TASP

• TASP recommendations? - Jennyb
  • TASP - Pebbles72

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I am looking into Sten-Tel as a TASP.  I am starting my own service and want to be able to offer a fully digital solution to my clients.  So far, everything from Sten-Tel sounds great, but I would like to hear from those who use them or any MTs that work for a company that uses their technology as well would be welcomed.

1.  Is the system easy to learn and to teach to others, both MTs and dictators?

2.  Can you get your line count right after a report and with the simple click of a mouse or is it a very detailed process.

3. Can you be a productive MT - 300+ lines per hour if you average that elsewhere?

4.  Any faults you have found with Sten-Tel.

5.  If you have used another TASP and Sten-Tel, which was your favorite.

6.  Is it easy to add new dictators or new MTs. 

7.  Is it easy to assign the work to the correct MT.

8.  Can you type a report yourself if needed right from the job list or do you have to assign it to yourself first?

TIA to those who reply.  Any other info would be helpful too. 

with a tasp you keep paying and paying and paying; consider Bytescribe's DocShuttle system. You could have Dictator for your docs, then Admin and Client for yourself, plus an FTP site for less than $600. You could earn that back in your first month.  Also I am surprised you have to cover the paper, but you can buy in bulk from OfficeMax or whatever and get that covered. It would be toner that would eat you alive. Plus how do you ascertain if they aren't using the printer freely for whatever they feel like? Seems to me they can cover the paper and ink for crying out loud. You may want to bid quarter cent cheaper to get out of that. Also if they sent you a standard contract it may have something in it about you needing to have insurance. That is something you can line out and sign off. Just tell them virtually no MTSO carries that insurance because there is virtually no liability for the MT's - the docs are responsible for the content of the report. Any liability for an MTSO comes mainly from employees and IC's wanting to sue you for some sort of -ism. Good luck!

but I hate the initial expense of it, I hate the hassle of having to maintain it and have a service contract, I hate worrying about thunderstorms and electrical outages and phone outages causing downtime, I hate having to bother with the whole thing.

I have considered a TASP but am hesitant for a few reasons:

1)  My doctors seem to like the idea of dialing a local number, not an 800 number.  I'm not sure that they would like having to dial an 800 number.

2)  With my system, I can customize the greeting.

3)  With my own system my doctors don't have to go through a bunch of prompts to dictate.  I have one who dictates just short 1-minute notes all day long after he sees patients.  He likes to dial in, punch in 11# and get right in.  He would have a problem with having to go through a bunch of prompts every 15 minutes for every short note.

4)  I don't like the voice greeting on the TASPs I have heard.  I'd like a voice like the Dictaphone lady on the Dictaphone systems, something like that.  Some of them sound like electronic voices or repeat the doctor's name back when they log in in an electronic voice, and I just don't like that.  One has a voice with an Australian or some sort of accent.  What one just has a normal pleasant voice and not something that sounds strange to the doctors calling in?

5)  A couple of TASPs I know of also have transcription companies.  I don't want my dictation going to a TASP that also owns a transcription company.  How do I know they won't be soliciting my accounts if they are getting the voice on their system?

I would like to see a site where someone has researched all the TASPs and gives an overview of each, including the costs, options/services they offer, and a review of the TASP.

Those of you who use TASPs - do you have any input?  I have listened to a demo of idigital and also the Bytescribe TASPs but honestly, it was so long ago that I don't remember what the voice sounds like or what the prompts were like.  I have heard Metroscript's and it is one of the ones with lots of prompts and the electronic voice and I'm not crazy about that.  I don't think I've heard any others...

MedRemote wants 4 cpl, and as it usually takes a while to be paid for new work, I need to start out with a lower cost.  Their web site says they start out at 1.7 cpl and it goes down from there depending on how many lines you do.  Just wondering if anybody could share their experience, good or bad.  I do not have money to buy equipment outright at this time so am looking into this alternative.

Any responses greatly appreciated! 

A high end no minimum volume virtual toll free # is .07/minute. The voice mail goes right to my e-mail in a wav. file. Why can't the tasp do this for less $ with the volume they would get from an MT biz?

I'm just curious why it's so high. :) Is it the security features that cost so much? The file hosting seems reasonable but the phone rates are high.

Wondering what their platform is like to use (I know it's a version of MTWorld).  Anyone use their TASP application as MTSO application?  Thanks for any info.

Can any IC's recommend a really inexpensive, easy to set up TASP that offers digital and phone?  I have used Emdat and like it, but it is expensive.  I have used Bayscribe and love it, but their spellchecker is worthless.  Something that works with MS Word would be great.  Recommendations?

I will need to download and play DSS files from a TASP system.   My boss says I will need to purchase a player and program from Olympus to do this.  Others have said I can use Bytescribe or Express Scribe with my USB pedal.  My question is, if that's the case, how easy will it be to transfer from a TASP and play them on one of these players.  My boss is making it out to be an impossible task.   She said others have tried other programs and other foot pedals with either partial success or no success.   Any help would be appreciated.   The pedal package is $300 and who can afford that?  Not I!  Thanks and happy typing! 

abbreviations that are interpreted as foul...i.e. WTF.  USATasp is owned and operated by MTStars.  If you have questions, feel free to email me directly.