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Serving Over 20,000 US Medical Transcriptionists

What is the longest you have gone without service? Do they return phone calls promptly?

Posted By: Jan on 2008-01-31
In Reply to: AT&T - I've had very good luck with it.

TIA


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harrasing phone calls

my local phone company as most do, has a harrasement dept.  you set it up that each and every time you get a call, you hit a certain numbe of keys and it "logs" the calls.  After 5 such calls, you then report it to the police dept, they get the records and can go after the creeps!  You never know the number, but the police will let you know who the offenders are.  My sis had to use it because of an ex boyfriend of my nieces...his mother lost ALL phone service for a year!


wish you had it, it worked great to stop the 2am calls.


I remember 5 cent pay phone calls. nm
:+
Yup, and hate regular phone calls like that, too. Grrr....nm
,
Certainly, I applied to that ad, and received 2 phone calls back.
I had no knowledge of them either. So, I asked if they are US based and what their plan entails. He told me they have a base in the Philippines and plan to send all of the transcription overseas. If I had a problem with that to tell him now. Of course, as candid as I am, I told I absolutely have a HUGE problem with that. I also told him that I am not the candidate for him!

What led me to believe it was an overseas operation was that I put that phone number in reverse look up and an Indian name came up, not the "American Name" that was listed. So, that was a huge red flag. I outright asked him what is his "real name".
I'd setup IM or similar instead of making phone calls. It
seems like the company is very disorganized.  I personally would not make any phone calls that I am not reimbursed for. 
If you have a cell phone, why not use that for your LD calls and CX the LD on the land line?
.
I transfer my calls to cell phone during work. nm
nm
I am wondering if there is a way to use your C-phone with Vonage phone service?
??
No, they're talking about Internet phone calls, not FTP transfers.
The physicians aren't actually calling you over the Internet to dictate. You're downloading sound files and uploading documents.
I definitely feel like we are dealing with the same person! I think I need to make some phone calls
and put a stop to her!  I cannot stand the idea that she is out there still scamming people like she scammed me!
Happens all the time. Make phone calls for more definite action. nm
s
I agree. The silly phone calls just make the worries worse, if
nm
When the company asked me to start making long distance phone calls,
they offered to pay my long distance for the charges. I then got a cheap long distance plan to make the charges for them more reasonable.

You need to JUST SAY NO to making long distance calls for them. If they will pay for it then do it, otherwise no way.
PLEASE see my question regarding daily interruptions, phone calls, drop in guests/COMPANY BOARD

Anyone use/try C-phone with Medicom's phone service?
Wondering if it works?
Is anyone using the new internet phone service through
your local cable company or Vonage or something like that.  How do you like it?  Any troubles we should be aware of?  Thanks for any info.
Vonage phone service
I have been using Vonage for about 4 months now, and I really love it.  My bill has never been over 23.00 and the only drawbacks I have seen is that sometimes my voice will have an echo-like quality that is a little distracting and the other is if my internet service is out for some reason, I don't have a phone, but it is very rare for that to ever happen.  The low bill more than makes up for it.  My phone company bill used to be at least 75.00, and I never could figure out what half of the charges stood for.  Even the people who worked at the office couldn't explain it!
RE: Is anyone using the new internet phone service through
I have internet services and digital phone service through Time-Warner, and it is great!
Has anybody tried Vonage for phone service?
Any opinions would be appreciated. Thanks
OT: Amp'd Cell Phone Service
I am looking for a new cell phone service, preferably pay-as-you-go or something really cheap because I barely even use 100 minutes a month most months. Has anyone tried this new Amp'd broadband cell service? What'd ya think?

Thanks!

