That's fine, will give them another of their customer
Posted By: don't call me on 2007-10-09
In Reply to: you should be hearing from them again soon. - no messsage
service numbers when they figure this out. At least it has been a quiet day today!
They start calling at 7 a.m. and don't stop calling until sometimes after 11 p.m.
The bill is not late. As a matter of fact, I checked our account status and the payment was there as of noon today. It's actually due on October 23.
It is simply harrassment. They want us to pay check by phone and we refuse. No way in H@!! am I going to give them our banking information.
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Vonage customer
No problems here. I wanted to go through Time Warner, as we already have cable and internet through them, and they display the number on your TV (very cool), but Vonage was still cheaper.
customer service
We tried for five solid weeks to get signed up with Vonage. Wasted well over six full hours over the telephone (we just have a plain old residential house, some question of a second line coming out of the house, but no other complications) with 99% ESL's who could not communicate properly with us. The savings were the carrot in front of our face, which is why we were so patient with having them try to get us set up, but because of one fiasco after another with JUST TRYING TO GET US SET UP, we decided it was not worth it. We will wait until it has been perfected. Also the 9-1-1 was a very important factor, as was Privacy Manager for us. Weigh your options. Best of luck to you.
For customer service.....
Someone filled me in that if (when) you get somebody from overseas, all you have to do is ask them to transfer the call to somebody in the states. That way you don't have to try to decipher what they are trying to say, and you get someone from the U.S. I tried this, and it worked well with no problems.
Those Customer Service Centers
You have to do what I do. Sometimes if I call and I can't understand a word the service rep is saying to me (after telling me his name is Paul), I ask them to send me back to an office in the United States. They generally don't know what to say at that point because they have no scripted answer to that type of question. It gets your point across without having to resort to nastiness (not implying that you were in any way), which I used to resort to and you have stumped them to the point where they generally will return you to the main office which is in the U.S.
Take care and good luck with the doctor.
Up-date from CC offshore customer rep.
Okay, I found a phone number on my statement for thier "Premier" card so I called that number. I asked where the rep was located and she told me Buffulo, NY and her name was Vivian. I got the answer to my question and then told her I had initially called and got hold of a center in the Phillipines but I refused to talk to them. I asked how I could go about lodging a complaint about the company offshoring. She said she could forward the complaint for me but it probably wouldn't do any good. I told her it would do some good if more people did as I was doing and also lodged complaints about offshoring. I explained that in my profession offshoring a a huge problem and that it was only a matter of time before SHE lost her job to offshoring also. I told her to include in my complaint that her bosses worked for me and if I, and others like me, refused to use their services, her boss and the company's management would be looking for new jobs. Vivian told me they have call centers all over the world and I just lucked out using the :"Premier" phone number because I do not have a "Premier" card. She said in the future if I want to get a rep in the US, I will probably have to hang-up and call back, several times maybe, until I got hold of a US rep. (Yeah, right, I am calling the Premier number first thing). But, at least I know what it might take to get a US rep.
I realise even the offshore people are just looking to make a living but what about all the US citizens trying to make a living, only to see their jobs go offshore? And I agree that it is "managament" that is responsible for this, but until we stand up for ourselve, no one else will. Management works for us!! Just like the managment of the MTSOs and even the Nationals have no job without us. It it too easy to say, "Well, just this one time, I will use the foreign call center, One time won't make a difference." But it is that one time, added to your one time and added to her one time, added to my one time and on and on, that WILL make a difference. It is too easy to sit back and wait for someone else to solve the problem. That attitude will get us nowhere but out of work or working for slave wages
I realise even the offshore people are just looking to make a living but what about
Love it, I am a loyal customer
I have had it for over four years with no trouble. They have a 24 hour call-in center. You can also adjust your bandwidth settings on your Vonage account page, which was probably what was giving you internet problems. I have never experienced this. It was probably your equipment or your settings that you should have adjusted.
The only downside is when your cable or DSL is out, so is your phone. This only happens every now and then. Like once every few months. I kept a land line phone for backup in the past for an extra $20 a month, but I no longer needed it so I disconnected it.
You get all features, voicemail, 3-way calling, call-waiting with caller ID. I can't even think of them there are so many. In my opinion, Vonage is the way to go. I guess everyone has their own opinion of the company though.
BOS is just a style guide... do what the customer wants! sm
If my client does not have a preference I go by BOS. If they do state a preference I do what they want. If I feel the *BOS* way is better for proper interpretation of the report, I will advise that, but otherwise what they say is golden. 
