Vonage (sm)
Posted By: TechSupport on 2009-02-14
In Reply to: VONAGE - An
My Vonage service was highly variable - fine for one call, rotten the next. I dumped 'em.
More to the point, 800 numbers aren't cheap, even with Vonage. You pay from about 5 cents per minute with Vonage ($4.95/mo gets you 100 incoming minutes) up to 7 cents or even more.
There's better ways to skin this cat. For instance, you can buy a Skype incoming number for $30 a year.
Or you can get your doc the encrypted version of Express Dictate (NCH) for $55 or so (one-time charge), which lets him dictate and send it to you in a variety of ways including email, using the free Express Scribe app on your end.
I've used both these methods (Skype and NCH software) with great success. And if you use the NCH approach, when you get more docs you can upgrade to a more robust system from NCH like Web Dictate, which is very reasonable for a dictation system. They also have Pocket Dictate and Palm Dictate for PDAs. Check 'em out.
BTW, I have no financial interest in either Skype or NCH.
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Vonage
Any of you out there using Vonage? It seems like a really good deal, 25.00 a month for unlimited (opposed to the 110. we pay for Verizon). Anyone using it to connect to hospitals? and do they say anything if you are using 8 hours solid for work? I see they have a small business plan for around 50. If any of you have it, how is the connection and the sound quality.
I have been using Vonage for almost
a year now. I didn't get the business plan and I didn't tell them what I was using it for, and they have never said anything about it. I do dial into a hospital and have used it on a personal basis. The sound quality is good. I have been disconnected a few tiimes in bad weather but not for very long and only maybe twice since having it. Go for it, I think you'd like it. Good luck!
Vonage
I would like to get Vonage but I have two extension phones in my house and they told me it would only ring on one phone and not on the extensions. Any suggestions?
It is not against the law for Vonage as they are
However, for the other LD companies i.e., Sprint, Verizon, etc., it is not allowed. I also used my local carrier only to be notified several times that I could not use it for this type of work and if I continued they would disconnect my service! I know use Vonage and have had no problems.
I use Vonage
Only VoIP plans don't put a minute limitation on "unlimited" long distance, i.e, 5000 minutes a month or whatever. So far no problems. I still get nervous about it though because they could crack down at any time like the other traditional LD companies started doing.
Vonage
I use Vonage.
I am using Vonage
My husband and I are using Vonage. It was a handle to get going but now seems to be smooth sailing. The only problem is if we loose our cable modem then our phones go down as well. Also if you have problems more than likely you will be speaking to someone in India, so I do not know if it is based out of India or what.
Vonage here
Vonage has worked well for me. I pay about $27 a month on the residential plan and have had it for about 4 months. I know some people have had problems with getting disconnected a lot, but I haven't. It must depend on where you live. I use a high volume of LD for MT and haven't had any troubles (so far).
Vonage
I have had such little trouble with Vonage that I sometimes forget that is what I am using. They are great, no problems.
Vonage is
works great! love it...and hubby likes the bill ;-)
Vonage
I had problems from the beginning with Vonage and working on the internet. I finally had to take a loss and switch - went over to MCI. The rate is ok - and your first month is free (26.99) and then every 6 months you get a coupon to send in with your bill for $26.99 - so I guess it is like getting two months a few for free - anything as long as my phone works.
Vonage
Mine used to just keep going when I hit the rewind pedal and would rewind all the way to be beginning of the report. Try changing the bandwidth on the Vonage website under your account. Change it to the lowest setting if it is not already there and see if this helps.
Yes,that is what Vonage is...
I have used it for four years and haven't had a problem. See the messages below about Vonage. Actually Vonage is only in the US and Canada though. You can call other countries but they charge you, but from what I hear, they are very good rates.
Vonage sm
I see a lot of ads for Vonage locally but have heard negative reports on this board. Does anyone have this service and is it a good one? I am in search of a good low-cost long distance and direct cable service. I am currently on AOL and they are pushing broadband either through Verizon or Cox in my area. Someone in my family just went through a terrible business venture with Verizon for weeks and their computers were "totally down" and were unable to transmit important information, so I am being overly cautious.
Vonage
That terrible business venture .... did you mean "Vonage" versus "Verizon"? Okay, if you did then you should know that is a realistic gamble you will always have to take with Vonage and computer down-time. That is just how it is. Computer is down, work does not get done. Second, check the archives on this board for negative Vonage comments. I, for one, have had nothing but a big fat negative experience with Vonage. Spent 6 hours -- HOURS! -- in total over the telephone with every "rep" that Vonage seemed to have, most of them The Patels from India type reps (all called Jason or Tom, yeah right), and even the American sounding reps could just not get there stuff together.
