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Sounds like your company handled it wrong there.

Posted By: SM on 2008-01-18
In Reply to: difficult personalities - 2 cents

Was the company threatening the MTs? It sounds like the account was threatening the company to leave.

If your company did nothing to let the MTs know they were not in danger, the company failed.

There is nothing wrong with MTs knowing that an account is in danger of quitting but the company needs to let the MTs understand whether or not that will effect their employer relationship. Two tee-totally different topics.



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Sounds to me like you are with the wrong
company. I can recommend a couple of good companies if you would like to email me.

I know how you feel being stressed, but not all companies treat their people that way.
Yep, that sounds like the UK version. Maybe you used the wrong one.
JMO
wrong company.....
It's nice, really, that you are happy and doing well. But, most of us are not doing okay. My income has gone steadily downhill the past 3 years and I'm making about 40% less than I did 3 years ago.

My QA scores average 99.7%, I "type" 88 wpm, transcribe about 130 or 140 wpm with all the Expanders I use. I think that qualifies me as a "good medical transcriptionist." Also, I have 25 years experience in all aspects of this business.

But, I don't make as much money as I used to because MTSOs pay differently (read "less") than they did 3 years ago. They don't pay me for spaces, returns, headers or footers - about 1/3 of my keystrokes. The line has been changed from 60 char. to 65 char now to 70 char. The rate they pay for that line has decreasd from 12 cents a few years ago to now 9 cents, or I want to work evenings and weekends, I can get 10 cents. Also, they hire so many people to keep their TAT, that I am constantly running out of work and sometimes spend 7 days of the week just getting in my 40 hours.

Now can you figure it out?
I think you guys are just with the wrong company. SM

I always see these posts and I never understand what's wrong. If you are a good medical transcriptionist, it seems like you should always have work.


Maybe you just have the wrong company fit. I am an IC and I understand that makes things a little different than an employee situation, but I can never figure out why anybody would want to work at BK.


Sorry, wrong terminology. This company
Thank you for the catch. :)
If W2 sent to wrong address, is the company still
responsible in getting another to you?
This is how I handled it.
I also worked for a physician for over 10 years. It was an awful choice I had to make and I couldnt stand the thought of having to tell him right to his face. I knew I would get choked up, or stammer, mumble around or something. It was much eiasier for me to do an "official" resignation on paper at first. That way I knew I could say everything I needed to say and he could read it and have time to process it before we talked. I feel like when you just walk up to them and "drop the bomb" they just do not have the time to process it so they may react out of disappointment by even just a look on their face and you'll never finish what you wanted to say or what you wanted them to know as far as why your making this choice. I just expressed how I had loved my job with him but I felt it was time for me to give more time to my family etc.. I mean, really, what could someone say to the fact that you have made a choice to put your life and your family before a job. Good luck on however you approach it. We all do what is best for ourselves. Letters work for me and also because I am not a confrontal type of person.
what are you finding specifically wrong with this company
nm
She handled it graciously (sm)
It would have been just as awkward if not more so if she had not acknowledged it, especially after it being talked about on the show yesterday. I would imagine Star would probably think that nothing would have been said and she would just have been obviously absent. As Joy said, nothing stays the same and this is a perfect example. I guess it will almost be like a whole new show in the fall with Meredith and Star gone and Rosie and ???? replacing them. Wonder if they have people in mind yet? I've heard Gail (Oprah's best friend) as a possibility. Wouldn't it be cool if they late people at home vote on the person? That would be interesting. Then again, if they had done that with Rosie, I don't suspect she would have made the cut.
Sorry - but I think you could have handled it differently
I am assuming you are an IC - which means who you work WITH is your biz and no one else's - and no one's business if you took on a second contract.  An IC works for who she wants when she wants and within reason sets her own deadlines.  A company understands this and does not give you a 2 hour TAT unless you request it or can handle it and you have an understanding with them
However your client wants it handled.
This should be addressed somewhere in their instructions. Check with your supervisor.
Sounds like a TN company to me???? nm
xxx
That sounds like a company I used to work for....
that paid monthly and it was NEVER on time. Checks bounced, 1099's late, and excuses after excuses. I even had to threaten a lawsuit to get paid my final check! I would certainly not quit your other company before you have some time under your belt with the new company to see how things are going to be.
Sounds like the company I work for.
Not only do they have various account specs but I get samples but NOT the dictators!  What good does that do me? 
That sounds to me like possible outsourcing at your company.
That is a long time to pass for the doctors to be dicating on their patients..I have seen that before with an old company I worked for and they were outsourcing come to find out...just putting a bug in your ear!!!
Regarding the Advance article, here's how I would have handled the examples

I'm curious how other MTs would have handled them?


