Vianeta Platform

• Vianeta Platform - tillie
  • It depends entirely on the company you work for. If their tech support stinks, then - I have used it
  • I've used it for 2+ years, no problems. - CO MT
  • I've used it. It's the worst piece of crap I've ever seen. - If it's Interpro you're checking on, RUN FOR

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Anyone know of MTSO's using Vianeta platform?  Could you let me know who they are?

Thanks

If a MTSO advertises that the MT works in MS Word and sends dictation by FTP, does this usually mean there will be no demographic/doctor database and the demographics will not be autopopulated?

I got into a mess with a small company (got out real quickly too).  I was required to print out daily email copies of the doctors' office patient schedules (which were barely legible) and type in all information.  I spent more time hunting for the correct patient through pages and pages of these schedules.  Then I had about 25 pages worth of doctor's names that I would have to go through to find the attending, referring, etc.  A total waste of time as I didn’t get paid for that. 

I wish MTSO would give more information as to what platform they use (if any).  Proprietary software is such a generic, totally useless description.  Would they buy a new car that listed, "Car has gasoline operated motor?" 

And for Pete's sakes, why so secretive about the pay?  Give a ballpark figure.  Just say, pay is between 7-12 cpl depending on skill, testing, etc. Tell me if you pay for spaces, headers, etc.  It would save them time because I wouldn’t even apply for a 7 cpl job. 

Before I spend an hour or two testing, I need more information from a company to be sure it is compatible for my needs.  If the MTSO would spend a little time on their website detailing their platform, how they send/receive files, pay rates,  how line rate is determined (spaces/no spaces) employee/IC/SE status, minimal line count, whether work pools consist of 100s of doctors, or smaller pools with 25-50 doctors etc.   Having all this information on their website would save them time and the MTs time.   Phoenix Medcom has a really good layout describing pretty much everything an MT would want to know before testing with them.  I am just tired of testing with a company and then finding out the job wasn’t exactly suited to my needs. 

Line count is NOT always available with Vianeta.  When I was at Interpro, they used Vianeta and you could not track line count with them.  Also, once you sent the job on its way, it is gone, no way to get it back without going though a management person.  The spell check was horrible.  Also, with a program were you transfer the jobs into a folder to work from, you can work even if internet is down.  With Vianeta, if internet was down, you didn't work.  I would say Vianeta is NOT user friendly.

The IT guy for a MTSO tried installing it on my computer several times and it would not work.  Never did figure it out.

I have read old posts from users who do not like Vianeta.  I would like to hear from those MTs who have used this software and like working with it.  Is it better since the new owners took over?  Do you prefer Vianeta to any other software?  What is your favorite feature? I am not a Vianeta representative, just interested in your opinion.

Thanks!

TL

Not sure if this can be done or not but here goes.  I use Vianeta platform for my work and also do other work in MS Word.  My ShortHand file is incorporated into Vianeta platform so I do not have access to it when in MS Word (use auto correct).  Is there anyway to copy Shorthand from the Vianeta platform and either put it in auto correct or another free word Expander program?  Only legal ways please.

I've been working for MTSOs for years now, using their templates which sometimes cause productivity problems (macro issues, etc). I'm wondering if productivity is increased when working on a structured platform, such as one that a national company provides for its transcriptionists?  I've never used a platform, but it would seem that all one needs to do is straight type onto the screen and the platform program takes care of margins, page breaks, etc?

Any thoughts (as well as companies who are hiring who use platforms) would be appreciated.  Thanks

Is anyone familiar with or use the Vianeta platform?  McAfee Virus Scan was downloaded onto my computer and since then I cannot seem to get the Shorthand/Word Expander portion of Vianeta to work.  Any ideas, anybody?   

I am bored, and trying to get aquanited to the boards, so I am posting a little spree here. 

What platform do you use?  I use Extext by Dictaphone.  Like it so far.

I started on a new platform about two weeks ago and am finding it HORRIBLE!

I normally get between 130-170 lph, depending on dictators.  Today I worked four hours and had 200 lines

It is a word-based platform.  To put in a QA marker you put in spaces, highlight them change screens, use the mouse (no shortcut keys) click add, save, and then back to your screen.  To remove a QA marker, you have to change screens, use mouse click on QA marker number, and then click delete...  You also have to do this to look up or edit doctors, patient info...

In all honesty from anyone who has worked on such a platform, WILL I GET FAST ENOUGH TO KEEP MY CHILDREN FROM STARVING?

Thanks in advance

Is anyone familiar with a platform called Medquist Cquence?  The service I work for has a client who uses this.  I am having a particularly difficult time learning this system.  Would you care to share what you think of it.  Is it worth the time spent in learning it, and once you do learn it, do you get a decent line count?

TIA