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Serving Over 20,000 US Medical Transcriptionists

So did I!!! I left a local hospital

Posted By: BTDT on 2005-07-10
In Reply to: Thanks to all who replied.. - anxious & depressed

because I thought I could make more money working for the nationals.  Ugh, I threw away a good thing.  I tried to go back, but they said I'd have to start all over at the bottom working night shift again.  Not gonna happen.  Well, chin up, things will get better.


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    I work for a local hospital that have all transcriptionists at home except for radiology. I have been working from home with them for about 8 years now. We are hourly employees and clock in and out on computer. We also have an incentive program (which used to be good, but they changed transcription platforms and it's not that good anymore), but it's better than having to drive into the hospital every day. I love it!
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    I worked for local hospital for 11 years, then they decided to go to ASR and the Q took over their account! Seems like most hospitals are finding it more cost-effective to send it to large company with ASR!
    I had a local hospital do the same s/m

    even after explaining to them what E&O really meant.  Their previous transcription company had E&O, but that was because they had to have it for their copying services as well and the transcription just fell under it.  I found that Farmers carries it, but it was around $1,500 for a year.  They did have payment plans though too. 


    Best of luck!


    I left because a hospital was unreasonable and the
    I am a quality Transcriptionist and because I am I see no reason to be nit-picked to death when I can find a better job where I'm treated respectfully. I've been an MT for over 25 years. I've done QA, I've been a team lead and am very good at what I do. I was never reprimanded for quality at Diskriter so that was not the problem. The problem was that the hospital picked, picked, picked us to death and nothing we did was ever good enough (I didn't work for the FL hospital they're talking about here, I worked for one in PA).

    My friend jumped ship at the same time I did who is the best MT I know with 30+ years of experience and has also been QA elsewhere.

    If they're telling you people have left because they're not quality MT's that's a bunch of bunk. We left because we were sick of being picked to pieces while Diskriter's account managers let the hospital management staff walk all over them at our expense.

    Simple as that.
    Here is the reason I left the hospital

    I needed sick time, so they decided it better to outsource!  Think before leap!  The bennies are not all that they seem.  Hospitals put their eggs in one basket; and believe me they won't like you asking for sick time or vacation time!  Scorn?  Yes I am.  I was very loyal for that $13.00 an hour and it got me NOWHERE!  I left on my own before the hammer slammed!  I already had my own accounts on the side, so I didn't miss much!  Any hospital job can outsource at any time no matter what the dictators/doctors think.  It is the administration that makes those decisions, so even though MTs think that "no one can type like we do", I beg to differ. 


    Why do you think a lot MTSOs advertise the fact that they can save a hospital or facility benefits to their MTs??????  Please think before you put your eggs in one basket and then wind up with a national who will not pay you squat either.  JMO.


    I work for a local hospital,
    not a company. I know to stay away from Transcend.
    local hospital work
    i moved from a large city to a small town and i'm thinking about doing what you did. try to go to work for the local hospital. would have to probably work a set schedule, but the town is small so it's not like i'd be driving a long distance and i could go home for lunch. i don't have benefits right now and that's scary, so i'm leaning that way.
    at my local hospital, they always call the

    I think that is pretty standard. Calling by the first name only would be rather confusing. Especially if it is a busy hospital with a waiting room that is always full, like our local hospital.


    I have a "questionable behavior" story for you! I went to the walk-in clinic held at our local hospital b/c I was having pain in my pinky finger. The waiting room was packed, as always. I go in, see the doc, and he tells me to go back to the waiting room until they call my name again. After a few mins in the waiting room, he calls my name & I get up thinking he was going to bring me into a room to privately give me my diagnosis. NOPE! The dope says it to me, loudly - not at all in a whispering tone, in the middle of the waiting room for everyone to hear!! He said "I think it is some kind of fungal infection" His actions were not only humiliating, but wrong! It was not an infection, rather a blood clot that developed on my nerve that needed to be removed surgically! Now, that, I think qualifies for a HIPAA violation!!  (Yes I did file a complaint with the Patient Care Rep)


    I also work for a local hospital which is
    growing in volume of work minute by minute. We have 52 remote transcriptions and still we need to send out work to two venders.
    Local Hospital Accounts

    I actually work for a Hospital Transcription Dept. My advice is to ask for the supervisor of transcription or Director as they usually have one or the other.