1. Hemoglobin 9, hematocrit 39. (I would have flagged this with a blank for the hemoglobin and sent to QA).


2. The nose and mouth were suctioned on the perineum (during a C-section dictation).  (I would have changed "perineum" to "abdomen" and sent it on).


3. SKIN: Without lesions, rashes or scars (Patient has HIV and kaposi sacroma).  (I'm not the doctor.  I did not examine the patient.  Therefore, I would have transcribed as dictated and sent it as usual).


4. Left atrium is normal, measuring 4.6 cm.  (I don't get paid enough to second guess the doctor on whether the LA is "normal" or not.  You get what you pay for.)


5. VITAL SIGNS: Heart rate 70, respirations 18, BP 120/70 (in an 18-year-old with a comminuted ankle fracture).  (Again, the patient may have gotten pain medication by the time the doctor saw him, so perhaps he/she didn't have pain at the time of examination and so the vitals were normalized.  I wasn't there, I don't know.  Type verbatim and send it on!)


It sounds like she's scamming the insurance company
and pocketing the money. I'd inform the chiropractor directly and let him know you're going to tell your insurance company that the charges are not legitimate unless he puts a stop to it. If you inform the insurance company, he's the one who's going to be in hot water. That should end the fraudulent charges. If they don't stop, then follow through and inform the insurance company and let them face the consequences. There's no earthly reason a 9-year-old child should be visiting a chiropractor regularly. The ex is a thief, without a doubt.
What company is this? Sounds like the same song and dance
nm
Sounds like the company I work for. That is why morale is
xx
Hmmm ... sounds like the attitude of some QA at my company...

Glad to know that I'm not in this alone.


Sounds like the company wins 2 ways - (sm)
1) They get to pay you less because you are making fewer lines.

2) They have a capable MT doing their tougher work that they of course can't give the newbies.

What's wrong with this picture? The answer: They should be paying more per line, the more difficult the account is, and enough so that you (as a seasoned employee who does accurate work) are making MORE than you did as a new hire, NOT less!
Sounds like a company I worked for called
f
I think you handled it well. You wouldn't feel so good about those clothes if you cut off your
nm
Sounds like total opposite of the company I am working for...
My pay is quite good, rarely talk to my manager, been very flexible with me. Goodness, sure you are talking about the same Medware?
"Very wise post" meant for "company handled
x
wrong, wrong, wrong. work is being outsourced because of $. period. not because of unqualified MTs
c
Please see my question on company board -posted on wrong board
nm
I typed a report on the wrong patient as the doc keyed in the wrong info, SM
He later said the correct patient's name and I SWEAR to this day I made the changes but somehow the report when through without the correct patient and changes made. I still remember that incident.
Fantasia wrong??? Haven't seen the OP's CD, couldn't have been too wrong.
x
It's about morality - not censorship! Right is right and wrong is wrong!
nm
As far as it being wrong, well who defines right and wrong? On the
other hand, what if he were doing the same thing? How would you feel? I think that should answer your question.
You SUPPOSE it was wrong! It was way wrong.
x
What Company is This? I have been hired by a company that is sending a foot pedal.. Don't want t
.
The company cutting cpl, the company stopping paying for headers
:{
Good of the company? As IC, I am my own company. Not my problem if she has problems as long as I do
:P
Accepted a job with a new company, gave two weeks notice to my old company..

Old company, let me go before two weeks was up.  New company, said they were having trouble getting me set up and my equipment ready, but they would pay me while I waited.  It's been a month, still no check from new company even though I was told it was "in the mail."  I have no income and am at a loss. 


