Static in digital dictation file

I'm just wondering if anyone else has this problem.  The dictator is using a Sony, (dont know what model, but it is only about a year old), which uses a memory stick exactly like the ones used in the Sony cameras.  I think he uses a microphone that he plugs into it.  There are times when there is so much static I cant understand anything he's saying.  Other times, it sounds very very clear.  I know it isnt my equipment.  It's his.  I think this happens when he's moving around.  Background noise doesnt bother me, I know it isnt background noise I'm hearing. I can tell the difference. Does anyone else have this problem?  And is there some kind of filter that he or I could buy to clean this up.  I'm using Express Scribe and tried their noise removal program, to no avail.

Thanks in advance for any advice.

JoAnn

• Static in digital dictation file - JoAnn
  • You might want to try a device called - (sm)
    • re: - JoAnn
      • As I said, it is an equalizer. (sm) - (sm)
  • I have heard that if a headset is used or a speaker phone--sm - kps

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Hi all,

After a very stressful week with the WRONG person (a so called professional) helping me to set up digital dictation using the wrong software (Long story there, but will not go into right now) I need advice. 

I purchased an Olympus DS-2 hand held dig recorder for the one doctor I have it is just me transcribing, no subs used ever.  The Olympus software I assume is not HIPAA compliant, correct?  I dont see it mentioned anywhere so that is why I assume this. I need something to send the voice files on the doctors end that will be HIPAA compliant/encrypted, etc.  I do not need to send back finished work via internet.  SO I need a one sided (him sending to me) program that will be very user friendly on his end.  It has taken me nearly 15 years to get him to this point, so we are taking baby steps.  I do not want to spend a lot of $$ for one account at this point.  What advice can any of you give me?  

Thanks so much, sorry it is long........

I currently have my own account that is digital, but I did not have to setup their voice recorders.  I only had to install the secure program I use for file transfer and show them how to move their voice file into my program.

So, I guess my question is when a doctor buys a digital recorder does it come with its own software program that allows them to plug their recorder into their computer and upload the voice file onto their computer?  I know at that point they can just click on the file and drag it over into my program where I access it to transcribe it, but I’m lost on how they use their recorders as I’ve actually never seen that part of it.  I just got a new account and would like to know this information before my meeting with the office manager, so I don’t sound like a complete dork :)

Any help or explanation as to how the doctors do their end of uploading their voice files would be greatly appreciated.

Thanks so much!

Hi,

I'm looking for some advice and direction.  I am looking for possible options for a digital dictation/transcription system for a multioffice practice on a Citrix network environment with remote transcriptionists.  Several years ago I worked for a web based transcription service that used Chartnet, but that was several years ago.  I don't 'really remember any big issues, but I don't need the payroll, production aspect of a system.  I am looking more for tracking, in having control of knowing incoming and outgoing jobs with a system.   Our practice is integrating with EMR; however, several of our physicians continue to choose to dictate and I am looking to other transcriptionists to possibly point me in the direction of software that they have used so I can research and try to find a product that will fit our practice - we are still on micro tapes. I am looking for a system that of course would be Transcriptionist friendly, but also afford me the ability to manipulate the jobs, i.e. assigning easily, producing reports and software that has good tracking abilities and of utmost importance, excellent sound quality for the player.  As a transcriptionist, I personally would look for a system that I will not spend a lot of time in the download function and the complete function.  It isn't real effective to me if the time uploadinging and downloading per job takes longer than actually transcribing the jobs.  We have a large quantity of work.  Key to me is having control of my work, meaning the physicians being able to identify dictation with a patient number and my being able to track jobs downloaded.  Forgive my rambling!!  I would appreciate anyone responding to me with any suggestions or telling me of your experience with software.     

Thank you in advance - I know that the first place I needed to go with this transcription question was to the experts - folks that use these systems and are familiar. 

Anyone know how to transfer a voice file from a Panasonic digital recorder on Voice Studio to Express Scribe?  Any help would be much appreciated!

I can't find the post that tackled this subject a month ago.  I'm looking to get one of my clients set up on digital dictation.  I have on my end express scribe, the headphones and the foot pedal.

I'm either going to set up an upload function on my webspace or have the client email me the voice files.

Can someone recommend an inexpensive recorder that I can purchase for him (I can't afford the $200-$300 recorders) that can have the files uploaded to his PC so they can be sent to me and I can transcribe them on express scribe?

Thanks in advance!!

I had posted earlier about a manual for the Straight Talk System 7120.  If anyone has a manual, please let me know.  Apparently someone responded but now I can't find the original posted message.  Thanks!

Sweatshirt with velcroed (sp?) socks, undies and dryer sheets stuck to it, black pants ,hair sticking up in spikes. Simple and funny!

I am using the earphones which came with the Olympus DS-4000. I love them - they are the most comfortable earphones I've ever used. I've had them since about April 2007.

Over the last couple of months, they have developed a tinny, staticky sound. It comes and goes but the past day or so it has been pretty consistent.

I have tried adjusting the sound volume, the bass/treble, everything I can think of.