I was a residential user with a single phone line and NOTHING fancy involved, but they just could not get us hooked up. Oy veh!, the frustration. And that was just getting us SET UP? We canceled before going any further. The money savings is substantial, so we gave them every chance to prove themselves, but it just did not work out. Good luck to you. Not a lot of fantastic options, unfortunately. 
vonage
Comes with practically everything. Only $24.99 a month and unlimited long distance. You have to have Cable or DSL for it to work though.
Vonage
Yes and at $24.99 remember you are getting what you pay for. I tried it and it interfered with my broadband and I had to cancel. I could not get an answer from them in the 1st 30 days - so I had to pay a penalty to cancel. Just another untrustworthy company in my opinion.
Vonage
Didn't work for me - what a waste of time and money.
Vonage
I am thinking of getting Vonage phone service. Does it really work that well and how easy is it to set up? I know the ads say that it is 24.95/month, is this really accurate? Has anyone experienced any hidden costs.
Just trying to test the waters before jumping in. Any info would be appreciated. Thanks!
Vonage
When I first got vonage everytime I picked up the line my whole wireless network would go down. No help at all from vonage or my ISP. Since I was using a wireless phone with vonage I thought it might be the phone, so 3 phones later the problem stopped. I am currently using an old ATT 900ghz unit. Now, from a quality standpoint it is not like a regular phone. The thing stops when you stop talking and starts when you start talking. This results in the first part of each sentence being cutoff a bit and the last part ends abruptly so the listener has a hard time hearing the last word. Also, unlike a phone where both parties can talk at the same time, vonage has a hard time dealing with this. If you are on the phone a lot, I would not recommend it. I use it for my home phone, but for my business I still have a land line.
Vonage. nm
Vonage???
ANybody else having problems with Vonage last night this morning????
Thanks
Vonage???
Not that kind of problem. I am getting circuit is busy messages and when I cannot connect to my account I am getting dropped every couple of minutes and then have to try multiple times to get a connection. Oh well it seems to be getting better have actually been able to type five reports so far without getting dropped. Thanks
RE: Vonage
People I know on CenturyTel are getting satellites for typing. They work wonderful and they say they are faster than DSL.
Vonage...
For the first time. I now have to get unlimited long distance service. I need to take care of this today and have been recommended Vonage.
I took a look at their website, but was wondering if anyone could give me some more info. I saw something about being able to hook up 2 phones to what they send you. I have 2 phones and my C-phone that I need hooked up. One will be downstairs. Is this possible to do?
Also, what is a rough estimate of your bill? If I get this service with them, I am assuming I can drop my regular phone service. How much do you pay down too? It says you get a refund on that money, but I wanted to see how much.
My other option I was thinking of was getting the phone service through Time Warner. Does anyone have any experience with this?
Thanks!!! 
Vonage not my cup of tea....sm
Here's my experience with Vonage. I have broadband satellite and some issues may be different with cable.
Vonage requires a router that you hook into your internet router. You hook your phones into that. So, you could have an upstairs phone if it was #2 of a cordless and #1 was hooked into the router. C-phone plugs into router also. Yes, there are only TWO plug-ins for Vonage router, so only two phones on it.
Cost me about $28 with tax monthly. Take note, though - when I went to cancel after 2 months they charged me $97 to cancel the account! Once you get past that first "free" month they have you in their clutches.
I oftentimes had poor (crackly/static) audio and thank goodness did not get rid of my land line. Sometimes I had to reboot the Vonage system multiple times a day- some days it was fine all day - some days I just hooked into my dial-up and gave up on Vonage entirely.
But, I know folks who use it for all their phones and have no problem. I am in a very remote rural area, which may contribute.
I can't remember what it cost me to get it all hooked up, they did charge me for the router.
All their customer service help is obviously outside of the US - they are helpful, but heavy accents.
So, that's what I know about it. I later found a one cent/minute phone card with a 49 cent connect fee that worked out much better for me with the C-phone.
Good luck!
Vonage
Worked fine for me. I dropped it after about 6 months when I didn't need it anymore and like the other poster said, got hit with a disconnect fee (I think it's in their small print you have to keep it for a year or you get the fee). I paid around $27 monthly and didn't really have any problems with it. I used it for C-phone work and it was always fine, also never had any trouble with working high volumes with it. If you are thinking about the calling card, try to estimate how much it would cost you with the card if you were working on a secondary account that got busy for maybe one week a month and see how that compares to Vonage's $$.
vonage
My son has Vonage and the sound is poor. You can hear what you just said like an echo. Also cuts out. Poor sound quality...susan
Vonage
I've had Vonage for almost a year and love it. No complaints. Very reliable. Very good rates. I would never go back to a regular phone company. I don't know what a KVM switch is, but I do have a router. I picked the cheapest plan (about $15) with limited calls, as I have unlimited calls on the cell phone.
