Yeah...let's not try to do anything constructive because everybody is contributing to the problem

• Rita now a category 4 and taking same path as Katrina. - MI-MT
  • I live in Houston and am debating whether to leave or not. Even being a - TM
    • I live 3 hours from Houston and our weathermen are - cowgirl
    • probably heavy rains and strong winds - to your area
      • What kind of damage that far in? I am not really worried about - TM
        • mostly trees limbs causing damage by falling on wires and rooftops - there was some flooding from local creek from heav
          • They are predicting 3-5 days with no power. SM - TM
          • and I forgot to add, of course, the - power outages for hours in some areas nm
            • and.. this was with 45-60 mph wind gusts - for much of night nm
  • Same cycle as in the 1960s - Saw this on Fox News
    • The earth is a dynamic thing, and to think that WE can influence it all that much is IMO - rather silly of us. History is full of disasters.
      • Actually it is the height of human - arrogance to think we can't....sm
        • The trouble is, everything is politicized... - SM
          • Yeah...let's not try to do anything constructive because everybody is contributing to the problem - No ostrich here.
          • We are 4.65% of the world's population - and consume 25% of its energy.sm
            • And we have the largest economy on earth, and lots of good comes - from our wealth and ability to help others around
              • And create enormous amounts of trash and pollution. Human overbreeding is doing us in. nm - population control
                • American's don't overbreed. We use birth control - talk to the third world countries
              • We are the largest consumer of goods. nm. - Passing through
                • Apologize for the mistake...meant sm, not nm. - Passing through
              • Or New Orleans! or Mississippi! - so much help and so timely!! nm
              • Yeah, like in Iraq....lots of help there - OMG! no message
              • So in the meantime, consume, - consume, consume like there's.sm
                • Like you don't consume? - nm
                  • Duh, everybody does, but you'd be - surprised at how wasteful.....sm
                    • What, like most people don't do those things? - most people DO
  • yep, global warming? But projected path is Galveston due to high pressure & - they are in the process of evac'ing. NM
    • Global warming my Aunt Fannie... Check history, there have been numerous cycles like this - with high hurricaine activity. nm
      • Not this many, this frequently, - this intense....NM
        • The truth is.... - SM
          • More truth - see link.
            • You proved my point.. Most active ON RECORD, which is but a blip in - the earth's existence. nm
              • A man hears what he wants to - hear and disregards the rest...sm
                • Just give up...no point in reasoning with an individual who does not want to understand. nm. - No ostrich here.
                  • Oh gawd, you MUST be a liberal... You all think you're so enlightened. - and couldn't possibly be wrong about anything.
                    • Being educated about the environment and caring about what is left for the next generation does not - No ostrich here.
                      • I care and I do educate myself, but the jury is still out on global warming. - The facts ma'am
                        • According to who...Faux News? - LOL - no message
                          • As opposed to Commie News Network? - nm
                      • ...does not make me a liberal. nm. - No ostrich here.
  • I just hope some of the rain comes up to VA, it has not rained - in ~ 6 weeks or more here - sm
    • We had some storms with heavy rain yesterday but did not make a dent - Richmonder

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What I don't understand is why you think they're not. People are stating the truth--the employer calls the shots, not the employee. Just because the truth isn't as comfortably "warm and fuzzy" as you want it to be, doesn't make it less true. It seems that this point is missed very frequently on this board and to try to convince this person that it is the employee who decides the working terms is both cruel and non-constructive. (There are so many cliches that I could use right now I'm not even going to start.)

There have been several posters who lament the loss of jobs to overseas competition but instead of laying blame at the feet of workers who want to call the shots, they instead try to blame the people who are hungry for jobs and are willing to work at getting and keeping jobs that are "too demanding", "too demaning", "not family-friendly" for US workers. Employers are also to blame when their biggest concern is the bottom line and not upholding the society that allowed them to become employers in the first place.

A very good book to read for more on this subject is The World Is Flat by Thomas Friedman. It is a long book but if you're really interested in understanding what is going on in the world today and being prepared for the reality of tomorrow, it's worth the read. Of course, it also requires a mind willing to see the problems that both workers and employers have created.

providing commentary and suggestions on improving the MT's work process (i.e. 'hearing' ESL's better or maybe a more refined search process, etc.) in a professionally worded fashion.  Most times when an MT leaves a minefield of blanks in a report it's because he/she because of their lack of experience wasn't able to 'hear' what the dictator was saying. 

A true QA person of excellence can recall their own journey on the road of transcription, remember that type of frustration and lack of experience, and translate solutions and suggestions to the MT in a manner that the MT can draw upon that experience and going forward incorporate the QA's suggestions into their work process, correcting any deficiencies they may have in putting out a quality document without a lot of blanks.  

In the case of where you work, sometimes constructive feedback is as simple as just filling in the blanks.  You can use the document that's been returned to you as a sample for training your ear to better hear what that particular dictator is saying when you get him/her again.  In this way, you continue to improve and are more autonomous in the work that you do. 

I hope this helps. 

