Try assigning the # to another key and/or contact the seller of the phone. nm

• C-phone access code ?? sm - HELP! - Margaret
  • Try assigning the # to another key and/or contact the seller of the phone. nm - Never heard of this myself.

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My office assigns work to me, and in DocQScribe, they come up with a little "R" next to the job number for "routed".  Periodically, they are nasty and were obviously attempted and jettisoned by someone else.  More often, however, they are a bank of reports for a particular dictator, who I suspect has gone through the channels and whined and wants all their reports NOW.

The pros of this situation:

One dictator for 10 reports means I can fly through because they're probably saying the same things over and over.  Or at least I can get used to their style and plug away.

Sometimes the group I'm routed is awesome: seven podiatry surgeries or consults in a row.

I like to think that things are routed to me because my office knows I will sit still and type until every one of them is done.  I'd like to think they can count on my accurancy and efficiency.

I take it as a compliment.  Maybe it's intended that way for you too, even when it sucks rocks.  My partner gets nasty, nasty dictators routed to her sometimes because she's one of the few people who can do them and refrains from whining.  Building goodwill with your MTSO pays off in odd little ways in the long run.  And again, while it sucks for you, it might your strong work ethic and accuracy that leads your supervisor to believe you are the one for these jobs.  Take heart!

response to negative/neutral feedback.  If the seller responds back in a nasty manner I don't want to deal with them. If the only negative is shipping is too high that isn't going to influence me bidding, but if they are ugly to what appears to be an innocent post I don't want to deal with them.  I don't care if they have 100+ positives, I don't want to do business with someone like that. 

nm

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.

I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.

Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 

Anyone else experience this problem with their C-phone?  Is there a problem with my C-phone?  At first I thought it was my telelphone line and called the phone company.  They sent a technician out to replace the lines and check the house, but the hum is still there on the C-phone.

It's driving me batty!

through cable, have you tried to take an incoming call?

We only have one phone line.  I rarely get/make calls and when I do we have cell phones.  I just started working with a C-phone and got digital phone.  I can go a month and my phone not ring, so far have gotten 3 calls today, but I'm afraid that if I try to answer the phone that I will lose my report. 

I guess I could pull up a report and have my husband call on his C-phone and test it that way and then if I lose it no biggie. 

I would like to discuss this with you, please contact me at my email address.

Thanks