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Serving Over 20,000 US Medical Transcriptionists

Since the poster below didn't really answer your questions, I'll try...

Posted By: Dazey on 2008-08-09
In Reply to: No Experience jobs/Deciding to go 2 school. - Layla

While I agree that things are being done to try to do away with transcription eventually, I think that hope is a long way off. Here goes:

1. A lot of work is being outsourced to places like India because they can do the work much, much cheaper than a US MT. Some hospitals won't all their work to be outsources, but the thought on this board generally seems to be that most don't care or don't know.

2. In order to work at home directly after school, it is highly recommended that you only attend one of the top schools. Two of them are Andrews and M-TEC.

3. Most companies, if you are an employee (not independent contractor) will provide you with all the equipment you need. You will have to have an internet connection and pay for that yourself most likely.

4. I believe the average you can expect to start is in the 6 to 8 cents a line range. How much you make depends on many other things, though. If you studied very hard and have a knack for MT you will do much better.

Hope that helps a little. But just remember...yes, working at home is a nice benefit for some, but there is a con for every pro to doing this.


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More IC questions from different poster. Sm please

I've been an IC for about 6 years now and always worked part-time with a 24-hour TAT.  Recently, because my husband was laid off, I took a "full-time" job as an IC but they required an eight hour day, Tues-Sat, minimum 1200 lines/day, which I did verbally and in email agree to.  Because I'm an IC they haven't asked that I set a specific schedule other than which days, though they wanted it known when I'll work for the most part and want to me work in four hour chunks.  My question is, how much freedom do you think I have as an IC in this framework, re hours per day/how many hours at a time?  I usually get in about 1500 lines a day in 8 hours, which by the sounds of the emails I get addressed to everyone where they're not happy with production, seems a pretty good line count with them.  I don't always want to work in four-hour chunks, though usually do, just don't want to "have" to.  The only contract I actually signed was for rate of pay.  I know technically they can't tell me when to work in the day, but based on what I had agreed to, how much room do I have to maneuver?  Also, what about time off?  With my other companies I've always just given plenty of notice and never had a problem getting the time off that I wanted.  I have a feeling though that I'm the only IC that works for them or one of few because there's definitely an "employee" kind of feel with things like scheduled "mandatory" conference calls, etc.  Any thoughts appreciated.


Answer to your questions
I am sorry I don't have time to answer your questions in detail, but the most reliable source and largest supporter of farmed animals is farmusa.org.  Go to their site and click on links.  There you will find all the answers to all your questions.  Thanks so much for wanting to be informed, that is all that is neccessary in some cases to allow you to switch to a compasionate way of eating by eliminating meat from your diet.  Wish you the very best and spread the word once you see for yourself. 
Could you please answer some questions? (sm)
Did you have a learning curve with this keyboard?  I was reading about it yesterday.  I understand the home, page up, page down, etc. keys are on the left-hand side of the keyboard.  That would make for some serious re-learning on my part!  How have you coped?  Thanks to both of you in advance
In answer to some of your questions...sm

How did you get your accounts and what line rate did you start with? Also do you pick up and drop off? Who do you speak with (Doctor or office manager) when you have a question about dictation?  What is your normal TAT?


--------------------------------


Pounded the pavement 12 years ago, introduced myself in medical buildings/offices that I chose to walk into, handing them my business card, spending a few minutes with them, giving a resume if requested, showed a little of my personality, asked for their business cards, followed up with them with a phone call.  I did this once a week, a different medical building in my area(s).  I started charging at 12 CPL.....never upped them until this year.  They so appreciated that.  I pick up and deliver and also supply plain white paper if they request the work be printed on that versus their letterhead.  I also never charge for just one word on a line, no matter how long that one word might be, and I give them free 5-line headers as it's only 2 Keystrokes for me.  (Most docs like to see something for *free*).  I spoke originally directly with the doctors and some of them I still do talk with them, but many times I just deal with the office staff.  I rarely have to call though.


Hope that helps and good luck to you. 


Let me see if I can answer some of your questions.

Let me first tell you about my background.  I've been an MT for 15 years and QA for 7 years.  I have also worked as a supervisor of a MT department in a large inner city hospital.  I went to a business college and enrolled in their newly established MT program and it was awful.  I paid nearly $5000 for my "education" in 1992.  Fortunately, I lucked out and was able to get a p.r.n. MT position with a local hospital and one of the instructors at my school worked at the hospital.  She became my mentor at school and on the job.  I learned more on the job than I did from the school.  I started out making $7.86 an hour!  It seems like peanuts now, but I took it and ran with it.  Best thing I ever did.  I am a firm believer that every newly graduated MT simply MUST work in an office for at least the first year.  You learn so much from other, more experienced MTs.  You develop a trained ear by having someone else with experience listen and tell you what you should be hearing. 