Shelby
you can get a net service through cell phone. sm
i have altel and their plan in the south is $25/mo for unlimited use. it picks up anywhere you would get a cell signal. software was around $99 i think. it isn't as fast as DSL or cable, but would work if desperate. you plug your phone into your laptop via the software/cable and it uses your phone as the modem to dial in and connect. downfall is you can't receive phone calls while using it, calls go to voicemail. do you have to continually download voice files so that you couldn't download before you left? not sure a VPN connection would work with cell if you used that for national.
Phone Service help needed

Just got my new phone bill and freaked out. I'm supposed to be on a $39.95 monthly plan including unlimited long distance. My bill was $74!!!! The LD charges were $45!!! The phone company said I could get local LD and I could save a whopping $5 a month (how nice).


I'm looking for a new provider and used to go to a site where you could compare phone services but can't seem to find it now. Does anyone have that site?


I've thought about Vonage..does anyone have their service and how is it? Would it clash with my KVM switch and router?


Thanks for any help. As my name implies, in the past few years, technology has me going nuts lately and I seem to have "lost it."


I have digital phone service through my
cable internet provider.  I no longer have a C-phone account, but used it for a few months without any problems.  It is truly unlimited.  I tried VoIP through my ISP provider and couldn't get it to work and support is in India and less than helpful.  I have read where many people use Vonage and are happy with it. 
He calls me daily whining that he doesn't have any money. Then calls me names when I
a check.  He hasn't looked for a job, hasn't even read the want ads, I'm sure.  He told me he realizes he can't live without me.  My paycheck is what he can't live without!  I feel so humiliated and angry sometimes that I put up with him for as long as I did!
I have not heard of Comcast phone service
It sounds like a good idea. If service goes down, it is never for long. And most people also have a cell phone for back up.

How much are we talking about? Hmmm?
Does anyone use Mediacom's digital phone service? sm
It is available to me but I do not want to switch until I know more about it.  I know some of you use Comcast, so if any of you have any advice for me on the digital services, it would be greatly appreciated.  Thanks in advance!
I get it. But in return for supporting the small business the poor folk get nothing in return.
I understand why you don't shop at Walmart. You support those who support you but it doesn't work that way for me. I can go to an independent shop and by a dishwasher, pay lots more for it and get nothing in return to supplement my support of their small business. Same for all the poor folk who are shopping in Walmart trying to stretch a paycheck. I am glad Walmart exists for those folks.
Internet service without land-line phone

I recently looked into this subject myself.  If you have Verizon available in your area, you can purchase a plan at about $55.00 per month with a two-year contract.  You will receive a card that you can insert into your laptop, which will provide you with unlimited Internet access at the speed of DSL.  As far as I know, there are no other cell service providers that have come up with this type of card yet, but I'm sure it's bound to happen in the future.  Another option is to purchase a satellite telephone and phone cards as you go along, but the cards are really outrageous in price.  One last thing that I would suggest is that you phone cell providers in your area to see if they have any technical gadgets you could attach to the cell phone for Internet access.  Many of the satellite phone companies have separate packages you can buy, which can be attached to laptops or PDAs.  I also have a TracPhone, so I know it does not come with hardware that will do the trick.


 


Good luck to you in setting everything up.  With the way that technology is moving, I'm sure there must be a way to accomplish what you want. 


If you use LecStar as your home/business phone service read this....sm

They had a judge sign a Chapter 7 bankruptcy order on 10/2 and have begun cutting off phone service to residental and business customers.  I found out about this when I attempted to make a long distance call today (I had the unlimited long distance home phone plan) and got notification that I had no long distance service available.  Upon calling them the representative told me that they're working on cutting phone service to everyone and at any time I could lose service.  I've called the "mega" phone service for my area, BellSouth, and signed up to switch hopefully before the line is disconnected by LecStar.


Interestingly I had signed up for their service through a cooperation they had with my power company.  The power company just found out yesterday about the bankruptcy and services starting to be cut off and is in the process now of calling every power company customer who had phone service with LecStar and telling them what is happening so that hopefully no one else will be caught off guard with a disconnected phone service. 


