Vent on accents. SM
Posted By: old and cranky on 2009-03-27
In Reply to:
Why oh why does a doctor who has been in the United States practicing medicine for over 20 years continue to have the same thick accent and poor grasp of the English language, as well as inability to grasp proper grammar and punctuation. It's like they do not even attempt to lose the accent. I understand young foreign doctors who have not been here long and are struggling to deal with language barriers, their residency, etc., but these older docs who I know have been around for a long time, drive me insane. I would in no way, shape, or form see them for my medical care, if they have made no effort to improve communication with their U.S. patients. Hello, what country are we in here? Thanks for listening to my vent.
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vent on accents
I think most of the larger Medical Schools do offer the remedial courses, at least the 2 I worked for did, in fact, it was required for all foreign docs at first. Just wish that all ESL docs would take advantage of it.
Accents - sm
Just wondering - do you southern MTs have as much trouble with northern accents as I do with southern accents? They sure take some getting use to; no disrespect intended, but some words are pronouced so differently that I have to listen several times to get them. I suppose I'll adjust eventually - I hope!!
accents
YES! we do, I'm from Texas.
to JWJ on accents
You are SO RIGHT. I do a LOT of ESLs and I rarely have problems just because of what you said - think with an accent and pay attention to where you are in the report. If you can't beat 'em - join 'em. When you are done, you can go back to your real thinking but in the meantime, think like them.
accents
White males who make long, convoluted sentences with improper sentence structure.
southern accents
Being a Yankee who now lives in the south, I can relate! Had far more trouble with the southern dictators than with the foreign ones.
And yest, those British & Australian ones are sexy!
Spanish accents. sm
I worked on an account out of San Diego once, heavily thick Spanish (Mexican), brilliant docs, but very difficult. I work on an account in FL now, still Spanish but Cuban and very, very different. Those of you who say you don't do accents, try another field. This job is all about dialects and learning and hanging in there. If you are pompous enough to say, "you don't do this or that", bet your pay reflects it.
Spanish accents. smC
Clarification: You probably still make good $$$$ if you are the perpetual cherry picker. I hate cherry pickers, that is cheating, lying and stealing. Most managers even those Rhit sort of people, do not realize how much cherry picking hits those of us in the pocket who do any job assigned. I hope all cherry pickers rot in hello.
No accents/ESL. PERIOD!
Okay, I have a confession... I cannot understand accents. Period. So, when going to see a new physician, etc., I make sure to ask right off the bat whether the doctor speaks clear English, and if the answer is no, then I tell them that I am sorry for wasting their time and I go to the next doctor.
Just the same, when I was being considered for the accounts I have now, I told the lady I work for that I cannot do heavy accents or ESL doctors. I know - - could have kept me out of work, but you know what? I don't need the money that bad, because I would just be spending it on psych meds because trying to do the work would make me crazy!
I know you can learn accents
Ever wish you could take your post back after more thought? I spent alot of time thinking about this topic of ESL/accent/ignorant dictators, and I guess I would like to clarify now.
I understand that if you listen to the same dictator or dialect repeatedly, you learn to understand it, and there are several that I have become quite familiar with. But, my point was that for the $2.00 +/- per page that I get paid, I choose to listen to someone who is willing to take the time to speak with courtesy and clarity into the microphone. I understand that at some point I may not have the choice, but while I do, I choose to work for someone who gives what they expect. They expect clear reports, I expect clear dictation. And they get paid ALOT more than I do to hold up their end of the bargain.
On the same token, for the hundreds of dollars that I pay out in medical expenses every year, I choose to give that money to someone I can understand and that I am relatively sure understands me, without the language barrier. I don't want to chance a compromise in care because of a misunderstanding in communication; there are enough other things that can cause a compromise in care.
The medical language is hard enough when everyone is speaking the same language, with all the sound-alike words and similiar words, etc. I don't want to confuse it even more with any extra variations. I know it is here to stay, but I want to stay under my rock as long as I can.
Hope I haven't I haven't worsened my "foot-in-mouth" disease, or made anyone else even more upset...
I'd estimate about 200+ - all accents
x
worst accents
I agree with the person who said not really an accent. Those who chew, yawn and dictate while falling asleep are the worst. the only Hispanic I ever worked for was very precise and even said comma, period etc. his words were very distinct but some of his pronunciation was difficult but once becoming accustomed to that it was no problem.
