So tired of these support-less techs at companies.
Posted By: Not my job on 2005-08-03
In Reply to:
same ole answer- I don't know, not my job. What is their job? I can't work, I don't get answers, and it is their software. First answer when I call the office is call support services. Call support service and they say it is not their job. Who it the sam $ell's job is it? I can't work.
Guess these wonderful techs don't know that without us they have no job and it is possible to work without fancy programs with off the shelf software.
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Venting session = so tired of crappy MT companies...
I have just about had it! I mean I have over 14 years experience as Transcriptionist and all I can get is crappy pay rates, which now I am okay but could be better....And I am tired of getting crappy accounts! Whenever I ask to switch over to a different account, they tell me no. And these companies want PERFECTION, even though noone is perfect, for peanuts! I have seen places where they want you to work set hours even though you are an IC. What is up with that? Plus these places never off any good benefits, if any. What are we supposed to do. I am ready to go to a retail job or fast food. Somewhere where I can get out of the house, do my job and not have to worry about it all day long - not have to worry if I get an 9 hour shift worth of VERY BAD dictators. I bet I could surprise myself at how many hamburgers I could flip in an hour because I sure am tired of seeing how much crappy doctors I can type in an hour.
Does anyone else feel this frustrated? What happened to this profession?
That is nonsense! Most hospitals do not support offshoring and the companies
doing it are going against their contracts without the client/hospitals knowing it.
Come on as a small MTSO myself, we are paid way more than 8 cpl, more into the 15-20 cpl range. Share the wealth with those who are doing the work, and you will always be successful!
I am so tired reading about how the MTSO can only charge so little. That is nonsense! You know it and I know it.
Be honest -there are some very hard working MTs with excellent quality and work ethic, and they need to be paid for their expertise!
That's all I have to said. I am very irritated reading post after post about how little profit there is in the MT industry. That is a joke. This is a multi-billion dollar industry.
These companies often pay big bucks to support congressmen. Not likely congress will want to make
:+
I get tired of daily grind. I get tired of having
horrible dictation/dictators and not able to produce lines, which directly affects my paycheck. I don't mind doing the difficult stuff, and I pretty good at it, but it is stressful and I find it very hard to budget when you never know what your paycheck is going to be. I hate being tied to having earphones on all day. I have children at home (I homeschool and don't have toddlers running around) and my DH works third shift so he is home during the day. I try to work around all this, but can't always. If I had a "desk" job I could be part of conversations at least, but having to have the earphones on you can't do that. I get tired of being sedentary, my feet swell, my shoulders are tired, my elbows hurt, etc.
I stick with it because of my children, and also because I like the flexibility. I don't have to be up at 5:30 to get the kids up and ready for school, I don't have to fight traffic to get to work at 8:00. It is a trade-off. Sounds like you just need a break.
Techs
When I worked for MQ on the new platform, it wouldn't connect. I called tech support and talked to a lady there. She asked me if my phone line was connected and I told her no, I had high-speed internet. She said "But is your phone line connected?" I told her again, no, I have cable. She said, and I am not kidding, "Do you have an adapter to connect your cable to the phone line?" Where do they get these people?
mammo techs
As much as you wish the tech would give you a hint, really you shouldn't take their word. These mammograms will be glanced at by the radiologists before you leave to be sure that they can SEE all the areas that they will need to study; however, they will be *reading* the mammo after you are gone (unless you are an extremely slow dresser LOL). The radiologists I worked for took their time and used magnifying glasses and really looked these things over. So I really doubt the tech is going to be able to give you any kind of reassurance.
If I were you I would just stress to the tech that you hope you can hear something ASAP. Maybe she'll relay that to the radiologist.
Good luck, I hope the lump is just a cyst or fibrous tissue. Keep us posted.
Pharm techs
Here's a link to the Bureau of Labor Statistics explaining what pharm techs do and the salary. (Note that it says some of their duties will be replaced by automated prescription-filling machines. LOL! It sees no one is immune!)
http://www.bls.gov/oco/ocos252.htm
For comparison, see the salary surveys for coders at www.aapc.com and www.advanceforhim.com.
