Transcend is taking on new clients
Posted By: On my way out after years. on 2005-08-01
In Reply to: Same companies posting... - Renee
But they are also experiencing a high rate of turnover due to their new platform that has a lot of problems and a lot of downtime. It seems like they're always adding new clients, but the work load has been chronically low for months. Manager said that they have had to overstaff in anticipation of the new accounts, but with getting new accounts often, they have to overstaff often. Even with the turnover because of the new not-so-user-friendly platform and voice recognition the work is still low and the turnover just keeps increasing because new ones can't afford to wait 3, 4, or sometimes 5 pay periods for it to pick up, and a lot with seniority are getting sick of it and moving on. It will all even out eventually, but who can afford to wait these days, especially when paid at 55% of regular rate for voice recognition. It don't matter how fast you can edit if there isn't any work and you're only getting 55% of your pay. Their suggestion: Take some time off or work shifts that may not be so convenient for you or your family (that's what everyone is doing anyway - so there still is no work). When my mortgage and car payment is due, I'll be sure to tell the bank that my employer told me to take some time off so I can't pay it this month. Think they'll be as understanding as Transcend expects us to be?
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Read the post again, it says Transcend is taking new clients. SPHERIS offshores therefore they are
Transcend does not offshore and they are sponsors of MTStars.
Administrator
Transcend has taken on new clients and Spheris offshores so they are not allowed to
t
To get own clients or not....
I have thought about getting my own clients, but working for a company, if I want time off, I can easily arrange that and know there will be co-workers to cover the accts. If I get sick, the company will find someone to cover the accts. I don't have to worry about the billing, tech support, trouble-shooting, complaints. Maybe someday I will chose to give up what life I have and get my own clients, but for now I like being an IC for a company. This way, I am a great employee and an even better boss.
My clients...
Consist of clinics. They all get 48-hour turnaround time guaranteed, and anything STAT (a TRUE emergent STAT) they need, it's done at no extra charge. Radiology gets four to eight-hour turnaround for obvious reasons. The rest of the clinics don't need a 24-hour turnaround time because let's face it, their staff basically sit on it, and I'm not going to break my neck so they can just sit on it....
Clients
Hello! I'm new to the board but not to MT. I've been working from home for my own clients for 10 years. I wondered if others who do the same have ever experienced a situation I just encountered and wondered what your thoughts were. I had a client whom I transcribed for for two years, then he moved and started back up in his practice and called me and I've worked for him for an additional year in that new practice. When I noticed recently that I hadn't received his dictation as usual, I questioned it, i.e. was he on vacation, did they lose a tape or what? The receptionist said he must not have dictated yet. I found this off as he usually dictates each day he's in the office. A week had gone by w/o work so I called and asked and the same girl said she'd have his wife (who works in the office) call me because she didn't know why there wasn't work, etc. At this point I got suspicious and had asked the recep. if there was something going on I should know about. She said they're working on this new software and maybe they just got behind. New software? I talked to his wife and "I" mentioned this software. She didn't. I asked if this affected my workload and she said 'yeah, probably quite a bit.' I asked if she would please let me know AHEAD of time if they were going to make this transition so I could prepare and plan (she had just made it sound like they were just looking into it and kind of testing it out, NOT that they'd by any means started using it full-time). She said oh certainly they would let me know ahead of time. Then I pressed a little more and finally she told me he'd already been using it for his patients and when I asked if I should replace his work, she said yeah, probably because he really seems to like it and will probably use it. I don't know what the software is but I hate it just because it took a big client from me. But I"m also wondering if this is common practice for a physician just to outright not tell an MT that they weren't going to use their services any more. I mean, not only did they not give me notice beforehand, but they hedged on admitting it when I came right out and asked. I find this incredibly rude and inconsiderate, especially when I've been a faithful MT for them for three years. I"m just dumbfounded at this behavior. Has anyone experienced this? So now that leaves me in the lurch with bills to pay with an already tight budget (hubby in college, two kids, high heat bills, blah, blah, etc.) and me looking for work to fill in the gap. Sorry I ranted and rambled. I'm just really upset by this and wondered if anybody experienced being treated this way and/or knows what this software might be and if it poses a threat to any of us. Thanks so much!
