Why are we protecting OSI's reputation from truth admin?
Posted By: n/m on 2005-11-02
In Reply to: Lets set the record straight, email was concocted - OSI DOES NOT OFFSHORE
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Protecting your employability and livelihood (SM)
As I have read here and elsewhere several interesting pieces regarding the value and employability of new versus experienced MTs, I've had time to do quite a bit of thinking and review. This has produced some uncomfortable but profound changes in my perspective on this topic and this industry. I wanted to share these thoughs with everyone, hopefully to support and influence as many as possible to take stock.
This topic has been disguised and hidden and mislabeled for a while as a variety of names -- setbacks, progress, trends, offshoring, labor costs, etc. All of these words are only descriptive of the true topic: Change.
Change is the one state of being that we can all count on. Evolution is part of who we are as people, as a nation, as workers and it applies in every role of life. Everything changes at some point. Without that constant change, there would not be renewal and freshness that is necessary to continue. Change brings usefulness.
It also is uncomfortable for most and can be quite painful for some. Sometimes it produces unwanted results. More often, because we want to resist change, it produces results that we tried to avoid. Change does, however, continue on - with or without us.
The key to surviving and evolving with change is a characteristic we all are capable of: Adaptability. Making ourselves adaptable is what will keep us included in change. Exclusion means an end. Unless you want to change direction completely or embark on completely different pathway, exclusion will be the death of whatever process you are referencing.
I have opportunity to be involved with many new MTs as well as those with quite a broad spectrum of experience and backgrounds and from different countries. These are the observations I have made:
New MTs and those in the economically challenged countries are eager to learn. They are open to learning and have new sources of energy. They are willing to work harder, with more effort.
New MTs usually do have specific training on the AAMT's Book of Style (2nd edition). While not every company or client employs the use of this reference, many do and these newer MTs have already been trained in its use.
New MTs usually have a little more specific factual information regarding terminology, disease processes, etc., that experienced MTs may have missed in their on-the-job training along the way.
New MTs are accustomed to feedback because they have been educated by receiving it - quite a bit of it, in fact. They are seeking that feedback and they know what to do with it. It keeps them keely aware of what they are doing.
Experienced MTs that have had broad exposure to many types of dictation, especially large acute care facilities and teaching hospitals, have an incredible knowledge bank to draw from. They usually possess a living understanding of operations and procedures, actually envisioning what is occuring during the dictation, and can apply that knowledge to assist them in ensuring the transcription record is accurate and complete.
Unfortunately, the more experienced MTs have usually not worked in an environment that provides a great deal of feedback, if any at all. For many, this scenario of no news is good news equates to their being correct in all they do. With the push for quality these days, once feedback is being received, it becomes personal and defies what they have been practicing all of their years. It can easily make the most experienced MT defiant and bitter. Being argumentative, however, keeps one thought in the mind of the employer: You are unwilling to be taught.
Many experienced MTs have no experience with the AAMT's Book of Style (2nd edition) reference or may have obtained their copy but have no formal training in using it. Owning that reference is not enough. You must be able to use it appropriately.
Experienced MTs often feel they have paid their dues in the past and that they should have first choice at accounts, schedules, etc. Employers and accounts need experience dispersed throughout all of the days/hours they are providing and needing coverage for.
What I see are needed to protect your employability and livelihood in this industry:
1. Make yourself adaptable. Make it known to your employer and those you apply to. An employer hires you to do the job they want, the way they or the account wants it done. Do not be afraid - your experience WILL come into play but you need to be able to adapt to their needs. Remember that you are working FOR them.
2. Create a teachable spirit within yourself. Be open to feedback and ask for it. Perhaps you did transcribe it this way for 25 years...if this employer or account wants it differently, then they just do. If you've never used specific references and your employer/account wants you to, dive in and learn to use those references! Let your employer (and those you apply to) know you are teachable. Keep the argument out of the scenario.
3. Learn to use the resources you have available. You do NOT have to be a supporter of the available professional organizations to take advantage of some of their pros. If it is important to you or your employer, think about certification or registration. If it is not for you, don't worry about it but do not mark yourself by detracting from those who do value this. Many facilities do want the use of the AAMT's Book of Style (2nd edition) so obtain a copy and learn to use it. Courses are often offered to help you understand trends in the industry or how to improve your skills, go into business for yourself, etc. Take advantage of those offers. You do not have to be a member of most organizations to do so.
4. Be responsible for your own skill set and improve on it each year. Purchase self-educational materials and work to improve your own knowledge bank. This is an investment in your ability to earn your living!