I owe my career to Martha, Jane, Sherri, and Helen.  They are all retired now, but they were MTs back when they used typewriters and recording belts!  They were my mentors in the beginning and everything they taught me is still with me today!


what type of school is nec.? Personally, I feel that you can take a medical terminology course, anatomy and physiology I and II, and English at your local community college and that is a good start.  I don't feel like any of the online schools out there really prepare anyone for the real world of transcription and their tuition is outrageous!  You can go to a community college for half of what you pay some of those "business" or "career" colleges.


is school required? Those courses I listed should be required.

what is an apprenticeship? can i work as an apprentice and get paid? I think an apprenticeship is an excellent idea.  After you completed the necessary course work, on-the-job experience is the next step in the learning process and an essential step.  As far as being paid, there are companies out there that pay a minimal line rate (usually 5 or 6 cpl) to newbie MTs who are still learning.  Even if you don't get paid, it's still excellent training and education.


can i work at home straight out of school or do i have to work at an office or hospital first?  Unfortunately, you can work from home right out of school, but I don't recommend it.  Like I said above, there is a gigantic learning curve the first year or two out of school.  And even after 15 years on the job, there is still a little bit of a learning curve.  For at least the first year, you need to be in an office with other experienced MTs.


 


There's no one answer to any of your questions. sm
Some companies might want you to have experience in QA; others might not. Either way, they'll want to know that your experience in transcribing covers the range of whatever kind of work you'd be checking, and that the quality of your own work is high.

Some companies might expect you to transcribe and do QA if the volume of work you'd be checking isn't enough to justify having you do nothing but QA.

If you're thinking of advancement within your own company, check with your supervisor about these things. If you're thinking of applying for a job with another company, hopefully the job description will indicate what the requirements are and whether it's full-time QA or would also involve transcribing. If not, you can ask during your interview.

Oh, and same with regard to pay. Some companies pay QA people an hourly wage, some pay "production" rates. Again, you just have to ask when you're applying for the job if the job posting doesn't tell you this.
An update and to answer some of these questions...
The account is psychiatry. The doctor speaks clearly, no big words. I scored her second one at negative 42%. She had no blanks and guessed at everything. Did not read over to see if anything made sense at all, so many sentences were completely OUT OF WACK. I am not able to speak to the MT directly, my boss does that. I have not sent the scores in/back yet. I would like to first speak with my boss on this, as I have no idea what to do about it. There were 8 reports, she did 4 of them, so obviously, I am typing the other 4 (THANK GOD). I come across A LOT of newbies and they do great and have a lot of potential, but this MT, to me, just seems lazy and unwilling to try. I see no potential here whatsoever. She is getting English words as well as medical words wrong and spelled incorrectly. I am at a loss!
what's the difference if they answer your questions or not
they're gonna be a bunch of lies anyway! 
no easy answer to some of your questions
I was lucky enough to get my first account in response to a letter I sent - one of 100+ letters sent out. I've never been successful with advertising since then. The rest of my accounts I got through word of mouth - one office likes my work, the OM is asked who she uses as far as transcription by another OM, etc. So make sure you do your very best no matter how "small" the account is - you never know. As for what to charge, that depends on your area of the country, what will that market bear? That's a hard one - need to do some snooping as far as what the "average" is. Don't want to undercut but don't want to price yourself out of the marketplace either (personal experience - I've done both while learning). As far as questions re dictations, I try to dope it out myself - I purchase a reference book for that particular specialty if I don't already have one, ask on message boards, research the reputable web sites, stand on my head and howl at the moon - anything before I resort to asking either the doctor or the OM. As a last resort, I will leave a blank and flag it with a note that I couldn't understand what was said, or whatever the problem was. I used to pick up and deliver, but ALL of my work now is via digital dictation, so I don't pick up or deliver anything - everything transferred via secure ftp. Hope that helps some.
Put your condescension away and answer the questions
I understand it might be difficult to answer the question because there isn't a difference, but try.


