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Yes,, and this has a huge impact on quality when people get into strange accounts but it keeps QA

Posted By: sm on 2005-07-15
In Reply to: They are and that is why we dont have work then. They bring in other offices and run your office out - sm

busy and ties the work up there then. You just cant put tons of people into unfamiliar accounts and think the quality will be there not to mention the time it takes to do new accounts so you are losing money big time but I guess it is better than nothing. Much better to have familiar accounts for both quality and line capability.


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    I am interested in what MTs think about the quality of the dictation you get on accounts that are
    also using VR and ASR. Do you find the quality of the work getting worse and worse if you dont do the VR and ASR. Just interested in your feelings about that.
    I guess they are focusing on people who take huge deductions which I really dont so maybe that is
    why they dont audit me because basically there is nothing to audit since my deductions are about $600 a year which are payroll deducted for equipment. I watch with my deductions that everything can be well documented but I really only have health insurance now which before you couldnt take so that is it for me and that is easy to prove.
    Some people put out quantity, some put out quality and
    there are very few who can do both.  If you produce a quality product you shouldn't be penalized for not putting out more lines.   It is sort of like the bonuses, in order to get more $$ you have to work more - like dangling a carrot.   99% of the other companies don't pay this way and manage to make a living.  
    Bad. Good pay, but bad accounts and rude people
    stay away IMO
    What they did was they went right ahead and hired a lot of new people for the accounts never taking
    into consideration the fact that people were on vacation and totally overloaded the accounts so that is the mentality of the people in Amherst. That is what you are dealing with up there. They need to be replaced by MQ and get people in there that know what they are doing and the only way to do that is get Corporate involved.
    Do you realize they just hired more people for these accounts. What a rip. Sick to death of it and
    when you cant work a weekend they say well we will just have to hire more help then.
    No impact at all!
    nm
    Hahah!a! Funny typo: not quality 'scAre', quality 'scOre'. LMAO!...nm
    nm
    it's not about "quality of trailers" it's about quality of people drawn to trailers.
    a trailer on a private lot is one thing. a trailer park is terrible. lots of communities zone against them.
    I think that depends on the quality. Do you honestly think there is good quality just throwing every
    MT on any account like they are. I also think QA has been told to not waste a lot of time on blanks so I think the hospitals are getting a lot more blanks. I certainly have more when I get in a hospital I dont know and they talk 100 miles an hour.
    I thought quality was a given. Speed and quality are not mutually exclusive. sm

    I maintain 99% accuracy above on my reports.  However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well.  :-)    I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run.  There are too many interruptions and such when you have other people running in and out, phones ringing, etc. 


    I doubt that anyone but me really cares about the lines per hour it takes for me to do a report.  They just want an accurate report in a timely manner.  I take pride in my work, and would never just slop something out for the sake of the almighty buck.   And, as an added incentive, I work for 2 companies, and one of them has my name on each report.  I don't have a problem with it, but I did think it was a bit unusual at first.


    Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck.  


    Katrina is going to impact us greatly in the wallets.
    Prices everywhere are going to rise.  I am not an expert but I can almost feel everyone preparing to raise rates for services and products.  My biggest fear is insurance premiums.  Can anyone argue me out of this thought process?  
    why yes the quality of air where i live is quite different than where the city people live.
    Lots of pollution.  That's why everyone is moving away from the city and areas zoned for multiple housing units and low income housing and trailer parks.  Population is dense and near manufacturing.  So yes, the air is different but millions of people pay a little extra for the quality, the space and privacy afforded to those who move out of polluted crowded areas such as you defend.  There is always a reason why some areas and housing is cheaper than others.  Maybe it is the air and maybe it's something you can't quite put your finger on but you know you would prefer not to live in certain areas.  You know what I mean or are you living in one of those areas?  They tell after awhile you block out the sounds, the smells and get used to the pollution.  I don't know.  I didn't stay long enough to test the theory.  My mental and physical health is way too important to me. 
    There can also be placental and cord abnormalities that impact things sm
    I have transcribed a 2-vessel cord, though they should be 3 vessels. I have had velamentous cord where the Wharton's jelly didn't cover the cord structures up near the placenta which can be dangerous to the baby if the placenta is located in certain places. If it doesn't come on its own, it may be retained placenta (treated with D&C) or accreta meaning it has grown into the myometrium, necessitating a hysterectomy and fast so that the mother lives. You also have true knots in cords (my younger son had one) and you won't see that until the placenta is delivered.