I May Get a Radiology Customer and Need Advice
Can anyone advise me on radiology transcription. I've never done it. (I have a small MT service and would try to find someone to do this work)... I'm looking for advice on:
-- Pricing, I understand you usually charge by the page and not the line.
-- Is it advisable to pursue this, since I have never done it. I hear Radiology is "a different animal" - Good/Bad idea as owner of a small service to pursue this?
Thank you,
Dave
they will not provide you with customer support.
I had problems tyring to defend that I should have customer support if I did such a thing. They will help you load XP but they will not give you any customer support afterwards, I never loaded with XP but after telling them the sales person gave me the wrong info (I wanted to make sure I could still use this computer if a company was still with windows XP and the sales person said no problem) This was last summer. After fighting tooth and nail they credited my account. Tell them you want it for a business so that way you get someone who knows what they are talking about, hopefully.
Have to talk to Customer Service. There are only one or two
models available with XP. I got one about a year ago. Saw a post recently that someone had just got one with XP through them, an Inspiron I think, and that they had a few left at that time.
I am a Comcast customer (HSI/cable TV) and wonder if I
should go with Comcast for long distance calling. Or, is there a better plan? Vonage perhaps? I have AT&T right now, maybe they have a package that includes free long distance calling.
Signed, Just got a new Job
Dedication to customer service? Are they SERIOUS?
x
Here is customer service email
Shame on them for not letting you know would cost $10!!!!!
click the link and send Paypal an email with your question
Maybe call customer support? HA! sm
But if your warranty has run out, they'll charge $20 or more, and as often as not they probably don't know what they're talking about. At least that's been my experience.
Have you installed ANY new software into your laptap lately, such as a new virus protector. They can do really treacherous things to your computer software. If you have, maybe try uninstallling it and see if that helps.
Once I put in a new antivirus and it locked up by browser--years ago, but that's what came to mind.
Just talked to offshore customer service
I just got off the phone to my CC company. The sales rep that answered had no accent but on a hunch I asked where she was located and after much hesitation, she replied she was in the Phillipines. I told her I wanted to speak to a rep. in the US. She put me on hold and a few seconds later returned, asking me why. I told her I was totally against offshoring. Once again I was put on hold and after a long wait, her supervisor got on the line. This was a male with no accent so to be sure I asked him where he was located and again, the answer was the Phillipines. I told him I wanted to speak to a US rep. He asked why and I told him I was against offshoring. He said it was not possible to tranfer me to a US rep. I explained that I had made this same requist before and had been transferred but he said it was not possible this time. I told him I will email the company and try to get a US phone number that way. I will let you all know what happens. I am so angry I could spit.
irrelevant what MTSO charges the customer...
as long as you feel the price they pay you is sufficient for you. nuff said.
working as a customer service rep from home....sm
taking phone calls like orders for things, etc., showed very pregnant woman with little kids with phone headset working on computer . Raved about flexibility, own hours, fit her schedule, blah, blah.... Had to be able to work alone, etc., all the work ethics we have to have, and good typist. Full time, they said pays VERY well, with emphasis on the "very." I think this woman was making 12-15 an hour, can't remember exactly. Said there were about 10,000 women doing it and it is the up and coming thing. Check out the GMA website... I think it was "Women at Work"...... something like that.
purchasing computers with customer service in US?
okay.here it goes. I thought it might be worth asking if anyone know of any companies that sell computers where you don't have to go through customer service outside of the US? TIA.
Call Nicole at customer service...
This is THE best company I have ever dealt with. I downloaded the trial and in a day or two received a very nice personable email from Nicole wanting to know how I liked the Gearplayer. Then my trial ran out before I really got to try it because we had to go out of town so they let me try it an additional 5 days. On my fifth day I had just started working and was so behind because I took my mom for a test. It was last Thursday actually. I placed my order over the phone and was going to have to wait until Monday for the software to come in. Nicole gave me a third extension so I would not lose money and the software arrived the very next day!
I do want to add that when trying the 3rd trial I had the same problem you are having and I called their tech depatment. Mike had me back on within minutes without putting me on hold even one time!
The customer care is unmatched and the product itself has the best sound quality and the settings are so easy to use. I can't recommend them enough. Good luck!
