This is the responsibility of the MTSO, in my opinion. SM
Posted By: grammy on 2009-04-21
In Reply to: If you found an account objectionable - Curious
Go directly to the transcription service or company owner. I have always felt strongly that the person in charge of the particular problem account must address this directly with the physician(s) who are dictating the garbage. For years, I had several local physician practices. Most were excellent dictators, but one in particular was horrible. I put up with it for a few weeks, and then addressed the problems with an outlined specification sheet indicating what information needs to be given in dictation to protect the safety of the patient record, as well as to produce an acceptable medical report. I also indicated that transcriptions requiring repetitive deletions, going back and changing dictation, and constant misspelled words would be charged a higher line rate. This is also the doctor who would give the filled in blanks back to be retyped. These were blanks that were completely inaudible in the original dictation because of excess noise, coughing while saying the words, or laughing with colleagues while trying to dictation. In bold, I also specified PLEASE DICTATE IMPORTANT PATIENT MEDICAL RECORDS IN A QUIET AREA THAT IS FREE OF EXCESS BACKGROUND NOISE TO ENSURE ACCURATE INFORMATION IS BEING RELAYED. If the owner of the transcription company had to type this work, trust me something would be addressed with the dictator. Speak up about this because after all you are the one responsible for producing the report.
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One MTSO's opinion
Don’t flame me for saying this. I just wanted to share one MTSO’s point of view from experience. Maybe venting just a little as well. I have been MTSO for nearly 20 years. The 30+ MTs who work with me are absolute gems, but I must admit it was exhausting to find them. When I advertise, I CLEARLY state what type of work it is, frequency and volume of work, the expected TAT, specific voice file format, give them a sampling of a voice file or template, and the pay rate (10 to 13 cpl) which I think is pretty decent compared to what I see advertised elsewhere.
Time after time I will hire someone who looks professional and seasoned on paper, only to have an email from them 2 or 3 days later saying it wasn’t convenient for their personal schedules, they don’t have (or can’t figure out) their software to play the voice files, an ‘oh by the way’ I can’t complete this work and I quit, tell me I’m an IC and I work when I want to, hide from emails or phone calls from me when things get behind, or they just disappear altogether and leave me hanging with an angry client. It seems that hiring people nationally rather than locally and face-to-face is becoming an easier way to just vanish from a commitment. I’ve figured out that 1 in about 25 resumes actually will follow through with their stated abilities/work ethic. I think this would hold true whether I advertised at 4 cpl or 14 cpl, so I’m not sure it’s really about the money.
Well then, tell me this. Why do you answer my advertisement?? Why do you over-estimate your own abilities on your resume?? Why didn’t you do a personal check to make sure you could meet ALL the criteria of the work being offered?? Why do you accept the work?? Why in the world do you waste my time??
I would not personally ever hire offshore, but I do understand the frustration level of MTSOs who do so. Granted, some are in it for the money – I get it – but I suspect not all of them. I love this profession and take the commitment to my clients seriously, as I expect all MTs working with me to do as well. I work hard to accept clients that I would enjoy doing myself, and decline those that I think would be frustrating or not worth the money to do. I will just have to keep wading through the junk to find more of those gems out there… I know you are there and I’m looking for you… but again, it is frustrating and exhausting!! Thanks for listening.
My opinion as a very small MTSO
I determine what my minimum charge is by figuring out what I would pay an IC to do the work and then add in enough left over to pay my expenses (TASP, insurance, QA, etc.) and then some for myself as account manager. If you get an account that you will be working on yourself, you will make both the salaries for the IC as well as the account manager (you are doing both jobs) and pay your overhead. If you get an account that is bigger than you can handle by yourself, you can easily sub all or some of it out and still pay yourself and your overhead. Sit down and at least do the financial part of a business plan in order to figure out what you need to charge.
Did you read the post titled "One MTSO's opinion"
posted by Boo on 12/25/07?She sounds like she'd be great to work for and is looking for people like you.
k, that is your opinion, i stated mine. poor quality in my opinion shows bad work ethics if they do
;
responsibility?
Everyone has made a bad decision at some point in their lives. That doesn't mean that we deserve to be killed because of it. The responsibility lies with the criminals. They are the ones who do the bad things to innocent people. How many girls are kidnapped and raped who aren't out drinking? Many. Why not talk about the parents of the suspected boy? Where does their responsibility lie? We are criticising Natalee's mother, but what about this boy's father? How could you hide information about your son's actions when he has possibly killed someone?
