Yes, I do. The office staff are always very kind to me when I call, and I just
Posted By: like to remember them at Christmastime. nm on 2005-11-17
In Reply to: Does anyone send Christmas cookies or presents TO your office, if you are a remote employee? sm - twyx
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office staff at MQ
that's exactly what I've seen. I had one of the guys at 1888# tell me when I said that MQs priority is with the clients 150% and the MT's concerns are at the bottom of the list and his response was well, they do pay our salaries -- those techs don't have a clue what we do
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office staff at MQ
LOL, you reminded me at one time, about 9 years ago that we had THE tech support guy in our office pinch hitting also as the CSR. on the overnight and weekend shift, just when you would need someone with a brain...forget calling when you had question on how an account wanted a format, etc
They expect so much from MTs but the other office staff
is paid well and make mistakes (x-ray techs, scheduling, etc), be paid full benefits.
What is UP with that?
Suggest she and the other office staff take a pay cut, too.
p
Re office staff to print
No, the office staff are not allowed access to the 2 PCs and they still work with a handwritten appointment book as well as only fax facilities and no internet at work... this is the reason I have to cut & paste WP doc into Word and e-mail to doc's home e-mail so wife can e-mail the report. This is really a mess I have myself in... and Im starting to throw tantrums now! I corrected him yesterday morning on a mistake he corrected me and now its spite on his side to pay me back because how dare I take a printout from physician website with the correct spelling and show him his mistake - my reports gets marked like a school teacher grading it big circles with messages "I spelt this for you a few months ago, you should know it by now!!!" etc
We went with the accounts and Warminster is still there with the office staff.
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If the office staff are rude then all that just isnt worth it!
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Who in the heck spends time chitter chattering w/ office staff?
I deliver and it's not daily but every other day and I definitely do NOT disrupt workflow and I do not chitter chatter with the office staff. In fact, most times I go in at night when the staff is gone because I have a key. It's clear that your perception and reality are two completely different things.
Lifelong friendship -- that's a good one! Where in the world did you come up with the idea that MTs would want to be lifelong friends with the office staff?!? I work at home to avoid all that office politics crap and gossip. Why would I want to pop in daily to listen to that junk? LOL
Seriously -- I hope people don't actually take all your advice because you don't even address the important issues. You only want to try to make everyone feel smaller and less important than you feel you are.
That was with full benefits, which are the same benefits as an in-office employee for the QA staff..
However, I hear that their current QA staff are being asked to reach numbers that are out of sight and goals are basically impossible.
LOL It's not your call for that kind of thing.
NM
Is QA going to call the office and ask?...because otherwise=
they can't fix it either. If he said lady at the beginning and you have no other hints (i.e. prostate check?) then go with lady. Only send to QA if they are going to call and get the scoop.
I would call and tell the office manager
the problem and state that if they cannot provide a clear schedule of patient names, then there is not much you can do other than leave a blank for the patient name when not certain. The problem is on their end, not yours. Is it possible that can scan them and send them in an e-mail rather than faxing??
but we don't get paid to call the office
and go over words. It is not something I would suggest. It is so not worth the trouble.
I know you might be apprehensive to call the office and ask for samples, but (sm)
perhaps you could just call the OM and say you'd like to have a couple of past reports so you can make sure to keep the formatting consistent. I don't think they'd mind either way, but if you approach it as though you're actually doing them a favor (by attempting to "keep the formatting consistent"), then it might be easier for you to do.
Call Dr office and leave message about this.
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If I call the doctor's office and ask for results of an
MRI done on me, do they have to give me the results or do I have to just wait on the doctor to call me?
I got the call; it originated out of the NJ MQ office; I verified the number. sm.
The individual asked whether or not I had received the letter announcing that a package would be coming my way. State the facts, girls.
Call your state insurance comm. office
In some states, they cannot make you take out these insurance policies unless you want them or unless you don't have insurance on something that might be collateral for your loan (i.e. an automobile). Are you saying the insurance alone was $2000+ or the entire balance? That question is really NOMB, but I ask because if it is simply the insurance premium cost, I would think you could find such at a much less expensive rate going with a private insurer. I'm an IC and I have disability as well as $250,000 of life insurance on me and the DH and $50,000 on the three kids and I don't pay $2000 per year for all of that. If they coerced you into taking out these policies, you should be able to cancel them. In my state, I have three business days to cancel a contact or any part thereof. Check with your state insurance commissioner's office. Good luck.
She needs to call her State Attorney General's office and the police.
She has been scammed. She'll be lucky if they don't continue drawing off her account or do identity theft since she gave out her private information.
Can someone from the Ohio MQ office give me a contact person and a phone number to call or an email
address. I am interesting in asking a few questions to someone there in hopes of possibly transferring but I need some info first before I go from one problem to the same one elsewhere.
Good. Why dont you send some our way. What office do you work for so I can call and get your work.
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Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!
Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
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Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Glo and staff at MTS. (sm)
Just wanted to thank you for your ultra-quick response to my plight of not being able to get to your job bank this morning!! Found it w/your help, was ready when the phone call came in and got an offer!! Yahoo!! Thanks again - you are the best!
