Small MTSOs using call-in system....sm
Posted By: Wondering on 2008-04-23
In Reply to:
What is your usual mode of delivery? Email? FTP? Or something else? Any information would be great! TIA
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small MTSOs
There's a great online resource for MTSOs of all sizes, varying benefits and pay, and variety of work. It's called www.MTJobs.com. Sign up to be on their mailing list. There are usually at least 50 companies listed on each newsletter, which comes out twice a month. Good luck in your search, and prayers for God's healing of your medical problems. :)
small MTSOs
Ditto. I am not at all happy with the nationals.
Best way to find small MTSOs
Does anyone know the best way to find small MTSOs? I have found that I would much rather work for the smaller ones than the nationals.
Any ideas would be appreciated!
Thanks in advance!
Question for small MTSOs - sm
For those small MTSOs, do you use Q&A/editors or do you do that part of it yourself? I have been doing the Q&A for my service just myself, but so much for one person to check, that I am considering bringing on a Q&A/editor. Would like some feedback from any small MTSOs that have people on Q&A, pros, cons, etc. Thanks in advance.
Small MTSOs doing Radiology.....
If you wouldn't mind posting anonymously....
What do you charge:
Per LINE? Per PAGE? Per REPORT? Per MINUTE?
Also wondering WHO determines the method of payment (page, line, report), the MTSO or the client? Would a client ever say "Well, I'd like to be charged by the ______" ? Any thoughts?
THANKS so much! 
MTSOs who work with call-in dictating systems. See inside.
If you work with a call in system, would you be willing to share if you like it/don't like it, how your transcriptionists acess their work (internet or through the call in system), where did you buy your system and is it efficient, etc. Thanks.
Call-in system
I have an internet based digital call in system with 4 ports. It is very simple to use. The doctor calls in and then the work is on the server, you load it with Express Scribe and do your work........If you want another transcriptionist to get work, then you just put in their e-mail address along with your doctor's key and it will automatically forward to the transcriptionist, while you still have a copy of the voice file to be able to double check the work. I bought mine through RT King.
To sm, don't do it! Someone will call you and ask why you are off the system!
nm
don't you also need the call in system with this? nm
???
call-in system
How many clients do you have? IOW, how many doctors would be calling in at any given time? If you just need a one-line call-in unit, Philips makes a decent one that is relatively inexpensive, as call-in systems go. Only one doc can call in at a time, though. If you need something bigger than that, maybe look at Straight Talk. Sometimes you can even find those on Ebay
Call In System
Thank you! It will be approx 8 physical therapists calling in at one time. Thank you for your input.
call in system
Hi,
I use Idigital call in system from transcriptiongear.com. Very reasonable and you can buy packages which charge less for more minutes that are used. So, you have to estimate the first month, then can purchase different packages depending on your need. My docs love it.
Cindi
call in system
Does anyone out there use a call-in system where the docs can just dictate right to your computer. If so, please answer in my email, as I can never find the messages I post again. scribes@sbcglobal.net.
Thank you for your help.
scribes
Call In System
Hi there, we used idigital when we first got started and then bought our own system. We bought the wrong one and got horribly burned until we found the right solution. Drop me a line if you'd like to talk on the phone so I can explain all the ins and outs.
Manuel
manuel.prado@vivatranscription.com
Call in dictation system
I have a digital call in dictation system that is less than 2 years old that has given me nothing but problems from day one. It has already blown 2 speech boards and a new one has to be put in. I purchased an insurance policy for it but the company is giving me a large hassle. I currently have a loaner system that is also acting up. I was wondering if anyone can recommend any Internet-based call in systems that doctors could use by calling in on an 800 number and something that is easy to use and maintenance free from my end. I have always used a computer based call in system but it is very expensive to maintain with phone lines, etc. I am looking to get something fast that I can have set up as a backup in case my loaner also breaks down. I am a novice as far as Internet systems go. Thanks for any help or information about a company that you could recommend.
help in picking call in system..help please..sm
My sister and I are expanding as the clinics are adding more dictators. We were using Straight Talk, but this is limited to two dictators and one remote MT. We need to go for more lines now. We are trying to find the easiest system to use that is also very VERY reasonably priced as we do not have a lot of money to put out right now. Would like suggests from anyone that has used different systems as to how many can call in, and how many can transcribe simultanesously and what the unit is called, pricing, that type of information. We need to do this, but need to make an informed decision, rational, not just jump in. Need something that will be more useful than these were for about 1 year...now looking again...
Any suggests greatly appreciated
Tiffin
I'd call the owner of the system (sm)
I think it depends on how the system you are dialing into is set up.
Digital Call In System
I have one doctor who wants to come on and go to a digital call in system. Does any one have any suggestions for an economical system to use?
Thanks,
Kelly
Looking to Use/Buy Space on Your Call-In System
I have a MT service and have only a few small clients who do call-in dictation (most use handheld digital) I am looking to use space on someone else's call system and either: Pay for that - OR - Do a trade in terms of TX or QA work. 16 years in MT as transcriptionist, QA and business owner.