Your mentality is lacking. If you get in a car and drive to work, does that mean you are just asking to be killed in a traffic accident. And if you are, people should just say Oh well, she chose to drive! That's what she gets. ????
Responsibility
Sorry, but I think Beth should be held accountable and responsible for her actions/words. She is out of control, in my opinion, fueled by her raw emotion and e-mails/letter/cards she feels are supporting her actions. She is supported in her ordeal and I support her. However, she has crossed a line now and she needs to step back and reassess. She seems erratic and just grasping at straws now, saying a lot of stuff in interviews that really makes no sense. I do not know how I would react if I was in her situation so I should not criticize her. I just really do feel that her emotions are too raw now for her to be rational. It is like she is declaring, "I came to Aruba. I found the criminals myself, now prosecute them." What if she eventually finds out she was dead wrong, that her beautiful, intelligent, outstanding daughter was alive when she the mother arrived in Aruba but she drove the investigation to go the way she wanted it to go, the way she felt in her heart/soul was the right way. But, what if she is wrong? What if the investigators dropped what they were doing to catch the real criminals to passify Beth and the media? What if Natalee could have been saved? How will her mother feel then if she finds that out?
let the dr take responsibility
Liability insurance? The doctors are supposed to read over our transcribed reports and when they put their signature on the report, they have taken responsibility. Why should we have to pay for liability insurance?
Where is MTs responsibility in this? Is it always
x
How about the responsibility of the INDIVIDUAL
You've totally missed the whole point of the article!
Govt responsibility
Totally agree with you. I dont care if some were not prepared..what I care about is now they are hungry, thirsty, homeless..It is the responsibility of our government and the brothers and sisters of America to help other Americans when they need help. I am from NY and I have been through quite a few hurricanes..nothing like what Florida goes through but I do know hurricanes hit sometimes when you are a day or two from your paycheck and really dont have any money to go shopping or rent out a hotel room. It scares me that so many Americans blame the victim and turn a blind eye and deaf ear to Americans in need.
No, sorry, dear. It's her responsibility to
set and example of standards and intelligence because she's representing the company she's working for. She's a manager, not an owner and she's not paying anyone. She's on the payroll too and has the responsibility to make the company look professional and polished.
You're dead wrong on this one.
Your first responsibility is to YOUR kids. sm
Since it's obvious this other family is troubled, and also that they will not respect the rules of your family and household, you need to talk to YOUR kids.
They need to know they are safe, and that you will be responding, and they need to know HOW you will respond. Predators use some of the crap these kids are pulling, and your kids need to have an identity strong enough to remain KIND but NOT give in to the other kids' behavior.
I'm going to assume (ouch) that your kids are uncomfortable with the situation. Please let it be a teaching opportunity for them. They know the rules; why are the OTHER kids allowed to break your family rules? They want to be kind; can you teach them also to be FIRM?
Good luck. Your kids are your first priority. You may never even KNOW what in the world is going on with the other kids, let alone be able to do anything about it, but your kids will remember this episode for the rest of their lives, probably. Will they also remember how you taught them to understand and overcome?
Yes, I think it is a responsibility and I mad a promise...
to mom to not ever put her in a nursing home as a young 20-something. As an only child, I followed and kept that promise.
I cared for her for 6 years. It should have been more but I didn't realize she was going downhill so fast. I was very stressed out in her later years as she started to develop a lot of problems including memory problems, but when I look back, I would NEVER, EVER, change my mind. She was happy here with us and although she was having a lot of problems, the only thing I wished for was for her to be comfortable and happy. (She was in a nursing home temporarily for 2 months after she broke her hip and was very unhappy. This was sort of a test to see if she would like it, but she didn't.) I did everything necessary to make her comfortable in her last years.
It was hard, but I kept my promise even though every doctor told me to put her in a nursing home. Thank heavens, I worked for a great company that understood and allowed me to take as many breaks/days off as I needed to care for her. I would never have changed a thing even though I got very worn out during the end myself because she was almost totally bedridden. Still, I loved my mother with all my heart and still miss her even though she died 6 years ago.
I only hope my children would do the same for me unless i have Alzheimer disease. If a parent is unhappy at a nursing home, by all means do what is necessary to make their last days happy. After all, they raised us, and we should return that love.
You need to be patient, be a nurse, doctor, etc. for an elderly parent and if there is none, it could be very, very "unhealthy" for the parent and the child, but I feel we need to make sacrifices for our parents happiness in their later years as they sacrificed for us in our early years. After all, they are the only parents we had, andI I have NO regrets, knowing I did the best I could for her.