    I actually had a person(who I know was from an outsourcing company from overseas) called and aske me if we were doing any outsourcing. We told her we were not interested, but I actually do send some out to an outsourcing company already. Just wasn't going to do that.


    Alot of hospitals around where I live usually are small and have in house transcriptionists. The only reason we have our outsourcing is for people on vacation and when some emergency comes up and we fall short.


    Carla


    local hospital accounts
    do any of you IC people have any tips on what is the best approach on how to find out info on who does transcription for local hospitals?  Thanks! 
    I worked at a local hospital

    It had its good points and bad points.  The good being it paid better and had better benefits than most outsourcing companies. We had a 4 tier incentive program.  The lowest pay being 0.087 and the highest being 0.10 cpl. You had a choice of working in-house or at home and we were all paid the same either way.   Also, if there was little work or no work you had the choice of using PTO or working in medical records at an hourly rate which gave us a little break from MT and a feel for something else.   


     


    The bad, if you were at home they would pull you in at any time just because.  Also, at home we had a lot of problems with their computer locking up, getting kicked off the VPN, slow moving from one screen to the next etc.  The tech support always blamed it on our ISP.  Also, they always made sure you never moved up to the next pay tier.  Only their favorite ones could do that.  They made excuses of why you cannot move up even though the numbers were there.  The one they used on me was that I took off a day during the last 6 weeks.    They told another girl she walked around in the halls and talked too much to bump to the next level.   However, if you did not get your line count they were all over moving you down.


    Look at your local hospital's websites
    jobs open.  The reason you don't see them advertised is a lot of hospitals outsource all their dictation.  But some still have in-house (or at home) MTs.
    When I worked at a local hospital
    this happened.  I just transcribed it like any other report.  I would not even mention it to the family member.  When you work for a small local hospital it is bound to happen. 
    Wanna tell that to the local hospital MTs whose....sm
    ...staff was just decreased because EHR came to town? They were told only a few would be staying now because even in the hospital most reports could be handled by EHR. I think you need to reserve your opinion till we really find out what O has in mind for this field.
    Hospital. I wish I'd never left my hospital job.
    They'll only take me back if I start off working nights and weekends again at the bottom of the totem pole.
    I worked at home for the local hospital here.
    It was fine. They paid hourly and provided equipment. We had plenty of work and had to stick to a set schedule. They do use a service or two for overflow, but it is strictly overflow. The hospital still has employees working at home. They don't ALL outsource. (And ironically, some hospitals are taking back their transcription and hiring in-house and at-home MTs!)
    Wow! VERY well written and said! My husband works for a local hospital and
    there is one patient who is an illegal that has been in the hospital there for 2 weeks and has racked up a bill that is now over $200,000.  One of the other nurses on staff there called the police department and explained the situation and they are in the process of deporting the patient back to Mexico and admitted to a Mexican hospital.  We can't cover the cost of every single person in the world.  The US is just so big and sorry, but my family, all American citizens comes first.  Does that make me a cold hearted person?  I don't think so.
    I worked for a local hospital that used the same formula for our incentive pay.
    x
    I tested at a local hospital on the East Coast...
    The pay was $14.82 per hour to start. They were paying medical unit secretaries $14.60. Also the job was per diem, needless to say I didn't take it.
    The easy answer is to go to a local hospital and get experience.
    The other answer is to ask anyone and everyone out there to give you a test, prove yourself, put your best foot forward.

    Be very careful tough, because in your post you even used a wrong word "there" for "their" and I just wanted to bring this to your attention not to give you a kick but to caution you that you really need to "know your stuff" to get into this business. What you put out there tells about you, so make sure it's your best.
    Just got an offer from a local hospital and wanted to run it passed you all before I say yes...

    Employee status w/benefits


    $13.50/hr with 0.05 cpl incentive fo anything above 1200 lpd and $2.00 shift differential (for 2nd shift which I will be working)


    1000 lpd minimum productivity requirement


    Work in the office first month for training and then home with hospital provided computer.


    Dictaphone EXText Word Client transcription platform


    Is this a decent offer?  I've worked at the same place in the office forever and haven't actually been out there  looking in several years.  I tried working for a national part time at one time because I wanted to be working from home, but couldn't see how someone could make a living on 0.08 cpl without working yourself into an early grave, so I gave up the part time job and kept the full time in office job.  Now I have a new boss who doesn't know her butt from a hole in the ground and I started looking around and came across this current job and before I jump ship, I want to make sure I'm getting a good deal.