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to
we received our "incentive packet." They don't even have the wherewithall to contact us personally. These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.
If you MUST have QA on staff, they should all have guidelines, be it BOS
or AMA, whatever you choose. I've been seeing ads for QA personnel and they don't have to have been MTs. I don't get that.
As I've said before here, I work for an MTSO who believes if you have to have QA personnel, you've hired the wrong MTs. I tend to agree with her.
We get up in the morning, do our work and send it in. If there's something we don't understand, we put a note on the log for the doctor or the hospital - because we're all experienced enough that we either know what we're hearing or know how to find it.
That's why all QA staff should cc their feedback to the
entire QA staff! QA needs to be on the same page. By cc'ing the QA staff (blindly of course), QA can get on the correct page. That way, if one QA has a question, bat it back and forth to determine the answer. QA people have a good rapport with each other for the most part and are very accepting of the correct way a company does things. If someone challenges something, then we just find the correct answer and that is that! Also, the QA staff I most recently worked with had an updated frequently most common errors and the correct answers that they passed out to the MT staff and it included the reasons for the correct response. It does work.
Poll for QA staff
1. Are you paid by line, report or hour or salaried?
2. What are your production requirements?
3. Do you get incentives or bonuses beyond your base pay?
4. How do you provide feedback? (Directly to MTs, to a supervisor, etc.)
My answers:
1. Hourly ($19)
2. 12 reports/hour
3. No.
4. Directly to MTs.
monitoring staff
We need this done for a lady in our department. She works at home, goofs off, and starts late. She gets to stop working, and I get called in on my day off without on-call pay. From now on I'm not answering the phone!!!!
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
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Pay kids work around office, renovate office.
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The rod should be a guide, a staff, not a weapon.
Please reaad the following if you think spanking is okay.
Spanking can cause a sensitive child grave psychological damage. You probably won't even see it, and the child may never tell anyone or even recognize what it is. Please, please, if you insist on spanking your child, at least give that child an outlet for the anger that follows. When I child is forced to feel anger/shame directed at the person(s) they depend on above all others, and then to suppress that anger, it can cause significant, lifelong problems in his/her ability to have healthy relationships.
Another reason to reconsider spanking is the prevalence in today's society of spanking being related to sex - it's all over the place, and unless your kids watch no TV, no movies, read no magazines, and have no access to computers, they are eventually going to come across this. It can be very confusing, very upsetting.
From: http://www.stophitting.com/religion/faithMaterial.php
All of the biblical quotations advocating corporal punishment of children are taken from the book of Proverbs in the King James Version of the Bible. They were written by King Solomon, and presumably reflected his parenting beliefs with respect to his own son.
Proverbs 13:24
"He that spareth his rod hateth his son; but he that loveth him chasteneth him betimes (diligently)."
Proverbs 19:18
"Chasten thy son while there is hope, and let not thy soul spare for his crying."
Proverbs 22:15
"Foolishness is bound in the heart of a child; but the rod of correction shall drive it far from him."
Proverbs 23:13
"Withhold no correction from the child: for if thou beatest him with the rod, he shall not die."
Proverbs 23:14
"Thou shalt beat him with the rod, and shalt deliver his soul from hell (Shoel)."
Proverbs 29:15
"The rod and reproof give wisdom: but a child left to himself bringeth his mother to shame."
The Bible itself records the negative effect of Solomon's parenting style on his son, Rehoboam. He became a widely hated ruler after his father's death and had to leave to avoid assassination by his own people.
What would Jesus do?
If you take the Bible seriously, you have to notice Jesus' attitude toward children. It was wise, loving, and filled with compassion. Even when anxious adults wanted to shoo the children away, Jesus rebuked the adults. "Of such," he said, "is the kingdom of heaven." Given this attitude, it's hard to conceive of Jesus hitting a child on any occasion or for any reason. It's simply not consistent with what he taught. If Jesus wouldn't hit a child, why would we? SpankOut Day is dedicated to exploring alternate means of discipline. We believe that Jesus would approve. A simple slogan for Christians to consider might be this: the next time you are tempted to hit a child, ask yourself "What would Jesus do?" Then go and do likewise.
Reverend Dr. Thomas E. Sagendorf, Senior Pastor
Bexley United Methodist Church, Bexley, Ohio
Wisdom from the Talmud
Many people who strike their children do so not because they are evil or mean, but because they believe they are doing God's will. They often cite the phrase in Proverbs: "He who spares the rod hates his son." The problem is that pulling one line out of the Bible ignores the rest of the text. Much of the Book of Proverbs is filled with good counsel on how to be a better person. In Chapter 22 we are taught, "Train a child in the way he should behave, and even when he is old, he will not depart from it." Isn't it possible that the rod Proverbs refers to is to be used to point to lessons on the wall? When we fail to properly educate our children, we not only spoil them, we show them the opposite of love. We must use the rod to point out right from wrong, not to beat our children into submission the way slaves have been beaten throughout history. Even the Talmud says, "If you must strike a child, do so only with a shoelace." When taken in its entirety, Judaism can hardly sanction the use of violence against children. Even the famous sentence in Deuteronomy to stone to death the stubborn and rebellious son, was, according to the Talmud, never carried out. Instead, while discipline was and still is crucial for raising healthy children, striking a child need never occur. The mix of discipline and love is the recipe for a good future for our sons and daughters. The Talmud suggests: "A child should be pushed aside with the left hand, and drawn closer with the right hand."