 


Our cable company doesn't offer phone service yet, and anyway,
I don't know if I'd want everything dependent on their service for all my needs. Even my internet is not as dependable as it should be, yet there is nothing wrong according to them. I already pay for internet and TV to the tune of $147 a month and they are raising it in Jan. again.
I think they are actually dictating to a transcription service (Baker Sten-Stel) via C-phone
then they e-mail back to the doctor's office for me to type. So maybe it will go back to them for QA. Why I don't know. This work cameto me from a temp service and they obviously did not know much. I will find out Monday morning. Thanks for your input. I will more than likely be on this site screaming for help. The AOL question was just in case I can get them to use my home office next time, because I just switched to DSL through AOL and I was hoping that would would work with Express Scribe, my footpedal and their software.
Ask the ShortHand techs. They've always responded back very promptly to my
s
longest dictation.
Mine was probably around an hour and 15 minutes to an hour and a half. The doc was awesome, best dictator ever and his H&Ps and DS were anywhere from 30 minutes to 90 minutes long. Boy I sure miss him! He was at a local hospital I used to work at.
I was the opposite. I used my old way for the longest time
because I couldn't handle the new program and the new way both at once. Once I was comfortable with IT, then I started using expansion keys and actually increased my production from in almost 20%. It definitely was work making myself learn to use them!
Who has the longest-running account?
I have an account I have been transcribing since August 1997. How bout U?
Longest list of medications
For me personally it was 17 - at that point I changed doctors and finally got some relief for my fibromyalgia.  I think I bought this doctor a car, put his kids through private school and probably financed his house.  He saw me once a week for two years and very regularly after that.  I often wondered why he wanted me to come in so often and how he always found something else wrong with me.  Come to find out that I really didn't have all of the problems that he was diagnosing me with and all I really needed was help with my blood pressure and a pain management specialist (which he did not believe in prescribing narcotics).  As for work - I can't remember the longest list of medications a patient was prescribed - but in doing acute care and with the elderly patients - it was always a high number.
I think Lanier lasts the longest/best ones..sm

http://www.martelelectronics.com/Lanier%20Transcribers.htm


I also saw (if you Google used Lanier transcribers) ones going on ebay for $225 and that's cheap if they are in good condition.  I remember when a Lanier transcriber cost $600.  I use one of them but it's a long-term loaner *S*


I went through 2 Sanyo's and would not buy that brand again (one ate tapes from the outset) and I'm leery of Panasonic, had problems with other equipment of theirs that is non-MT-related.


Long-time Lanier lover here. 


I thought it was just me for the longest time
About 8 to 10 years ago, it was a piece of cake to make OVER 300 lines per hour after doing a bunch of doctors I'd gotten used to over a few weeks/months (depending on the difficulty of the docs).

For the past 2+ years, no matter where I work (and I've worked for a few), I'm finding that it's been a struggle to reach 200 lines (let along over 300!) an hour ... and I'm noticing that on message boards nowadays, it's considered average to transcribe 150-175 lines an hour (?).... Wow. Just wow. Didn't that used to be considered "newbie" range? Or am I mistaken?

Even when I mention to potential employers/MTSOs that my goal is to reach at least 300 lines per hour, they always sound taken aback or have a hesitancy in their voices as far as that being even a possibility!

I'm making 20% to 30% less than I did as a newbie 15 years ago. Now I know I'm getting older and perhaps slowing down, but I've been noticing line counts diminishing with using these proprietary programs these companies use for quite a while now.

