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That happens sometimes..probably temporary problem with your mail server (NM)

Posted By: MT1 on 2009-02-23
In Reply to: I have an email problem. - Backwards typist

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Temporary resolution
I scanned the SOAP sheet and can print it out (and it looks very good) and then use the sheets I have printed to print the first page of transcription on and the office is okay with this, at least for now. The MA will have to transfer the info from the original SOAP sheet header/template to the one I return with the transcription. I feel bad that I am causing the MAs more work but we all agreed that this seems to be the simplest way to go. It will actually save them money not having to purchase the sheets from the printing co. any longer at least. :) Money always talks, ya know. :D
You can always subcontract out on a temporary - sm
basis (per dium) until you get caught back up. Just make sure you tell the MTs you hire that. I think for a couple weeks or so the doc's can live with you getting some help; what they don't know won't hurt them either, just make sure you go over the work before you send it in to them.
Question about temporary relocation!

Due to a family crisis, I will be relocating to Georgia for maybe up to 2 years.  I will be leasing my home to a family member here in Alabama.  Just wondering, should I continue to use my Alabama address in regards to IRS, vehicle registration, insurance etc, or register as a Georgia citizen.  Since I will not be head of household in Georgia, will I not be able to claim the home office on taxes.  I will only be 2 hours away from home, and will probably travel here every other weekend, as my parents live here in Birmingham.  I work as an employee with one company via internet and IC with another via internet.  Just wondering, as there are so many things to think about.



Suggestions about temporary assistance (sm)
. If you own or buying a home and have mortgage insurance, check to see if "disability insurance" is included.

. If you have a life insurance policy, check the "temporary disability" section.

. If you have retirement/401K, etc., loans are available for medical/disability purposes.

. SAGA (state-administrated general assistance program).

. State of _______ temporary assistance/department of social services -- cash or medical assistance for individuals who are unable to work.

I'm not 100% certain about any of the above, but it could be a starting point.

Remembering you in my prayer!

Post again soon to keep in touch -- ask if there is a "social worker" turned MT on line who can direct your path.

Quick! Need some temporary/overflow work

Does anyone know where I can get hold of some temporary/overflow work?  I am between jobs and applying but this takes time, as we all know. 


I need to work in MS Word and with high-speed, business-grade satellite.  We have no land line (cell phones only).  I am able to pick up voice files from a secure server, transcribe them in MS Word on my computer, and send transcription back via the secure server. 


I did find some temporary/backlog work but now it's all caught up, so I need more. 


I have 20 years' experience in everything from acute-care hospital to clinic notes. 


I would appreciate any help anyone can give me here.  Thanks! 


Temporary dog house is easy to build.
Take a large cardboard box, cover outside of it with multiple sections of newspaper, then tape large plastic sheets (open up garbage sacks) over it. It is well insulated against cold and wet.
This used to happen to me - made a few temporary enemies, but
I finally just started saying, "I know I work at home, but I still have a certain amount of work I have to get done." And once I have told them that, for future interruptions, I say, "I'm sorry, I'm at work right now." My inlaws used to decide to show up for dinner on weeknights as if I had all day to just be preparing dinner for them. Just saying something like, " You know, because I work at home, a lot of my friends just assume I can stop what I'm doing for them, they don't realize that although I am in my house, I am also at work." That way it's not directed at the current offender, but they still get the point.
For temporary relief, try Salonpas patches SM
I have chronic back pain and went through the chronic pain classes with my HMO. The spine surgeon suggested trying Salonpas patches. I didn't think they would help at all, but they did give me some temporary relief. I feel they work as well as the expensive "name brand" heat patches you can buy, although if I am going to be on an airplane, I wear one of those bigger and longer lasting patches. The Salonpas are about 2 x 3 inches, flat, have a pleasant odor, and I have used them on my back, on the wrists, and one time even on my face for a sinus-type headache. (My daughter says I was crazy to do that, but it helped). You can buy a box of the Salonpas very reasonably at any drugstore but they are VERY cheap at Sam's Club or Costco. It is really awful to have to transcribe (or do any work) when it causes pain. I hope some of these suggestions others have made will help you. I have used the type of neck pad that you heat in the microwave, but that was a long time ago. I just saw them on the Mouse Mitts site, thanks to the MT who posted the link. I'm going to order another one of those right away. There are a lot of helpful people out there. Take care...
Wise.MT
I think it's the temporary files because when it starts acting like this, there are TONS of temp

