post in a courteous manner, please do not bother posting at all!
That is correct
Any useful tips that a QA member can provide an MT is great. Expansions, websites, etc. If I fill in a blank, I would be apt to send an MT a link to go along with it where she can find it and bookmark it for later use.
5 gm is the correct way nm
x
You are very correct...
and it IS bad, but ya know something? I'm thinking that even we poor MQer's have it made compared to those in New Orleans. I know I finding myself b******* a lot less these days (rare for me lol!). Just my 2 cents (which you're right about - that will soon be the going rate at MQ lol)....
whether to correct
I certainly do correct. I've had them mention hysterectomies in males and such.
Let me correct something here
I agree with you that there is something wrong with having NO WORK. Keep in mind though, that a lot of these people were complaining just for the mere fact that they had several accounts and couldn't remember all the client specifics and not because they were out of work!
you are probably correct
The poor thing obviously has some serious issues.
That is correct.
nm
Correct way
BOS 2 says 10 to the 5th
She may be correct
She was probably speaking of 1% of the TOTAL JOBS through the U.S., not merely the segment of MT. She might also have sidestepped those with Green Cards who are working in this country. You see that with programming positions. And then there's that segment of jobs that people in this country don't want to do (i.e. scrubbing toilets), so the illegal aliens do that.

Look at the forest rather than the tree.
this is correct; nm
;
What is the correct way?

Being a nurse I have always charted/documented carcinoma in situ as CIN-I, CIN-II, CIN-III, etc.  Is this the same way when transcribing reports?  I know it was this way at one time but now with the change in the numbers rule per AAMT would we now transcribe this as CIN-1, CIN-2, CIN-3, etc.?


Thanks in advance,


Tabatha


Which is correct?
Med-Surg Floor, med-surg floor, etc.  Thanks
You are correct.

First shift would be considered daytime, second would be evening and third would be the graveyard shift (mine) that is midnight to morning. 


if I'm correct

This would happen ONLY if the company you work for pays unemployment tax. If they don't, you're up that well-known creek.

But the best people to answer that question would be the Labor Board.


you are correct. I should have said sm
2-5 years in an acute care setting with a hospital who knows what they are doing! haha.

I don't really know the answers to all of these problems BUT I do know that I don't have time to argue with an "experienced" MT nor do I have time to train one.

You have some great points!
You can correct this now by...sm
buying the Wireless-G router that has a booster. We did this for the PC that is farthest from the PC that has the main router on it and now that PC is as fast as the main one on its wireless connection. One word of caution: Be sure to set up a secured environment to prevent anyone from using your internet connection. I was amazed when I set up the booster that I was able to view 4 neighbors accounts and could have used them without their knowing. Information on how to set up the secured connection is available on the Linksys website and only took me about 5 minutes to do for the entire system in my house (and I'm NOT computer literate!)
You may be correct, however
as it has been stated, client or company preference outweighs what my be considered correct. The company I work for requires 2 spaces after a period. They do not care what may be the correct way as this is what the clients specified to them.
this is not exactly correct
the point I am trying to make is operating in a market economy. You posted, "If people are going to function as an IC, they need to understand they are in charge of what they are paid by the MTSO" which isn't exactly true. The MTSO states what they pay and the IC takes it or leaves it. This is the same as saying "you are in charge of telling your employer what you are paid." The employer can say the job pays $8 an hour and then you take it or leave it.  Which then you go on to say, "Personally, I tell an IC what I am willing to pay and if they accept it great, if not, I can negotiate."  Which is exactly why people are taking jobs that pay 5, 6, 7 cpl. Because they need the work, and they can't find jobs in the market that are paying higher, at least not ones that fulfill their other criteria too (perhaps part time, not with a big national, whatever). Most importantly, the falling line pay rates show that global competition is affecting our job market. MT's will need to be prepared to make less as time goes on, not more, over the long haul.
mac is correct - about 33-35%....sm

For years I paid quarterly taxes but now I just do it yearly.  It works out to 25-33% for me either way I do it. 


Good luck!!!! 



You are correct
All cost of living has skyrocketed...everything.  Really think about it an IC making 0.12 a line and paying approximately 43-45% in Federal, State, unemployment, etc.etc... 
Anyone know how if possible to correct...sm
a document in Word and have the correction and the error show in some way so I can return to MT, and she can see the error and the correction.  Is it even possible to somehow correct, then get rid of the errors easily so I would then have a finished product???
Correct
You are right again but I think all of the MT's that are complaining on this subject need to realize that small to medium sized MTSO's like the one I run do not drive these situations. It is the overseas market that started this. They have been lowballing line rates just to get the work and it is terrible quality but hospitals and large medical facilities don't seem to care. That is why we do not market those places anymore. The problem is that our large national companies have jumped right into the mix by using overseas MT's and charging these drastically low line rates to get all the business. Then this affects the american MT's negatively and they get paid less. The whole problem is that I don't think it will change any time soon.

Terry
It's correct, there are not enough MTs, because
adf
Correct

You are correct
The original poster asks us to visit "her" blog - but did that page look like a blog an MT would have set up quickly about this?

Of course not - the post is a slick gimmick to get people to believe it's a real money maker.

I for one ain't biting.