Own clients
This has been discussed many times with many different opinions/ideas. You might do a search as there was quite a heated debate on this about two months ago. I have a brochure that I send out with my card. For those I am very interested in I do stop by in person or if anyone calls inquiring I stop by in person. You have to be prepared with equipment to do tapes or digital and some may inquire about a call in system. You may have to pick up and deliver, provide your own paper. Be prepared to do any type accounts. Your rate will depend on the area you are in and can be anywhere from 11 to 16 cpl from what people say on this board. You have to be prepared to have some back up if you get very sick or have an accident and for vacations. You will not get any benefits, will not getpaid when the doctor takes a month off to go to Spain. It will be a tough go at first until you esablish a rapport with the office staff. But I like it and have been doing it for 18 years. Just did a report and have made 4K more this year than I did last year so things are looking up for me. Good luck. Patti
One of my clients for whom I have done only
tapes for has given me a CD to load onto my computer. I haven't put it on yet but I'm wondering if you all can help. It's an Olympus CD and looks like it's for .wav files which is what he intends. He says I should be able to load this onto my computer and then after that, he can email me voice files. Now, is this correct and what will I need to have in order to play and transcribe his voice files? I have a Bytescribe pedal. Please tell me I won't have to buy a different pedal for this! Thanks in advance for any help!
want to get own clients
Hi Everyone,
I have over 2 years’ experience in medical transcription and really want to get my own client(s). I feel that I am finally ready to take that leap. The question I have is – how do you go about talking to potential clients? What is the best way? Mailings, calling, just going in? Should I make business cards? Unfortunately all of my doctors offices (family, ob/gyn) husband's GI doc and daughter's pediatrician are all EMR. Ugh. So that's no help.
I’m not really afraid of what to charge or contracts, the rest is what has me stressed the most. Should I buy a program like DocShuttle or will they basically tell me what they want? I have been with nationals and small MTSOs alike and just am not sure how to go about everything myself.
You can feel free to e-mail me with any advice also.
I really appreciate the suggestions/help!!!
Getting own clients
I am currently transcribing for GI docs who are using the EMR system, I love it. There is barely any paper for me to handle, I fax everything right from their system to the referring physicians, once in a while I will get a physician who doesn't have a fax and so I need to mail. The final copy goes right into their system. I am currently working from home through my business. They had the equipment installed at my house, fortunately for me, I was with them for four years before I went on maternity leave and have been doing it from home for the past two years.
I also transcribe for ENT docs in my area, before I went on maternity leave I asked them to use my digital phone in system (really didn't expect them to since they were 'set in their ways' but they agreed).
As far as getting new clients, I would get some business cards printed out, and some fliers stating what equipment you will use, i.e. tapes, digital; will you be dropping the finished work off, and also turn-around-time. Then if it were me, I would take these to local doctors, speak with the office manager and offer your services, may be you can start off by offering to cover vacations (I know how hard it is to get coverage for yourself on vacation. You might have to start small and work your way up, but at least it is a start.
Well that is all I can think of, I hope this is helpful to you. Good luck!!
Best way to get clients? sm
I want to market my service in my area. I have gone to offices before in the past, but they sometimes get annoyed. I have also done mailings and get no response. Is there another way to get the OM's attention that maybe I overlooked? Any suggestions would be appreciated.
Some clients won't go there
Some doctors have such rotten dictating habits they know running their reports through ASR will result in utter garbage; they have TAT to meet and they know if they take the time to have those reports extensively edited post ASR its just an extra step. Some clients know for them it will be a time and money waster; it is the MTSOs that are pushing for all ASR, not the clients. Many hospitals have tried ASR inhouse and end up scrapping it and going back to MTs. Its a lot like outsourcing in that many people are on the bandwagon, but there'll always be some that refuse to ride it.
