Work in a hospital and no one cares about quality, unless there is a malpractice law suit involved.

All anyone worries about is quantity.  The work is terrible and the only time anyone even acknowledges it is when a doctor is being sued.   When my son was operated on I had to marked his leg in permanent marker before surgery because left/right get mixed up so much.  You can tell reports that comes from India and my supervisor sits there and laughs with us.  Due to the "freeze" we haven't had raises in over 5 years.  

• Quantity versus quality - ConeyIslandGirl
  • My experience with quality/quantity and an Indian owned company. - sm
  • quantity vs quality - Beth
  • OMG! - l
    • Just not a typing machine?? - Gloria
      • Forgive me if you misunderstood.. - l
        • Either way, in the end this is what it turns out - Gloria
    • Quanity/Quality - CRzMT
      • Work in a hospital and no one cares about quality, unless there is a malpractice law suit involved. - sm
        • Quantity versus quality - pmbradley
          • I hear ya sista. - nm

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I've read here before about some MTs who work for RNs transcribing their notes for medical malpractice lawyers, particularly in So Cal.  If anyone out there can give me more info such as need, what to charge, how to find, etc, I would be so grateful---I'm an MT/editor/quality auditor with 10 years' experience needing to make more money out of my skills.

Thanks!

I have emails raving about how good my work was.  The trouble came when I started asking questions about pay and complaining that she was sending me work when was convenient for her and not when I needed it.  She would stay up all night and then sleep a good part of the day.  I told her before I started that I wanted to work early mornings.  She said that was no problem whatsoever, BUT then I would see no work until 4 o'clock in the afternoon.  She would promise me work and send it to me and it would be the wrong voice files, so I had to delete and start over.  She was SO disorganized.  She said that she has 50 happy transcriptionists and complained that I wanted some samples.  I did not know how she wanted things formatted.  It was just a mess.  The day she "fired" me (I have never been fired before in my life), I had basically told her that morning if things didn't change I wasn't typing another character. 

Of course she had 50 happy transcriptionists.  Her work was being subcontracted by a lady in Atlanta.  She didn't have contact with these transcriptionists.  There was a middle man.  I told her I could guarantee the lady in Atlanta provided her transcriptionists with some sort of guidance or samples.  The hospital system had some sort of weird thing in place where some places needed soft returns and some hard returns and she told me you couldn't mess with that but I was unclear on exactly what went where. 

I don't think I will ever work for a small company again. 

Anyway, I have drafted a demand letter which I intend to send Monday.  Someone below asked for the name of the company, and I would rather not say until this all pans out.  I will definitely post the name of the company eventually.  I just don't want her to know what my plans are at the present time.  I don't know if taking her to court will do any good, but it is worth it to make her miserable.  It is a 2 hour drive for me, but I called and I can file via the U.S. mail.  So it is only one trip.

I maintain 99% accuracy above on my reports.  However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well.  :-)    I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run.  There are too many interruptions and such when you have other people running in and out, phones ringing, etc. 

I doubt that anyone but me really cares about the lines per hour it takes for me to do a report.  They just want an accurate report in a timely manner.  I take pride in my work, and would never just slop something out for the sake of the almighty buck.   And, as an added incentive, I work for 2 companies, and one of them has my name on each report.  I don't have a problem with it, but I did think it was a bit unusual at first.

Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck.  

I worked for was around $25,000 a year (in 2000) , but the neurosurgeon in the next office paid almost a half million dollars in malpractice insurance yearly.

How's that for expenses?

Keep in mind the state of the art equipment that the hospitals now have to save people that they didn't have back in even the 1990's.  Unfortunately, everyone has to pay their share for upkeep I suppose.  I got a bill for almost $500 for a quick care appointment for an eye irritation that turned out to be nothing.  Insurance paid $98.00 of it.

I wouldn't have bothered, but as you all know, it isn't easy doing MT work with one eye shut.

Also, is it a large teaching hospital? If so you have to consider there will be A LOT of different residents dictating, usually a lot of ESLs at teaching hospitals, and the residents rotate out and new ones rotate in every summer. So you can't expect to get the same dictators and build up your macros because the dictators change all the time.

I would say 9 cpl would be a pretty good offer for a small to medium community hospital where you will be doing the same dictators on a daily basis.  But for bigger, urban or teaching hospitals I would want at least 12 to 15 cpl. 

They called it a 'CryptoCard' and it was about the size of a credit card.  You needed it to log onto their system--whatever number was displayed was the log-in number you were to use at that time.  It always changed....security precautions.  I never paid for it, but had to return it when the company lost that account....dumb bastids...was a great account.

I have a physician list and I have a website to look for other doctors. But how can they expect me to know how to spell patients' names? They can't. I have a disclaimer at the top of my log sheet that says common or phonetic spellings will be used where patient name spellings are not provided.

That was the thing that held me up when I worked "live" from home for a hospital. All that diddling around finding out whether it was "Kathy" or "Cathy"  -- I don't do that any longer and you're right, it makes a HUGE difference.

I would think you applied there.  Anyway, we get paid by production in-house at 9 cpl.  Only time hourly pays is when we take time-off, equipment malfunction and of course meetings.  The only thing I don't like is that the hourly people (coders, clerks) dont' understand that and want to visit and get offended when we tell the we have to work.