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Wow..I'm so shocked. I didnt know this happened. I know the clients pay the MTSO owners so why ca

Posted By: WanderingMT on 2007-09-06
In Reply to: Late Pay - Anon

the MTs who do the work. Is this the same person. It sounds like she is a nice person but nice does not pay the bills. Anyone care to give initials of the company as I have been looking for a IC job and obviously with these people having a huge turnover due to nonpayment, I do not want to fall into that trap. How awful!!!


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Question for MTSO owners/ICs
After years of working for others, I am looking to start up my own service.

Can anyone tell me what is the average going rate to charge for a hospital/acute-care account ? I have no idea of where to start my offers out at.
Are these direct clients or for an MTSO?
I have direct clients plus do some work on the side for an MTSO on a prn basis. With my direct client, I had to work a lot of hours to meet a 24-hour TAT. They were adding on more patient days and the workload kept getting bigger and bigger. I had to finally sit down with the doctors (there are 3 of them in the practice) and say, look, there's more and more work and it's a lot for one person to keep up with. I asked them to prioritize for me and tell me what is MOST important. Now what I do is immediately work on the top priority work. I do that in 24 hrs, and they extended the rest to 48 hours. There are even a few reports that they said they could wait up to a week for since they don't need them back right away. I've never needed the week, but it's nice to have that cushion. If these are direct clients, you might talk to them and see if you can work out something like that, too. For example, any new patients or patients that would be having a procedure/test at the hospital need to be back in 24 hours, but the f/u visits can be 48 hours. Many days, you will probably be able to do all in the 24 hours, but if you know they're okay with some going to 48 hours, it will take a LOT of pressure off your shoulders.

That's just a suggestion, of course. It might just be that you need a better Expander program or some kind of productivity tips, but without knowing what you are already doing, it's kinda hard to tell. Are you utilizing expanders, macros, etc.? Creating normals for each doc? Also, if you haven't been doing their work for very long, your speed increases over time and that will help. Some people say it helps to set a timer and have a goal of XX amount of lines for that time period.

Maybe you can keep a log, kinda like a timesheet, and mark down what you are doing every so often so you can see what's taking the most time. Then you could start your day with the more difficult work and end the day with the easiest. That's what helps me the most. By starting the worst dictation first, I know if I have to spend a little extra time on it, I can. I try to gauge how long each batch should take and stick to that time limit.

I think that's one of the bigger challenges at-home MTs face, actually, and I'm sure others will have even better tips for you than I do! We all face it at some point, though. ;)
This happened to me too. Small MTSO been with
them for 3 years.  check was mailed, but post office put it in wrong box.  This has happened 3 times in the last 3 months and every time it was the post office not them.
From an MTSO's standpoint, I would tell them what happened and ask for time off. sm
If one of my MTs came to me with that, I would be happy for them! I am sure if you explain what happened, they will be happy for you and will leave the door open for you. If you can give two weeks' notice, that would be best and you could take a leave of absence rather than quitting. Just talk to them. You might be surprised that we're human too :)
I'm shocked as well ... here's where ...
Look at the recipe thread here on page 1 of the Main Forum.

Open the post by "Just Observing".

There are ads displayed on the right, down the page where the "latest" posts are listed.

One of them is for BPO Experts. It is an ad for Indian offshoring of MT, coding, different types of HIM work.

I am quite shocked myself to see this ad on this website.

I am shocked
I still can't believe it. I did a search for MT companies and came upon Zydoc. Searched here but found only one person asking a question. Started filling out the form on their website and got to the last page and it asked me to enter my CC info!!!
I was shocked!
Ace really deserved to go home last night. I can't even believe that it was Bucky.
I am shocked!
What a jerk that doctor was! I am sorry you got in trouble for that, but I am sure you flagged it and did not just send it in as a final.

You go, girl!
I was so shocked!
I could not believe it when I read what was on this web site.
http://infiya.blogspot.com/2007/02/spheris-medical-transcription-company.html
I am shocked that.....
companies even use PayPal to pay.  PayPal is not a very legitimate company and is KNOW for freezing funds, over-charging fees, etc.  Years ago, Paypal decided to freeze $3,000 that I had in an account to "investigate" it, although it was clearly shown where the money came from.  It took me a year to get my money back.  I found out that they do this sometimes to invest different monies I guess.  Crazy company, I wouldn't use them!
and it's mostly owners now but....sm

I have lived under 3 different families with children, all children being in the MASTER bedroom above mine.  I have had to wait for TWO sets of kids to grow up.  It's the noise from the kids from the first 2 families.  Ok, this current family, has toddlers - little toddlers of which the older one (5) is a little terror....


I transcribe in both bedrooms, the master for private MDs (as the 2nd BR used to be my daughter's but she's married now and out of here), and the 2nd BR for a national.  With this 3rd family, besides the children, this bruja (Spanish for witch) decides every now and then to BLAST her music at 3 PM so loud that my walls shake (it's the bass that bothers me the most).  I have complained at the concierge desk, has been documented for one year, and then a few weeks ago I decided to introduce myself, big smile on face, while her music was blasting, and tell her that I live under her.