5. Dedicate yourself to becoming an expert in the trends that are changing the MT industry right now: Speech recognition and ESLs/foreign dictators. I realize those are 2 hot topics but they are not going away! Learn to make speech recognition your friend - learn to be the best at it! Make employers WANT you because you excel with it and want to! It does take dedicated commitment and patience to learn ESLs but the more you do, the better you can become. You will never be 100% successful with ESLs but you will become comfortable and be able to increase your ability to understand them. It will never detract from your skill set to make friends with the ESL scenario!
I hope these summations can provide some insight and support for you. Having been in this business for many, many years and participated in the changes that have occured and continue on, I know if you employ these suggestions, you will be proactively preserving your career and income!
Please do feel free to e-mail if I can assist anyone with these suggestions.
The truth will set you free and the truth is more low level income people w/o education or proper
skills to keep up their home or train their children live in trailer homes and low income housing. If that sets you off, maybe you should not visit these threads or read the posts regarding others viewpoints on trailer parks. They have zoning laws against them in many communities because they draw undesirable people are not particularly pleasing to the community as a whole, bringing property values down. If you have issues with this, seek out the government in various communities and have them change the laws. Fact is fact and you cannot dispute these facts.
The truth stings sometimes and I congratulate MTStars for having the kahoonas to post truth.
Tired of being lied to. I'm a big girl and can handle the truth. Why can't you?
IMPORTANT INFORMATION ABOUT PROTECTING PERSONAL DATA
I want to share some information I am studying in one of my college classes right now, and that is the "European Union Data-Protection Directive." Here goes:
"The European Union (EU) has been a leader in addressing privacy concerns of its citizens. In 1998, the EU Data-Protection Directive was enacted to require organizations to protect personal data. The directive has wide-ranging consequences for government entities, Internet providers, healthcare providers, and employers. The directive goes so far as to forbid the transfer of personal data to countries outside the EU if data-privacy safeguards and guarantees do not exist. The directive is affecting multi-national firms in both business and employee matters. The EU has investigated and/or filed complaints against United Airlines, Microsoft, Ford, Marriott, and numerous other global firms for violating the provisions of the directive. As it affects employee data and records, the directive states the following:
.Personal data can be gathered only for identified reasons.
. Individuals must receive information about who receives and processes their data and why the data are being gathered.
.Persons have the right to access the data collected about them and to change, delete, or correct these details.
. Legal actions may be taken by individuals for misuse of their personal data."
Taken from "Human Resource Management," 11th edition, Robert L. Mathis/John H. Jackson, page 503.
Pay attention particularly to the 3rd point above, and the first paragraph about how the EU forbids the transfer of personal data (our professor confirmed this includes medical records) outside the EU IF there are no guarantees.
Europe does not as a rule, offshore financial data and medical record data.
My point is this, that if Europe upholds the dignity of its citizen's private information to the extent that it does, there is no reason why we Americans cannot be given the same right. I am not particularly opposed to offshoring, however, I am opposed to it in regards to sensitive private information in which we Americans should have a voice in, and a consent to.
Because the healthcare system is collapsing in this country with more and more Americans losing their healthcare, offshoring of anything possible in the medical field, is becoming so prevalent without consideration or regard for its implications. The medical industry is scrambling to stay afloat with the soaring cost of healthcare, and because the bottom line is the profit, CFO's will continue to squeeze every drop they can to uphold that profit. In this case, offshoring is directly tied to profits only. Right now is the time for every citizen to take the responsibility to voice their concern, to write public officials, politicians, and do everything possible to be heard in regards to the issue of offshoring our private information. The only reason it is occuring at such an alarming rate is because we are complacent. I know we are all busy, but we must take more responsibility and advocate in a professional, organized, and coherent fashion.
Even though I am sacrificing now (at age 57) to get a college degree and enter another field, I find a way to advocate for what I believe in. I will not be leaving the medical transcription field without continuing to advocate for my private medical records and financial information. It is no longer an interest to me to stay in medical transcription, but rather an interest to advocate for ethical concerns which includes medical transcription. Please, let's all make the sacrifice to keep writing our leaders opposing the offshoring of medical records.
Opened a can of worms, eh? Truth hurts, but it is TRUTH!
8 cpl is about the top out in the US MT industry. If you're making more consider yourself lucky because it just might be snatched away from you at any moment. For the 14 cent per liner, good for you! You went out and got your own accounts. Others should follow your example. As far as the "stupid" MT comment, keep in mind that she was not consistent and **often** had one excuse after another not to work, yet I could see her online and when I would ask her why she was online she would give VERY lame excuses. Also, keep in mind that I also was the one who helped this gal out monetarily to begin with and she took advantage of my generosity. Don't make me out to be the bad gal here just because I own a service. The shoe could easily be on your foot.