Their customer service is pretty good when you have
s
That's because Dell's customer service is outsourced to India. sm
The guy probably answered yes, yes, yes to all your quesions and didn't understand a single word.
very unhappy verizon customer, i switched about 6 months ago
nm
I wish customer service departments would stop hiring
these people who have this terrible nasal twang of those wannabe CSI Miami blonde bimbos (the so-callled bullet expert). You cannot understand a word they say, everything is nasal and words run together. If doctors ever pick up this habit we are sunk.
Does anyone have a contact # for Medword? They have awful customer service!
After contacting HomeEx I ordered the Absolute Experience tapes through them. I wrote under additional instruction to tell the delivery person "Do Not Knock!"
Today the postman bangs on my door and needs a signature confirmation. If he had those instructions he would have delivered it to the apartment office. If I had been working, I could have lost my job for the backroud noise!
I ordered a 3 CD set and in the enevelope there is only 1 CD and transcripts that do not match it.
The outside cover says Package 1 of 2. Why wouldn't they send 3 CDs and the transcripts in the same package? From the ad it is a "set" of 3 CDs. I go to the website to contact them and I need an invoice # to email them about a shipment! There is no original invoice or copy or anything in my package! I called the # on my package but it's HomeEx not Medword.
Does anyone have a contact #?
GearPlayer customer service stinks - if you need to reload onto another computer (i.e. you get a new
You have to call them to get a new install code,but first they have to fax you a request sheet to be completed and faxed back,then they have to okay the reinstall and give you a new code. They are NOT available after hours or on weekends, so if you have an emergency such a computer crash,you are out of luck.
They also use tactics based on "sale points" which tease the customer
to the specific area (such as a microwave for $25.00) and then consider that if the customer took 10 additional steps, he would see the microwave he realloy would prefer (say a GE for $69.00) and since the customer is so thrilled with the dirt cheap price of the initial microwave, he purchases the GE microwave which is ACTUALLY PRICED HIGHER THAN OTHER STORES!!!!
Dastardly!
Check your boxes and stuff for some sort of customer service...
I think you got a bad one. Return.
The girl was 13, the rapist a distant relative they took in. Give money, give food and your time, b
you don't put your family at risk by taking in strangers. That's just plain foolish. There were over 3300 registered sex offenders in NO. Where are they now. In your community? Perhaps in your house? Good luck.
oh our lovely government does give illegals medicaid, foodstamps, and housing so in term we give tha
i have been through some rough times lately and had to apply for some help. there are signs, big signs, all over our offices saying "YOU DON'T HAVE TO BE LEGAL TO GET HELP". so we and our government do give them our benefits whether they are legal here or not. now that is messed up. i am helping to support them so they can take away my jobs and i can't even support my kids and yes i get benefits, wow $75 a month in food stamps which lasts not even a week in a household of 6. don't get me wrong, i am thankful for any help at the moment, but i get penalized for trying to work my tail off and still can't survive.
there was recently an article in our local newspaper where one of our local school districts tried to charge $1000 a year for each illegal student enrolled. it was bulked and the illegals got a lawyer to sue for discrimination. the school district merely stated that they had to HIRE extra teachers that could speak the foreign language just to teach these children and were trying to offset some of the expenses. ridicilous!! so again our taxpayers money is paying to educate illegals as well.
Aw come one give her a break. She said she was sorry and is willing to refund. Give her a chance to
do what is right. If she fails to do what is right, then go about this in an adult way and not act like such a child. "you suck" That is so immature.
She is responding to you and you are eating her alive. Why would she put herself out there to be treated like this if she didnt mean it.
I am really astonished at how people can act on here. Would you treat people like this in person? If you do, I cant imagine you having very many friends.
Remember we are all "HUMAN."
Like customer service everywhere - people don't care, no self-respect, no respect for.
nm
A simple google search will give you your answer...I'd give you the answer,
but how would that help you learn to research on your own...and I'm in a rush to get to the next post.
Tell him you'll give him your macros if he'll give you his Lexus, his ski cabin, and (nm)
;p
Dell customer service is overseas. I have had a Dell, a
Toshiba Satellite, and an HP. The Dell was a piece of junk from day 1. The HP hard drive crashed after 4 to 5 years, but otherwise no problems. I bought a Toshiba about 6 months ago and it is okay, nothing special. I was looking at the Sony Viao and the salesman said that some laptops are made to be portable, but that the Sony was not one of them, but the Toshiba was. My keyboard also has a numerical pad on it, but it throws the other keys off a bit, so when I'm in a portable mode and don't have room for an external keyboard it really slows me down. I have a Duo Core processor and notice no difference whatsoever in speed, the number of programs I can have open, etc. I have also noticed that even when I am not on battery power that every so often the battery is charging. I don't know if this is a defect or something that is supposed to happen, but I need to investigate it.
