Waiting on new Dell computer, anyone else?
Posted By: SallySue on 2009-05-12
In Reply to:
What in the world is going on with Dell, does anyone know? I have had a brand new computer ordered since about a month or so ago and today has been the 4th time they have prolonged the delivery, stating needing to get parts. I have ordered several from them before and never this problem. Has anyone else had a problem with them?
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Actually, I'm sitting here waiting for the Dell technician to come to my house.
He's going to replace the CD-R drive in my computer, but I already told him it's not the drive. It's either the cable or the motherboard. I know this, because I took the Dell CD-R out of the computer and put it into my old computer. It worked. And when I took the CD drive out of my computer and put it into the Dell, it didn't work. But hey, I'm just a stupid female who only has a computer science degree and 10 years of technical experience. Let the dude from Dell figure it out, then it'll take forever to get the right parts here.
Dell computer
Call them back and ask for a supervisor. Do not back down when telling them that you want a refund of the $54. Also keep stressing to them that you will NEVER buy another Dell if this is not resolved immediately. This kind of tactic usually works if you are persistent. Good luck.
Dell computer
Does anyone own a dell computer that they do their own accounts on? their customer service dept told me I can use MS Works which is compatable to Word. Just wonderingif any one else has it and how it works out for them doing their own accounts. Thanks for your help in advance! I'm new at this. I have worked for a national for 8 years and 2 years at a hospital. 
Dell computer
My Dell laptop is being delivered today. I had to order it with just XP because my company's program is not compatible with Vista. I ordered it online.
Dell computer
I have seen here where other posts have mentioned to tell them that you need it for your business and Dell will make sure you get someone in US for support.
Dell computer anyone?
My friend has a virus and we can't get rid of it. We decided to reinstall her computer from the discs that came with the computer. I've done this on mine before and it is simple, it just starts and prompts you what to do. This one is asking many questions. Any of you experts at this?
Dell lover here too for reg computer...sm
I have several friends who use Averatec laptops and swear by them. I, too, am a DELL lover and I never use their tech department anyway, even when the tech dept was still in the USA. I have 2 computer people who help me when and if I need computer help/fixing. I think the Averatec runs around $600 but I'm not sure today.
I just bought a new computer through Dell and they had a few
new ones without Vista so I got a new one with XP. If you know a computer whiz, they can take Vista off and load XP--I had a friend who said he would do that for me if I couldn't buy one with XP. Just have to call the company, if getting a new one, and ask.
BEWARE DELL COMPUTER CORP!
 Computer under warranty and the modem went bad. Called tech support and I told them the modem was bad (I am not a computer idiot), but went through everything with them anyway. Of course, they could not help and stated that I had to go through software support before I could be sent a new modem under the warranty. The first thing you get in software support is a salesperson. I told her this was NOT a software problem but I had been told I had to go through software support before I could get a new modem. It cost me $54.23 for a one-time software support problem. Before I did this, I asked her if I would receive a refund if this was determined not to be a software problem, which I already knew it wasn't. She said,'YES, just call this phone number back and give us your case number and we will issue a refund'. So like an idiot, and because I happen to trust people, I paid. I called them right back to advise that software support determined I needed a new modem and to please issue a refund."OKAY - we will issue a refund' the girl says. Now after 2 months I still have not received a refund and the 'refund supervisor' tells me they cannot issue one because I did receive software support. She says they will 'counsel' the girl that lied to me. I told her I never would have gone through software support if I had know that, and if I had not been LIED to, because the new modem only cost $14 if I had purchased it outright so why would I pay $54 to get a free $14 part???? DELL LIES! They just lost my business. I can afford the $54, but it is the principle of the thing. I hate the way big corporations can lie to you and get away with it. My grandfather owned a small grocery store. If someone called to ask the price of ground beef and an employee told them a price that was lower than the actual price, he would have sold it to that customer for that amount. He would not have said,'Sorry but you have to pay the correct price and I will COUNSEL the employee'. WHATEVER HAPPENED TO COMMON DECENCY AND CUSTOMER SERVICE????
Dell for office computer and lap top and love both. (nm)
x
Just bought a new Dell computer, needing XP
and knowing that Dell at 1 time did not offer XP anymore, only Vista. Am wondering if I bought XP how much is that as opposed to what Dell charges to put XP on now.
I bought a dell computer and financed it at their site
Anyone that bought a Dell computer are you happy with it and what happened if you needed anything
fixed under warranty. I guess you Fed Ex it back and wait on it. Can you tell me how this went please.
I got my computer locally so as not to deal with Dell and Fed Ex etc. I have a flat panel and I
think it is okay but not as clear as the regular monitors. I think if you pay a fortune for an LCD you get great clearness but with the 3 or 400 dollar ones it is adequate. I live in PA also. I got it because it is better for your eyes.