Sorry to ramble. I'm still grieving. I wanted her to live to be 100 if possible.We were really close all our lives.
and he as mayor of that city had no responsibility at all?
Such convoluted logic. Believe me, he's doing a great job of pointing the finger of blame and ducking responsibility on his own without any help from you.
collective work and responsibility?
thats insane
ultimately it's the hospital's responsibility but do you want to keep your job?
If you do, you'll make sure the hospital is happy. Not a lot you can do here unless you want to cut a deal with the hospital where you will have a sub work your account for you when you are off. That may or may not fly at the hospital. Another thing you can ask is that they hire a third person to work the account. Of course, that means you risk losing work if she wants more...
The doc who signs off on it has ultimate responsibility.
.
You chose IC status. Your responsibility. nm
///
and it is our responsibility to know the account specifics...
nm
Interesting and typical. Accept responsibility for nothing
He's a loser
There's always a reason. The question is is whether people are willing to take responsibility.
and what the heck does "variate" mean?
love and responsibility are sure left out of your assessment.
x
It's your responsibility to give them their documents on disk/CD!
nm
I was responding to the post above asking if it was our responsibility to know the accounts we are w
nm
bushies? Advocating personal responsibility
for one's actions is NOT a political party issue - it is a common sense issue!!! If bashing dishonesty and laziness offends you, then stay off this board. Sounds to me you are the same type of person this lazy slob is.
I would take responsibility for my actions and I would not call citizens of the country
criminals if there is no evidence to hold them and I personally have no evidence to present to the law to hold them. I am not one for the spotlight even without grieving for the loss of my child. I certainly would not get up on world-wide TV and insult the people conducting the search and investigation for my missing child. And I would not be in the frame of mind to get all made up with glitter eye makeup and false eyelashes to tell other countries not to accept "criminals" who the legal system did not have evidence to hold. She is a loon.
These knee jerk bleeding heart liberals could not take responsibility for their
actions if it hit them in the face as it did with Mrs. Twitty. The Arubans are sick and tired of her and frankly so am I. Wash the makeup off your face, take off the false eyelashes and go grieve for your daughter.
Why not? I have a right to an opinion and it is what it is. (nm)
x
Ah, of course, an OPINION. Uh-huh.
You are, of course, entitled to your opinion. However, the statement "it is what it is" indicates that you don't truly consider it your opinion. You have decided that's the way it is and your mind is closed.
I strongly object to the sweeping across-the-board statements from you and the OP that MTs working for large national companies are either clueless or gutless.
There are many MTs working for large national companies that are paid well, treated well, and have no complaints. That does not make us "gutless." That makes us productive members of society.
What do YOU suggest? What are you doing to show YOUR guts? What is your plan for change? Where do you think all these MTs should go to work? You and the OP are very quick to say what YOU would do instead - but that's a solution YOU find acceptable and/or workable. Personally, I would NEVER work as a telemarketer again unless I was truly desperate.
Working outside the home also isn't a feasible option for me and many others. What is your solution in that situation? Stop working altogether?
My opinion.........sm
I believe many MTs stay with these Nazi-like companies* because their self-confidance has been pummeled into the ground by the abusive, demoralizing treatment they are subjected to every day. It's like the well known pattern of an abused child who clings to the abusive parent. What they don't realize, or refuse to see is that more and more MTs are putting their foot down and refusing to stay with companies that offshore, cut our pay, treat us like dogs, and then have the audacity to use us to help them achieve their ultimate goal of eradicating our profession. Why is VR technology becoming more and more sophisticated with each passing day? Because we're helping them do it!! Kind of like digging your own grave.
I truly believe that if enough of us take matters into our own hands by showing them that "We're mad as hell, and we're not taking this anymore" we can together turn the tables on these money hungry vermin. Do the math. We are "still" the backbone of the industry. We need to take action NOW while we still have the power.
* No ethnically based offense intended. Just trying to make a point.
opinion
Figure out your pros and cons to keeping your current job and the pros and cons to having a home-based job -- consider your need for medical insurance, gas money, clothing allowance for work outside of the home, eating out for lunch, not having to deal with co-workers on their crabby days, et cetera. Most likely you will not start at $15/hour but with saving money elsewhere while being home-based it might make it worth the loss of a few bucks to be home. I do have two children (7 & 10) whom are very active in extracurricular activities and it is a huge bonus to be able to split my shift when needed with no questions asked. My employer is very flexible. When school is out for the summer, it does slow down my production...but children aren't home forever...so I'll deal with it. There are a lot of jobs available but only half of them are worth the time...be choosy and check them out thoroughly before deciding. Good luck with your decision.