I agree with hayseed and the OP of this thread.
8 years total, longest was 4 yrs for the Q...

what is the longest you are willing to wait for check? sm
Background - been typing for a Chicagoland MTSO for over seven years now.  Invoices are sent 15th and end of month and paid 30 days later.  For the most part, invoices are received on a pretty regular basis, but there have been notable delays explained away by the Chicago Post Office is the worst in the nation. Fast forward to today; in the past two months I have received exactly ONE invoice - the rest have been delayed because of the Chicago PO or lost in the mail so stop payment (supposedly) on the oldest check and reissuance.  It was supposedly mailed 08/15 and now seven mailing days later I still do not have it.  I have sent polite e-mails to the accounting person but I keep being told to wait 10 business days before a new check can be cut.  In the meantime, college tuition is due and bank account is dwindling.  I am in the process of looking for another MTSO but in the meantime, general consensus on how long you would wait for a check.  I have a long history with this MTSO and don't really want to go the labor and wage board route but I am getting kind of fed up...I can't work for free!
Okay, let's do a poll...what's the longest dictation you've done?
I'm talking about a single dictation on one patient. Mine was three hours and around 13 minutes I think (psychology).
Longest ER exam on record! My funny for the day.

"She states she has had right-sided abdominal pain and she points to her right lower quadrant for approximately three days."   


I wonder if her pointy finger got tired!!!


Bullfeathers. Americans work the longest hours.

We average 1960+ hours worked per year.  Google "Americans work the longest hours".  Nobody else can touch us.  Provide us with a link proving your theory that Americans don't want to work.  Young people want to work as well.  Every young person I know of is working on top of going to school fulltime.  Maybe it's just the people you know who don't want to work, because I can tell you that everyone in my family has a good work ethic.  Google "American youth don't want to work".  Oopsy, no hits.  Guess that blows your theory.


We have decided to add this to our current service not have a new service. It will be easier to sm

keep track of and will just be a different department. 


It looks like we will work out details over the next 6 months, talking with community college program directors as well as a few of the distance-learning course leaders to work on the recruiting end.


We will train current staff to mentor if they would like to do so and want to work in the office.


We are still working on production requirements, goals to set, pay, benefits and other fine details but we have 6 months to get it all in place with three months to pull it together after that with a tentative start date of 09/01/06.  We need to build the building as well, although that is already at the blueprint stage in a spot next to our current office. 


We did not want to cause flames and bashing by listing the company name as there are always so many negative people on this site, but we are national with over 200 transcriptionists, located outside of Chicago (40 miles west) and have the best team of transcriptionists around!


We will have an "official" announcement after the first of the new year. 


Thank you for all of your feedback and suggestions!


I have gotten a few calls - sm
I actually have not minded that I have not taken a job with the ones that I have called, but one person did ask me for my opinion on what I liked about the companies I have worked for and what I didn't like and what exactly would be the ideal home position. I liked that she took the time to listen and took notes. Although we both felt I would not be a fit for their company (hours and work schedule weren't good for me) I actually enjoyed sharing and hearing her feedback.
The Q calls it ASR too.
nm
My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
urgent calls

That would work, with the cell phone.  I have my house phone line and the extra phone line for work only.  The company I work for has toll-free access, so I don't need toll call or long distance service, and it runs less than $20 a month.


I also like having caller ID so I can also see who it is, and the answering machine so I can hear why they are calling.  If it's urgent or important, I take the call.  Otherwise, I don't answer it.  You wouldn't believe how much productivity it eats to answer the phone every time it rings.


I believe they know the pay is so low they wouldn't get any calls.
x
ROBBED at least once. Some calls

Especially the "TD" where his knees, shoulder, elbow, hand and ball hit outside the line and then he scooted it in w/ a wide-eyed guilty look.   And, Hawks would have done better if Stevens could catch.


Sweet reverse play by Steelers though and long run by Parker.


And very cute commercial w/ the Budweiser colt.


calls from India


Have received three phone calls from India...I can tell by the accent (I transcribe a lot of Indian doctors). The first two calls were just stuttering around, wanting my name, etc. The last one was Sunday night at 9:00 p.m., woke me up. I was furious and asked him if he knew what time it was. He said he had no idea, but started with that "your name please", etc. I yelled "don't ever call this number again", and I hung up. I have passed this around at work, and some people are getting calls from India...I think they get us off the computer some way. Anybody else having this happen?