So I am the one doing the labor and get 8 cpl. Frank and all the managers
Posted By: Go figure on 2005-07-18
In Reply to: To the person asking whether to increase her rate sm - Rate increases
need a little something-something for all their "hard" work. We MTs are so 
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middle managers/acct managers
Most of the time they have no control over what is going on either. They are employees just like the MTs who do what the upper crust tells them to do. They have no control, none of us do....
Listen Mrs. Frank MQ. Just because Frank gave all his MTs a chapstick doesn't mean
he loves you less. You have to learn to share such a charismatic dude as Frank. There is enough Frank for all of us. Now go wipe your eyes and get your chapstick and be ready for Frank when he finally gets home. He has worked hard today looking for Christmas presents for MTs to top the chapsticks and that's not easy.
PS: I hear he got us nail files to keep us MTs prettied up. How cool is that? Maybe you could help him get that MQ emblem on the files for that personal touch.
I went to MQ web site where Frank is now answering questions. Looks like Frank
is running behind on his questions because they are last dated May 11. Maybe he is in Hawaii? 
Frank still loves the ranks even if you are rankled by Frank.
Frank cares. Didn't you get your chapstick? He doesn't want you to get chapped lips. Now that beats a raise doesn't it. Money is so impersonal. MQ chapsticks mean so much more. Lots of thought went into bypassing raises and just mailing those chapsticks that are clever enough to fit on a keychain that Frank including. That's big!
frank has needs just as we do. if frank needs a personal touch, i'm there for him.
just say the word. frank has so many stressors perhaps that extra personal touch will enable him to clear his mind and understand the mts who just want to help him. frank, we are here for you dude. just say the word.
so what becomes of frank? who will we go to with our questions? i have bonded with frank.
will you be keeping him on? can we ask you our deepest personal questions like we did with frank?
Labor Stats from Dept of Labor for MT inside
This is quite interesting...it is too long to post here but I was wondering if anyone had any thoughts on the statistics. Thanks!
tp://64.233.169.104/search?q=cache:eGxrU1X5lOEJ:www.bls.gov/oco/ocos271.htm+how+much+to+become+certified+Medical+Transcription&hl=en&ct=clnk&cd=1&gl=us
There is only ONE frank in the MT world. Frank (Mr. MQ) whatever his last name is.
We love you Frank! We miss you!
OKAY! I need a vacation. Frank and fans of Frank/MQ who won the Hawaiian vacation?
Does anyone know?
Another example of how managers
This is part of an e-mail from a QA Manager, for crying out loud!
Please note that when you get feedback from a QA specialist, they go by these guild lines if the account allows and it is of the utmost importance to take note and change transcriptoin style if it does not reflect these guidelines.
Managers are just that - managers
they make schedules, they place people on accounts, and manage workflow. You really don't need to be an MT to do that. I myself would never want that responsibility of handling all the disgruntlement, complaints, sick days, time off, blah, blah, blah. Of late, I notice more companies are going to the concept of having a team lead who also types, handles the schedules, does evaluations, etc. everything that a manager would do. I personally like this arrangement better because they know where you're coming from because they're right there with you. Teamwork really does work best, makes people more productive and is less intimidating.
I'd be right in the managers office. That's just not right.
l
Amphion managers
. . . and if you know the salaries those women make to hound you about line counts, you would flip!
To MTSOs or QA Managers
I recently took over QA for a small company just purchased. Previously there had been essentially no QA rules. If any of you could send me examples of how your QA is set up, the percentages you deduct for errors - common, critical, etc., it would be most appreciated. Any rewards given for high QA or deductions would be appreciated as well.
Most have office managers.
They are the ones who deal with hiring people and services like transcription. Most times the doctor has no idea, and don't want to know. That's why they hire the managers!
Of course you second this. That's what MQ managers do. Doesn't make it right
or relevant. Keep putting out those fires of MQ discontent, or at least until the big guns with the lawsuits put out MQ for good.
What a crummy job you have to defend big business against the little guys who are just trying to make a living. Kinda have to sell your soul doncha?
I didn't think former bank managers
made any mistakes.
DQS only does what it is told to do by the account managers -
Whichever company you work for can set up DQS to count lines any way it wants to. Hence, if your line count seems incorrect it has nothing to do with the DQS program itself, but with how the company you work for manipulates how various Keystrokes or lines are counted. The same olds true for how many jobs you pull at one time. Both of these features are able to be manipulated by actual people.
You misunderstand. I'm overhearing the managers
talking about other employees, and I've told them I can hear them when they do it. So you want me to "get over it" that they talk about other employees in front of me? Am I supposed to get over the facet one of them left a copy of all the employees' pay rates on the printer for hours? What if your info were being leaked around an office where you worked? Would you get over it?