    There are 3 stages of childbirth. They are laboring, then active, which is pushing and then delivery of the placenta.

    Not a silly question by any means. The placenta doesn't matter to most of us who have had kids, it is the only throw-away organ in humans. It is, however, important to the doctor.
    Strange, really strange response. NM
    m
    detrimenal impact on your life. Loyalty is gone. Almighty dollar has taken its place.
    dd
    Love it. I wrote it down but hope I can remember it. Would lose impact if I had to look in purse for
    nm
    How about zillions of accounts. MQ has these accounts so overloaded even the new hires dont have any
    work. I would love to read some of these reports and then they expect perfect QA and no blanks. Did they lose their minds completely.
    if you live among trashy people, low income people, people w/o goals or direction,
    content to just get by, you by default become a part of a group. "people" have decided to group trailer people as trash. that is because there are enough people in that group to earn the title and even if you aren't trash, you are categorized by others. did i think i was trash in lower class neighborhood surrounded by people who drank and fought all weekend? no but i knew i wasn't staying and did not try to pretend that all the fools in the neighborhood were just nice folks who ended up where they were because high horse snobs deemed their neighborhood low class. people for the most part live exactly where they belong because they don't want to educate themselves, they don't mind "trash" around them and they don't want to be bothered trying just a bit hard to extract themselves from that world. they justify everything to themselves i guess saying everyone who doesn't like their lifestyle is a snob and the comedians (Jeff Foxworthy/Chris Rock, etc) who make fun of them are just ill-informed.

    As for me, I fought hard to get out and don't even want to look back. It amazes me people stay for generations.
    The accounts are old and she keeps her accounts TRUSTING she hired the right MTs
    who if in doubt will ask questions regarding reports. No one can find all mistakes in all reports and that is human to have a report with perhaps a typo. You think anyone reads through all the reports of a national company before they get to the hospital? Not a chance. Some random QA is supposed to correct all mistakes? Not hardly. Doctors/dictators make mistakes too. We all do. So do QA people. So the thing is this person hires good people who are trustworthy, the hospital likes the way she does their account and life goes on quite nicely w/o hovering editors/QA people. BTW, who QAs the QA people on your accounts. Ever wonder?
    strange...

    I have to say I go with the rudeness.  This industry is falling apart.  Poor management runs rampant.  I have encountered the same thing as you have.  Once in a blue moon, I will run in a recruiter or manager who is on the ball and actually returns phone calls.  Most of the time, they act like you should feel blessed if they deign to call you back. 


    I too am in search of intelligent management/MTSO. 


     


    Do you think it is strange that
    a father would take a bath with his 2 year old daughter and not see anything wrong with that? Or is it me?
    Yes! Very strange! and even if it were the other way around
    a mom and her 2-year-old son it would be just as strange.

    There is just no need and absolutely no reason for it other than...well you know the answer to that...it's in your gut instinct already.
    That's strange...
    I don't see where anyone was rude to her.  Everyone has given her excellent advice!
    That is strange

    Patti, I wonder if that MT might be just using all letterhead so that is all that needs to be ordered, so they do not have to order matching paper for second pages. However, IF that were the case, I would assume the letterhead page would cost the doctor more, so that may be a way to present it as well to the doctor once you take over the account completely since $ talks for most of these docs. :D Also, if I understand you correctly, some reports are being done on letterhead that should be on plain paper and, if so, that is a real waste of money for the docs! I am with you - I have never seen anyone do that in my life. It is not only incorrect but, as I said, may actually cost more for the letterhead paper.


