Sixe of MTSO Market

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just the fact that jobs are posted for this pay means people are taking it. You have to remember - we are in a global marketplace now. We are competing against people from India, Thailand, Cambodia for these jobs. If the Mexicans could figure it out, we would be competing against them too. It's like washing dishes. Washing dishes isn't easy. Why does washing dishes only pay $5.50 an hour? Because they can find people to wash dishes for $5.50 an hour. Not only that, but MT work was getting cost prohibitive for a lot of people. That's why some other really, really smart people said, "let's find a way to make computers do this! Then we can sell the programs so docs can buy programs instead of paying MT's." Then some other really really smart people said, "let's not even have docs dictate. Let's have them point and click!" And so MT's are also competing against VR and EMR.

You may say ..."If a company offers me 7 to 9 cpl, I let them know that it is an insult to expect an experienced, highly skilled Transcriptionist to be offered such low pay and I refuse to work for them." But if your current job goes bye-bye, and you're scrambling out in the market and that's all that's out there....well, you get the picture. If you want the job, you take the job for that pay. Otherwise, yes, it's get a job at WallyWorld. Your choice.

I will not buy MS Vista - I hear it's a nightmare. TIA

Hi y'all,

Three weeks ago I began a new job doing acute care at a local hospital (part of CHS). On Friday they told us that our work would be outsourced beginning in April.... Previously I worked at another local hospital for 9 years transcribing Rad and ER notes, echos, etc. I left there because I need expensive orthognathic surgery and their insurance plan has a blanket exclusion against it. Plus I wanted to brush up on my "big four" skills.

Now I am looking for work. Boy have things changed!  I really prefer to work for a hospital or start up my own company again but would work for a service as a last resort. After reading the informative posts here, I have begun compiling a list of "good" and "bad" services so I can avoid certain ones.

Does anyone here have any advice for me? Not general advice about job hunting, but more specific advice about the services -- what to watch out for, etc. I have never done editing/VRT, but apparently that pays less anyway so I don't think I will be doing that.

Thanks.

Go by medical offices and talk to them in your native tongue.  They just LOVE hearing it.   When visiting in places like Florida be sure to ask about the last snow storm they had last winter - that's very impressive!   In the northern states talk about the warm sunny 70 degrees in February in their state and ask if they're ready for that this year.  

Be sure to take brochures showing the fabulous quality of work you do.   Be sure you include impressive sentences such as:  "Dr. Jones said he would eat ketchup with the patient to review his lab work."   After all they don't find it cute to type it like it was dictated.... "Dr. Jones said he would catch up with the patient to review his lab work." 

Lastly don't forget to give them laminated card including all 25 digits they will have to use to call your native country.  Be sure they're aware that all of your employees in your native country have new names.... Ben, Mary, Thomas and Amy are of course popular choices.   Potential clients like getting a warm fuzzy feeling by talking to "Mary" who has a very heavy accent to the point that they can't understand her talking.  But hey - she has an American name (woo-hoo!) so all is forgiven!

I am a small MTSO and also IC'd for another company a couple of years ago and something similar happened to me.  However it was probably a little different as I did the pick-up and deliveries although I was an IC for the company.  When she did not bill the clinics so that I could not get paid, I knew the clinics and so I went to them and told them that after a certain date I would not be doing their sevice because I was not being paid -- a little different than your story but you can also let the clinics know how that service is being run.  Again, only after you write your calm, fact filled letter.  But if someone threatened my business with anything like that - going to my accounts -- they would be paid within 24 hours.   Reputation is what counts in this business.   But again, just write to them calmly and with the facts asking them to prove that you had signed a contract, then giving them 48 hours to produce such contract or send you a check for your services or you will see them in court.   Again, I would threaten to go to their accounts to let them know how they run their business but only as a last resort.  But just do it, write them you deserve your money.   Was there problems prior to quitting and that is why you just left suddenly -- I know this leaves them in a lurch but if they were a crummy company they probably deserved it.  Also if you did not sign a contract stating you would not go after any account you worked on for two years go for the accounts. 

my hospital's TAT is between 24 and 48 hours depending on type of report.  When I worked in-house, it was from 2 to 48 hours, with Op notes/HP having a 2 hour TAT.   I think it varies a bit between hospitals, but as a general rule most reports are no greater than 24 hours. Sometimes discharge summaries have a longer TAT, such as 48 hours.   I don't have any experience with VA hospitals, but they probably aren't much different.  

I am an IC for a small MTSO.  I have a deduction taken from my invoice every pay period for renting Transnet equipment.  My foot pedal broke and I asked urgently Monday morning for a replacement foot pedal to be Fed Exed to me - work was on the system and needed to get done.  Well, after many many phone calls and e-mails I got the replacement foot pedal via Fed Ex (they shipped on Friday) on Saturday morning.  So I worked all weekend to get caught up on a whole week's worth of work.  Got my invoice yesterday (late - the MTSO has rescheduled their payment schedule as they are not getting promptly paid by their clients - the ICs had to accept the new payment schedule or quit).  There was a deduction for $40.13 for delivery fee for the foot pedal.  The Accounts manager says that "many memos" have been sent out that ICs are responsible for delivery fees.  Huh?  I looked over the memo I received about Transnet rentals and it said our invoice deduction covers maintenance costs for faulty equipment, etc. (the MTSO had originally said I would be billed for a new foot pedal - then I brought up the memo on rentals that covers faulty equipment and that got dropped pretty quickly).  I told the Accts manager that postage is the MTSOs expense, just like it is my IC expense to return the faulty equipment to the MTSO.  I also mentioned that the MTSO pays for phone charges to fax stuff to ICs; likewise the ICs pay for their phone charges for faxing to the MTSO.

What would you do?  I am so fed up with this MTSO...I don't make that much money on Transnet anyway (most of my lines are from microtapes) that I am tempted to just tell her to take all of my doctors on Transnet and quit doing these willy nilly deductions without my approval or knowledge.  This is the third time the Accts manager has taken "deductions" from my invoice without telling me - the last time was for Chicago taxes on rental equipment (totally illegal according to Cook County govn't) - that took 2 weeks to get straightened out!  Arrggghhh!!!

if an MT is directly contacting my client and I would appreciate the tip that I could follow up on.  A good MTSO will be able to handle the situation in a way that would not result in you being in the middle.  Perhaps the MTSO could approach the MT and simply say that the client said that they were contacted by one of the staff about whatever the topic may have been and to no longer make direct contact with the client. 

I wouldn't necessarily say it's none of your business considering that the job you hold is your bread and butter and if your coworker says something to the MTSOs client that could jeapordize the MTSO/client relationship, that COULD affect you, so I believe you have grounds to speak up.

I am a small MTSO that has two part-time IC's and can only pay them 0.85 cpl to 0.9 but because of the account they can make $45 an hour.  Again, I stress to me it is what I can make an hour.  But it is a psych account, I pick up tapes, meet the gals, and then they have 3 days to do the reports which are long, 10-12 pages but I developed so many templates that they can do them about 60 to 75 minutes.  They E-mail to me and I E-mail the reports to the docs.  We pick up on Thurs, and they have to have to me by 10 on Tues.  My other accounts they sometimes help me with but again I can only pay .85 to 9.  Again though they can make $25 an hour which I don't feel is bad pay.  I just cannot charge the docs more than I do at 11.5 to 12 cpl.  They pay on time, never a bounced check and appreciate what we do so I feel we all benefit.   Also they have been loyal to me and my psych account has been with me for over 16 years.   See what you make per hour. 

That is my Saturday 2 cents worth for the day.  If any typo's cannot find my glasses so sorry if there are.   Patti