Even closing Word doesn't make the files go away--I have to delete them manually.


As far as plug-ins, I have tried disabling them before but no luck. I can go months without a problem, plug-ins and all, and then, BAM, it starts happening all the time. I usually start holding my breath when I have a string of "crash-less" days (even more than I usually do to hold my gut in).


I'm beginning to think it's those automatic updates from Microsoft that are adding gremlins...can't say that I'm not beyond thinking that Mr. Gates would have his reasons for doing that, although I can't say for sure what they might be right now.


I'm open to any more ideas you might have.


Request that they place a stop payment on the check, reissue, and mail priority or overnight mail
If they refuse or invent unbelievable excuses, you'll know you have a problem. If MY check was a week late, there are many months I would be in deep trouble.
I realize checks occasionally do get lost in the mail. If they are 100% sure it was mailed, then they shouldn't mind issuing another.

Be firm and be persistent.
My friend who works for them is having her mail go to her own account. She hates this new mail prog
x
In every company I have worked for that pays via mail, they mail the checks on payday. sm
Depending on the distance you can get them anywhere from 3-8 days later. Right now one takes 3 days, the other 3-5.
Joyce CMT - e-mail karen - deleted your e-mail address nm
nm
How long by mail did it take to get your IRS refund check after a mail out date was given when you c
;
My mail carrier just informed me that the mail is sorted by
prisoners as part of their work.  Now do you feel safer and more secure?  
Block her E-mail, return mail unopened

On AOL I can determine who I want to receive mail from and block those I do not  -- and if they are blocked  they get their E-mail back as being "undeliverable".  If she sends things out -- send back --unaccepted.  But to be simple just E-mail her back or call the recuriter if you don't want to deal with her directly and state -- leave me alone.  If she is in another state you should not be scared of her but you may simply have to put it out there in no uncertain terms.


FTP Server

Can anyone tell me what FTP Server is, and how I can find out what type I have.


 


Thanks


FTP Server
Does anyone know who might rent space on an FTP server?
FTP server
I have been using an FTP server since 2001. There was absolutely no cost (as I said above I found the software on a free site as it was new). The FTP server software is located on my computer so a webpage is not needed. They upload to that computer from their office by plugging the recorder in. Once plugged in, it automatically connects to my server and uploads. Not difficult at all.
You are most likely on their server.

either your ISP is not working or MQ server is down.
Call tech support.  They may need to reset your ID.  Right now I'm on DQS.
My expansions on MQ's server
Conditions at my local MQ ofc have deteriorated to the point where I am ready to throw in the towel and look elsewhere.  My question:  I am using my own computer.  Is it possible to retrieve/print out my Expanders and shortcuts that I made up myself before I leave.  I've only worked for MQ, and imagine I've accumulated over 2000 of these shortcuts.   I know they are on my hard drive, but I have no program that will enable me to access them.  Does anyone know of any such animal?  Secondarily, has anyone ever left one MQ ofc for another, or just plain asked to be switched to other accounts.  TIA
server issues
I work for a large national and we have servers down, programs down, instand messager down pretty often.  And, no we get paid nothing for downtime even when it's the company's fault.  Really sucks! 
Server problems
We have the same issue on our hospital lines using Citrix.  Too many people on and it gets really slow, locks up, and kicks us off.  Every time they work on Cerner or Citrix I have problems. 
Silly me. It is the server. Still would like
asdf
I don't believe this is a secure server.

