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Serving Over 20,000 US Medical Transcriptionists

Which Heartland?

Posted By: midwestMT on 2008-05-30
In Reply to: MUST READ: INDIAN UNITS OF LARGE U.S. PLAYERS - Digusted and Ashamed

The one in Oklahoma? Heartlandtranscription.com?


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When I was at Heartland...
I always found it odd that system/server issues would arise at the beginning of a payperiod and then you would have to work extra just to make up those lines! Really,

I think they had control to do those tech issues, because at the end of the month (billing time) they would offer a crazy bonus - looked good on paper, but the accounts were terrible!

Not to mention not being paid for a tech issue that were HIS's fault!!
Heartland
MQer - Would the person's name be Colette? I have been there, if you decide to go to HIS, watch your back. Believe it or not, MQ is better!
Heartland
I have read the board on Heartland and was wondering if there is anyone out there that likes this company?
Heartland
Sorry, HIS caused brain damage for me - her name is Colleen - I personally met her and she is a backstabbing b....ch!
Heartland

Wondering if anyone has heard anything new on the sale of Heartland. I currently work for them and at times I can be worried about my job. I work as usual, but cannot help for wondering how safe my job is.


I seen a couple things on Heartland even some old ones saying they were over seas owned, which is not true. They are owned by HCR Manor Care and based out of Toledo, Ohio.


Heartland Transcription

Anybody work for them?  Any info on them would be appreciated.  thanks!


what happened to heartland?
I am an ex-heartland employee. Manor Care, who owned heartland, tried for nearly 2 years to sell it off because it was losing money for Manor Care. Finally sold out to an Indian company, and yes, everyone was laid off on the US side. A lot of the MTs, QAs, went to MQ. I was a QA and still am for the Q. When I read this stuff about CBay, I get the biggest sense of deja vu. It's nearly the same scenario, the same untruths being told, and it will be those who have their heads in the sand that will be shocked when the end comes. Make plans for the near future, don't get caught unawares, and have faith in yourselves--there are companies out there who will take you, no problem. Just be prepared.
Heartland - the heart of the industry!
Heartland is the best company I've ever worked for in the transcription business.

Check out mtjobs.com, find a post for them, you'll be really glad you did. They are fair, always there to help you. They have great benefits, and one of the few companies where you are not just a number at the other end putting out reports. When I call them, they answer. No automated lines. When I have a problem? They fix it, right now. It doesn't get much better than that. :0)


Heartland requries no fee no deposit..nm
..
I don't work for Heartland, but the line
about the average age of a US transcriptionist being 59 years old is a BUNCH OF CRAP for having to send work overseas.  What a crock!!!
Heartland's GEMSTAR is awful...
...it's obvious no real live living, breathing MT ever had anything to do with the design of this software.  It is very slow so if you were being paid production pay, you'd be losing money using this gem of a piece of software. 
Heartland - lack of work
Heartland never has any work for the US team, know why? They have to keep the Indian MTs overseas busy! Management (former MQ drop outs) try to paint a pretty picture for MTs that the software will get better or the clients are okay. Well the system is horrible and the clients are 110% ESLs!
Heartland is finally purchased...

Spheris purchases Heartland Information Services.. more to come later in the week


Heartland Information Services

I have read all about the difficulties with MQ here.  Anyone here have any experience working for Heartland Information Services. 


 


Thanks


the Heartland Layoffs happened before.....sm

 and as long as we have MTStars.....it will not become a thing of the past so quickly!!!  Thanks MTStars!!! 


 


 


no, I think it's Heartland Information Services
www.heartlandis.com

If it's the Heartland I'm thinking of (and I think it is), last year they fired all their US MTs in one big swoop and sent all the work to India.
Good Luck Keeping Your Job at Heartland!!!

I think I have had enough! Yes, I admit, I currently work for Heartland and truly thought they wanted a domestic team. I didn't think much of the managment changes and truly thought we (domestic MT team) would be okay even if HIS was sold, well think AGAIN!

We are being fed a load of crap from the new President (Dennis Paulik)!! The below was sent to me annoynomously. I think that all US-based MTs for HIS should up and leave! Why wait, obviously, he has "other" intentions that don't include us - the USA TEAM!!!!!!

Heartland Information Services, Toledo, Ohio, which employs 1,400 to 1,500 foreign transcriptionists in three cities of India, may help explain why. Dennis Paulik, Heartland's vice president of sales and marketing, says that HIPAA standards are applied to all transactions, including anything outsourced. The company leases private, transoceanic lines, so all transactions are encrypted from the time the information leaves the hospital, to the moment it is dispatched from Heartland's U.S. offices to a transcription center in India, until processing is complete and the medical transcript goes back to the hospital.

Paulik says he hears time and again that there aren't enough U.S. transcriptionists, and that those who do still work here are an aging population--the average trained American transcriptionist's age, he says, is about 59 years. It's one reason his company was formed, he says.

"You're going to have a growing need, and fewer transcriptionists," Paulik says. "It reinforces that point that people have just got to go overseas."


Oh yeah? Go to company board and read about Heartland's layoffs.

it's really not fair to tell people to get into this business when it's obvious there's big trouble and the S--- is just starting to hit the fan...