What kind of recorders do the docs use?

• wav software question - Julie
  • What kind of recorders do the docs use? - sm
  • Just information gathering... - Julie
    • I would definitely recommend Express Scribe.... - SM
  • How much are you looking to spend? Think Express Scribe - is the only free one we have. nm

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Hello

My doctors use Olympus recorders.  One doctor does well with the DS-10.  The other uses the DS-330 (No longer in production).  The DS-330 has the advantage of overwriting.  For instance, if the doctor makes a mistake, he can back up and record over what he has already taped; however, this was a disadvantage for my other doctor, who taped over his entire morning of dictation by accident by hitting a wrong button.  It depends on the doctor.  With the DS-10, you cannot tape over anything.  I know with both of them the software provided will automatically put it on the computer once plugged in if you set it to do so, but if you are sending the audio files over e-mail, you should consider first encrypting the file for confidentiality reasons before sending.  I use e-mail, because it is free, and it was easiest to train the office staff to use.  When getting a handheld, you want to consider the types of files also.  A .dss file is much smaller than a .wav file or a mp3 file.  That is also why I went to Olympus recorders, because they record in .dss format, which makes for much faster upload and download times.  If you have other questions, please e-mail me.

Lynn

Anyone familiar with the digital recorders?  One of my docs wants to get a recorder and send me his voice files via email, he's not worried about being encryped or anything like that.  I think he is looking, of course, to get the cheepest one out there.  Is there anything specific that I need to tell him that these recorders need to have??  Is the docking station that come with some just for convenience or is that the only way to send the files via email?

Thanks ya'all!

I thought I posted this message, but I do not see it.

THis is for anyone that can help with digital recorders that they would recommend.  Thanks for all the help with the digital information, which I have researched FTP sites and so on.  I now know how it works and what I need to do. I now need help on the best digital recorders that you have experience with. I have a few Olympus DS4000, they seem expensive, and I will need 3 for each office, so I need cheap, but of good quality.  DS2 sounds good since you cannot edit, which a few state is not a good thing to have as Docs have problems with this. Any help is greatly appreciated.

Thanks Again  

I am going to visit some family members in a couple of months and I would like to record some family stories and family history. Any suggestions on a type/brand of voice recorder that willl pick up sound very well but not require that it be right next to the person who is speaking? There are likely to be two or three people talking, and also I don't want to make people self-conscious about being recorded, so I would prefere to be able to place it somewhere unobtrusive.

TIA.

Don't go cheap on those for several reasons. One, they higher-end recorders will be easier for the docs to backup and edit their recording. Also, they are better built and the sound quality is better.

Your basic needs are recorders, playback software, foot pedal to control playback and a secure, HIPAA-compliant method of transmitting files. There is so much information out there. Your best bet is to first get educated on how digital works. Try a Google search and also search this site since there have been many requests for the same information you're seeking.

If you want someone who will outline the steps, do set up and/or training, etc., you would do well to hire a consultant.

I am just curious how this works.  Does the doc dictate on the digital recorder and then just plug into the computer and upload the dictation via e-mail to be downloaded by the MT?  I have been wanting to switch to digital for a LONG time but just haven't taken the time to research this.  Presently, I have several doctors that I transcribe for but they dictate on microcassettes.  Some of them don't want to change -- just stuck in their ways, but I think it would be easier for them and me and would save me a lot of $$$ on gas. 

Is there a lot involved in getting this set up? I mean, besides purchasing the recorders?

Any help is GREATLY appreciated!!

That is SO true!!!!  There is definitely a problem with dictating the appropriate gender when it comes to ESL docs. They tend to go back and forth umpteen times during one dictation, so you really have to pay attention.  Verb tense can also get very confusing.

I agree that sometimes slowing down and concentrating can actually increase productivity. Even though I feel like I'm transcribing like a tortoise, I'm really getting more done than I think when I slow down and allow myself to think.

Just hang in there with QA. They are just doing their job and you need to take a good look at what they are telling you and concentrate on that issue. It's really hard not to take it personally, that's for sure, but it's gonna make you a better Transcriptionist in the long run. On the other hand, if you feel they are truly wrong about an important issue, then challenge them!!  But you'd better have major references to back up your challenge.

Ellen S.

if they even know the English language to begin with, 'cause if they do, they don't practice it.

read the reports after we have transcribed them, but I just had a doc on my account dictate that he wanted the line "Dictated but not read" added to ALL of his reports from now on.  He was mad because he said he requested this to be done a few weeks ago and has been "keeping track" and it hasn't been getting done.

Amazing.

I switched companies and along with my new account came all new PAs (and might I add, quite a few of them) who all make me miserable. They botch the dictations beyond belief and I am left to fix the sentences which look like riddles and are actually confusing after they get done with it.

Change thoughts in the middle of a sentence...start talking and forget where they left off so I am sitting there for another 2 minutes waiting through the ummms and ahhhs and the start of sentences "the patient umm.... ahhh" and I'm waiting for them to say something and they just hang up.