    I was told on one account I work for that there are a couple words that I should divide/hyphenate that technically are one word. I was told that they wanted all the words  consistent that begin with this same prefix as some are divided/separated; however, some are not, and it is not correct, and I just can't force myself to do what I know is wrong! I guess if I were to told "do it my way or else", then I would. Otherwise, I am doing it correctly. :)


    BTW, congrats on landing the new account and best wishes!


    I don't think that is strange at all....

    the harder the work, the more money it pays.  That makes sense to me, if you have work that you HAVE to get done.


    No, there's others. But it's strange, I almost took a job there too.

    Wow, I guess I'm just destined to have to put up with it.  I'm so scared about it though.


    Strange
    That is really strange.  I have no idea why that would be happening.  They must not pay for spaces or something.  I would ask the company she works for.  Sorry, I'm not much help.
    Very strange
    I just began filling out an application to a transcription service advertising on another MT forum.  Halfway down the application page it is asking for my social security number.  There is no way in (you know where) I am giving that out.  I find this a bit shady if you ask me.  Why do they need my SS#?
    strange
    Well I have to agree with you there. That was strange. That is so rude to start firing questions off at you when she is the one that should be answering the questions. I mean I could understand after you were done with your questions her asking a couple things she was interested in knoweing. But that is strange. And then tell YOU I will let you know in a couple days. I think you made a wise decision against using her to fill the position.
    That would be really strange
    I can't imagine any computer sold now that didn't have more than 1 USB port; Looking at all the old computers laying around here, I've got an old laptop that's about 10 years old that only has 1. Are you sure there isn't a batch of USB ports on the front? If you really are total computer newbie, you might be mistaking the internet input for a USB port. If you truly only have 1 USB port, I suggest you immediately invest in a hub. Speaking for myself, I use a port for my keyboard, a port for my mouse, and a port for my footpedal. Then you get into accessories- my camera requires a port, my printer needs a port, and my jump drive gets a port. There's other stuff that I don't use quite as regularly. I can't imagine a new computer with less than 4 ports.
    I think it is strange
    that dictators don't ask for feedback. If I were dictating, I would let the transcription company know that I wanted feedback regarding anything I could to to be more effective. And there are those who HAVE to know that they make it very difficult. That's pathetic if you ask me.
    Is it just me, or is this strange?
    Today, I had a doc, under family history, include the medical history of the family dog. It wasn't anything contagious or anything like that. He even reported on when the dog gets his yearly physical exam and immunizations. Strange..
    A little strange, yes...
    ... I had an overly-detail-oriented dictator once who discussed the bowel habits of the patient's dog.

    Only thing I could think of was, if it was on the patient's mind, then the doc figured it was part of the entire "holistic" picture, if you will. And since I was being paid on production, I wasn't gonna argue that it was a waste of time.... Although I once asked him, to his face, why use one word when ten will do? (He didn't quite get it.)
    you are asking strange questions
    I don't post anything that is not true!  Guess I'll have to sound like it was back in the 60's with Nixon......I have a very reliable, high level source in the company, that is all I can say....    PLUS the account is small enough, and the number of transcriptionists covering the account is small enough that when your job numbers jump by over 100 from one report to the next and all you get are the "bad" dictators I would hope even you would realize that something is going on, don't you? 
    Seems kinda strange,
    if it is just for 911 purposes, it could be so that emergency personnel could have several contact numbers in case of an emergency.  However, I've moved 6 times in the past 8 years, and I've never had to give that info out for any of my utilities.
    Strange but true:

    You may want to be careful when you criticize a company, because your remarks may have the opposite effect from what you intended.  I work for a relatively small MT service. Some time ago, we had a lady work for us who, for whatever reason, was angry when she left and said whenever she saw our company name mentioned on any of the message boards, she would say negative things about us... and she did. But here's the interesting part - inevitably, shortly after each time she has flamed us, we've had an increase in job applicants - people saying they've heard of us on whatever message board her remarks have appeared on. As a result, we've hired several really good transcriptionists.  Not exactly the effect she intended, but we're all pleased with the way this has turned out.