I prefer non-Southern accents
I'm from the south but lived out of the area for several years. My favorite accents are Northeast and MidWest. For a while I did MT for a hospital in rural Alabama where a resident from Cuba was working. He had acquired a number of southern altruisms that cracked me up with his thick Hispanic accent. I'll never forget when he treated an elderly woman who had received a rattlesnack bite to her foot through her "teenie shoes." (if I hadn't been from the south, I wouldn't have known he was referring to "tennis shoes!")
Once my dryer needed servicing and the repair man came out. After talking for a while I asked if he was from somewhere near southern Russia because of his accent. He got so excited that someone knew the geographic area of his origin! He was from a tiny little country bordering southern Russia! (one of my neurologists was from Russia). I love to try to place someone's accents
d~ 
I have a bad time with southern accents too
Their words just sort of fall into one another and it seems like they put emphasis on the wrong part of the word, so I need to concentrate with them. The worst however is the Chinese accent by far. Especially when they do try to slow down and enunciate, it makes it worse.
middle eastern accents
I had one yesterday for that sang and hummed most of the report. He dictated in a sing-song voice that made me think he was casting some sort of spell. In between words and sentences he would say, ahhhh, ummmmmmm, and then speed ahead with the sing-song again. And it was all in a middle-eastern accent. It was an extra long report and awful. I was so jittery by the time I finally finished.
anyone else think British accents are sometimes difficult?
There are few doctors with British or Australian accents compared to Indian, Middle Eastern, Hispanic, East Asian etc....but perhaps because I don't hear them as often I am sometimes really thrown off by them.. not ESL! But I find myself relistening before I get some of the words. Also difficult are some of the other European dictators...do not get as many of those either. Used to get a guy - I looked him up on the hospital web site - it said he spoke about 6 different European languages - he had a very unusual accent.
No, not for me! I love European accents
and do well with them. However, the middle eastern accents throw me. There's something about the tone or pitch that I simply can't hear. Maybe I have a deaf spot or something. It's caused problems at jobs because MT employers think I'm "refusing" to do those work types when it's actually a hearing problem. Some of the Hispanics are the same way. I can do Asian, French, German, Scandinavian, east coast, American Indian, southern, British, whatever, just not east Indian/Arabic accents.
I have as much trouble with southern (USA) accents (sm)
as I do with most ESLs!
My mom is from the south. Thanks to that I have no problem with southern accents. nm
:+
Hope you're good with accents! sm
All customer service is outside of the US and I had a really tough time communicating with them. Also if you choose to discontinue early there's a whopping $90 fee that's buried in the fine print.
I used Vonage with broadband satellite for 2 months and it disconnected frequently on me....my satellite has been stable for years with multiple platforms so I suspect Vonage is just not suited for satellite. Just a heads up!
Accents (Kim Komando's Cool Site of the Day), 8/10
Always something interesting in Kim's world:
TO VISIT TODAY'S COOL SITE, GO HERE:
www.languagetrainersgroup.com
What's the worst part of it? Accents, research, TAT, etc.? Hope
x
No, not at all, plenty of people with accents, not all sound dopey.
Then again, maybe it's all the pot he smokes, kills a lot of brain cells, ya know?
LOL
Just a vent.
I have a note (discharge summary) that is 27 minutes long, dictated by RN, that goes into such detail that it might as well be the H&P, every consult, every operative report, and every lab report rolled into 1 document. She is even dictating problems the patient had on previous hospitalizations that have nothing to do with this admission. To make matters worse, she is jumping back and forth between prior problems (that aren't related) and current problems for the hospitalization, as well as listing every single lab test/values from all prior admissions and comparing them to this admission, as well as dictating the whole report for every x-ray the person ever had in this one report. The guy came in for nausea, vomiting, and dehydration and she's dictating x-ray reports for fractured ankle and rotator cuff MRI from 2 years ago...THE WHOLE MRI REPORT. Good gravy, missy. It's good to be thorough, but then too much information just confuses the reader. arghhhhhhhhhhhhhhh. 
All better now. Thanks for letting me vent. 
sorry, need to VENT.
I have been working since 5:30 on itty bitty reports - so far I'm making less than minimum wage with all the crap I have to waste time on in the headers etc.....and my back is killing me.
I hate wasting my life like this.
OT: Cat vent!
