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Serving Over 20,000 US Medical Transcriptionists

Sorry, don't know what you mean. I don't have a communication board?

Posted By: mt on 2008-06-29
In Reply to: MTStars boards - nn




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MQ communication
You had fast communication? I could never get an answer from anybody anywhere, although the I-mail system did work better before!
No communication here either!
I think this was a good company until the consultants took over.  It just seems to go downhill every time I think I want to give them another chance.  I have emailed several things lately and no response from them.  I emailed a question after the last conference call and it was not answered in the generic one they sent or sent to me personally.  I have sent two more and no answer.  I ask for examples no answer.  I still am waiting for examples from about 4 months or more ago.  They used to be so good about it.  I also agree work is low.  I went part time so it does not affect me as much, but I am looking to go back full time and do not know if that is possible with them nor if I want to!!  Very frustrating!!!!!!!
Communication
I am frazzled.  How can a company go from sending nasty e-mail to the employees to no communiation whatsoever.  I feel like this ship is sinking and I want to jump off.  Don't even ask who it is and no it is not OSi for a change, the other one.
Add Communication
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Etransplus and communication
I started with them about 2 weeks ago.  When I started I got a 60 second tour on how to use the system. I received 3 samples of work and no account information. I had to BEG to get the account specifics and that took about another week.  Nobody answers emails, including the lead on the account.  The account I was given is great and the system easy to use, but what's with the lack of communication?  I have another interview today that was to be for a part-time job but I may take another one full time just because of the communication.
Poor communication
I think it is very interesting and would make wonder why she was fired. Sounds to me like someone with poor management skills, who was communicating bad information as they were not happy in their job.

I have been typing operative reports on the DQS for over a year now. My office has never treated me like I am a "dime a dozen".
try studying COMMUNICATION
lol
Lack of communication?

I recently was hired for a national MTSO and was wondering if this was typical for most companies who hire you as an employee.  They train you, tell you who your supervisor is, turn you loose on your account, and after that you are hard pressed to get in contact with your supervisor, or anyone for that matter, for questions.  I had questions about:


1) how to fill out my timesheet, a) when to submit it, b) how the pay period runs - all I got was a sample copy and told to submit it on such-and-such day. 


2) questions on formatting that were not in the AI sheet - no response either by E-mail, IM and lack of contact phone number other than the 1-800 office number.


3) Two days into the job - ran out of work on both primary and back-up account.  Response - "sorry, we're just slow." and not by my supervisor, by another company associate as my supervisor was nowhere to be found.  Never heard from the supervisor again.  Haven't bothered to log back in to work.


Just wondering if anyone else has experienced this and is it typical.  Do not want to mention the MTSO, but it is a well-known national.


frustrated.


Yes, I usually got pretty good communication. NM
nm
Here is an example of the communication/language barrier
My ex-husband had the flu, high fever and it was not getting better. He was quite ill. He went to his physician, a foreign physician with heavy accent. My ex tried to explain how sick he was. The doctor rx'ed antibiotic and sent him home. That night, my ex had a high fever and went into a seizure. Paramedics were called. He was still seizuring by the time they reached his home. He came into the hospital with bilateral acute renal failure due to the infection and high temp.

When I spoke to him, he said it was clear the physician did not appreciate how ill he was and the language barrier was limiting their ability to talk to one another. My ex was so ill, he didn't feel like being assertive. He should have been hospitalized. But, that is too late now. His kidneys never regained function and now he sits with millions of others waiting for a donor at UCLA.

Heartbreaking, isn't it?
Good communication, appropriate feedback...
a decent cpl, and enough work to meet line requirements. In my case, I want to produce quality work for a fair wage, not be expected to type my fingers to the bone, and most importantly, I want to be treated like a real person, not some unknown, somewhere out there transcriptionist! My goal is top notch work, not piling up stacks of cash.
It was so nice to have fast communication. I miss it. NM
NM
Communication is great. Last I heard in a newsletter
was Liz was back in the office part time,Jason was general manager, and altho Liz was prior owner, there was nothing about her being a general manager.

Ok, last time it was posted was in March, but when were the last 3 picked?

Are you all ever going to do anything about cherrypicking?