Vonage is the best way to go.
x
VONAGE
| considered Vonage, but if this is true it can't work for me. My phone bills are atrocious, but for two accounts I dial on with a C-phone and work live. Does anyone know a phone person (like a private company) that would make this work for us? There must be some way to program your pedal or tweak the software, but I have no resources here to find out. Does anyone?
Vonage
I use my Vonage with DSL and have no problem my phone is just as clear as the dictator is
Vonage
I used Vonage with DSL and a C-phone for about a year and never had a problem. Some people have problems with Vonage not working for unclear reasons, but hopefully it will work well for you.
I have Vonage
have a little bit of trouble sometimes with foot pedal command not making it to the other end but other than that, the amount I save using Vonage instead of Verizon is very much worth a little inconvenience here and there. Although Vonage did require me to get a business line because of the minutes I was using.
Vonage
Dont remember exactly how he worked it. If I remember right it was some kind of splitter/router but I used my vonage.
Vonage
I had the same problem. And sometimes when I would press the foot pedal, nothing would happen. It would also periodically just hang up on me. I switched to Suddenlink phone service last week and so far have not had these problems.
Vonage
I had MagicJack and my pedal for the Lanier stopped working a couple of weeks ago. I was told to purchase Vonage. Well, I did and it was working fine. Now, today, my pedal is no longer working. Is there anyone else with this problem?
Vonage
I have had Vonage for several years. I have had two jobs on two separate occasions that used Lanier machines. In both cases, the Lanier would work for 3 or 4 months, then all of a sudden it would stop working correctly, anywhere from the footpedal not working right to the programming getting deleted, to the machine not accepting my log in information. There does not seem to be a "fix" to this problem. I have talked to several IT people, and all they can suggest is to reboot your modem, Vonage device and Lanier and see if that helps. I know that it has helped some people for awhile to do this, but it has never helped me.
VONAGE
Anyone ever used vonage for a 800# for doctors to call in and dictate on? I just want to make sure that there are no major problems with this. THNX
Vonage
I used Vonage for about a year for transcription and it was fine for me. The service never went down, sound quality was fine, no problems with volume of use. I don't have my own accounts, so haven't used it for incoming dictation.
I am a big Vonage fan
I had Vonage for about 4 years before moving to an area where the only internet available is dialup and satellite, neither of which is really suitable for VOIP. The value for the money was great, sound was never a problem, and there are features that I could not get on even the best of the landline plans. There is automatic routing for those times when your internet is down, which sends the phone calls to the number of your choice (mine came to my cell phone). The one caveat is that Vonage is only going to be as dependable as your internet company is; other than that, I can't say anything but good about it.
I use Vonage and they don't care if you
use it for transcribing or not. Check them out. I have had no problems at all and have had them for almost a year now.
Thanks. Vonage may be my only option around
nm
Vonage and Lanier? sm
I have used Vonage in the past with a C-phone. Will it work as smoothly with a Lanier system?
I use Vonage too and am happy with it
x
Vonage customer
No problems here. I wanted to go through Time Warner, as we already have cable and internet through them, and they display the number on your TV (very cool), but Vonage was still cheaper.
Vonage Question
I"m so illiterate when it comes to computer/cable, etc. I have Sprint DSL. CAn I switch to Vonage or is the DSL a problem, Again, I apologize if this is a dumb question but my darned Sprint bills (not including L.D. runs me $160 per month (including the DSL).
Vonage Problems
I recently signed onto Vonage due to SBC challenges. I have found that I am having problems with the foot pedal to my Lanier and dictaphone. Last night I had to call in at least 10 times to finish all my reports. It seems to go dead when I press on either the forward or rewind pedals. No problems if I just keep typing and don't touch either pedal. Is anyone else having these problems or am I the only one.
my Vonage goes through DSL, not cable
so I'm out of long distance/internet if the phone line is down, but I wouldn't be able to work anyway without the phone line, so it makes no difference.
VONAGE - LOVE IT!
I could kick myself for not doing this sooner! I've had Vonage now for 4 months and have never had a problem...It works beautifully...No one would ever know your calls weren't going through the phone company..I pay 27.24 per month and it is so well worth the money!
Anyone know if you can use Vonage with a C-phone? nm
nm
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