THE ABOVE IS THE CORRECT ANSWER TO ALL THOSE BOS QUESTIONS
Amen, Amen, AAAAmen! We could work together! Thank goodness for like minds on this topic! Now I can feel good the whole rest of the day!
Agree with poster below. I do not answer
the phone unless school or work, or maybe my mom. If the kids are home, they are able to answer their own phone calls, so I don't answer it for them, they can read the caller ID just like I can. Also, I have told my kids that just because I am at home working does not mean I am at home.
can any answer a couple if Winscribe questions?(sm)

I'm a fairly new MT and have done all my MT-ing so far with C-phones.  I am being switched to a Winscribe system.  My question is this:  Will the MTSO be able to monitor how fast or slow I'm transcribing?  I'm not trying to get away with anything.  It's just that I've read horror stories from some MTs on certain platforms where the MTSO can see (and calls) whenever they're "off the system" (bathroom breaks, looking up a word, legitimate coffee-breaks) etc.  I work as an IC and have a window in which to get my work done rather than a set number of hours.  What I'm wondering is if the MTSO, with this new system, will now be able to "see" if I'm not typing every single minute.  TIA


I agree with you. If a recruiter cannot answer your questions and you sm
are not satisfied, then you should move on to the next interview. I try diligently to have all the answers before I advertise for a position because I know what it is like being an MT and looking for work.

One thing I must say though is this, sometimes we try and still it is hard to pinpoint all the issues (and I know I try) . I know in my case there are different departments and while I do ask all the necessary questions, there are conflicts in the answers. I do my best to pull the answers from the managers prior to advertising for a job opening and believe me, if I can't do it, no one can. I understand what you are saying, but all of us are not alike. Some of us work very hard to think of anything you could possibly ask.

Now, if you have a recruiter that has never been an MT, they might not approach things like those of us who have been MTs and QA people in our career.

Just keep your chin up and stay firm in what you want and don't back off on it.
The links inside may help answer some of your questions:
You might wan to check out the CMT Candidate Guide: http://www.aamt.org/scriptcontent/Downloads/CMTCandidateGuide.pdf

To paraphrase from the CMT guide regarding retakes of the exam: If a candidate fails and wishes to retake the CMT exam, they must wait until 6 months have passed to re-apply to AAMT. There is no limit to the number of times a candidate may
retake the exam (it just cannot be taken more than twice per year). The registration fee is charged each time the exam is taken.

You can also check here for more info on the exam and answers to FAQ. http://www.aamt.org/scriptcontent/chub.cfm

You might also want to check out the CMT Review Guide, available from the AAMT: http://www.aamt.org/source/Orders/index.cfm?section=Orders&task=3&CATEGORY=INV%2DPRO&PRODUCT_TYPE=SALES&SKU=STED%5FCMTREV&DESCRIPTION=&FindSpec=&CFTOKEN=65179116&continue=1&SEARCH_TYPE=find&StartRow=11&PageNum=2

Good luck! :)

They did answer the questions. Then got swore at and had people

NumbersUSA has done their homework on this issue. If you have questions, ask them. They will answer
tell you exactly how their petition is bound legally. NumbersUSA has made HUGE differences in curtailing illegal immigration.  They are really a great group of people.
Keyboard Kelly - Many thanks for taking the time to answer all my questions.

I really do appreciate it. 


DixieKaye



I'll try to answer
Her brother lives over 3000 miles a way and doesn't have enough room in his home, plus his wife would forbid it. All her parents have is around $1450/month in Medicare of which about one half goes to medical expenses not covered by Medicare (i.e. Walgreens incontinence supplies), her father's cigarettes (he refuses to even cut back to under 8 cartons a month), and outstanding medical bills that are being paid off slowly (she handles that). She tried to find transportion but all that's available is out-of-pocket at $25 one way, she she has to do it and it's costing her money. They don't qualify for nursing care.

She's just at a point that she's ready to have herself admitted to a psych unit permanently, just to get away from them both. She hasn't loved either one of them for years, and is now slowly growing to hate them both for doing this to her ("Would you make us live in the street?").

My heart goes out to her. We talk on the phone ever day.
I'll try to answer
I have absolutely no idea. On the surface of it, it seems like companies have ways to reduce our line count and therefore what we are paid. I can't think of another reason.

I know from using Sylcount that it will count out just slightly higher than Word. I have use MTWorld and it is the same way. Slight being 10 to 50 characters and I have not found a reason for that discrepancy either.

I am not aware if Word counts punctuation as part of the characters or characters with spaces count. I have a feeling that they don't, but I have not seen anything about it, frankly, just a sense of it.