Rabbi Larry Kaplan
Temple Israel, Wilkes-Barre, Pennsylvania
The Law or the Spirit?
In the book Spare the Child, Philip Greven suggests that our readiness as fathers to strike our sons explains why we men grow up so ready not only to tolerate but to perpetrate violence in our culture. A boy picks up his moral cues from Dad: "Dad hits me when he doesn't like what I have done. Therefore, men resolve differences by violence. If Dad did it, it's OK. I can hit people myself, especially when I think they've done wrong and therefore deserve it." Often a boy who has been spanked won't respond later to love, but only to more spanking. The Law, that is, has supplanted the Spirit within him. God's story of Israel says clearly that a son lost in the Law can be restored to appreciate and respond to a relationship with the Father only though crucifixion. In this case, that might mean the father's dying to his pride and asking the child's forgiveness, then begging Jesus to show him whatever brokenness in himself has led him to resort to the Law and how to become hospitable again to his Spirit's rule.
Reverend Gordon Dalbey, Santa Barbara, CA
Author of Fight Like a Man and leader in the Christian men's movement
Quoted with permission from Fight Like a Man
Also see: http://www.nospank.net/toc.htm
No, I am not qualified as Chief of Staff
but I do my job well and I think that is what matters. I took the time to learn what I needed to learn (on-the-job training) and I am very much qualified to work as a medical transcriptionist.
Try Piedmont - they have inhouse staff nm
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Cranky staff is not your imagination.
The attitude you describe seems to be prevalent. It is as if we were a necessary evil rather than support staff. I think personally it is due to the amount of time needed to keep the paperwork in order. Everyone hates paperwork (even if it is electronically) and we produce a ton of it.
Also, in my view, physicians and care providers absolutely hate to make errors given their jobs are so important and the likelihood of a lawsuit keeps them paying very high premiums. We MTs tend to be one of the few who can say that an error has been made. It can irritate some doctors though I have met a few who are very thankful for it.
In the 20 plus years I have been in the medical field, there has been a change due to pressure from insurance companies also, plus the change in patient complaints as the population ages. This may add to frustration as the bottom line is not only finding relief for the patient but making sure treatment is approved by insurances. This can only get worse from where I sit as cuts are coming with Medicare and Medicaid payments.
I type things like this a lot. Staff are always
calling in chaplains, pastors, etc., to comfort the patient and/or family. I don't understand why it is even questioned. Whatever the doctor dictates is transcribed (except major cussing, but even that is if the patient is being quoted). We are not here to determine what does or does not go into a report. We just transcribe it as dictated.
How about QA staff from previous jobs?
Do you know any other transcriptionists? Those are the only two I can think of for you. I have always been IC and have had individual doctors to give, also, if that applies to you. Good luck.
Go search bar and put in the word Staff
It will bring up a post(s) regarding the EMR system posted on Jan 12.
Put the word -- staff -- in the search bar. It should come up medical records staff being replaced by EMR
I sent it to 2 staff writers for the Associated Press plus...
Forbes Magazine, 60 Minutes, USA Today, Washington Post, NY Times, and a couple of others. The Editor who e mailed me did not know I was an MT but that's okay - you investigate one offshored industry, you investigate them all. I asked him to check into any credible sources he had. You may have noticed in my letter it constantly said, "See what you can find out."
*70 will disable call waiting unless you are expecting a call and want it on (nm)
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HAPPY 4TH OF JULY from all the staff at MTStars!
Happy Mothers Day from the staff at MTStars! May you have the best day!
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Happy MT Week from all the staff at MTStars!
Administrator
Goldbird
Sam
Natalie
Jamie
Kelly
AJ
Kasey
Sharon
Adam
Mimi
Good idea about telling them to let the staff
I'm going to have to use that one! LOL Since most clients aren't wanting more work put on their staff, at least not in my experience, that will certainly be a showstopper for many of mine. :D Hee hee, thanks for that tip, JoV! ;)
Staff will be reduced and equipment not replaced
Care provider will attempt to maintain their income and will attempt this by reducing staff/overhead (that includes transcription by the way).
The medicare/medicaid patient should have copays that are reasonable.
Reasonable is the key word here. But there is a sense of urgency that is taking place due to the state of Social Security and the aging baby boomers who are beginning to retire, who will due to good medical care for a lifetime, perhaps live for 20 plus years on Medicare benefits.
My vet and his staff told me nothing makes their day more than goodies!
It may be old hat, but they said getting a basket of cookies or pastries really makes them feel appreciated. I know you wanted original ideas, but this is what my large vet practice has told me in the past. Good luck. :-)
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