Having said that, if you encrypt any files BEFORE uploading to their server, you should be OK. There is a webpage where you can ask specific questions--the link is below.


Call in server
We are looking for a call in system for a couple of doctors. Does anyone know of a place that will rent space on one? or any suggestions?
No coffee yet this morning. You said it was on the server.
On the one hand, if it's on the server and not on your computer, perhaps your supervisor only has it installed to make sure nobody is hacking the system.  Maybe your supervisor doesn't even know it's there, but I doubt that.  I'd want to be sure it didn't get on my computer, but you sound savvy since you're already running anti-spyware software.  How would I feel knowing my supervisor was spying on me?  Well, I have nothing to hide.  I would never do anything I shouldn't be doing on her server.  Then again, I'm not some infant hacker that needs to be monitored.  (I'm not a hacker at all, for that matter!  LOL  Oy....Where's the java?)  Most of my former employers used to monitor what we did with our computers with regard to email and the Internet.  I have nothing to hide, but if they can't trust me, they can bite me.
Curious about a server as our office is getting one

Is the main reason to get a server to monitor employees on the internet? I know there are bound to be other reasons, but our boss is getting a server for our office and says that is the reason. He's a real jerk, by the way. He didn't even want any of us to have email. He really doesn't want us working in the 21st Century mode and he is a computerophobic! I'm curious as to all the advantages of a company having their own server. He tried to take the internet off my computer because "you are the only one doing transcription (PHI) on the computer" which was bull in itself, but he's afraid of "someone getting into our info" even though we have protection.


 


Do you think it's more from the Meditech software or the server? (sm)
Thanks for the information! I went to the Meditech website, and of course they act like it's the quickest thing since greased lightening.

By archiac functions, do you mean it doesn't use a mouse? May I ask what company you are using it with? I'd be happy using ShortHand, but I would also want to load other programs unless it is already loaded up with everything. I may return to acute care, and if I do I'll want speed and tools, so I don't want to jump aboard the wrong ship.

They are stored on both the local server you..
work from as well as on the hard drive in your PC.  You "should" be able to access it when you sign in with your ExText UserID on another PC...however, I have seen it happen to people before..either in the process of switching PCs and/or even just a glitch in the local server that causes a loss on their end of the file, it is always best to save a copy of your entire .esp file to a disc.  If you use it regularly it probably has a ton of entries and you would be very sorry to lose them all, takes forever and a day it seems to re-enter everything.  (Been there, done that)
Deleting files from FTP server

The company I work for uses an FTP server.  I am supposed to delete the files I pull after I upload them so another MT wont do them.  No matter what I try I cannot get the files to delete. When I right click on them, there is no option to delete in the drop-down.  I have also tried highlighting the file(s) and pressing delete on my computer.  Neither one of these works.  These are the 2 ways my QA said to do it, but it just wont work.  Any suggestions?


Thanks :)


There is a difference between SOFTWARE and SERVER.

Software is the computer program which interfaces between your computer and the off-site computer that "holds" the voice files and documents. The off-site is called a server and secure space is not usually free--you will have to pay some sort of usage fee for uploads/downloads, usually based on the either the space or bandwidth used.


There are other free sites like www.xdrive.com or www.box.net but they do not require the use of FTP software to upload/download. Box allows 1GB but does not appear to be secure; Xdrive allows 5GB and claims to use 128-bit encryption.


Hope you find this helpful.


P.S. If you've never connected to this server before sm
there is a lot of info you will need...your MTSO will have to supply that.
It may just be the server...I have been running slow
for the past week or so and it is the server located at the hospital. I try to work when the traffic is not as heavy with dictators and transcribers.....Lots faster then.