If you are interested, message me here and/or leave your contact info. Thank you,
David
Depends on the call-in system
VDI is 34 to slow down and 36 to speed up. Every system is slightly different. You will need to contact whoever you work for to go into the keypad menu or manual. Good luck
They are probably looking for a call-in digital dictation system or
if they have one in their office, a ld service for you to call in and get the dictation.
I certainly would ask and clarify what exactly they are looking for and what they want.
Good luck!
Actually, with a call to Microsoft, the OS--operating system-- SM
Can be reinstalled on the same computer, in the event of a crash or need to reinstall because of a crash or just cleaning up the computer by reinstalling the OS, or the change to a new motherboard or hard drive, etc. I'm not too knowledgeable on this, but on other IT web sites IT professionals routinely re-install for a fresh system and they CALL the Microsoft # for reauthorization. At least on XP. Which is the way it should be. If my computer crashes, it is still the same computer and the same OS I paid hundreds of dollars for in some cases, so yes, you can install on the same computer. THere would be a mutiny off Windows if you could not. ANd they know this. They ran into this with Vista and had to back down. Computer professionals routinely re-install for a fresh system or when a computer has difficulties.
Don't correct my mistakes on grammar and caps, i didn't proof.
Toll-free call-in system
I have 3 doctors that I am going to be taking on as clients of my own. One is going to be using a recorder, the other 2 are still wanting to use a call-in line for their dictation. They will not be dictating a large amount just a couple times a week. Does anyone have any suggestions for a service that provides a toll-free call-in line for a decent price? I am thinking about mydocsonline for my doc that will be using a recorder.
Thanks in advance and Merry X-Mas to you all!
Cheap and easy call in system? - sm
I have one account not through my MTSO that still uses microcassette tapes. It is 1 doctor (who's near retirement age, not quite yet but he's no spring chicken!) and dictates literally about 200 lines or less per day, often much less. But his office manager would like to get him to do digital files where I don't have to print and deliver. But I look at call in systems (if that's even the right thing?) and there several thousand dollars! I told the O.M. I'd help and see how doc's dictate to wav files and the whole FTP system works. I guess I don't even know if that's what he needs or if there's something relatively inexpensive to dictate to, that I can grab off the internet and send back electronically.
Any direction would help...I don't mind doing the research, I just don't even know what direction I'm going. Thanks so much!
How to bill client for call-in system....
Do you charge slightly more per line if the client is using your call-in system (versus other less expensive methods like digital recorder) or do you just bill them the amount of the phone bill?
Thanks for any suggestions!
On-call transcription in a small hospital
I work for a very small rural hospital with only two full-time transcriptionists and one part-time transcriptionist. We have recently been told that the administration of our hospital is entertaining the idea of on-call Transcriptionist for uncovered hours. We already work alternating Saturdays (day shift only). I wanted to know if any other hospitals out there do on-call transcription (Not from home and not outsourced). They want us to physically drive in and be in the office to do this transcription. Any information at all would be greatly appreciated. Thanks.
Digital Recorder versus Call-in system
I have a friend from church who is a physical therapist and she still uses the tape recorders for dictation (about 10-15 therapists). I would like to try to obtain their transcription account and offer them a better way to dictate. I currently have 1 account of my own who uses an Olympus digital recorder and I also work for a company that uses a call-in system. Does anyone know anything about a call-in system, such as obtaining it for a business? Or do you think it would be cheaper in the long run to offer the digital recorders to each of the dictating therapists in return for their dictation? Any suggestions would be helpful.
Instead of a call-in system, why not use a handheld digital recorder?
The sound quality is much better, the recorders are very affordable and you can use FTP to transfer files both directions.
Will you have to pick up tapes, provide a call-in system
print and deliver. Take everything into consideration before submitting your rate to your client. Ask the doctor for a sample report so you can see the font size and line length if you are going to charge a gross line rate. If you charge per 65-character count, the font size and characters per line will not matter. I personally think 11 cents is low unless you are charging for blank lines.
Auto backup has to be fixed through the call-in system
Go under keypad menu, and then fix the auto backup space or through the Transcriptionist ID settings on the setup. Also, the dictation system should have a separate code/key for larger rewind to hit.
Hope that helps!
Is a C-phone like Bytescribe call-in system or Philips digital transcription
My 2 stations don't have the actual phone piece, but I can make calls to the place where I get work. I'm just curious because I want to take a test that requires C-phone, and I'm not sure if my stations will work or not. If anyone can give me some background or information on this, I would appreciate it. Thank you.
I have a call in system and also use tapes. We send completed reports via encrypted email.
I use MPCount, which is a free line counting program that you can download and it works great.
My first job was a total cold call to small local company...got hired over the phone- sm
give it a shot. Look in your yellow pages or on-line white and yellow pages and see what you can come up with. MT Daily has a list by state of MT companies to with their contact info. Also test your butt off anywhere and everywhere on line, you will learn a lot during the process. I found it quite enlightening when I was doing it 3+ years ago. Good luck.