So, NEWS FLASH, if you have an MT position that is paying more than 8 cpl, consider it a real blessing and pray that your job isn't outsourced offshore.
Reputation
This board has a reputation for rudeness and nastiness among other boards. I have seen some reference to it on MTDaily and MTChat. Obviously it is more than one person's opinion.
You have already established a reputation for yourself as someone who is
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I disagree with your assessment. The reputation of MQ
CEOs and managers is only poor because of their ethics from the get go. Maybe you aren't aware of their past reputation. Many of us knew it would finally catch up with them in the form of lawsuits. It's taken a decade, but now it's here.
I have heard they have a horrible reputation
and that they do offshore to India. I believe you may be able to find some posts or threads, check on MTNews as well, as to whether or not they offshore.
They do have a large turnover in transcriptionists, and that is not a good thing.
By reputation, in order: 1. Andrews 2. M-TEC
Those are the big 3, and I've read enough posts on enough boards over the years to say that I think there really is a very strong general consensus on the order I've put them in. Andrews and M-Tec are actually probably fairly close together in terms of reputation, with Career Step following close behind those 2.
Sounds like it would be more a matter of balancing the costs, time, etc., versus what is offered by each, but if possible, I would think going with Andrews would not only result in better career opportunities, but also just a lot less frustration in the future with difficult dictators, etc., because of the better overall training and foundation they give.
They have a reputation as being a second-rate phony college for losers!
No employer takes U. of Phoenix seriously. It's like a GED diploma.
It's better to go to a real school that's well-known and has a reputation as a traditional on-campus school as well, like University of Massachusetts, Temple University or University of Wisconsin, all of which offer on-line distance programs and degrees that are bound to impress potential employers!
Andrews has a coding program, & its reputation is as good as their MT course.
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You don't have to believe, the truth is the truth. I, too, have seen with my own two eyes and ha
years experience as an MT. I say misfortune because MTs with this much experience usually have gigantic egos and feel like they've "seen it all and done it all." They simply don't make mistakes. Not possible, no way. This particular MT became irate with me. She actually threw her 20+ years experience in my face and said "I've been doing this for over 20 years, I think I know what I'm doing!" It was painfully obvious, she did not have a clue. She'd been doing it wrong for 20 years and no one ever told her, so she thought she was right.
I had another MT with 10 years experience call me to scream at me and hung up on me when I tried to explain her errors to her.
The plain truth is, some people can't take criticism whether it be constructive or destructive. They don't like to be wrong or be told their wrong. Egos get in the way. We are all guilty of letting our egos get in the way from time to time, but in this field, you need to be willing to admit you're wrong and you need to be able to accept criticism gracefully and give criticism diplomatically.
As an editor, I encourage MTs to let me know if they disagree with any corrections I've made. I am happy to provide MTs with my reference materials and resources. I am happy to admit when I am wrong and I am happy to say that I make mistakes too. Just don't try to tell me that an MT with 16 years experience can't possibly be making terminology mistakes - she can and probably has in the past and will again in the future.
TY, Admin. nm
:)
Thanks ADMIN...nm
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Not admin but I can help.
Click on the sticky note at the top of the page, click on the "click here" and log in. Now at the top of the page there will be an "edit profile." Click this and change what you want to change. I did the same thing at first with my name because I thought that was what they expected. After seeing it the first time, I knew better and changed it. It will change your avatar on every post when you do this, so your name will be taken off all. Hope this helps.
Admin, pls sm
The Gab Board does not have a button in the *jump to* list, it is only listed on the boards to the left of the screen. I never had the list of boards to the left, and maybe others don't, and so they would not find the Gab Board.
I did not get the list of boards to the left until I updated my antivirus program. I even followed the instructions listed awhile ago from your web master and did not get the list to the left.
At least this is the way it is on my computer; maybe others also, in which case they would be posting on the wrong board, or not using the Gab Board.
admin -see message
If Spheris is not allowed to post here because they offshore -- how did they get my E-mail address to send me E-mail asking me to come to work for them????
I'll second that...thank you admin! nm
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admin@mtstars.com
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Monitor/Admin - sm
Please see message on Monitor board.
Admin - can you please clarify? sm
I thought we could not post any places that have MT chats? I had a post deleted because I gave a link to the (place) where you get your CMT credentials.
Thank you Monitor/Admin !! nm
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Agree, thanks admin.
