Vonage & Faxing?
Posted By: anon on 2006-06-06
In Reply to:
I've been wanting to get an internet phone service for a long time now, but am concerned about the faxing capabilities. I have an account of my own and I use e-fax to send the work back to the physicians. I've been told that VoIP services do not support e-fax and also that even regular faxing is extremely unreliable with VoIP. Anyone have any insight into this? I'd really like to switch, but I have to be able to e-fax! 
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Faxing
I would use a secure site for sending medical reports such as an FTP site. Faxing is not a secure way of sending and is not HIPPA compliant.
Faxing
I don't know since I have a stand alone fax. But I have faxed from my Quick Books and it worked. I just went to my spread sheet and did the Control P and hit the fax options on the printer selection and it let me go to the Fax Wizard. I will try it later today with one of my accounts and see if it works. But you would have to be careful to make sure that only their "selected" part of the spreadsheet gets sent to them just like when you print/fax it to them. But if you client does not have the Excel program on the computer you are sending it to, then they cannot open it. I will do more playing around this this later this afternoon as have to go and do pick up and deliveries now. Patti
faxing $
For all that you would be better off getting a printer w/fax. They are less than $100. Mine is an HP 5610v All In One w/the fax feed at the top, number pad for dialing, etc. Think I might have paid about $70 for it a year or so ago. I think I got it at Walmart.
Faxing
If you are going to do faxing on a regular basis, you should probably purchase a fax machine. That's what I had to finally do. Some time ago, I had to go to a currency exchange to fax something. The charge was $7.00 per page!!
Internet faxing
Is internet faxing HIPPA compliant?
Faxing via computer
I have faxed documents through the computer at a couple of jobs I've worked in the past; however, I have no idea how this is set up. I am planning to buy a fax machine, but I was wondering if it would cheaper and/or easier to do by computer. Plus this would eliminate another piece of equipment on my desk. Thanks for any advice.
faxing question ...sm
I was using WinFax PRO through the computer for faxing many files rather than the old print and put through a fax machine. BUT this program seems to be hanging up all the time, not faxing, etc.
Does anyone know of another program like this...where you just click on files and fax through the computer?
THANX FOR ANY HELP
Wendy
Charge for faxing
I am starting to fax reports to various places for my account. Some of these will include multiple pages to the same place and some will be only one page. Can anyone tell me what the going rates are for this service? Thanks!
online faxing
Does anyone have a recommended site they use for online faxing?
faxing without a fax machine
Several jobs I worked in the past allowed the capability to send a fax through the computer without using a fax machine. However, I have no idea that program was set up but would really like something similar at home. I can't figure out where to start. Anyone know anything about this?
Thanks.
Faxing and HIPAA concerns
I need to know the regulations imposed by HIPAA for MTSOs faxing medical reports to referring doctors. Thanks.
HIPAA faxing guidelines
Fax only when necessary, always verify fax number and ALWAYS use cover sheet. Do not fax hypersensitive PHI. 
Charge for faxing reports (sm)
I did a search and can't seem to find this topic. An office that I transcribe for has a new type of report that they would like faxed to the referring physician. I have a fax and am willing to do it, but I'm not sure what to charge. Would you charge by the page or by the report (mostly 1 page but sometimes 2 plus cover page)? Thanks much for your input. KM
great faxing service
My girlfriend signed up for a new faxing service with Packtel. It's only $3.95 per month for unlimited faxing, I'm getting a fax from her right now on fax machine, and I gotta say that the quality of the print beats to pants off eFax. If anyone would like to check it out, here's the link:
legal issues w/faxing reports
i have always refusing the faxing of reports to offices.. i believe this is illegal if the MD signature is not on the paper. if you are a "contractor" for this office, you are not covered in way, shape or form legally under any insurance policy but your own. I would refuse the faxing of reports.
However, it's illegal in my state to do unsolicited broadcast faxing.
I had intended on doing this years ago, but I was told we can't.
Always! When emailing my resume, my email acts as my cover letter and when faxing, I always have a
Your cover letter says much more about you than your resume ever can. Your resume lists your education, your jobs, and highlights your skills. In your cover letter, you have an opportunity to sum up how many years total experience you have and get specific about certain things you've accomplished at certain jobs.
Vonage
Any of you out there using Vonage? It seems like a really good deal, 25.00 a month for unlimited (opposed to the 110. we pay for Verizon). Anyone using it to connect to hospitals? and do they say anything if you are using 8 hours solid for work? I see they have a small business plan for around 50. If any of you have it, how is the connection and the sound quality.