I have a signed offer letter from the new company, contracts, etc.  I applied for unemployment, but old company is saying I quit and technically I am currently employed with the new company!  New company is not returning calls or answering email.


What should I do!?!?!?!


I started sending my resume out today, but the process of getting a new job will take at least two weeks and I need money now to catch up on what I'm behind!


You don't want to work for this company. Call your current company and
tell them that you have decided against the new position and tell them that you would like to stay. It is cheaper for them to let you stay than to train someone new. A company who could be so tacky as the one you just spoke of is one you do not want to work for. You can rescind your resignation. If you are a good MT, they will be glad you did.
With my company, ICs use their own emails, employees have company email.
x
COMPANY INQUIRIES belong on Company board, please!
Goldbird
....3 months later my old company rehired me; can you return to your 1st company?
nm
Local radiology company, not transcription company
who has only 5 transcriptionists and are not hiring at this moment. We all work at home and get great benefits, no insurance out of pocket and 22 days paid vacation in the first year, after that it goes up. I feel very fortunate to have found them, but again I chose them because they did not do production, so now that they are, I'm a little disappointed.
I think it varies greatly from company to company...sm
I was hired five months ago by a national straight out of school at 8 cpl. I think it just depends on your knowledge level and ability, and of course, what the company is willing to pay.
i think it varies from company to company and/or location

VR company? Not when the MT company owns its own VR equipment. n/m.
xx
I have my own company email with my new company.
I can't answer your questions in your original post, I can tell you that with my new company, I have my own company email account, and I much prefer it. My old company had us use our personal email accounts, and they listed everyone who received emails in the cc line. They really never maintained those lists, and I received emails from them for a full five months after I quit - that despite my repeatedly asking to be removed from lists. Because the list had been passed from one person to the next in the company, I kept having to block sender after sender. Finally I replied to all, for each and every email I had gotten over a month's time. Well, that pretty much ended it.
I like to keep work and personal separate as much as possible.
It can vary from company to company.
If a company is on one coast and you on the other it can affect shift time, meaning usually if you want to start work 9-10 instead of 11 you could for 3rd shift, etc. 
Buy your own... company computers are for that company only!
x
some of what you want to know varies from company to company,
client to client. The services each have their own QA grading system and you will get a copy at hire that tells you everything they deduct, and for how many points. This usually also includes formatting, such as wrong dates, right exam/wrong patient, etc.

You will need to know your punctuation and grammar first and foremost and use it properly, this is what you do. THEN if the client requests garbage in/garbage out (usually because they don't trust leaving anything up to us), you give it to them even though it hurts -- and should not be marked off QA for it.

Where do you study? Colleges with the 2 yr transcription course in my state make you take a year (or 2) of English grammar. No offense, but it's pretty much a 5th/6th grade review (is vs are, doctors' vs doctor's).

blanks will be limited, usually to 2, before you cannot send the report to client.

Wrong shortcuts - pay attendion to detail.
Varies from company to company
My first company I chose specifically because I knew they had a mentoring program and you had 12 weeks of "mentoring" to get up to speed. The training was very thorough. The first week was all training classes. There were very limited samples (1-2 per doc if at all). I worked there 6 months and never made their production quota, but they didn't care. When I asked my account manager about it, she said they knew the account was very difficult 95+% ESLs) and she wasn't worried about my production, that I was doing well.

I have also worked with companies that just did a training over the phone (usually about an hour) just to learn the platform. Then they did full QA for a day or two and then I was on my own. For both of these companies, I could review all the past reports of the doctors on the platform. That was really nice. I didn't have production requirements with these positions, just a daily schedule that I had to stick to. They just wanted to know when I would be working.

My recent company gave me a 10-minute training over the phone and gave me a couple of samples of a couple of the harder docs. I then had to submit 3 reports to the account manager to review, and then I was off on my own and was required to meet production immediately.

So it all depends. Each company is different. Good luck on the new job!
Try the company board with name of company.
x
you are wrong
it is harder to prosecute someone in a murder trial w/o a body, but not impossible.  It is a case that would be based on circumstantial evidence.  Perfectly legal and done before.