Clients have the right to not have an
MT transcribing that reports if that MT continually makes mistakes. Not talking about the ones QA catches, but the reports that are sent straight through without QA and they catch the mistakes on their end and have to send it back. The client I am assigned at my MTSO has said that certain mistakes will not be tolerated and those that make those will not work on their account. They have the right to pull the account from the MTSO if their wishes are not followed by the MTSO.
getting own clients
Does anyone have a sample letter that I can look at to try to get my own accounts? I would really appreciate the help if there is anyone willing. I just need something to get an idea of what to cover in a letter just to get my foot in the door.
Thanks in advance.
I don't have any of my own clients...sm
so I have never had this problem. They said you were no longer transcribing his letters. Does that mean you are still transcribing other types of reports for him or is that the only type of report you did for him?
If the secretary called you before and asked questions about "How often ARE you coming to get work" or something to that effect, then it leads me to believe he was not happy with you for some reason. Sounds like he found someone else to do his work. He could have found someone to do it cheaper, who knows? I hate to hear you lost this client. I know money is tight.
Why not just get your own clients?
Just curious why you would rather subcontract when you could just get your own clients and make more money instead of paying a middle man.
Transcend
I've been there almost a year and I've never had a problem with bending my schedule by a couple of hours. They would like you to work the hours you committed to, but no one has ever said anything to me about starting earlier or later or ending my shift a little early. But, I make sure that my lines are adequate before I stop for the day. I have had a couple people tell me that they will get an email or a phone call about working their committed schedule, but it was mostly for people who are not producing enough.
Hope that helps!
No to Transcend
I tried to work for Transcend for 1 month (I also had 2 other jobs transcribing to see which co. I liked to stick with) anyways, I was put on 3 accounts, of which only 1 had work consistently and even that account ran out. And the work I received seemed cherry-picked as I had heavy ESL, which I have experience with, but need high volume to pay the bills! I decided that I would stop working for Transcend and see how long it took for them to realize I no longer was working. Well, about 1 1/2 months later I was still scheduled according to their website, and had received no contact regarding my absenteeism. Eventually, I received an e-mail about missing work. However, even after another 2 weeks, I was still on the schedule and receiving CEO emails, birthday cards, etc... I sent the computer back and am working for a company that knows my name. I figured I would have that experience with a national. At least the co. I'm with now mixes my work with moderately difficult dictators to easy line accounts to compensate. Good luck.
Transcend
Can anybody tell me if Transcend allows you to be "flexible" with the hours you work (meaning, are they very strict about keeping certain hours or are they more lenient about having a flexible schedule as long as you get your hours in)? Also, do they require you to work one day on the weekend on a regular basis? If so, do they give shift differential? Thanks for your replies in advance!
Transcend/Beyond TXT
I know that a lot has been said about the changes at Transcend and their platform for some accounts going to Beyond TXT. It is a VR/typing platform. It has received some negative publicity here on MT Stars. I just want to give another opinion of it for all those who might have or are considering a position with Transcend. I believe some of the posts may have scared some people off.
I have been working on the new platform now for a little while and I have to say that I absolutely love it. The platform has been designed specifically for MTs with many of our suggestions implemented into the making of it. It is quick and very easy to type on. The thing I love the most about it and the company is that they are consistently making changes to it. The changes are generated by emails from MTs who type on it, making suggestions to make it better and better for us. I have never worked for a company that goes to that length for us.
This is my experience at Transcend and I understand not everyone has the same experience. No need to start flaming me for my experience. Just wanted to give my side to the changes that are happening at this great company. And NO I am not management.
But if it is transcend, you will only get about 600
lines a day because of the system being down, overstaffing, and then they will pay you a whopping 60% of what you make because you only "edit."
Any OSI or Transcend MTs out there? (sm)
Have tested for both. Any pros and cons from either (or both) would be greatly appreciated. TIA..
OSI/Transcend...sm
No offense, but read the archives on these two companies...there's not much good about either. I worked for both, and if I HAD to go back to one or the other, OSi would be the lesser of the two evils.