So your opinion is okay,
but no one else can give theirs. Yeah. Wrong. 
Want my opinion - here it is anyway
You wany my opinion, either way, here it is. Yes, for all of those that CONSTANTLY, AND I MEAN CONSTANTLY bash Medquist - find another hobby. You have already done and beat the darn horse dead - let it alone. Personally, I cannot wait for the phone call to tell me what changes they have made. Already the bashers are criticizing their plan and yet no one knows what it is. On the other hand, if there was no plan established, the complainers would be at it again - COMPLAINING THAT THERE IS NO PLAN. What is it going to take for you unhappy MTs to just quit already - I mean both quit your job and your complaining?
To all you complainers take my advice and "just zip it already"
I am always right and here is my opinion
Why, Dr. Phil here. Is there a problem. These people are living life to the fullest, something we ALL need to do. If you die tomorrow, can you say your last day on earth was spent having fun - probably not. GO HAVE FUN AND LOVE LIFE AND LIVE IT TO THE FULLEST.
I say HOORAY to these nasty posters for having fun!
My opinion
I apologize to you then MQx4 if all these posts were not yours. It is very difficult to determine who is who anymore.
Although, in those crazy people's defense, I actually did find those posters rather hillarious! I am just your average MT and no I am not disturbed in any way, just enjoy a raw sense of humor now and then. Please don't bash me for saying that, it is just my opinion. A raw sense of humor is not grounds for being in the psyhiatric ward. A good laugh every now and then does wonders for the body (burns lots and lots of calories you know). With that being said, we should welcome everyone here and as long as I am personally not being threatened, then I really am up for any conversation and/or jokes or whatever.
It's nice to know who you are talking with, so MQx4 thanks for being consistent with your name. Sorry if I addressed some of those posts to you!
Opinion of what
UH OH - Just watched FOX News and they indicate that Rita may become a category 4 or perhaps even a 5 once she hits the warm waters. From what I heard, it is heading for Texas - how awful considering that there are hundreds of thousands of evacuees already there from Katrina. Any thoughts or has anyone heard anything different of what could or might happen in the upcoming days?
Share your thoughts with us.
My opinion
To me, it is like watching a good movie, however we have no video to go with the audio. I am not so much for the swearing, but c'mon it is hillarious to hear people's reactions and comebacks.
my opinion
In my opinion, if you do not need to make a certain amount of money each week and you have another source of income, i.e. spouse, then going the IC route may be for you.
But if you depend on the benefits, certain pay amount, dependability in that pay, etc., then stay at the hospital. All the MTSOs can tell you "oh we have benefits and plenty of work, blah blah blah..." but guess what?? You do not know what is going to happen to that account you start out on. You could end up sharing it with 10 other MTs, then all of a sudden, 10 more MTs jump on that account because the MTSO lost a particular account or has no work on other accounts, etc. That changes your pay. I could go on and on about the ups and downs of working full time for an MTSO, but I would be here all day typing.
But one thing is this - very rarely do you get to "set your own hours" as a full time MT with an MTSO.
My opinion.....
If you want to be proficient in MT'g, you can't unless you know business English inside and out. Check out your local community college. It will be time and $$$ well spent, and remember, knowlege is power.
Also remember, grammar is very important in this business. A simple hyphen can completely change the meaning of a sentence.....
Case in point:
I saw a man eating shark.
I saw a man-eating shark.
See what I mean?
My opinion...
What your step-father is doing is horrible, but I don't understand your reaction towards your mother.
You expect your mother to "see" what is going on without directly telling her. If she has no idea what's going on, how could she possibly understand why you are treating him the way you are?
Do you think it is fair to end your relationship with your mother over something that she has no idea about? If you are going to end your relationship with her, she at least has the right to know why. You are not "saving her the embarrassment." You are taking the easy way out. I think it is mean to do this to her.
It is not fair how your step-father is treating you. It is wrong. But 10% of life is what happens to you and 90% is how you respond to it. Do the right thing. Tell your mother and everyone else what is going on. Keeping silent only protects him.
Personally, if my daughter ever told me what you just said about someone I was with, he'd get the boot right out the door. I don't think I would even wait for an explanation from him. Give your mother an opportunity to do just that.
