What I would say

Posted By: MT on 2006-11-19
In Reply to: Advice Needed - Frustrated MT

I'm sorry that there appears to be some issues with organization on your end, but our agreement was for transcription services only. The additional secretarial tasks were not discussed at the beginning of the contract nor included in the original agreement and are not compensated for at the current line rate. Therefore I must insist upon an additonal x cpl or an hourly rate of x per hour to compensate for this additional workload.

That's what I would say or something similar. If she gets snippy, just explain you are running a business not a charity.

There is the possibility she'll choose to drop you, but she sounds like she is in desperate circumstances, so I doubt it. She may refuse to pay, in which case you will have to decide whether it is worth it to you to drop her or continue working for her, doing these tasks for free.

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Advice Needed - Frustrated MT
- THANK YOU to everyone for your wonderful advice! (sm) - Frustrated MT
  - you can use incredimail to get the receipt function, works with most normal emails by popping or how - LMT
    - Excellent idea, I like the 0.25 per resend. I will implement that the next time she does this. THA - Frustrated MT
- What I would say - MT
- Why not use the receipt function in OE? - SM
  - the receipt function is only as good as the person --sm - nn
    - Yes, that is true, the person can decline to - SM
    - Files are emailed with password protected zip file attachments done in Word...(sm) - Frustrated MT
- Do you normally send your work each day as 1 email ? - sm - XXX
  - Saving sent emails,,sm - none
    - I just use Outlook Express, so my emails - sm - XXX
      - I also use Outlook 2003 with Office, but - nn
        Yes, I understand all that, but in Outlook Express - sm - XXX
        yes. outlook 2003 has a sent folder also, but--sm - nn
        I use Gmail, which has a huge storage capacity and search function (sm) - Frustrated MT
        Gmail - mtathome

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