HUGE MISTAKE!!!  This bruja says *oh, YOU'RE the one (who had been complaining)* and pointed her finger at me, and I said *NO, YOU'RE the one, the one who is totally inconsiderate of those above you, below you, to each side of you, and across from you* to which she said *take it up with the concierge* who met with her and said *you can take action* -


an hour later, the police came to my door, BECAUSE I RANG HER DOORBELL - can you imagine - well imagine the courts today, how they worry about the rights of the criminals and what about the victims.  While I wasn't a *victim* - the years' worth of documentation with the concierge AND security, should've been enough.  Nope, they told me not to ring her doorbell anymore and if her nose level gets that bad to avoid the concierge and CALL THEM.  I hate bothering the police for things like this.....but I WILL.


S. Florida is where I live in case you might be wondering where they could possibly be THAT inconsiderate.......yep, S. Florida......


Welcome new owners, but please let us know
or if our posts or information are shared with anyone.
I was shocked too. Are there that many pedophiles?
a
You're welcome. I was shocked at some of it too. You know, there are
in stores and bakeries now too!!!!  Lots more opportunities to be sitting in a danger zone in case you happen to be called in to be tested out of the blue and there you stand with you teeth in your mouth (and a few muffin crumbs on your blouse)...failing a drug screen.. yikes.
Yes, shocked here, too. As my 3 teens have
pointed out, dear Cat is sure strutting her you-know-whats. Yuck. Chris was absolutely stunned, and so were a lot of viewers. We're not even gonna bother - the remaining 3 are nice enough, but talented enough? No way!!
Very true...I was shocked as well
at least we can take comfort in knowing that SOMEONE will give him a recording contract.
I am shocked you would even question. sm
Your job is to transcribe the dictation.  It is not your report - it belongs to who signs it.  And unless you cannot understand a phrase or word - you blank it.  Sounds like that was a clear sentence.  Shaking my head. 
The more I read, the more shocked I am
Your pharmacy cannot tell your husband your prescription is ready. Where does this madness end? People on here are paranoid, the whole world seems like going in the same direction. You cannot call someone's name in a physician's office, your next of kin cannot be told your prescription is ready- on and on and on. All this political correctness is just a bunch of bunk. I could use a lot more words to describe but not allowed to do so here.
Irresponsible pet owners
This is similar to thread on the spotted board about irresponsible owners.  The posters there had sympathy for people who were careless with their pets.
This IS the owners board to do with as....nm

owners trying to compete
The companies are trying to keep their profits high, be competitive with India and the doctors want to pay next to nothing. It's a tough business right now. I would look to other options or really push for more money. I wouldn't work for less than 9 cents. On the other hand, there are MTs out there who think they are very good, but they are honestly terrible. I think if you push for a quality company and sell yourself and you truly are worth the money, you will get it.
I don't get it....the owners, the advertisers....
nm
Owners set the tone
Owners can indeed be nice, but they also need to set the tone, or the corporate culture, for *nice*.  Polite and respectful has to be the clearly stated expectation for behavior by everyone.  *It goes without saying* does, indeed, need to be said and reiterated every so often.  The idea that everyone in the firm is a client of every other employee needs to be stressed.  Some of these things are fairly easy for the owners to check.  Ever call your own business as a potential new hire and see how you're treated?  Ever call Technical with a problem and describe yourself as a worker instead of a boss?  It can be a real eye opener, and it's something owners need to know.
That sure is odd! I wonder if they meant the OWNERS of
nm
I am shocked at how some people responded to this.....
Everyone has their bad days....that doesn't mean you throw your marriage away and decide you are better off w/o them. I know where you're coming from having a husband of my own that some days I could just kill but most days I love him to death and don't know what I would do w/o him. Don't pay these people any attention or let them get you down. Vent when you need to...
I for one was shocked at the line rate
When I first started out.  They start some at 5 cpl, are you kidding me?  10 years ago I started at 0.0775 cpl.  How can they do this and get away with it?  Why are people signing up to do this?
I'm shocked. Sherrie come on out and talk to us
Dont you owe us that much?? We have supported this site for years.. Talk to us.
I wouldn't trust this at all! I'm shocked you do!
Talk about inviting trouble in the door!

OSi owners can do transcription...lmao

For the board owners, just a note to say
nm
I would!!! I get so irritated at irresponsible dog owners (sm)
I hope you file a complaint. As someone else said, at least it will be on file.