You came here to whine and moan about QA and you wanted people to pat you on your head and said "poor little MT, you were right."  When you didn't get that, you started throwing a tantrum and telling everyone what big 'ol meanies they are.

By your own admission, you have been an MT for three years.  You are in no way qualified to tell QA or the QA supervisor that you like or dislike changes made, account specs, or anything of the sort.  Your job is to type according to the account specs and according to whatever other BOS rules QA imposes.  Like it or not, this is the job!  MTs are called upon to be flexible.  Personally, I abhor the BOS, but I like money, I need money to live and feed my kids, so if my employer says do by the BOS book, then that's what I'm gonna do.

I going to go out on a limb here and guess that since you said some of the mistakes you made were "stupid mistakes" you shouldn't have made, then you probably look inexperienced to QA and aren't going to be taken seriously when you complain.  When you've become a seasoned MT who makes very few mistakes and then want to complain, you might be taken a bit more seriously.

I have 20 years under my belt.  My last QA score (which happened to be yesterday) was 99.5% and that is my consistent score.  If one day I get a QA score say below 98%, then I may question it diplomatically.  I probably have more experience than the QA person proofing my work, but being condescending is not the way to go.  Here you are 3 years experience and you are condescending and go above your QA's head to her boss.  Good thing you're starting a new job, sounds like you're going to need it.

That's my 2 cents.

most MTs either don't read it or read and immediately send it to the recycle bin literally and figuratively.  So when I send feedback, it is basically a list of their errors, my corrections, and quoting chapter and verse from the BOS if necessary. 

Quite frankly, I'm tired of hearing MTs gripe.  I used to try to educate and mentor MTs, but it is a thankless job.  Someone below said that QA people try to insinuate their egos, but in my experience it is the MTs ego that is getting in the way.  So many MTs think they are "excellent MTs" and so many of them are not.  At one point, I decided to keep a running log of unacceptable errors that even the most remedial MT should not be making and start posting it here because I'm so sick of MTs posting that QA is unreasonable or big meanies.

So here is a very unacceptable mistake I've seen this morning and I've only been on the clock for an hour...

"pressure ulcer on the left heal"

Of course, when I sent feedback to this MT, she emailed me saying "ha ha, oh it's just a typo."  Problem was she did it repeatedly throughout the entire report -- not just once but every instance the dictator talked about the left heel ulcer, she typed "left heal ulcer."

Now, MTs, tell me that I'm not supposed to roll my eyes and be a little irritated that I had to spend fifteen minutes listening to her entire report because such a basic error sends up warning flags, when I should have just had to fill in her blanks.

I understand where you're coming from.  The respect is just not there anymore.  Everyone in this business has heard for years about how voice recognition and EMRs are going to replace us all, which I just don't buy.  I work for a national on a difficult account with many ESLs, and it generates lots of work.  Every summer we have problems keeping up with turnaround but the management has yet to come up with a solution that actually works consistently.  I suspect it's a combination of MTs having kids home from school during the day now, vacations being taken, and people not working their schedules,  but most of all I think it's just plain burnout - we deserve to enjoy the summer too.  Last summer I worked so much to the point that I think I did substantial damage, and my body just cannot take it anymore (been at it for about 20 years, the last 10 years of it steady).  The powers that be fail to understand that we are not machines! 

Uh-huh

That makes complete sense (not).

It's called MT stars, as in medical transcription, so post regarding medical transcription - as in the profession......understand that?

You want Regis and whatsername?  Post on that board.

You want Romper Room?  They have their board, too......   Get the message honey bun?

Account instruction#1 says bold and CAPITALIZE allergies, list medications in number form regardless of what dictator says. Do NOT abbreviate in HPI, but you can abbreviate in Assessment if the doc does.  Don't use degree sign unless doctor dictates it.  List assessment in number form, even if there's only one item.

Account instruction #2 says bold headings but never bold or capitalize allergies.  Only expand abbreviations in Assessment but nowhere else in document.  Be sure to use degree sign when typing temperatures.  If there is more than one item in the assessment, use number form in listing them.

Account instruction #3 says never bold or capitalize allergies, don't abbreviate anything.  Never number medications, even if dictated by physician.  Can use the degree symbol if Drs. A, B, and C dictate such.  If Dr. D dictates patient's name in body of report and uses words that don't exist in the English language, be sure to type what he says since it's a verbatim account, and he complains all the  time that he doesn't want his report to sound so *formal* by using *the patient* instead of the name.   For all other reports, use *the patient.*  If Dr. E dictates the patient's sister, Sara, do NOT use the name Sara and just type *the patient's sister," regardless of what he really says. Dr. F might not dictated a numbered assessment list, but that's what he means.  Dr. G prefers to see the text of H&Ps on the same line as the heading, but on his consults, he thinks it looks better if there's a hard return, with the text starting on the next line.

As an Editor for multiple accounts, are you sure that YOU'RE paying attention to all the little idiosyncrasies contained in the sometimes 20-30 PAGES of account instructions for any given account? If so, I doubt you would find it so easy.

live in Bush's world.  Must be nice there!