    Strange but true - NOT
    Could it be that after someone posts something negative the owner of the "small company" comes on and posts how great the company is to work for posing as one of the MTs.  I would believe that before believing your story.
    You are undoubtedly strange indeed
    What the heck are you smoking? You are a total whack job! Actually, you are making me a bit uneasy with your wierd thoughts and comments. You are very contradicting - go re-read your posts?!?!?!

    Seriously, did I do something personal or what? Please, don't act like little miss nicey-nice - I am not alone on picking up your strange comments. I want clarity - and by that I mean, what are you implying by saying multiple, welcome back everybody, we missed you all, etc! No time for games, cut to the chase and tell me exactly what you are talking about!
    T-shirts el al will be strange to him to and in trying to get those off, he could still get at
    :i
    It is strange to me that one of the criteria
    is whether the company made money. Gosh.

    It sounds to me like they are copping out on paying you period. Especially if by your calculations you earned the bonus.

    No communication; no bonus payout ... for me, I'd never type another minute for them again.

    Bless your heart.
    Their hours are strange. SM
    One by me was opened and hour and a half in the morning, closed for "lunch", then reopened for another hour and a half. I thought I would be able to fit time in, being MT and all, but whenever I went, they were always closed. I would strongly consider asking about hours and really thinking about it. Actually, program is lots of fun, when able to get to it.
    Yes, but here is a strange thing. SM
    A friend of mine hired on with MDI-FL and when she got her material overnighted, the Fed-Ex slip had Transcend on it.  She called Transcend and MDI-FL called her back.  What's up with that?
    Strange though this may sound.....sm
    Your persistent encouragement, although admirable, could be perceived by him as a type of nagging. I hope you don't take offense to this, but I can tell you that is exactly how I took all my well-meaning friends' and family's encouragement to stop smoking. As bizarre as it may sound, I would continue to smoke in spite of their encouragement and sometimes even more heavily. A "I'll show them" attitude.

    A different approach you might take is to back off of the subject of smoking and, if hubby should ask you why, just tell him that you realize that he will make the decision to quit when he is ready and that you will be there for him when he does make that decision. Just a thought. I hope he does stop smoking because that "enjoyment" just is not worth risking the enjoyment of watching your kids grow up, reaching your golden years together and then seeing your grandchildren come into the world.
    I also thought it was strange.
    The tone of this sounds off somehow.  I found the 'copy' part strange also and it almost felt confrontational.  Maybe I read too much between the lines...it just felt strange. 
    strange posts
    Has anyone else noticed there are some very strange posts today? I'm wondering if it is the Internet Trolls or what.
    This is strange, why would the tax place ask you
    about your hours?? I am independent and one of the most known places is where I have my taxes done year after year and they asked no such question. I am sorta scratching my head on this one as seems like an hmmmm.
    This was the strange part...
    Immediately after I submitted my testing, I received an email with all of the contracts to sign etc.. which I did and faxed back..but nothing since then. I will say, however, that we are 2 hours behind them and by the time I did get them sent back it was later in the day which was probably way later there...So, I guess I will hear if they got them back or not on Monday.
    Very strange behavior...
    Were cherrypicking work, or calling in sick...or anything else going on?  I ask because that's just crazy for a high quality producer to be treated that way.
    strange wording

    "The patient is doing well from his colon cancer point of view."


    Colons have opinions?  Oh yeah, that's right.  Everyone has one, opinions and colons, and the other part of the anatomy which shall remain nameless, from which originates some people's opinions. 


    Reply to strange but true
    Assuming this story is true, then companies should be glad for all the flaming they can get -- yet routinely, one of their reps gets on here and gets defensive -- why is that? They're messing up our plot to send them workers -- dammit! Surely our negative remarks have ABSOLUTELY NO effect, and we are no threat whatsoever, so why do they still yet feel they must get defensive? Sorry, I just don't get the problem -- there isn't one. You said so.