Mine are good for this too... they will dictate an incomplete report and then a few dictations after they will start finishing incomplete dictations, adding in something they forgot to say, or they will say CC a copy to: Dr. ____  on a 4 second report and not say whose report it goes on. This would be easy to figure out if they didnt have 40 dictations and at least 5 hang-ups with about 8 of those 40 dictations being something they want added on to some nameless patient's report.

Had I not switched jobs, I would have had a hard time believing any PA was hard to transcribe...just because I had a good bit of them on my other account and they were all PERFECT speakers.

Now when I see that I have to transcribe a PA-- 

...and I transcribe and read my own reports (I work for a large healthcare co).  Hubby signed a HIPAA form for me to transcribe and read his reports, too.   Now the docs are more careful 

When I mention to physicians that if they send their work out it might be sent overseas they are appalled!  Sometimes they say things like, "So that's why there were so many mistakes."  Companies don't always tell them where the work is being done or by whom. 

I still fault them for trying to save money at our expense, but in a certain sense some of them are being taken advantage of as well.  Perhaps our "enemies" could turn out to be our best allies should a good case make it to Court TV. 

We need to educate the physicians as well as the public. 

I guess it gives them the right to charge PREMIUM prices,  although I

think ER prices are quite pricey enough.  My friends trip through the ER

the other night was a cool $10,000 and all she got was an aspirin.  (she thought

she was having a heart attack and it was GERD.  But to rule it out they gave her

the works; CT scan, CXR, blood work, cardiac enzymes......and on top of that came the doctors (including the cardiologist, oh my) bill.

yeah, and that's why I'm here typing and they're out on their yacht somewhere, right?    But I do try to diagnose, even did this when I worked for a doc in the back office.  And sometimes I was actually right!

They absolutely don't care about quality or any of that jazz, which is why I have always wondered why we as an industry keep beating each other up over issues that doctors couldn't care less about. Not that I think we should all just transcribe any old way we want, but it seems like we act like the slaves out in the mud pit slapping each other around about how much or how little straw to use for the bricks while the slavedriver sits on the side line with the whip completely content with end product either way.

I suppose the answer most would give is that we should take pride in the quality of our work whether they (the doctors) do or not, but I can't get passed the notion that these are the same individuals that the powers that be seem so intent on pleasing and are also the same individuals who would see us all in the soup lines tomorrow looking for the next homeless shelter to sleep in if they had their way. They (the medical profession) will not think twice about putting all transcriptionists out of business at their first opportunity, and yet we as an industry continue to bow to their ridiculous and uninformed demands concerning how to do what we do or their complaints about how much we charge or that we shouldn't charge for line count generated by short forms or macros, etc. They have no clue how many times their butts get saved by transcriptionists on a daily basis.

I've never met a transcriptionist who wouldn't readily agree with the notion that we are part of the health care team, and yet many of us continue to act like we still work for the doctors instead of the patient. Oh well, go figure.

Just venting as well.

without your consent, if they are not considered standard and will probably have to be paid for by the patient out of pocket, unless the patient agrees to pay either up front or if the charge is denied.  At least that's been my experience! Good luck, I hate insurance companies, too!

Isn't she cute? 

I have one doctor who, when she wants to correct something or other always says "This is an aside to the typist." ARGH. I feel like I'm in a Shakespeare play or something - don't those have a lot of "asides"? I always want to scream at her "Don't you know I'm not a TYPIST?? I'M A MEDICAL TRANSCRIPTIONIST, DAMN IT!!!!" Of course she's 80 or something so I shall forever be "the typist" to her.

I have a resident who always says "For transcriptionist, would you...." to get my attention - but when he was new I thought he was saying "Poor transcriptionist..." I always nodded my head in sad agreement until I realized what he was actually saying....

And then there's the doc who loves to complain about his job to me, sometimes in great detail - "Here I sit, waiting for some x-rays to come in so I can make a buck" and "I cannot believe this hospital."

They crack me up!

think for some reason you know exactly what they are going to dictate for ROS so they just basically babble right through it and take a big deep breath at the end.

Or the one like I had today that sounded completely wasted off his butt and even with the speed up or down it still sounded like a drunken drawl. It was ridiculous. It was also dicatated later on Thanksgiving night, so who knows? Maybe doc had a few too many rounds of Thanksgiving cheer and then thought, "Ow thith, I thstill gottsa do my dictatheen."

Report them to your supervisor. It's worked for me in a few cases. It's up to them to pass the word along that the dictator needs to slow down.

I had one guy that I do locally on tapes that suddenly decided that he was going to take his machine and dictate on his way home in the car.  I don't think so pal. I called my local boss and said I wasn't going to do it. His tapes have been clear as a bell ever since because he's doing them in the office again.

I guess I am very lucky to have such appreciative doctors.  They tell me thank you for the wonderful work about everytime I see them.  I dont get a Christmas gift from everyone of them, but out of my 7, I usually get 3/4.

Sorry you all have to deal with such unappreciative and lousy dictators