I've already had enough problems working this weekend with technical problems and down time and now that I'm breezing away and making good money, what happens? My stupid cat decides she needs attention! First she rubs on my leg and purrs (so far so good, not really a distraction) but THEN she has to move to look at my face through the crack in my desk where the drop down keyboard rests and reach her stupid little paws through, hit the function key that saves and closes the report (which I cannot alter once it is sent through) on a report of over 100 lines!
ARRRRRGH!!! I was almost finished and needed to spell check it!!! That just cost me $10. Her food costs that much!
Anybody wanna a free soon to be hungry cat??
d~ 
need to vent
Is his boss willing to make things right by paying your husband's back salary for the months that he was unemployed? If so, I think hubby should consider going back to work for them (while searching for something else that pays better than what he is making now).
Need to Vent Out!!!!!!!!!!!!!!!
I am so mad at these big companies. I know this is has nothing to do with my job as a medical transcriptionist, but I just need to vent a little. My husband works for the government as a meat inspector and this "BIG" meat packing company just decided yesterday that it was going to up and close with no warning to any of the employees. It was just "At the end of the day, you will be out of a job." I cannot even begin to express my feelings for the workers at these plants. At least my husband still has a paycheck coming in from working for the government. Today, he is working in a plant that is a 6 hour drive from our home. We will probably be sent out to the east coast for relocation. We have 2 daughters that are in high school and a 3 year old that do not want to move. We have always lived in a very small community of 125 people in the Midwest. My daughters are so upset and I am just mad. How can a big company do this to its valued workers without caring? I am just missing my husband as I know he will be detailed out to just about every state until they decide where THEY want to put him. I AM SO MAD!!!!!!!!!!!!!!!!!
Would you put up with this? (Another vent)
I have worked with a company for over seven years as an IC. I work part time and whatever work I do that morning has to be turned in at 3:00, which gives me around a six hour turn around. I have two young kids and another account that I work on that has stats that I have to take care of too. I have only gotten one raise in seven years, and a crappy one at that. Every other company I have worked for gives me at least about 24 hours to get it back to them. I am trying to get my kids ready for school and I also have other things going on at the moment. I get an email in all caps "I NEED THE WORK NOW." I am just so fed up with this. I don't want to quit because the work is easy for me since I have been doing it so long, but I feel the need to put my foot down.
Don't use this to vent - I'm
simply asking a question and wondering what other people have dealt with. No need for "??!!! and get an attorney, etc." I know that. I'm just asking people for thier "experience" not their "opinion." Chill out.
Just a dh vent...
I'll try to make this to the point... ;o) My husband got bought out at the end of January so has been off work since then. His buyout will last us until about next January so for now he's enjoying the time with the kids. I on the other hand have gone from working very part-time to full-time, at home, "just in case" and to help pay off some debt while I've got Mr. Mom here home to take care of the kids.
For the most part, he's being excellent - doing the majority of the housework, all the cooking, taking care of the kids all day. My only gripe is he sleeps in until 9:30 every day while the kids (ages 4 and 7)are up at about 7:30-8. Mind you this is spring break for the 7 yo but when it's school time he gets him off to school and then goes back to bed. The kids play pretty well on their own but if they come into the bedroom he'll put the TV on for them. This leaving them on their own w/o even getting them breakfast and/or the TV thing drives me batty. I've been a wahm since my first one was born and always made them my priority (working around their schedule very part-time), getting up as soon as they got up, rarely turning the TV on to "babysit" them, etc. I feel like he's undoing what I spent years working so hard at.
Now I get up at 5 to go to the gym and then get my work done ASAP so that I can have time with the kids later as I'm finding it very difficult emotionally to be so unavailable during the day. This is making me even more resentful of my dh with him snoozing until 9:30 while I'm so tired a lot of the time. Then to top it off, he gets hurt that I'm usually too tired to be "interested" by 10 at night and I want to go to bed early... He supposedly understands that I'm tired but still is putting the guilt trip on me.
I know that a lot of this is my own resentments and largely there's nothing wrong with what he's doing and he needs to do things his own way with regards to the kids - I get that, but I'm still resentful. Any thoughts? Thanks for reading the novel and just letting me vent. So much for it being to the point!;o)
We all have to vent sometime
and it was just your turn. I think we have all had similar experiences with the frustration and lack of understanding by dh's about this type of work and how much it takes out of you. Good luck!
Need to vent. I'm fed up!