Looks fine to me.
ii
That's fine, but...
statistically children do better and live in less poverty within a married committed relationship. It's no guarantee, but statistically chances are better if you create the proper nest beforehand. Kids deserve that stability, not a scary violent father who isn't committed to their mother. I'm not condemning you, just pointing out that there are better choices to be made. And I do know that my 17yo may up and do something stupid herself. Therefore by the grace of God go I.
I just tried, got in just fine. nm
Just fine, thanks
Always has been, always will be.
Which is fine, but they need to PAY someone for that. (nt)
I think it would be fine to say...
send monday to charity in lieu of gifts. I wouldn't give money to a couple who specifically requested it though. A wedding is a celebration of marriage, not getting money or gifts.
Thanks, I'm fine just...
my thumb itches this morning but that's it. The brown recluse is not the only spider to have violin shape. That's why we went to the ER. On my husbands preliminary look at him at home he saw the violin. But under a microscope, he saw that he did not have the eyes.
No I would not put up with it- now and then of course is fine - sm
I encourage my DH to go out and do things, though he gets upset when I do sort of similar things; mine involve driving 200 miles. I take the kids with me and I basically hang at friends houses for a day or two. He tends to get freaked when we are not home. Me, I'd be thrilled to have 2 days of freedom, but my DH is a freak to say the least. But if he were to go out a couple times (2) a month to a bar setting with friends I would not have an issue with it. But 3 x a week is a bit much, also expensive, and possibly dangerous if he is drinking and driving. If it bothered your friend you'd know, but since she has not brought it up she must be okay with it. Who knows maybe he is a real jerk at home and she is happy he is out 3 night a week, who knows. I would not worry about it, as you said it is not your business.
looks fine to me
"aggressively" treatment would be incorrect !
No. It's been fine for me.
Thanks! I'm fine...
Both legs were swollen. I just couldn't tell the left one was. It went up into my groin too. Apparently, I have pedal edema, a UTI and was a little dehydrated. So, no clot or anything. My legs were feeling tight and weird from the swelling I guess.
I guess better safe than sorry, huh?!
MQ is just fine now. sm
There is no need for panic. We are also getting paid downtime for the time the system was down. People aren't leaving Medquist because of this, at least I'm not. In my opinion, Medquist is still the best!
I have before and it was fine (nm)
x
It's fine!
There is no problem transcribing lectures that they have recorded or in typing or transcribing reports. As long as you are not actually providing the intellectual content, it's fine. In the days before computers, typing papers was an excellent way to earn money.
A lot of schools have writing clinics that help students with reports and assignments. They advise on writing style, grammar, etc. If they can do it, so can you. :)
You will be fine
There is really no "certification" that people look for in our industry. There is a CMT or RMT certification that you can pay lots of money to a group called AHDI (Association of Healthcare Documention, Inc - who USED to be calle the AMERICAN Association of Medical Transcription (AAMT). This group was originally formed to further the cause of MTs in America, but it has deteriorated to something unrecognizable and corrupt. Notice that they took any mention of the word "American" out of their name and also "MT" All they want is your money and will do nothing for you. You DO NOT need either an RMT nor a CMT to work in this business.
You have experience under your belt now, which is the main thing companies look for, not the credentials. I don't think you will have trouble finding another position. If you can't get hired on with any of the MTSOs right now, try getting your own accounts. I did this for years and it was very lucrative. Not much rest, but I had lots of work. That will give you more experience under your belt.
You are not foolish, my dear, you just fell for an old "scam" and I know exactly who you mean. They are the ones who should be ashamed - not you.
Good luck to you. :-)
you'll do fine
but yes, with anything there is the learning curve where your paycheck generally suffers a little. I love it tho. Hope i never have to learn another system. The expander part is quick and easy. I would not recommend trying to learn their preset shortcuts, just make your own. i developed my own quicker than remembering theirs; it is quick and easy to look them up if you foget 'em too.
aside from my above post, MQ Mon is fine!
no one bothers me, I always have work, albeit I am on DQS, as mentioned before, but other than that, I don't have any problems w/the office. Been with them for over four years! Good Luck! 
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