    The $13.50 seemed kind of low to me given my years of experience (13 years), but because I was at my other job for so long I maxed out pay wise.


    How do I find out if a local hospital's transcription is done in-house or not?
    Can someone please give me some advice?  I am trying to find out if one of our local hospitals has in-house transcription or what company they use for their transcription.  I called the MR Dept. and the lady acted like she did not want to tell me anything.  She said some was done in-house but most of it was done electronically and would not elaborate as to what company they used.  How can I go about finding out who does their transcription for them.  I never see any actual job opening in the MR Dept. or for transcription for them, so I am assuming they outsource most to a transcription company.
    Try calling your hospital or local medical providers.
    I've been uninsured and in pain for about two years now requiring surgery. I've tried finding a job with insurance. I've tried working extra to save up the money to pay for the surgery. I just found out that the local hospital has a program in place for people who can't afford surgery or medical bills. Their income limit isn't really low either. If I had known this, I would have had the surgery two years ago instead of living with a ticking time bomb inside me and daily pain.
    Try working inhouse at a local clinic or hospital.
    That's what many MTs end up having to do to get their foot in the door & gain experience. IMO, that's the best way to start anyway since you have experienced people nearby to ask for help because those first few months can be very difficult. Good luck!

    P.S. Agree with the other posters below that you need to specify you have your certificate in MT, not referring to yourself as a Certified MT which is a completely different thing and can only be obtained after a few years of experience & testing with AHDI. However, that brings up another topic... many MTs choose not to become certified now that AHDI has sold us out & encourages offshoring of our work. I've been doing this nearly 20 years and only once have ever been asked if I had my CMT, so it's pretty much irrelevant anyway. As long as you have experience & test well, that's what they care about.
    Just curious, are there companies who just hire ER MT?? I just left my hospital position due to voi
    x
    Mammograms are going to PenRad in the local hospital's Radiology dept.
    dd
    Local hospital and state sponsored class. (see message)

    This was way back in 1980-81 (age 19) in a pretty small town.  Our local hospital in cooperation with state funding had 3 different programs:  Medical Secretary (note--not transcriptionist) which was an 8-month program, as well as Respiratory Therapist and LPN, which were both 2 years if I recall correctly. 


    The cost was about $300 (my parents paid) and included ALL materials (books, paper and pencils) for classes 8 hours per day, M-F, from Sept thru May.  The classes consisted of anatomy/physiology, medical terminology, typing and transcribing, English, accounting, and general office practices, all, in 1 room with about 10-12 students in the entire program. 


    The last month was spent doing 1 week of practicum for 4 weeks.  We could pick just about any situation we wanted and as long as there was approval by those "offices," it was all right.  I did 1 week in that hospital's pathology dept (transcribing, charting, answering phones--almost got to see an autopsy but was a burn victim, so couldn't); 1 week in another town's hospital MR dept (spending a day or so in each subsection--MT, coding, filing, etc); 1 week our local area's cancer treatment center (again, in each MR subsection), and the final week at our area's tumor registry.  I felt sorry for the 2 girls in the latter; they had ARTs (don't even know if that still exists as a 2-year associate's degree for "accredited records technician"), and all they did was file cards all day long. 


    After that, we graduated with a "Certified Medical Secretary" certificate and pin.  I've been an MT ever since, working inhouse (both hospitals and service office for 10 years) and now at home for the past 17 years. 


     


    Keep applying at jobs is my opinion. Find out where your local hospital transcription is done
    dd
    I'm a hospital employee, working local at home, so I get a raise every year.
    x
    Any chance of taking a tiny ad out on local hospital websites, if not too expensive? Perhaps Drs wo
    xxx
    If you want to work at a local hospital or doctor's office, go to community college. Otherwise
    if you want to work from home, for a national company, you need to take the course from either Andrews School or M-TEC. It does you no good to save money by taking the Penn Foster course, because most companies will NOT hire grads from that school, it is a poor course and does NOT prepare you sufficiently for MT work.
    Depends on what kind of hospital? Large urban hospital or small community hospital? SM

    Also, is it a large teaching hospital? If so you have to consider there will be A LOT of different residents dictating, usually a lot of ESLs at teaching hospitals, and the residents rotate out and new ones rotate in every summer. So you can't expect to get the same dictators and build up your macros because the dictators change all the time.


    I would say 9 cpl would be a pretty good offer for a small to medium community hospital where you will be doing the same dictators on a daily basis.  But for bigger, urban or teaching hospitals I would want at least 12 to 15 cpl. 