When buying a new computer would you use a company locally that builds new computers or go with Dell
or a large outfit like that. This local company has been around awhile. Not sure what to do about buying a new computer that is going to be compatible with just about all MT jobs.
RE: I keep getting an e-mail from Ebay as a reminder for aun upaid item - a Dell computer - sm
but I've never even ever bid on one. Anybody know what's up with that? It keeps saying respond to this e-mail but I haven't done that - is this some type of scam?
Update..bought computer today and Dell and found out it couldnt get here as fast as I needed it so I
Got the same computer for like $400 less and they'll ship it out tomorrow. Should be here in 4 days..Same everything including warranty. Try Ebay.!!!
I have both a Dell Latitude Laptop and a Dell Dimension desk top PC and bought both...
off of Ebay. The laptop I paid $300 for had Windows XP and works great. It wasn't wireless, but they sent me a PCI card with it and it works fine. The desktop PC has XP on it as well and I paid $250 for it. Both have Pentium IVs. Both work great for work. I have no complaints and I feel like I got a great deal both times out on Ebay.
Company provides a Dell for work, I have a Dell for personal use, too.
x
Dell customer service is overseas. I have had a Dell, a
Toshiba Satellite, and an HP. The Dell was a piece of junk from day 1. The HP hard drive crashed after 4 to 5 years, but otherwise no problems. I bought a Toshiba about 6 months ago and it is okay, nothing special. I was looking at the Sony Viao and the salesman said that some laptops are made to be portable, but that the Sony was not one of them, but the Toshiba was. My keyboard also has a numerical pad on it, but it throws the other keys off a bit, so when I'm in a portable mode and don't have room for an external keyboard it really slows me down. I have a Duo Core processor and notice no difference whatsoever in speed, the number of programs I can have open, etc. I have also noticed that even when I am not on battery power that every so often the battery is charging. I don't know if this is a defect or something that is supposed to happen, but I need to investigate it.
I've had two dell laptops and 5 Dell PCs. Here's the thing...
Make sure you get the extended warranty, again, MAKE SURE YOU GET THE EXTENDED WARRANTY. And, here is why.
My first laptop went out on my, though it was a couple of years old. Because I had the extended warranty, a service tech came to my house, replaced motherboard, hard drive, heat sink, and keyboard. He was able to back up everything first and restored it once all the new stuff was in place.
One of my PCs kept giving some weird blue screen error and I couldn't get to go even in safe mode. I called up Dell, told them the problem, they looked up my extended warranty and they sent someone out to repair it.
Overall, I have been happy with Dell products. The only drag is that everything Dell sells regarding accessories is proprietary and you have to order it through Dell. No generic accessories will work. My suggestion is if you decide to buy a Dell laptop, make sure you get the car power supply and you might even get a 2nd regular power supply because I have been known to leave town and forget the power supply at the house. Now, I have everything in my laptop bag for when I go out of town and can just throw my laptop in the bag and know everything is there.
Lastly, some Dell laptops require a special aircard to connect to the internet. I ended up getting a 2 cabled USB air card and I'm glad I did because 2 USB plug ins give better reception than one.
If you have any other questions, please feel free to ask. I'm happy to help.
I don't like Dell. I bought a Dell laptop and it
was a piece of junk, so I'm not the one to ask if you should buy a Dell. I'd get at least double that processor speed. My computer is about 10 months old and I have 5 times that, which means that there is probably something faster out now, or soon will be. It is more than I need for work, but I also use computer to download music/pictures, and a bunch of other stuff. The Dell I had had 650 mHz and it was slow and that was almost 6 years ago. You may have to customize anyway to get XP unless you buy one previously owned, which you can also buy from Dell. It is always a good idea to buy bigger than you need currently just to allow for updates to any software or new software you may add. You need to also think about tech support. I know Dell has tech support in India, which can be extremely frustrating. I don't know that other computer companies don't offshore their tech support, but that would be a question I would ask and find out if there is a locally authorized dealer to handle warranty repairs or if you need to send off the computer. I would not recommend a Gateway computer and I would not recommend any computer that has a Celeron processor. They tend to be in all the lower end computers.
Buy a Dell!! You can't go wrong with a Dell but
I bought an Emachines and had trouble with it from day one. I returned it, as the store I bought it from a six month return policy, so I returned it after about five months. I bought a Dell two years ago and have had no problems since!! Buy a Dell, you won't be sorry!! :)
I am not a Dell lover. My Dell has been
a lemon. I just replaced mine with a Toshiba Satellite and I have seen a few others here recommend this. Dell's customer service is in India. The only thing I dislike about my Toshiba is that because it also has a number keypad the shift key is in a different position than I'm used to and I end up deleting and retyping when I use the laptop keyboard. I normally use an external keyboard, but I travel a lot and try to work on the road and just don't have space for an external keyboard.