I found a new job, and I'm helping some of the other employees find new ones, too. Seems more logical and helpful than "getting over it."
More like 90% are completely inept managers.
I have one currently who is good but the rest have been the pits, pits, pits. And they're getting worse.
Beef about account managers
I'll say right off which company I'm talking about, it's DTS out of TN. I'm not mad, just at the point of head banging. I'd really like to know what it is that some account managers do and where they get them. I transcribe on several accounts and without fail, not one of them seems to know anything about the account. One particular one, "GK", I'll email with a question and IF she answers back, it will be somebody else's question, an "I don't know" or "where did you read that" (well DUH I read it in the account instructions). You get doctor lists that came out before modern medicine was invented and after requesting new ones 10-20 times, you just give up (some you can't get online). Then you get emails if you leave a blank for a doctor or feedback from QA that they can't find them either. Two accounts are GONE just this month, wonder if this has anything to do with it?
K-Mart managers...Good money! Yes!
You have GOT to be kidding. I don't know about TODAY'S wages, but K-Mart, (or Safeway or Target, etc)managers USED to make GREAT money!! Yes, they DO prefer a 4-year business degree. These are/were not low paying jobs. Minus the business degree, one would have to play "work up" and it could take 20+ years to get up that high. The pay was about 4-6 times higher than a beginning school teacher last I knew.
Because owners, managers, and CEOs are all trying to cut costs
so they can make as much moolah as possible. EVERY OTHER JOB I have ever had provided on the job training, EVEN the salaried professional white collar positions. Going to school or college does NOT train a person to automatically step into a position knowing everything. Nurses, doctors, lawyers, managers, HR directors, personal bankers, vice presidents, all of them had apprenticeships, internships, training, or worked their way up. MT is the only field I know of where nobody is willing to train or mentor newbies. The training at my last MT job consisted of an emailed two-page explanation of how to pull up their jobs. That's it. No account specs, nothing. Go live on day one.
Real Life 'Dilbert-type' Managers
"My boss spent the entire weekend retyping a 25-page proposal that only needed corrections. She claims the disk I gave her was damaged and she couldn't edit it. The disk I gave her was write-protected." (CIO of Dell Computers)
Quote from the Boss: "Teamwork is a lot of people doing what I say." (Marketing executive, Citrix Corporation)
My sister passed away and her funeral was scheduled for Monday. When I told my Boss, he said she died on purpose so that I would have to miss work on the busiest day of the year. He then asked if we could change her burial to Friday. He said, "That would be better for me." (Shipping executive, FTD Florists)
"We know that communication is a problem, but the company is not going to discuss it with the employees." (Switching supervisor, AT&T Long Lines Division)
We recently received a memo from senior management saying: "This is to inform you that a memo will be issued today regarding the memo mentioned above." (Microsoft, Legal Affairs Division)
One day my Boss asked me to submit a status report to him concerning a project I was working on. I asked him if tomorrow would be soon enough. He said, "If I wanted it tomorrow, I would have waited until tomorrow to ask for it!" (New business manager, Hallmark Greeting Cards.)
As director of communications, I was asked to prepare a memo reviewing our company's training programs and materials. In the body of the memo in one of the sentences I mentioned the "pedagogical approach" used by one of the training manuals. The day after I routed the memo to the executive committee, I was called into the HR director's office, and told that the executive vice president wanted me out of the building by lunch. When I asked why, I was told that she wouldn't stand for perverts (pedophiles?) working in her company. Finally, he showed me her copy of the memo, with her demand that I be fired and the word "pedagogical" circled in red. The HR manager was fairly reasonable, and once he looked the word up in his dictionary and made a copy of the definition to send back to her, he told me not to worry. He would take care of it. Two days later, a memo to the entire staff came out directing us that no words which could not be found in the local Sunday newspaper could be used in company memos. A month later, I resigned. In accordance with company policy, I created my resignation memo by pasting words together from the Sunday paper. (Taco Bell Corporation)
"As of tomorrow, employees will only be able to access the building using individual security cards. Pictures will be taken next Wednesday and employees will receive their cards in two weeks."
(This was the winning quote from Fred Dales at Microsoft Corp. in Redmond, WA.)
"What I need is an exact list of specific unknown problems we might encounter."
(Lykes Lines Shipping)
"E-mail is not to be used to pass on information or data. It should be used only for company business."
(Accounting manager, Electric Boat Company)
"This project is so important, we can't let things that are more important interfere with it."
(Advertising/Marketing manager, United Parcel Service)
"Doing it right is no excuse for not meeting the schedule."
(Plant manager, Delco Corporation)
"No one will believe you solved this problem in one day! We've been working on it for months. Now, go act busy for a few weeks and I'll let you know when it's time to tell them."