Good communication, help with problems, trust -
and when one employee does something wrong, address that employee, don't email everyone as if everyone was guilty.  It gets so depressing when all you hear is complaints.  By the same token, when someone does something right, when an account is happy with their work, let the Transcriptionist know.  All we get is bad feedback, what mistakes we've made.  Most of us are pretty isolated - would be nice to have positive reinforcement for a change. 
good communication; trust on both sides; and --sm
not doing everything possible under the sun to cut the transcriptionists line counts at every turn. I get REALLY irritated with that. I need to make a living too.
has nothing to do with the race, but rather the communication gap when dealing with my own medical n
I pay a premium for through my health insurance coverage. I want clear communication with my physician. Please do not throw the racial aspect in, as it has absolutely no bearing on the point at hand. In fact, my gynecologist is Asian, but she has taken the time to learn our language because she chose to practice medicine here.
COMMUNICATION+TRUST = LONG HAPPY MARRIAGE

Good lord.  Why is it when someone does not want to do something with their spouse it is "assumed" another woman and/or man involved? If he just started working and is probably working hard, long shifts etc, maybe he just wants a day to himself to sleep, lounge do whatever.  Call and talk to him and tell him how you feel.  Maybe he is the cautious type (I know my husband is), but maybe he just didn't want to hurt your feelings by telling you he just wanted to sleep/lounge/have a day for himself.  


I am sure he misses you and the kids, but I am sure he is also tired. 


You also said in your post you trust him 110%.  Then trust him.  Let him know how you feel, but respect him and don't go see him.  Yes, you are an adult and no you do not need his permission, but you are his other half, you need to respect him (and vice versa).


Good luck and don't pay attention to the negative posts.    


Open, easily approachable, and true communication is key.
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Problems as in communication?? If so, I'm soooo there. Sick of unanswered emails. No one cares

And its gonna kill you to post on the Company board rather than the main board?
x
This post should be made on the Company board. See that board. Thread locked.
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This post should be made on the Company board. See that board. Thread locked.
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This post should be made on the Ask the Dr. board. OP please repost on that board. Thread locked.
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Post belongs on Ask the Dr. board. OP, respost on that board. Thread locked.
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cherrypicking co-worker issue (meant to post it on this board instead of MQ board) sm...

I need opinions please...I work on a very small account with just a handful of ladies.  Because of the nature of the software (trying not to get too specific here) we can see who is working online and what reports they are working on in real-time...



We have one cherrypicker on the account.  Instead of using FIFO method, she retrieves the reports by author ID - usually picking the better dictators of course.  She knows I busted her and she did admit to it in on our work e-mail (not too bright) which I am saving just in case she gets out of hand - so far I'm still able to make money since really most of the dictators aren't bad. 



But every night it's starting to wear on me since she's screwing up turnaround time.  I don't really want to cause a big uproar being that it is such a small account and I need to work with her almost every night usually one on one.



What would you all do?  I want to handle this as delicate and professional as possible because we can't really afford to lose anyone on this account.  In other words, I refuse to stoop to her level by cherrypicking right back.


My boss has asked me several times why so-and-so does so much more than I do...I just bite my lip at that point but one of these days I think I might explode and just open up a can of worms....


Definitely one of the other board's people who refer to those on this board as "holy rollers,&
Now go ahead and post your reply - I know you're dyin' to!

LOL
Please see my question on company board -posted on wrong board
nm
read recent posts on this board and on the company board
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Post belongs on Ask the Dr. board. See that board. Thread locked.
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Word Board=Help Board. NOT a do the math = figure it out yourself=GOOGLE IT!

What is the Main Board for? All general topics seem to get moved to the new gab board.
x
wrong board - rules are pls use WORD board

I meant to say Job-Seekers Board, not Company Board.
No mssg.
When I go to New MT/Students board I am taken to the Abbreviations board. NM
K
You put them on the company board, not the main board. They are still there.
x
Main board is for MT topics. Non-MT goes to the Gab board! nm
Goldbird
wrong board - try word board
.
go to the HOME board and then to Career board on the --sm
left hand side. Inside that is the resume posting site.
here is a link from the New MT board-you might want to read a bit on this board
http://forum.mtstars.com/medical_transcription/v/3/7497.html
All word questions need to be posted on the Word board. Please use the correct board to post.
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All word questions need to be posted on the Word board. Please use the correct board to post.

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Post word questions on the Word board NOT the Main board.
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Post about Companys on the Company board, post job ads on the Job Seeker board
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What? State board? This board?

every board is a "communication board" - you are looking at one now!
x
you have no time to switch from board to board? how can you have time to look for the drug?
x
Job Board ???
What happened to the Job Board that was at the top of the Job Seeker's Board?  I have not been able to find it for several days.  HELP!
It has been said MQ has own board here,
nm
new to the board

Just wanted some insight I guess on what the whole field is about, i.e. hospitals versus working at home, etc.  I know that sounds broad, but there is so much info on here, it's hard to grasp it all. 


 


 


On this board is the first I have ever
heard of this ASR. So, everybody will be doing this?
You will never believe it according to this board
but I am out of Amherst. Obviously, if you run out of work, it is not the MTs fault, but if the work is there and you can't be productive, I think there is a problem with the MT. I do run out of work as well, but I have never been on this board complaining about it. I find different times to work when the work is there to get my lines in. It is as simple as that.