VDI call-in system sounds much better than digital recorders and easier tracking with redundant hard
You can hear a pin drop on this system. The sound is that clear. The system has a redundant hard drive and auditing capabilities. It has the capability to do everything but transcribe it. The better the sound file, the faster you can transcribe. I purchased a call-in system that used digital recorders, and the sound was so bad that I ordered this one the same day. I wasted $1200 on that system. Get the analog that uses a VDI SuperStation or C-phone (the C-phone is more clear). Even though the technology is not as new as the digital recorders, in this case it is better. Good luck!
Yup ... smaller MTSOs, local MTSOs (sm)
local doctor's offices or clinics! Don't get discouraged!! :)
Meditech is an operating system and Fusion is voice for a dictation system
nm
small mentality usually means small pocketbook
Still make more than you and I but that is deserved. They've put the effort forward and educated themselves.
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to
we received our "incentive packet." They don't even have the wherewithall to contact us personally. These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.
*70 will disable call waiting unless you are expecting a call and want it on (nm)
x
On-call requires on-call compensation by law
This field gets more disgustingly grotesque daily.
MTSOs
You are not wrong but in my opinion, you are giving them too much credit. The reason why they don't do what you ask is because most of them are not concerned with making your life easier; rather, they are more concerned with figuring out more ways to cheat you and to make your life more difficult. Then when you get disgusted and quit, they will just get somebody else in a very short time to replace you because you are very expendable. And it goes on and on in the same vicious cycle.
MTSOs
You know, there has to be a market between the dastardly corporate MTSOs and small transcription companies. It seems to me that if a talented, aggressive MT with a good business sense could find a way to create a "team" approach to the transcription business, perhaps one could find that niche and sell "team transcription" to good accounts that the MTSOs screw up and have cheated. After all, you have to believe that with the scandals in the transcription corporations - over billing, sending work over seas without informing the client, a lot of trust is lost by some of these unsatisfied accounts. I say, find a way to market to those clients in a "team group" and find the right price, somewhere a little lower than the MTSO charges and go after those accounts aggressively in a group. There is a market there you know.
more than most other MTSOs pay.
it is not kosher to share on public forums what a company pays.
I would not think many MTSOs would want to
x
No, it's not just the MTSOs (sm)
The actual doctors don't want to pay more than minimum wage for transcription either. As an independent, I've had doctors balk at 12 cpl (which is BELOW what the MTSOs are getting, believe me) and I've lost business because I wouldn't take $6 an hour or what equated to 7 cents a line.
So where am I at? Making peanuts working for MTSOs who are getting 15+ cents per line as a middleman for these same kinds of physician while I'm making a paltry 7-8 cpl. It's a no-win situation.
Help for new MTSOs? sm
I have questions about proposals, equipment, and what to charge in order to get started. Are there any web sites out there to help me in this? I have books that I have read, but they go over the basics of start-up MT services.
You should run this by the MTSOs and
see what they think.
This is why the MTSOs have gone so low
single mom, does not want to work away from home. I bet they love reading postings like yours. They have women where they want them, just lower the rates because these people are saying they cannot leave the house.
When MTSOs overhire, this is what happens:
There are actually MTs who work to support their family or supplement their income to meet the customary lifestyle. When MTSOs overhire, leaving the MT with very little work, I have observed this - Jobs are done hurriedly. When extra foot work is required (due to discrepancy in report, incomplete info provided, etc.), the MT who is desperately trying to meet their bills will skip the job or disregard the need to research and go on to the next job. This is extremely dangerous for everyone concerned. At times, it is weeks before the incomplete report is realized.
I do not fault the MT entirely. When the MTSO overhires, they are setting themselves up for this. I do believe 98% of us want to do a really good job, especially those who have been at this for years. But, I have noticed this more and more, and it will, MTSOs, come back and bite YOU.
When you have a dependable employee who can be counted on for production of a certain amount of work, provide that to them.
MTSO - When you get a new account and hire top shelf MTs initially to get the ball rolling and make a splashing impression, do not replace them with lower rate MTs afterwards - it is obvious when the company is hiring nonstop and they already have MTs sitting at home idle for hours at a time. And this creates, MTSO, the "disgruntled employee" who may make every attempt to ruin your reputation each time they can.
I have just come home after being in house for a few years and after three months, I see this happening with my company and, according to the board, it is widespread. It is an issue that needs addressed before someone, namely the patient, is hurt by it.
Unfortunately MTSOs now do good if....sm
they collect 15 cpl. With the pressures from overseas vendors the pricing has dropped to 12-14 cpl. In the "old" days (prior to say 5 years ago) the going rate was 20-25 cpl and of course companies could afford to pay 10-12 cpl easily.
Wellll, I don't know about MTSOs, but JLG -- Please SM
was helping with our hospital transcription.
We got paid $1.50 a minute if we did 2500 minutes a month ($1.75 a minute for all minutes over 2500).
JLG got $3.25 a minute. I saw the bill. I saw it with my own eyes. I nearly fell over. And to boot, it was horrible transcription, FULL of ridiculous errors, blanks. And we had to convert the text files. It was such a bunged up mess.
I lost all my trust at all in the hospital since they were paying us HALF of what they paid a service. I even contacted JLG to see if I could hired to work on MY hospital's account. They were going to pay me 7 cpl. What a joke.
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