Are you with Transcend?
1234
looking into Transcend
Any info on them before I apply?
Transcend..OSI
Hey all...my husband recently lost his job, so I need to find more work. I'm looking into Transcend and OSI...what is your take on them? Thanks so much
Transcend!
Is anyone able to work??
Transcend!
x
Transcend/MDI-FL
Transcend bought MDI-FL.
Transcend has an ad out for
night MTs and VR editors for 12 to 15 per hour, but minimum requirement.
Transcend already has more than 80% of its
is doing the same. It isn't just radiology either, it's all work types. I think it's moving along faster than we expected, but it will never replace MT. It will just leave all the unintelligible dictation for the MT.
I am PT with Transcend and I was
told if I need to change my schedule, I must talk to my team leader about it. They need coverage on your committed hours. Otherwise, you need to talk to you team leader.
Are MDI and Transcend one and the same?
nm
Anyone doing VR for Transcend?
If so, is your work load consistent? I see they advertise nearly daily and I am curious about why they have so many openings.
Transcend
Transcend is by far the worst company I have ever worked for so I totally agree with the post above. They treat their employees absolutely horrible and I would never tell anyone to apply for a job there. A lot of promises that are never kept....
MQ and Transcend both use VR
x
transcend
I am about to start working for them. Anyone know anything about them or OSi?
Transcend
I work on their typing platform and have 7 accounts and NONE have any work!
Transcend
There's no work on the typing platform!
don't know about Transcend
a big difference; if you may, say 7 c/l and do 1000 lines a day, that's $70/day; if you make 9 cpl and do 1000 lines a day, that's $90/day, or $20 more a day, $100 more a week...make sure it's the same line rate though, such as 65-character line with spaces included.
Transcend
Has anyone else had problems with Transcend?
Sorry, that should be Transcend.
x
Transcend
I just started working for Transcend. Are they OK to work for? I like it so far, just hope I can get up to par. I am kind of old to remember all this stuff.
I believe Transcend had an ad that said they
You may want to contact them. 
Transcend :)
I held out for this one... I had a couple other leads but Transcend was the best offer. I can't wait to start!
transcend
I am with them too,and 76 years old, working parttime. I am not as fast as I used to be, but they seem to be tolerating me
Carolinagirl
Transcend
Just a word to those who plan on leaving Transcend for whatever reason --- be sure and give them their full 2 week notice. I had a death in my family and had to leave before I had a chance to give the full 2 week notice and now I have a do not rehire on my personnel record posted by the ROM as I did not give them a 2 week's notice. Just a heads up as it is awfully nice to be able to give a reference to future employers that is good. After over 3 years, it is surprising but goes along with a post a couple of weeks ago that the ROMs are the nastiest in the industry. I can say that 2 of them are indeed worthy of this title but they do have more ROMs that are the BEST in the industry so it evens out - if you get one of the good ones, you are set for life because the company isn't all that bad to work for at all and the CEO and all the TLs and everyone else is there to help you at any time but a couple bad apples can ruin a place. Of course that VR platform isn't anything to brag about but that is not their fault unless they do not change it to something better for the MLS.
Transcend
Be patient. Transcend has plenty of work. Try calling your ROM rather than e-mailing.
Transcend
I worked at Transcend for 2 weeks before I had any "real" work. I was told the first 2 weeks I could only transcribe 5 reports a day until I was released from training. Things are going well now, I have plenty of work my main account rarely runs out of work and when it does I have 2 backup accounts. There is a lot of VR, but if you learn it you can make as much as you do typing even though you have to do double the lines, it has taken me almost 6 months but I am doing it.
Transcend
I work at Transcend also --- there has been little work available this week at all --- management claims to have no idea what is going on --- this is so frustrating. Those of us who are just qualifying for benefits now do not have enough work to do. What a rip they are!!!
Transcend
I work at Transcend and work is slow all across the board right now.
Transcend
Been there over 4 years, cannot recommend it. Very hard to make any money.
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