I am so sick and tired of day after day trying to figure out what in the heck these ESLs are saying. I'm tired of them preventing me from making a decent line count and making decent money. Why in the heck don't they learn English? From this day on I refuse to make any sense of what they are saying and will type verbatim, stutters, poor grammar and all! If the company I work for doesn't like it - then fire me. It's about time MTSOs put it back on the docs to better themselves and NOT us!. I've been doing this for over 6 years and it gets worse and worse.
Please do not reply with "I'm sure your ancestors were from another country, etc......" They were ----and--- now I was born here - AND I SPEAK THE LANGUAGE.
MTSOs want to send work overseas. Send all the ESLs. Also, when it comes time to me "editing" overseas work --- Ha-Ha.... that will definately be my LAST day on the job! Let the owners of the companies edit the overseas work and see how they like it.
Thanks all. 
NEED TO VENT
Why on earth would a doctor prescribe physical therapy to strengthen a patient's muscles who is in the end-stages of myasthenia gravis? Money? A patient with nothing else to do but go to physical therapy? I don't get it. This group of doctors are a pain in the ***s. One has such a high incidence of infections in his surgical patients that I cannot believe he is still allowed to practice - and this one puts everyone into physical therapy - unless they are a 4-limb amputee. Does anyone know the # to the California Board of Medicine - because I think it is time to call them on this one - work or no work - I am sick of it. i feel better now.
NEED TO VENT
No, I am not a doctor and would not care to be one. But over the years I have seen so many cases go bad and with doctors policing themselves, very few ever suffer any consequences. My husband works with a doctor who was using cocainen while in surgery. At one point he was doing a prostate biopsy and passed out on the patient, jamming the needle through the prostate gland. The other doctors in the group encouraged him to get treatment or they would kick him out of the group. So, he got some rehab. The patient sued, thank God. But guess what, he is back in the operating room - snorting in the lounge before each case. The surgery center personnel are afraid of losing their jobs if they report him to the police, so he just goes on doing surgery under the influence. Perhaps my animosity comes from being abused by several different physicians at different times in my life - and regret at not reporting them. However, knowing the system, I realize that it is a losing battle. But, having been through these experiences I can spot these docs a mile away. Sorry if I offended anyone - but doctors are human and our lives are at stake, as well as the lives of others when a doctor practices bad medicine. I appreciate all of the input and understand your anger. I posted this more as a person than an MT. I just thank God for what I do know - and wish that there was a way to fix the problem of poor physicians, drug abuse in the medical world, and the patients that suffer at their hands.
Need to Vent
I didn't post anything yesterday - so I guess I am not the only one who has a problem with incompetent physicians.
need to vent
I have to disagree there. My husband's grandmother was very overweight (350 lb) and in a wheelchair. Home Health sent physical therapy out to help her walk again. She had severe osteoarthritis of the knees and hips. This was a total waste of time. She had not been out of a wheelchair in years and could not have supported her weight if she could have stood up, but they insisted. Medicare and her supplement paid the bill - I think a lot of times it all boils down to the money. She was active otherwise, painting, crafting, etc., she just couldn't and would never be able to walk again. She passed away last year and it took the fire department to get her out of the house in order to get her to the funeral home.
To need to vent
Don't be so quick to make judgments on those MDs. The patients might have a lot of infections because of a number of reasons. For instance, it might be bad nursing care at the hospital, patient noncompliance with wound care and medication, and the patients might have multiple medical problems interfering with their healing. With the epidemic of diabetes in this country, wound care centers are booming taking care of patients with slow healing wounds.
Maybe the physical therapy is prescribed to keep the patient as active and strong as possible - to give quality to his/her life. Keeping patients active and strong also helps control their blood pressure and blood sugar.
Just need to vent a bit....
Why is it that the doctors you know can speak perfectly perfect English...don't? This guy is slurring entire sentences and when I slow him down, he sounds drunk. And he doesn't even sound as if he is old enough to drink!
Thank you. Venting over. Have a good evening.
I'm sorry...I really need to vent about this...
My son just came home from a week-long beach trip with his dad. My son has three plantar warts on the bottom of his right foot. I have taken him to the doctor about this and was told to try the OTC remedies. I have been doing that, and was planning to take him back to the doctor this week actually because they have not gone away.