My opinion is....
Go for it, just say you were wondering if they got your email, as you haven't heard back from them. That gives you the excuse to get one on the phone, then maybe you could get down to the nitty gritty of what positions they have open, what shifts, what are they willing or planning to pay, etc.
Please help! Really REALLY need your opinion SM
I have been asked to transcribe some training material for my brother-in-law. He puts together training manuals for addiction medicine counselors and has a lot of things that he needs transcribed into Word. (They are on tapes, VHS, DVD, etc., but he is going to put them all in a wav file format for me to transcribe.) He wants to pay me the normal going rate.
He wants to know how I would charge (word, line, job, etc.). I have decided to do 65 character lines including spaces, but need to know how much per line would be appropriate.
I don't know if this makes a difference, but he's in Minnesota. I am leaning toward 14 cents per line, but wonder if that is too much?
Please let me know what you think.
Chickadee
I did it, here's my opinion.
I was in QA/QA management for many years. I lost touch with what being an MT was about. It happens.
I regret many things I corrected while in QA because, quite frankly, being an MT is a very hard job and QA shouldn't sweat the small stuff. Anyway, I went back into transcription part time and felt as if the weight of the world was lifted from my shoulders. I enjoyed working again.
Now I have the fun of laughing over the tiny **** that QA finds to pick on in order to find errors on a review (hyphens, commas). Heck, I got a major error for not putting a capital letter in the middle of a drug name! Yikes! Did the patient die? No! But it's a major error. lol.....
I hope that someday the person who is QAing me will have the same "a-ha!" moment I did, but in the meantime I'll just smile and be grateful I'm not in her shoes. Or working for the manager who insists on such silly scoring.
I've gone back to transcribing full time with a hospital (yes!), and I'm making more money than I ever have in my life--even more than as a QA manager.
Do it! Go back to your roots, your first love, and enjoy the PEACE that transcribing brings.
My opinion is that you should
Go visit the family and come back. I think this is a great opportunity for you to be able, somewhere down the line, to have a lot of freedom in your life. When you finally get the house and aren't taking care of this person anymore, you will have the freedom to go visit them whenever you want and even stay there for long periods of time and still have the peace of mind that you have a home to live in that is paid for and that is a major expense that you won't have. Lets face it, not a lot of us have a retirement and most of us will work until die just trying to keep up the house payment. That is a real load lifter you've been offered.
My opinion
I know that what's one man's poison is another man's feast, but I wouldn't give you two cents for the Bahamas - the natives are ruder than heck and everything is priced beyond belief. UGH! If I'm going to see water and beaches, I want to go where it's worth looking at; i.e., the Pacific Ocean - The Oregon Coast and/or Southern California! Now THAT's a BEACH, and the food? Oooh LA la!
it is my opinion that you are very ill....sm
do you need any one of us to make an appointment with the nearest psych MD? Maybe we can book you a room in Bellevue Hospital.....
just my opinion
First off, let me say how sorry I am that you and your children are going through this horrible experience. I completely understand your range of emotions. I left an abusive alcoholic many years ago with 4 children under the age of 9. At that time I did not have any means of income, so I went on welfare. After the kids and I settled into being a "family" without a father figure, I got three jobs and went to college to be a paralegal. Let me tell you it was far from easy, but well worth it! I refused to allow my children to think that his way of "love" of normal or appropiate. I also did not have family or friends to lean on, I only had myself and my children. You need to find the strength and resove in yourself to do what you know is right (if you didn't think leaving was right, you wouldn't have posted). You need to lay out a plan, and then outline steps needed to fulfill this plan (make a real budget, find housing, etc..) Also you need the abuse documented in case child custody is an issue. Next file for FULL custody and child support. Please go talk to an attorney, many offer first consults free. I wish you courage through this.
Just my opinion, but
it sounds like you are bragging.
my opinion
really ask yourself how badly you want to do this. Read this board carefully and know where the MT field is headed and all the pros and cons- then decide.
my personal thought is go back to school to do something else
I would like to add - those asking for it, in my opinion,
are lazy and don't want to do the footwork themselves. No time for those who sit back and want things handed to them!
Just an opinion
Does anyone else think that all dictators should have to listen to their own dictation once in a while - I am so tired already this morning of dictators on cell phones that are so muffled you cannot understand them, horns blowing in the background and the dictation coming and going because of losing the signal. I think the physicians should periodically have to listen to some of their own dictation.
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