I second the pepper spray!!! We have dogs in our neighborhood whose owners let them use others yards at their litter boxes, so to speak. I don't have dogs but have a yard full of dog doo. With kids who like to play outside, or even when MOWING! that is nasty!!!
I am shocked too! And the way that Ryan Seacrest just blurted it out...sm
I did not like that one bit!  That was so mean how he told him he was the one going home!  It was a shocker, but he will be one getting a contract sometime in the near future.  I hope Taylor wins!  I will for sure be keeping my phone lines busy next time - just goes to show that you better be calling and voting for the one you like most.  Never would have thought Chris would have gotten voted off tonight....
Previous owners were jerks....dog got hit by a car, by the time they took it - sm
to the vet it had gangrene. They told the vet to put the dog down (a year old)...vet called a Husky rescue organization who "rescued" him and had the necessary surgery done. My family adopted him about 2 years ago....great dog, keeps our lab company too. He can run like the wind which is pretty amazing.
Service owners/cherry pickers
Why do service owners never seem to notice cherry pickers? Even going to great lengths to deny there are any in their group?
Because owners, managers, and CEOs are all trying to cut costs
so they can make as much moolah as possible.  EVERY OTHER JOB I have ever had provided on the job training, EVEN the salaried professional white collar positions.  Going to school or college does NOT train a person to automatically step into a position knowing everything.  Nurses, doctors, lawyers, managers, HR directors, personal bankers, vice presidents, all of them had apprenticeships, internships, training, or worked their way up.  MT is the only field I know of where nobody is willing to train or mentor newbies.  The training at my last MT job consisted of an emailed two-page explanation of how to pull up their jobs.  That's it.  No account specs, nothing.  Go live on day one.
I've noticed a lot of business owners
have their own way of doing things - sometimes too extreme for me.  They either have done so long their way - they don't realize things have changed since they started - or they go by the BOS down to the letter - each and every single letter - and possibly your accounts have not followed that closely in the past - or they are just picky as all get out and have a huge ego and want to make you feel inferior.  There is also the possibility you may be doing some things 'wrong' - but if you have been in the business for 20 years - cannot be that serious - and obviously you know what you are doing!!  I have run into absolutely crazy things in the last year with different MTSOs.... you dont' even want to know!!
Any small MT business owners in CA out there? I need advice!!

I'm looking start up my own small bus., just a couple accounts, but I need to know if there are any HIPAA contracts or anything else that I should be providing for the doctor and myself to sign.  Any advice would be truly appreciated!!


Thnx, Rachel


The owners of both Andrews and M-Tec very accessible and can help you with your decision.
Best of luck. :)
Why do you assume the names here are made up? Could it be the new owners
just posting to post? I have always been here (ss) and I have seen Hayseed, TRose, Country MT and many others that I no longer see anymore. If everyone would keep using their same names, initials we would know who is who.
Who's laughing? I'm just shocked that you take offense to the person who is correcting
YOUR mistakes, rather than the morons who are making these ridiculous errors, making the MT profession look silly.  These mistakes should not have been made.  I'm embarrassed for you my dear, not laughing at you. 
I agree. I was shocked too. Laurie seems irritated; thought a little
mothering might help calm her down.

I'm raising my children alone. I know how it is.
I believe the original poster is the one doing the scoring, and she is SHOCKED at how low the score
is for the MT, and she doesn't even know what to say to the MT under comments. I can certainly relate - lately, its abysmal in my company.  How, oh how, do these MTs get hired?  To me, that is the BIGGEST mystery. 
I'm shocked that they are still in business. Why haven't they been prosecuted and/or shut dow
nm
I received an invitation to a baby shower that shocked me....sm

It was for a friend having her second baby...already strange because I thought baby showers were only for the first baby, when you don't have any of the necessary items. The worst part, though, was that printed on the invitation was the ADMISSION PRICE to the party! It was a tea party at a tea room of some sort. It also was printed on the invitation what gift to bring! 


I chose not to go to the party. I politely declined and gave an appropriate gift of my own choosing at a later date.


 


 


The owners of the companies I work for certainly could increase my cpl rate. nm
:}
the people who really make BIG BUCKS are business owners
especially when they go into...say- window washing or something right away, instead of into debt. In general, I'm for college - plan to push my kids to get their master's right away as that seems entry level nowadays - but where I made really good money was owning my own service. Make(made) more as an MTSO than I ever will as a nurse-practitioner.
And will you admit there are plenty of wannabe service owners also?
nn
Hi, yes I did explain above. Really shocked by that post who thinks I'm a company...ahahah
NO bad intentions whatsoever. Shoot me for copy and pasting....too lazy to reype.

That's just really funny.
American Association of Medical Transcription Service Owners
They do not represent the rights of the individual Transcriptionist it seems but rather promote their organization in order to continue to exist and to continue to survive, they seem to think they should stand up for the service owner and not the MT.

You'd think they would be giving information on how to get more production since our wages have stood still and unless speed engines are used, we make much less than what one would think.


Solid company, nice owners, LOTS of ESLs nm

No, she didnt but so what if she did?
She was self supporting.  She didnt take anything from anyone or go on the system.