Thank you for clearing that up Admin. I appreciate it! nm
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admin / moderator
Don't let this thread fall away - move it to the top and lets get everyone to take action - send to news, Glenn Beck at me@glennbeck.com - bombard the media and lets see if we can finally do something. This time it is not just the MT word against others, it is actual video that must be seen by all - Everyone;'s job in jeopardy - not just the MT. Move it to the top. Thanks Hayseed for your post
No Admin here but think U should have chance
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Admin. Info
 Thank you!
Do you have the information for the Admin. on anything to send information?
To New Admin---you NEED a moderator
on the MQ board....the resident troll is back and as annoying as ever. While we hate the overzealous banning....please, please, please remove the troll. Disagreeing and trolling are way different, and the trolls DO need to be banned.
To Admin - See message
When I go to www.mtstars.com, my norton antivirus blocks a browser exploit. Norton says the risk is MSIE ADODB. Stream Object File Installation Weakness. Is this a virus on the site?
Then why not E-MAIL admin?
Admin -- how did they get my E-mail address
I do not belong the AAMT, I was contacted by Spheris by E-mail asking to fill out an application. And this is the only place that I ever post anything about being an MT -- so they got it from here. This has been mentioned before and somehow our E-mail addresses are gotten and I would like to know how. Like I have said, I have never posted a resume, never applied for a job and only have posted about 10 messages in the past six to seven months. So how they got it, I don't know.
No admin didn't. confirm that!
You can tell that you obviously are them.
Well, there is an answer on that board from Admin
that states a physician does answer and just doesn't sign his name off as Dr....
I think we should be made aware of which advice comes from the physician and which comes from other users. I agree.
I was just thinking that a legal board would be nice that had an attorney and/or DOL expert to answer questions.
I hope you were not thinking I was making a reference to your post. I wasn't at all.
Just a suggestion for a legal board, that's all.
No, I didn't think that at all. I did see Admin's response there.
I do agree that you can't differentiate if the licensed physician doesn't identify himself from the average Joe on the board. Otherwise, you think it's just another MT so you won't necessarily take the advice seriously.
I support the Admin...I don't need another space.
The unhappy MQ MTs are not the ONLY MTs on this board.
You can leave if you want to. The board will continue because there are plenty still left.
Same theory with the MQ job position as with posting on here -- if you're not happy with it, go find another job or another board....or work for yourself/create your own board.
Silly to expect others to accommodate you in your job and on the board. Check with Yahoo and MSN or even your local ISP -- they can provide you with a website and you can run it as you wish.
Admin: I get cut off a lot in the subject/name fields.
nm
you want the admin. to take time out of her entire day
Telerecruiting Admin Services
Has anyone worked for Telerecruiting Admin Services, or do you know someone that has. A friend keeps getting email from them, and wants to know if they actually hire or pay people the wages they advertise? TIA.
Admin, any way we "geezers" can have our own board? sm
The question another "oldtimer" posed this past week got such great responses, I'd love to have a board like that to visit all the time. We are truly our own special breed, and it's so much fun sharing our past. Why, even our equipment had character! We could poll for the perfect name for it. Whaddya think?
Admin: Problem with Avatar SM
Hi! I signed up, but need to edit it as I must have misunderstood and now my real first name is posting next to my avatar. Guess it's no big deal, but would prefer that my board name post instead. I keep trying to log in to change it, but it doesn't work.
Thanks for your advice,
Chickadee
it's Google ads. don't think Admin has any control over them.
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Monitor/Admin answered that below
http://forum.mtstars.com/main/v/1/34560.html
email admin@mtstars.com
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Great post by the Admin!! also, know....sm
You can rest assured that it's far better to raise a child in happy divorced home than a miserably married one.
My daughter was only worried that she'd be the only one in her class coming from a divorced family, and I really reassured her that, unfortunately, every other seat in a classroom back then (15 years ago) and today (in my area) is a divorce situation. She came home almost immediately relieved that what I had said was true and that she didn't feel ever like she was a misfit.
Best of luck!!!!! 
your defensive posts of this admin = the most..
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you'd be wrong, I saw ADMIN today put sm....
Just today, someone had thanked MTStars for the AMEX gift certificate and the administrator from here did have an *sm* either in subj line or name line and nothing was inside.....and SHE DEFINITELY KNOWS HOW TO RUN AND POST ON HER BOARD....don't be so quick to jump on the draw......please.
Like we said before - it's mostly a simple error....we all do the best we can.
ask admin. I am sure I have seen that posted previously. nm
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Thank you Admin for the cute cursor--sm
I just love the cute little christmas tree! kind of brightens everything up! Cute idea!
Hope the admin comes back soon
Unbelievable. SHAM ON YOU HENRY SMITH
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