Do I need both a client and a server for this to work?
I am a little confused. I get how FTP works, but not sure what I need to do to make it work...if that makes any sense.
they can set how fast/slow the server is s/m

I talked to someone in tech support one night and told him that the server had to be clogged or something and asked if they could reset the server or something.  I was only making 70 lph.  He said well I can turn your speed up.  I was like ?what?  He said we turn everyone's down so they dont clog up the server to keep everyone running smoothly.  I had to call every night for them to change it and I eventually just quit. 


I thought that was just wrong.  I never could get past my expected production.


Server issue question
Do those of you who work for MTSOs have much trouble with connection loss or other technical issues?  Just wondering how common it is.
Any MTSOs out there use a server for their transcription workflow?
I am thinking about going internet with my service.  Currently on a call in system and thinking about getting a computer company to set me up on a server and interface the call in system so I can have the transcriptionists work over the internet.  If any MTSO currently uses this method, I would love to know if you find it efficient/easy to work with manage, etc.  Is it worth investing money in? Thanks in advance.
Are you wanting an FTP server or just user software?
nm
Please post the name of the free server that you're using.
It would be helpful to both this poster and other who may be looking. Is it some kind of a secret that you can't share or what?
There is a cost involved to have FTP server space.
If you have your own webpage, there is FTP space available to you, although it may be limited. Additional space can be had for an additional cost.

My experience has been that the doc's office doesn't want to/care to understand or work with FTP so I found an easier solution using a secure web site.

Bottom line, make it as easy and user-friendly as possible so that you can "sell" this doc (and possibly other accounts) on using this method.

As an aside, the digital quality is superior to the tape quality.
You would have to leave the emails on the server and dl them to both computers.
thats easy.
Not a problem if working on secure server
My company uploads/downloads work from a secure server, not an open Internet connection (as in web browser). Work does not travel over Internet, but directly from me to server to client and vice versa. Records are not kept on my computer, but the server. If that is the case with your setup, I'd think it would not matter if you are typing in New York or Timbuktu.
Bare amount of work for two days. They say the server is down.
Thank goodness I have a PT job or I'd be a mental case. This is not a good time to not be making an income, when the economy is in such a vulnerable state. I have just disconnected my second telephone line. Now, am going to buy a cord of wood to keep warm this winter as I doubt I'll be able to heat the house with natural gas from what they are describing the bills to be like ($800-$1000 per month).
Due to constant increase in traffic and server load

Due to constant increase in traffic and server load, we are performing a major server upgrade.

We are trying our best to keep this transition smooth, but you MAY experience accessibility problems to the MTStars.com site from Oct 6th to Oct 10th, 2005.

We apologize for any inconvenience.

MTStars Support Team
Webmaster@MTStars.com


I believe so. If "backend" means I'm cleaning up what comes out of the voice server.

x


I'm getting e-mail and personal mail from MQ regarding changes
and lawsuits.   What's up with MQ?  Any speculation?  My mail is general and not specific to my office.  Think things are coming to a head with the lawsuits and MQ is trying to play nice?
You cannot download files via your c-phone. You will dial into the dictation server SM

with the C-phone and transcribe live.  Do you know what kind of transcription platform you are typing in? 


Download FTP SERVER software (it can be found free). Then have the docs
upload their files to YOUR server. There is no cost to you or the doc to do this. Someone does have to pay for the recorder, which I have chosen to do for 2 docs. The other one purchases his own when needed (twice in 7 years). One picks up files on FTP server. The other 2 still want theirs printed. Since they are not in same city, I mail them via snail mail and they are happy with that. I also do fax any stat reports to them at no charge simply because I have unlimited long distance.
that is the same thing that was happening on this board too, not a virus, server problem. that's
if you check your vault - there is probably nothing in there.

The article is old but bares all. the woman did devious things that brought the house down on her and she lost this site.

Now she pulled her junk on Google and she is in trouble with them...so stirs up trouble here.

you can ignor it or research her through all other MT boards. Not quite a legend, must say.