Anyway, my ex-husband took it upon himself to take a hot knife and attempt to BURN the warts off my 8-year-old son's foot. My son said it hurt very bad, and now he is limping on his foot. Now my son has a nasty looking depression on the bottom of his big toe that is very painful. It's pretty deep, but it's not bleeding at this time, although I'm sure that it was at some point, and my son confirms this. I have cleaned it and bandaged it and will be taking him to the doctor first thing tomorrow.
WHAT AN I-D-I-O-T!!!!!! I am the one who takes care of all of our son's medical care. He lives with me. I have primary custody of him. WHY OH WHY did he think he had the right or ability to do this?!?! Why didn't he call me first and consult with me about what I have been doing to treat the warts?!?!?!?
I have taken photographs and forwarded them to my attorney. It's a long story, but my ex is one of those people who thinks he knows everything...but really knows nothing.
Thanks, I just needed to get this off my chest.
Need to vent....
I am so angry and I need to vent. I work for a psychiatric facility and have been there for about three months now. I really enjoy working there and they have been very flexible with my schedule. Approximately 2 months ago, a temp was hired because we were so far behind. The person they hired did not have any experience whatsoever in medical transcription, but she was a fast typist so she was hired.
A couple of weeks went by and it was noticed that she was making quite a few errors. One of the other Transcriptionist e-mailed her to inform her of her errors and advised her to proof her work. She became so upset, she e-mailed a nasty letter back to this particular person. A few more weeks went by and a different transpcriptionist noticed she was still making these errors so she tried e-mailing her as well with basically the same response. Well last week I happened to come across one of her reports and noticed some errors that were totally unacceptable. For example, Licinopril, psychogenetic polydipsia, albuteral, ibuprophen, etc.
Anyway, I mentioned this to our supervisor and he asked that I correct the report and give him a copy so that he could go over it with her, which I did. I also brought in a book from the course I took a couple of years ago so that she may review it. She came in yesterday absolutely livid, she was slamming things around, speaking so loud that we could not hear the doctor and using the most foul language. I turned to her and asked if there was a problem to which she replied I was not talking to you! So I stated, in a very calm manner, then could you please keep it down as I cannot hear what the doctor is saying to which she replied that's too bad! She then proceeded to call our lead and left the room.
I started to think about the whole situation and could not believe how this person reacted. I called the supervisor at home and informed him of the problem at hand and told him I was on the verge of walking out as was the other transcriptiont. I told him this behavior was totally unacceptable and I would not tolerate it. Mind you, this was all because she was still making errors on her report. She felt people were talking behind her back. She does not want us (transcriptionists) to tell her of her errors. She wants us to speak with the lead, have him write the errors on a piece of paper, place it in an envelope and put it by her work area. Can you believe this? Who does she think she is?
Well a couple of hours ago, my lead called to get my side of the story. I told him exactly what happened to which the other transcriptionist can attest to. He stated he would speak with her but that the next time there was a problem with a partiular report, we are to bring it up to him or our supervisor (which I thought I did). I totally feel she should be reprimanded and that this behavior should not be tolerated by anyone, but it looks like she is just going to be "spoken to." I am so angry and upset, I literally feel like giving my two weeks notice, but then again, I do not want to give her the satisfaction. I really enjoy what I do but I am afraid if this type of behavior occurs again, I will not be able to hold my tongue as it took every bit of strength in me not to *******, well you know.
Sorry this was so long, I needed to vent. I know I probably made 100 mistakes on this post, but I am very upset at the moment.
Need to vent!!!
ARGGGHHH!! I have a TASP that I use for my clinic account and this clinic account dictates every day, even holidays. I never get a break. However, this weekend, the TASP "misplaced" my dictation voice files. I have not had any dictation since Friday, 09/01. I e-mailed them over the weekend and I heard nothing from them regarding what was going on with my files. Now, just a minute ago I received an e-mail stating that they files would become available over the next hour! They have compromised the TAT for my account, put me in a work bind because now all those files are going to need to go back right away to the clinic, etc., etc. Any advice on how I should handle this with the TASP? I think they are not providing good service and is this possibly a HIPPAA violation? I am not sure..any input would be greatly appreciated! TIA
Just have to vent.....
I just have to vent. This doctor is chewing in my ear and talking at the same time. I can feel my blood pressure rise as she talks. Don't they realize how annoying this is, not to mention rude. I think colleges should make all doctors take a course in the proper way to dictate. Sometime I think chewing in the ear is worse than a bad ESL.