Did the techs say why? And do whole op notes really fit in the expander? nm
nm
Don't think techs will tip you off, but a word of caution - (sm)
Don't get scared needlessly if they want to "redo" any of the films. That happened to me once, and the tech left the film up on the board where I was waiting and I saw this huge spot of light and I was absolutely sick worrying about it until I heard from my doctor. It was normal, and several times since then they have have to "redo" some of the films. Try not to worry, and be glad that you have doctors who ARE cautious and speed things through.
scary echo techs
doc says "However, the patient was terminated by technician who felt the patient was becoming diaphoretic and having his symptomatology associated with shortness of breath."
scribe types "However, the study was terminated by the technician who felt the patient was becoming diaphoretic and having symptoms associated with shortness of breath."
Good luck with the techs
I emailed a question last thursday and still haven't heard back. Time to look elsewhere. Their platform is horrible.
I was told firmly by the Monrovia techs I had to have an XP computer for DQS, and that
nm
Ask the techs where you work. Probably software issue with their program. nm
s
Is there a college in your area that offers training for x-ray techs?
If so, go to the college bookstore and check out the textbooks they have for the x-ray tech courses. There should be lots of good information there.
If you have any anatomy books, study them, not just the major bones, but the landmarks on the bones like the greater and lesser trochanter of the femur, tibial spines, things like that. Also study the muscles, tendons, and ligaments of the shoulders, wrists, knees, and ankles. MRIs cover a lot of that.
There are a lot of online anatomy sites if you don't have any books of your own, or you can check with your local library.
 Good luck! Radiology is a great field. I love it.
Emergency question for brilliant computers techs. sm
I just had a weird experience with my computer. The screen looked like it was shaking. I thought it was in Word at first, but the desktop was doing this also. It was like a wavy line was going down the screen, part of it would jump a little bit, then below it some more would jump. It was almost like a wave pattern to the side, I could see the edges of the screen moving in and out. I thought I saw this yesterday once or twice, but decided it was my eyes. It wasn't, this was definitely real. It lasted for approximately a minute. Is this something to worry about? TIA.
True! Computer techs are all foreign. Used to be a good-
still have a tech job are usuallyh IC's, with no job security and no benefits. Lots of computer and microchip manufacturing jobs, that spawned the 'Silicon Valley' in California have gone offshore. Now even radiologists have to worry about their jobs, as some places send the x-rays digitally to Philippines to be read.
What I'd like to know is.... What exactly is going to be LEFT in the United States for US to do? Gas station attendant? Nope... most are self-serve, unless you live in Oregon. Wal-Mart Greeter? Hmm... not old enough (or retired enough) for that. Farm worker? Nope. Mexicans have cornered that market. Waitress? Nope. Lots of eat-in restaurants going belly-up these days. Typesetter? Nope. Newspapers are going extinct. Web designer? Nope. Most people can design their own nowadays. Retail? Same as the restaurants. Teacher? Whoa - talk about an underpaid profession! Nurse? Another underpaid one. Not a good choice for us work-at-home recluses. Truck driver? One of the few jobs where they need people, but to make ends meet these days you have to pretty much live in your truck. Flight attendant? Not a good choice for us recluses who hate to fly. Rap artist? Pretty saturated field. Hair stylist? I don't even comb my OWN hair most of the time, and haven't cut it in years. So I'd be pretty useless unless someone with long hair wanted a French braid. Chef or short-order cook? Not if you only cook TV dinners. (Does that count as cooking?) Dog-walker? Nah - I'm a cat-person. Bike-messenger? In my town, most of em don't live very long. You never see middle-aged bike messengers. Taxi-driver? Nope - the Sikhs have cornered that market. Executive secretary? (What? Go back to wearing heels and pantyhose? NEVER!)
The Dictaphone techs are usually great at problem solving. Have they been contacted?? nm
s
Techs aren't supposed to tell you anything as they are not doctors, but occasionally you'll fi
s
Ask the ShortHand techs. They've always responded back very promptly to my
s
Vista is still too buggy & not "friendly." Techs not familiar with it yet. And lots of
s
When we would do xrays, would have techs holding in position and talking to soothe and quiet them.