    Buy local. The local stores pay taxes to support your city and state. (SM)
    Using online and catalogues does nothing to promote the local economy.  We complain about outsourcing and about the big companies gobbling up all the work so the jobs at local hospitals are gone, yet we do the same thing when we buy on ebay, catalog, and these web sites that may be located any place in the world as their primary business location. 
    Just hit Alt+Shift+left arrow on line 1 and it will go to the left margin. Otherwise,
    you need to use a numbered list style to do it every time. Each version is different, but you may already have a numbered list style in yours that stays at the left margin. Just assign a keyboard shortcut to that style.
    I went local. Great local tech support, they know what I do and were able to set it up just for me
    :)
    If you work for a hospital - how come no one from the hospital
    called you?? Were they in the dark, as well?? How sad, that no one in your hospital communicates with the at home staff.
    Not right now as seems everyone has left
    due to the line counting rip off issue.  Otherwise do run out of work tons of times.
    That why you left?
    x
    you left out one

    >>>How darn hard it is to quit.  I have tried everything.  Patches, gum, Wellbutrin, Zyban, cold turkey, etc.

    You had the dream, but you didn't have the drive. You have to want it badly enough to stick with it NO MATTER WHAT.

    I'm talking from personal experience as a former 2-1/2 pack per day smoker.


    Last cigarette was May 6th, 1992. Quit cold turkey.


    Did you get your pay when you left?nm
    zz
    I should have said "I left him and TOOK the
    baby, the dog, the IBM and the dictaphone! Eek! Sounds like I left them WITH him! No way!
    What - that you left 24 and QA was able to get 16 of them? LOL
    x
    I left because of it
    Unprofessional emails and phone calls.
    Nope. I ain't takin' it. I respect myself more than that. It was the attitude of everyone in the company I came in contact with. Unbelievable.
    Getting out of MT, I have left MT
    because of the reasons stated below.  Because I was a good ER MT, I received all the crappy dictators, accounts, you name it.  Even told the MTSO that I was getting burned out with all of the crap, but six months later, I came to the conclusion that getting an ulcer was not what I wanted for my dedication.  Tried four or five different companies, and as a poster said below, they lied about everything (accounts, lines, ease of use of program/software, amount of work, etc.)  So I'm gone.  Kind of miss the medical transcription work I did but do NOT miss the BS that comes with it.  They used me until I couldn't bear it anymore.
    Yes....I just left my MT job ....
    I relate with these comments 100%. I worked for a great service with a great owner for the last 10+ years. First started out in 1989 making great money ( and on a typewriter) with decent turn-around-time and simple common-sense formats. Over the years, the Turn Around Time has decreased, the formats have become a maze of ever-changing rules, and as others have stated...no money! I might as well get a job that is less wear and tear on the body and mind. "Chained to the computer" described the job well. I resigned a few weeks ago what had become a sweat-shop job. Seems like instead of the computer making the job better, it has become worse. Someone mentioned they heard it said MTs were making too much money. That is eerie because I remember hearing that comment 15 years ago and I tossed it off as sarcasm. Now I wonder. This job is nothing like it used to be. So, as stated I QUIT!
    There was something you left out in
    your post. What about the possibility that this person makes good money because they just guess and "fill in the blanks"? Or maybe they leave a lot of blanks so that they can do more work?

    I have come across this before. Not all MTs who make good money are getting good money because they are good at their jobs. Some pad their lines, and some just make up stuff to fill in the blanks. To all of those GOOD MTs out there who struggle to make the money they once used to make, don't let people put you down as unworthy because they think they are better than you.
    I left my job too
    After 7 years and I should have left sooner. Their VR and platform were awful (Spheris) I was making half of what I used to.  I have not gotten away from VR but I have 2 jobs where at least I can be more productive. I kept waiting for things to improve -I thought if I just worked on it it would happen- now I feel a lot of the stress is gone.
    local
    I am in a small town in Florida and I had one set up by a local one person company, cost me about 500 and he gave me a 5 year parts and labor warranty, I had a minor problem with it, I took it to his store and was back home in an hour - didn't have to have it shipped to me, didn't have to wait for "rebates" and would do it again any time.
    would the local
    mental health center be able to help? (if a child psychiatrist is not affordable) Might Social Services have a referral, or a crisis hot line possibly have referral information?

    I think this child probably either has been exposed to visual porn in some form or is mentally ill.

    Pray for them all too.