R&D supervisor, Minnesota Mining and Manufacturing/3M Corp.)
outsource overseas...and QA and managers "above" MT, period. It was parallel to the old EdiX
too bad, because they used to be awesome, then lost of lot of people skills and adopted the edix mentality...
I hold no grudges, just giving you my own opinion, my own experience. I moved on and am in a better place...
frank
Hey! I dont work for MQ and I dont' know Frank...I feel like I'm missing out on something big!
Well Frank cannot help
he just does not care. Nobody does. He is raking in the $$$$$. He does not respond to the e-mails, so what is the point. What a way to run the company. So sorry that we are boring you with our MQ issues. You obviously do not work for them.
To Frank
My experience was great too for several years....then one day.....POOOOF. Hard to make a silk purse out of a pig's ear...uh, that's hard to make any money with no work.
To Frank
I did just that, figured it out and rectified the situation.
ohoh-should I know who Frank is? nm
nm
Frank's website
How do you get to Frank's website? I need to tell him some stuff.
What is up with you? Are you related to Frank?
Frank knows that. What a sourpus.
Okay, if no one answers I will ask Frank.
Frank wouldn't like that
You think a union would let them get away with decreasing ME pay by 20%? The concocted system they use to try and make people think their production has gone up is full of holes. I know they forget we are not stupid if they think we can't see through this.
Frank Stenosis
I had a neighbor like this once but after a frank
She had a boyfriend and they were the have a fight and make up kind. One night they had a particularly nasty argument and I didn't know who was going to win the _ugly word_ you, no _ugly word_ you argument. She kicked him out. We lived in NJ and he lived in Brooklyn and it was after public transportation had stopped running so he was looking at a $100 cab fare home.
The next day I made a point of running into her and being curiously interested in the bus schedules to Brooklyn and cab fares and when she asked why I was asking, I told her I was concerned for her boyfriend after what had happened the night before, using my best "bless your heart" face and telling her if she ever needed someone to talk to, just knock on my door.
She avoided me like the plague after that and they started meeting at his house
:)
Anybody else get letter from Frank today?
Got a letter from Frank about "document preservation" and the ever-threatening "new pay plan." He keeps mentioning his new pay plan, but never has the balls to tell us what it is.
Frank did not write me. I am jealous.
Frank isn't as hot as Gregg but I still wish I could hear from Frank. He isn't answering my e-mails either.
Frank's special place.
Isn't he cute? He bought all of us chapsticks and a key chain. I think that is so sweet. He likes me the best of all his 10,000 transcribing chicks though.
Does anyone know Frank's email address?
Does anyone know Frank's email address at corporate? I feel the need to communicate on a personal level. Maybe if we ALL communicated with him on a personal level he would be sorry for what he has done and give us all trips to Hawaii and a raise. Ya think??
Anyone know Frank's email at corporate?
I need to tell him a few things.
We put frank away. as for your questions, please limit them
to inquiries about chapstick. Number one, do not leave them in the sun as they will melt. Any and all other questions I'm forced to get back to you at a later time, be vague or better yet not respond to you at all. Good day. 
Lets ask Frank about spaces
Well, maybe all us MQ workers should send a friendly letter to Frank (isnt he still the CEO?) and ask if we get paid for spaces. I have been told in the past I do, however, I have noted a decrease in lines when switching to DQS and dont know where those lines went. I have to work one to two hours more a day to make the same line count I made on Cottage, in the **good old days**..OMG, not paying for spaces? Well, then maybe we should not space between words or sentences, cause it takes our thumb to hit the key board and know when to space, Im working here..It working to put in spaces..I should be paid!!..Or, okay, dont pay me for spaces, then pay me more for my lines and my intelligence and my knowledge of medical..
better yet, write to "Ask Frank"
on QNet...I have not even seen any Q&A's posted on there since April or May and I know there are a whole slew of them...I wrote one in June...not there either..so what's up with that???
Frank, I will go get back to work as soon as I
fix my makeup and put shine serum in my hair to look beautiful typing today for you.
Hey Frank, I'll work for you
email me and we'll talk.
Frank finds it as humorous as you did
I e-mailed him the link.
And his cousin, Frank Spasm
:O
Whenever I bid an account, I have a frank discussion about TAT...
really only ER and X-ray need dictation back within 24 hours. For the rest of 'em, it's just a convenience. I explain as a small MTSO I don't want to be the one telling the MT who is sick with the flu that she HAS to get it done. None of my clients have ever complained about their TAT, which range anywhere from 24-48 to 1 week.
Well... I had a Frank Sinatra wanna be
He sang an entire appendectomy to me. Sounded a lot like that manta ray instructor in "Finding Nemo". Don't know if he was drunk (he was in the OR and yelling questions at the staff intermittently as he sang).
when Frank fixes Imail, then I might get his letter.
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