I have been using Vonage for almost
a year now. I didn't get the business plan and I didn't tell them what I was using it for, and they have never said anything about it. I do dial into a hospital and have used it on a personal basis. The sound quality is good. I have been disconnected a few tiimes in bad weather but not for very long and only maybe twice since having it. Go for it, I think you'd like it. Good luck!
Vonage
I would like to get Vonage but I have two extension phones in my house and they told me it would only ring on one phone and not on the extensions. Any suggestions?
It is not against the law for Vonage as they are
However, for the other LD companies i.e., Sprint, Verizon, etc., it is not allowed. I also used my local carrier only to be notified several times that I could not use it for this type of work and if I continued they would disconnect my service! I know use Vonage and have had no problems.
I use Vonage
Only VoIP plans don't put a minute limitation on "unlimited" long distance, i.e, 5000 minutes a month or whatever. So far no problems. I still get nervous about it though because they could crack down at any time like the other traditional LD companies started doing.
Vonage
I use Vonage.
I am using Vonage
My husband and I are using Vonage. It was a handle to get going but now seems to be smooth sailing. The only problem is if we loose our cable modem then our phones go down as well. Also if you have problems more than likely you will be speaking to someone in India, so I do not know if it is based out of India or what.
Vonage here
Vonage has worked well for me. I pay about $27 a month on the residential plan and have had it for about 4 months. I know some people have had problems with getting disconnected a lot, but I haven't. It must depend on where you live. I use a high volume of LD for MT and haven't had any troubles (so far).
Vonage
I have had such little trouble with Vonage that I sometimes forget that is what I am using. They are great, no problems.
Vonage is
works great! love it...and hubby likes the bill ;-)
Vonage
I had problems from the beginning with Vonage and working on the internet. I finally had to take a loss and switch - went over to MCI. The rate is ok - and your first month is free (26.99) and then every 6 months you get a coupon to send in with your bill for $26.99 - so I guess it is like getting two months a few for free - anything as long as my phone works.
Vonage
Mine used to just keep going when I hit the rewind pedal and would rewind all the way to be beginning of the report. Try changing the bandwidth on the Vonage website under your account. Change it to the lowest setting if it is not already there and see if this helps.
Yes,that is what Vonage is...
I have used it for four years and haven't had a problem. See the messages below about Vonage. Actually Vonage is only in the US and Canada though. You can call other countries but they charge you, but from what I hear, they are very good rates.
Vonage sm
I see a lot of ads for Vonage locally but have heard negative reports on this board. Does anyone have this service and is it a good one? I am in search of a good low-cost long distance and direct cable service. I am currently on AOL and they are pushing broadband either through Verizon or Cox in my area. Someone in my family just went through a terrible business venture with Verizon for weeks and their computers were "totally down" and were unable to transmit important information, so I am being overly cautious.
Vonage
That terrible business venture .... did you mean "Vonage" versus "Verizon"? Okay, if you did then you should know that is a realistic gamble you will always have to take with Vonage and computer down-time. That is just how it is. Computer is down, work does not get done. Second, check the archives on this board for negative Vonage comments. I, for one, have had nothing but a big fat negative experience with Vonage. Spent 6 hours -- HOURS! -- in total over the telephone with every "rep" that Vonage seemed to have, most of them The Patels from India type reps (all called Jason or Tom, yeah right), and even the American sounding reps could just not get there stuff together.
I was a residential user with a single phone line and NOTHING fancy involved, but they just could not get us hooked up. Oy veh!, the frustration. And that was just getting us SET UP? We canceled before going any further. The money savings is substantial, so we gave them every chance to prove themselves, but it just did not work out. Good luck to you. Not a lot of fantastic options, unfortunately.
vonage
Comes with practically everything. Only $24.99 a month and unlimited long distance. You have to have Cable or DSL for it to work though.
Vonage
Yes and at $24.99 remember you are getting what you pay for. I tried it and it interfered with my broadband and I had to cancel. I could not get an answer from them in the 1st 30 days - so I had to pay a penalty to cancel. Just another untrustworthy company in my opinion.
Vonage
Didn't work for me - what a waste of time and money.
Vonage
I am thinking of getting Vonage phone service. Does it really work that well and how easy is it to set up? I know the ads say that it is 24.95/month, is this really accurate? Has anyone experienced any hidden costs.
Just trying to test the waters before jumping in. Any info would be appreciated. Thanks!