Where did you hear that everything you buy for a Dell has to be from Dell?
I have LOTS of peripherals on both my laptop and desktop Dells and they certainly didn't come from Dell. You've been misinformed.
I love my Dells.
Is it their computer? Why are they installing a firewall and autocorrect on your computer? That sm
is usually the responsibility of the transcriptionist, especially if an IC or SE. Which company?
I'm still waiting for the
coming in the spring." Anybody remember that? I think spring has come and gone. 
Don't keep waiting around...
/
so what are you waiting for?
x
waiting...
I am waiting for an internship, I have given up trying to find a job! I decided that everyone is right, you have to do the internship or mentoring program and that is the way to go!!! I think it is the way to get my foot in the door so to speak. Thank you for all who have given me good advice. I think this is the way to go! There is no other way to go, that is my belief anyway...
waiting
I totally understand....
What are waiting for?
Wouldn't it be fabulous if all of us young chicks in our 50s formed our own business together? I don't know what business it would be, but we'd sure have fun! I think we should all audition for Deal or No Deal, and whichever one wins, we split the winnings between us. Wouldn't that be a gas? 
I'm waiting too....
I have 25 years experience and have been posting on this site and one other..I want to be able to start PT and then when my full-time job stops Radiology Overtime, then I'll be free to do more at home. Is it the economy? I love being at home and dread having to pound the pavement and work somewhere at night!
I'll be waiting to see
those Keystrokes links.
Agree and waiting until we all will have to pay for
zz
I kept waiting to be scared on that one
but it never happened. The ending was SO incredibly stupid that I can't believe I wasted $2.99 renting it.
Nope....not new.....still waiting!!
11
Just like when you have call waiting, you hit the
x
Take the one waiting for or try to work both sm
for short term to see which is really the one you want. Ya never can tell. If need be, be up front with current employer, tell them you want to be fair and say working both places to SEE rather than just quit them.
I am not sure about the waiting lists here yet,
but I do know that the program only takes so many students. That will probably be another thing I will have to factor in too. Great tip on taking the electives while waiting though. I am only going for the associate's degree as well. Are you interested in going into psych too?
what if I have call waiting?
Will the call waiting interfere with it?
Ha, sitting here waiting
for work!
waiting for work
just curious - who do you work for?
Been waiting 3 months
for an Illinois company to pay me the one and only invoice I sent them. Have sent emails so that everything is in writing. I have called and left message, but she's not in and doesn't call back. Excuses have been that client not billed, I'm been sick, will send next week, etc. Filed a complaint with Better Business Bureau, but they cannot help in matter. Talked to Labor Board, but they cannot help because I was a contractor, and they suggested I get a lawyer. I am now in process of writing a demand letter and then will file small claim lawsuit. I began asking for payment since 10 days after invoice and still nothing!
Only worked for them for a week because I knew it wasn't going to work out, so I think this is MTSO messing with me because they are ticked off. I thought of billing client I did work for just to embarrass her!
Sitting waiting right now....
I guess this gives us time to chat on MTStars.
Waiting for what? They don't do yearly updates.
What else is there to say? But if you want to keep on whining about something that is untrue be my guest.
kid's crazy waiting to see mars
do you have kids stay up late just to see mars... oh!! my poor little girl waited for this planet since the start of august, and she is hoping to see it tonight or tomorrow as big as moon. she even marked it on the calendar... and what's funny about it is that we have never spoted the mars... not once. grrrrr!!!!
Many years ago, I was in a waiting room
with a group of men waiting for interviews for the same job. After about 15 minutes of very cold, snarled stares from them, one of them spoke up and told me I should go home, that they had a family to support and I had no business there taking jobs from them. I guess it didn't matter to him that I was a divorced mother with 2 children of my own to support and that even if I had no one to support and was a billionaire, it was my right to be there for that job interview as much as his.
I stayed and went through the interview process. I didn't get the job; I don't think that man (just cannot bring myself to call him a gentleman) did either as he was not the manager I dealt with later in that office.
It really burned me that men would have that attitude toward women. It started a slow change in my perspective on the gender differences, equal rights for women, etc.
So why don't you post something about transcription? You just waiting for somebody SM
to post what you like? post something about transcription, don't gripe about what other people post.
She already bought it, too late for waiting! nm
x
Another day of waiting endlessly for work
But come Thursday and throughout the entire weekend wil come a stream of e-mails saying there is work now for us to make up our lines!!! Are we to be available 24/7 at these places? Does ANY company hire enough people and have enough work for those of us who actually WANT to work at a steady pace? Anyone? Really tired of this. I am a very dedictated MT.
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