Thanks for listening. Back to work. I sure hope her lunch is over soon!!!!
Just another vent
I have a particular ESL who always smacks food while she is talking and says "and" about five times per sentence. If this isn't bad enough, she is the one ESL who makes zero effort to spell anything, not medication, allergies, etc. She tends to get into conversations with other people around her and starts laughing hysterically while talking, but of course she does not repeat the sentence she just laughed right through. Please excuse typos, I am so irritated right now
sure we can vent about anything we want to--sm
I can vent that I never volunteered to work today. I expected to have off until Monday, after having worked all last weekend to make up for it. I was given work today anyway, but I am doing it. I don't like it, but it is a job and it is money in my pocket, and not at any overtime or time and a half either. I don't get extra for holidays or weekends. But I am thankful that I at least have a job I can count on. Maybe, knowing that you had volunteered to work, you should not have planned a big family get together at the same time. That is way too much to attempt to do, no matter what kind of reports you were given to do. JMO. I hope you have a nice holiday, anyway.
Need to vent . . .
How do you deal with the impossible? One Editor says do not use CNS under a heading -- spell it out. Okay the next time I spelled it out as instructed and guess what . . . was told I was wrong that the doctor dictated CNS! Okay rock and a hard place here -- I cannot do it both ways. Same way with blanks. Blanks are not supposed to count against us. They encourage blanks rather than guessing wrong. So I blanked an ESL doc because I didn't have a clue -- got told I omitted the dictation! I DID NOT omit -- just DID NOT understand! What else can you do but blank???? Is there a high rate of suicides among MTs? Some times there is just no way you can please some of these QA people.
Need to vent
This was under the PE headings where one Editor said spell it out and another said do not spell it out but type the way it was dictated. I do go over my blanks with a fresh ear and yes at times I can get them but today I had an ESL doctor which I only type 1 report for before today and I had to leave blanks. The editor left a smart comment about omitted dictation. I did not omit but blanked because I did not understand. This isn't the first time I was sited as "omitting" when I indeed left a blank and by the same editor. I don't know who they are to report -- they hide behind a number. I only know my editors by their numbers. Before this I would always go the extra mile to find my blanks now I feel no need to go that extra mile -- I'm only cut down in the process by these people.
Need to vent!!!
I double checked my calendar and it still says it's Friday. Thank goodness. I am doing hospital discharges today. Currently, I am listening to an ESL. I have listened to this particular ESL three times already today. One would think that by now I would be able to understand him....BUT ....when he mumbles, stumbles over his words, moves the phone from his mouth, does not enunciate clearly, and then just for fun asks me to go all around his dictation to add things he forgot.....I AM GOING TO SCREAM!!!
OK...I'm done venting. Thanks for listening. Back to typing for "Mr. Wonderful." (I can't for this day to be over!!!!)
Need to vent
I am a relatively new MT. I have typed many reports today. None of them are from my primary accounts. All of them except 1 are new docs to my ears, many of which are the horrible mumblers and speed talkers. Samples do not help. OMG, am I going to survive? Oh well, back to typing.
Need to vent
Hope the stronger/better idea is for real because today I am totally fed up with my job/family you name it! Lately it seems all I do is pray that things will get better and each day just hands me a new disaster. Work is so slow lately and I hate the account. I keep looking for greener pastures, but it seems like I find nothing but scam companies. I have had a bunch of job offers -- then never hear from the companies again. I am sick and tired of taking time to test only to be put through this. The MT world has become insane. I would love to make a change, but I have to work from home. I do not have a choice.
just another vent...
 I really have to vent about this. I have not worked for anyone but myself in a long, long, time. I am actually in tears at my computer right now and really have no motivation to work at the moment. I am sick and tired of MTSOs who do not EVER say thanks for working ALL weekend, working 7 days a week, or doing all the hard doctors, while people being paid the same get to skip right on past them. It would be nice if you email your supervisor that you didnt get all your lines done because your baby went to the ER for stitches, they might respond with something like "I hope he is okay", or anything, instead of having no response. Boy, do these MTSOs realize they make their MTs feel like &**^? I'm sure I am just taking this all too personal, but it is very difficult not too. I hate the tone of the e-mails I recieve. I just don't think they are very freindly. I'm sure I just need to get more of a backbone. Im glad I never treated my MTs like that! It just seems like if something goes wrong, a wrong date of service or whatever, they really let you have it.
Thanks all for listening!
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