Vonage
When I first got vonage everytime I picked up the line my whole wireless network would go down. No help at all from vonage or my ISP. Since I was using a wireless phone with vonage I thought it might be the phone, so 3 phones later the problem stopped. I am currently using an old ATT 900ghz unit. Now, from a quality standpoint it is not like a regular phone. The thing stops when you stop talking and starts when you start talking. This results in the first part of each sentence being cutoff a bit and the last part ends abruptly so the listener has a hard time hearing the last word. Also, unlike a phone where both parties can talk at the same time, vonage has a hard time dealing with this. If you are on the phone a lot, I would not recommend it. I use it for my home phone, but for my business I still have a land line.
Vonage. nm
Vonage???
ANybody else having problems with Vonage last night this morning????
Thanks
Vonage???
Not that kind of problem. I am getting circuit is busy messages and when I cannot connect to my account I am getting dropped every couple of minutes and then have to try multiple times to get a connection. Oh well it seems to be getting better have actually been able to type five reports so far without getting dropped. Thanks
RE: Vonage
People I know on CenturyTel are getting satellites for typing. They work wonderful and they say they are faster than DSL.
Vonage...
For the first time. I now have to get unlimited long distance service. I need to take care of this today and have been recommended Vonage.
I took a look at their website, but was wondering if anyone could give me some more info. I saw something about being able to hook up 2 phones to what they send you. I have 2 phones and my C-phone that I need hooked up. One will be downstairs. Is this possible to do?
Also, what is a rough estimate of your bill? If I get this service with them, I am assuming I can drop my regular phone service. How much do you pay down too? It says you get a refund on that money, but I wanted to see how much.
My other option I was thinking of was getting the phone service through Time Warner. Does anyone have any experience with this?
Thanks!!! 
Vonage not my cup of tea....sm
Here's my experience with Vonage. I have broadband satellite and some issues may be different with cable.
Vonage requires a router that you hook into your internet router. You hook your phones into that. So, you could have an upstairs phone if it was #2 of a cordless and #1 was hooked into the router. C-phone plugs into router also. Yes, there are only TWO plug-ins for Vonage router, so only two phones on it.
Cost me about $28 with tax monthly. Take note, though - when I went to cancel after 2 months they charged me $97 to cancel the account! Once you get past that first "free" month they have you in their clutches.
I oftentimes had poor (crackly/static) audio and thank goodness did not get rid of my land line. Sometimes I had to reboot the Vonage system multiple times a day- some days it was fine all day - some days I just hooked into my dial-up and gave up on Vonage entirely.
But, I know folks who use it for all their phones and have no problem. I am in a very remote rural area, which may contribute.
I can't remember what it cost me to get it all hooked up, they did charge me for the router.
All their customer service help is obviously outside of the US - they are helpful, but heavy accents.
So, that's what I know about it. I later found a one cent/minute phone card with a 49 cent connect fee that worked out much better for me with the C-phone.
Good luck!
Vonage
Worked fine for me. I dropped it after about 6 months when I didn't need it anymore and like the other poster said, got hit with a disconnect fee (I think it's in their small print you have to keep it for a year or you get the fee). I paid around $27 monthly and didn't really have any problems with it. I used it for C-phone work and it was always fine, also never had any trouble with working high volumes with it. If you are thinking about the calling card, try to estimate how much it would cost you with the card if you were working on a secondary account that got busy for maybe one week a month and see how that compares to Vonage's $$.
vonage
My son has Vonage and the sound is poor. You can hear what you just said like an echo. Also cuts out. Poor sound quality...susan
Vonage
I've had Vonage for almost a year and love it. No complaints. Very reliable. Very good rates. I would never go back to a regular phone company. I don't know what a KVM switch is, but I do have a router. I picked the cheapest plan (about $15) with limited calls, as I have unlimited calls on the cell phone.
Vonage is the best way to go.
x
VONAGE
| considered Vonage, but if this is true it can't work for me. My phone bills are atrocious, but for two accounts I dial on with a C-phone and work live. Does anyone know a phone person (like a private company) that would make this work for us? There must be some way to program your pedal or tweak the software, but I have no resources here to find out. Does anyone?
Vonage
I use my Vonage with DSL and have no problem my phone is just as clear as the dictator is
Vonage
I used Vonage with DSL and a C-phone for about a year and never had a problem. Some people have problems with Vonage not working for unclear reasons, but hopefully it will work well for you.
I have Vonage
have a little bit of trouble sometimes with foot pedal command not making it to the other end but other than that, the amount I save using Vonage instead of Verizon is very much worth a little inconvenience here and there. Although Vonage did require me to get a business line because of the minutes I was using.
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