:+
Computer techs - I want to add undo, redo, and repeat to my IE toolbar which are not listed as an
nm
If your SH copy is a legit purchase, ask the techs at their site. They gave me stepbystep instructio
s
MT companies negotiate with the insurance companies until they get what they want
It is strictly up to the agreement between the employer and the insurance company. Your new employer can tell you what the pre-existing clause is in your new policy. Some require proof of insurance for the past 12 months. It may say something like if a diagnosis has not been made NOR treatment received within the last __ months. Not good when companies negotiate with a pre-existing clause in order to get a lower rate. Better check with your HR with your new company before doing anything. It really gets hairy !
old and tired
maybe you need the 14 bucks an hour to pay for those conference calls. i hear the editors have to pay for them all by themselves.
Thank you Tired... :)
tired of it sm
Not asked or told to do this. Told they are "sound file reconversions" where the sound file is "fixed" and then the report goes back in the pool. Sorry don't buy it. If the sound is that bad, why do the report? Why not send it to get the sound file "fixed" at the beginning? Think its someone trying not to send something to QA. They are always the difficult dictators. Also was told that the sound file issues were resolved.
You are SO right... I get so tired of...
listening to people complain about this country.. We have it so good here that we are totally spoiled. It's shameful. If these people would take a tour around the world and then come back here and compare our medical care, they would stop this nonsense. Even in developed countries like Italy, things are a little weird. I lived there 20 yrs ago and a friend had a car accident and ended up in an Italian emergency room instead of the army hospital. The treatment? A big glass of wine while sitting in the hallway waiting forever to be seen. Forget the undeveloped countries, they barely have anything. Even in Britain their facilities are not quite what we expect here. We are spoiled.
tired
definitely feel the same way. 23 years is long enough. wish i could do something else that made this kind of money.
.......tired!
I get tired of....
being sneezed on. First of all, it hurts my ears if it is too explosive and secondly, I feel like I need a shower. Is it too hard to turn your head and/or hold the phone away from your face?
tired QA
You were "not so perfect" at one time yourself......so unless you have a masters degree, don't be so critical i.e, you have been there yourself. Beside, if it were not for mistakes or uncertainty, you would not have a job either!
Like I said - I'm tired of them not
speaking English to a point where you can at least "partly" understand. My job is to type what I hear. I'm not trying to "turn their accent into English anymore!" -- I don't get paid enough "downtime" to figure this out! -- Especially at $10/$11 an hour!!!!!
can you tell how tired I am right now
actually, I did not "do" her . . . I did do some work for her though -- and still do sometimes
Tired..
Sure understand your feelings of delight with your grandchild. I feel the same way about my 2 grandsons, and over the years have barely been able to hang onto transcription at home while providing them with everything under the sun to keep them busy while I attempted to work. They also have turned out to be very artistic and creative. They are 11 and 14 now. The main thing for me was a HUGE amount of patience and not getting stressed when they interrupted, just smile and as quickly as possible return to typing. I did "interact" with them face-to-face every 15 minutes for a couple of minutes when they were little, and it seemed to work best when I worked in the same room they were playing in. Of course, at 3 they started pre-kindergarten, so there were 3 free hours to work, then soon enough all-day school. They finally learned to not over-do the interruptions as they got older (one thing was when they understood they get to buy "toys" with the money I am mysteriously making.) I really do not think there is a "balance", I just keep trying. Also I think there is a "bit-of-a-difference" between grandparenting and parenting rules. (If we don't make our kids TOO mad at us!) We really get to do all the good stuff and joy!!
tired of this
This job does render us socially isolated unless we make real efforts to make friends and our lack of friends makes us rather vulnerable too, i.e. husband attacks and no one to come to our rescue. Your husband sounds rather immature and you seem to be in the role of his wife/mother. You certainly deserve a break. My first and only marriage ended because I was in the same situation. Now I am alone but at least I can be free from the tyranny of a man/boy so to speak. It's your call. Weigh the pros and cons and then take some action.
I'm tired of MTs who cannot SM
look up the simplest things and who leave 20 or 30 blanks in a report. When I was an MT, if I sent ONE job to QA in a month I felt like I failed, but today's MTs have no pride in their work at all.
tired
I've recently been sending applications and resumes to non-transcription companies locally. Guess what. They see on my resume that all I've done for the past 20 years is transcription, and they don't think I'm capable of anything else! It's very disheartening.