I can replace the earphones, but my concern is that the problem might be with my computer sound card, not with the earphones. Any suggestions about how to check this - or anybody else with this experience?

TIA.

Please help!!!

I am given .wav files, through a VPN connection, from a hospital that uses DVI/Fusion.  I have an enormous amount of static on the files and it seems that no matter what I do, nothing helps.  I have even been able to let the gal at the hospital listen over the phone to what I am dealing with and she says that her files sound nothing like what I am getting.  I am assuming it has something to do with Fusion and I have called Dolbey numerous times to try to get them to help to no avail. 

Does anyone have any suggestions?

FYI:  I have tried playing the files through 4 different software programs and always get the same static.

Thanks much for trying!

BUT she wants me logged into the system by 9:30 a.m.  So I'm confused too.  I've decided that I may come back to her and just say I'm not going to do the tapes anymore.  I hate the tapes anyway.  The voice quality is horrible, it fades in and out.  It takes me twice as long to transcribe their tapes than the digital.

I was working on a large file and had saved it in Word. I then went back to work on the file and hit a key that made the page go blank.  When I went to close the document it asked me to save any changes on the document. I answered yes, and now when I click on that document it is all blank! Shouldnt the previous info saved be there, even if the current stuff is not? Please help me!! Thank you

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.

I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.

Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 

Hi,

I read your post and was wondering if I could get in this thread?  I don't have my own accts yet, I work for a small national and a large national.  However, I am seriously thinking about getting my own accts.  Before I go looking, I thought it would be good idea to have a digital system in mind and ready to set up. 

One idea that I have seen that I found really interesting was in the Transcription Gear Catalog.  There is a 2 page spread about their idigital system.  This is a toll free dictation ASP, very similar to what the nationals have, I would think.  With this system, you pay for the minutes that you will use during the month.  Has anyone else used this type of system?  Any thoughts about it?

FTP stands for file transfer protocol. An FTP program transfers files (uploads and downloads) from a virtual warehouse on the Internet, called an FTP site. FTP sites are rented by size. FTP programs are free or cost a fee. You can post ANYTHING to an FTP site. You can put your's kid's first grade picture there. You can put your resume there. You can put your back up data from your Quicken there. You can put a love letter there. You can put a .wav file there. You can put a MSWord document there. You can create folders there. You can password protect your ftp site and some software allows encryption, different levels of user permissions, etc.  Once it is there, anyone who has the password to your FTP site can then go and pull it off. i.e. TRANSFER the FILE.  So if your doctor dictates on a digital recorder, downloads the voice file into his PC, then uploads the .wav file to the FTP site, you can go to the FTP site, download the .wav file, transcribe it, post a .doc back to the FTP site wherein your doc can then go to the FTP site, pull the .doc off. Voila!

Hello

My doctors use Olympus recorders.  One doctor does well with the DS-10.  The other uses the DS-330 (No longer in production).  The DS-330 has the advantage of overwriting.  For instance, if the doctor makes a mistake, he can back up and record over what he has already taped; however, this was a disadvantage for my other doctor, who taped over his entire morning of dictation by accident by hitting a wrong button.  It depends on the doctor.  With the DS-10, you cannot tape over anything.  If you are sending the audio files over e-mail, you should consider first encrypting the file for confidentiality reasons before sending.  I use e-mail, because it is free, and it was easiest to train the office staff to use.  There is a free software program, ZipGenius that will encrypt your files.  Yes it is free.  When getting a handheld, you want to consider the types of files also.  A .dss file is much smaller than a .wav file or a mp3 file.  That is also why I went to Olympus recorders, because they record in .dss format, which makes for much faster upload and download times.  If you have other questions, please e-mail me.  Also as one poster has already said, the express scribe software is great and free as well.  I bought the recorders.  They have already paid for themselves in gas and time. 

Lynn

I have a couple of accounts that I go daily and pick up tapes/deliver.  One of the docs wants to start sending me dictation via computer but does not know how to go about it.  I must admit I have no clue.  Can anybody point me in the right direction?  Thanks in advance.

Hello,

I need help from anyone that can write in and give me suggestions.  I was just approached by a physician that has 4 in a group and they want to go digital and have me do their transcription.  This would be a great opportunity as I have just lost 4 of my accounts to outsourcing to India, so I need all the help.  They need to know how this can be set up.  Do they need a FTP site and do I need one?  What kind of system do they need and all the basics.  I am sure the easiest and cheap way to do this over the internet the better, as you know physicians-HAHAH. Also if Patty is on any information from you would be appreciated.  I have this weekend to work on this and give them a proposal on Monday with the costs.  I know what to charge by line as I am an IC already; I just need help on the way to get me the files and for them to send. I presently do tapes and pick up still.

Thanks Everyone in Advance!!

Thanks everyone that wrote in with suggestions about going digital.  I have a few questions about the brand of digital recorder.  I researched the Olympus, but do you recommend the ones that have editing capabilities or not, as I am unsure what this really means.  Any other types that your Docs use would be helpful.

Thanks!!