Tired of sitting
I can stand to sit for just so long and then I have to get up and move around. Sitting and pounding a keyboard makes me more exhausted than if I was doing something physical. When I am doing something physical, I feel much better and am not as cranky.
Tired of being yanked around
I have discovered that when I am zooming right along on my regular account, all of a sudden-- I'm on two or more totally different accounts, which really slows me down as I am not used to them. This especially happens to me working late at night or on weekends. I think I am the only "sucker" who is working, so the person or persons in the office take this opportunity to assign me other accounts to work on. It is SO frustrating! I need to make my line counts and this is certainly not helping! I have sent emails to the office and they claim it is to keep the TAT under control, but the accounts that I am assigned are not anywhere NEAR out of TAT. It is a "control" issue or what???
tired of this weather
i never thought i would say it, but it is just too hot for me. It has been high 90s here all summer and humid. It usually isnt this hot here. I want fall to come with some high 50 to low 60 degree weather. CANT WAIT. I need cozy days and comfort foods!
Tired of the whining and here is why.
If you check out the posts, you will see what we are talking about. MQ MTs whine about the horrible company they work for but don't leave. I am angry that the "sit back and take it" attutude they have makes all hard working MTs look bad. I for one know I am worth more than having to put up with being used like slave labor. Even if it means working two jobs, it is better than just sitting back and whining but doing nothing about your plight. And with that being said, no one is saying they should not be able to beat the dead dog amoungst themselve, they just need to take it to a blog, so we don't have to be witness to it. And btw, i DO work two MT jobs.
Tired of being at home
Does anyone else out there find they get sick of working from home? I get depressed sometimes. I do not have children yet and my husband works about 12 hours a day. I am usually by myself all the time and I have been doing this for 5 years. Got any words of encouragement or advice?
Tired of feeling ill
Anyone ever feel like this - just no energy, headache, and kind of achy for days now. Any ideas what this is caused from - maybe a virus?
Okay, I confused myself. Sorry very tired-sm
Misread something in an archived post about a doctor who stated fluctuance but was actually meaning flocculence and thought that it was pertaining to a wound. Fluctuance is definitely correct in regards to a wound and, as you stated, flocculent would pertain to something such as urine. Also, my medical dictionary is a Dorland's. Is Stedman's better?
I am doing good......went THERE......sorry tired! - nm
x
Tired of it-need some advice sm
Been working for 5 years at same service, have 30 years experience. A couple times a week I get reports already done by another MT, not only with a bunch of blanks, but pure garbage transcription, wrong words, not typing what the dictator dictates, putting in anything, even if it doesn't make sense, nothing that a spell check would catch. I have to redo these reports. If I have to send it to QA it counts against me. Have brought it my supervisor's attention and gotten no where, its glossed over and have heard nothing but excuses.
What burns me the most is that it seems to me that, to the service, its okay to put out this garbage. I take my time and put out good quality work at the expense of my production and it doesn't make any difference. They'd rather have someone putting out garbage and high production rather than good quality and lower production.
I'm having trouble dealing with this. My morale is really low. Guess I have to grin and bear it. Any words of wisdom to help me feel better? Thanks!
I have been worried about my job as well and tired of the pay..
I have been concerned with the MT field as well. I originally got started in this profession to be able to be at home and work when I have children. So far no kids have come along but I have found something else to do in addition to transcribing at home. Visit www.thefreshairshop.com if you are interested. :-)
I'm so tired of hearing this.
I'm so tired of hearing MT's talk about how they're slaves to their jobs.Don't you think everyone's a slave to their job in every field.Do you think MT'g is the only career path that has so called slaves.Do you think there's any career out there a person can work where they won't be a slave of some sort????? I really get tired of hearing all the MTs cry their poor pitiful me tune, I'm such a slave. Please ... get over it.
Okay, please try the elsewhere now. Tired of your stupidity here. nm
x
Anyone else tired of being at home?
Have been transcribing over 9 years - love the flexibility - tired of being at home alone with earphones stuck in my ears all day, sitting in a chair.
Anybody else feel this way?
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