I am about to launch into a job where we are using ExText and the idea that it is not accurate worries me since the pay is on 37 characters strict, no spaces and I have my trepidations about this to start with because the pay is 6 cents for that and up to 6.5 for a differential. I can't really figure out whether that is good or bad.
Wow! I'm sure the orginal poster didn't mean it.
Seriously, sounds like this post is a bit out of control. I am so sorry for the original poster, and didn't answer as I am brainless with computers and lose stuff all the time. I think that's why she didn't get a lot of answers - most of us who use them know little about the mechanics!!  As for her choice of words, I think you are totally overreacting. I understand what you're saying, and I, too, have known those who have committed suicide - by hanging and by shooting and by drugs and by auto - it doesn't bother me one hoot if someone makes reference to shooting themselves in obvious jest. I honestly sincerely think maybe you need to get some help if something like a post that is obvously in fun makes you want to attack. You are also trying to share your story - obviously have a lot on your heart. I do not mean this meanly at all. Written words are so hard to interpret. But I'm trying to kindly say that things this innocuous should not cause you such pain. I think maybe you should talk to someone in real life about it.
I don't think you'll ever get an accurate answer

There are so many individual factors that can be good or bad for one person and not another.  You'll see good and bad on every single company out there, because you just can't please everyone!  But, what I do to try to keep it in perspective is just try to avoid the companies which you see the most "bad" comments about.


That may not be really accurate though, now that I think about it, because I worked for Spheris for many years and I was very happy with them.  And, you know, I'm sure, that Spheris gets slammed big-time on this board.  So, to each his own, I suppose!


No problem--I'll answer it!

Because where we live, it is a very cold climate and I'm not crazy about having to take a doggie outside to go to the bathroom.  I've had other dogs in my life who never went outside either, and they just used their little potty pads to do their business.  It may sound 'gross' to some, but if they are small dogs like my min-dach is, they don't "go" very much, so as soon as they do, you just throw away the potty pad and put out another and you're done and you never had to leave your house.  I realize it sounds a bit "lazy" on my part.


Another reason would be that I have had inside dogs before who did go out into the yard and then brought FLEAS back into my house.  That was a nightmare not to mention expensive. I realize there is medicine you can give your dog to keep them from getting fleas, but it is expensive and I'm not crazy about the chemical part of the medicine.


Then, another reason why I don't really want my dog to go outside.....Dachsunds are known to love to dig outdoors in the dirt/grass.  Yuck.


I just want him to stay in the house with me and never go outside! :)


I didn't realize you are the thread poster ...
Did you meet the criteria set for the bonus? If you did, seek a legal remedy.

If you didn't, go on about your business.

If you believe you are owed a bonus, and it is not paid when it is supposed to be paid, then they are in arrears to you.

I personally wouldn't give that company a 2nd opportunity to fail to pay. I would quit and seek legal counsel.

Good luck.
That didn't answer my question.. sm

Who posted that about keeping her family in our prayers on the board?  I realize her family let the poster know.   I am asking WHO posted the message to this board, I asked was it ADMIN..


 


xx


That didn't answer the question

Is that because you've been fired yourself?


still didn't answer the question -nm
.
You didn't answer my question.
x
I don't think you'll get a good answer from the info...
you provided. It varies too much from location to location.

I've seen some MTs on here that say inhouse in their area make less than $10 an hour. Our local starts newbies (providing they pass the tests) at $16.79 an hour.
It was a joke. The poster didn't ask anyone to actually do those things. If you can't catch
x
Just realized I didn't answer your question. SM
You enter the phone numbers the same way - star-99 (*99), put in the number - if it's long distance don't forget the 1- and then press the number key (#).
Obviously, Heather didn't - but I'll take
I will always LOVE the Beatles.  I LOVE YOU - YEA, YEA, YEA!
Thanks. I'll look again, didn't see that cheap
before. 
Since I didn't get any answers, I'll re-word! sm
I am looking for an LD company that will cover MTs usage. Also, really want to hear from people who have had their service for a considerable period of time without problems.
You'll notice this person didn't sign their name --fishy??? nm
x
OK, I misunderstood. Didn't know there was another way. I'll check out Google Desktop. Thanks.
`
Meditech questions and Cerner questions. Any input is appreciated. SM

I just recently went back to work in the office at a local hospital. We type in both Meditech and Cerner, depending on what you are typing, i.e. Medical Records reports versus Radiology.  We are currently typing blindly in Meditech, meaning we do not have access to our line counts and must depend on management to give us our totals.  In Cerner, we are able to run a line count report and print out a hard copy of our line counts at the end of the day.

We are finding that 800 lines in Cerner equals about 500 lines in Meditech.  We are not paid per line nor do we have an incentive plan, but we have a new HIM Director who would like to institute an incentive plan and the administrator over our department has laid down the law and decreed that all transcriptionists not making minimum in the department will be written up.  Problem is according to Meditech line totals that we have been given, that would be about half the department.

The transcription supervisor has taken our concerns to the new director who told the MT Supervisor to hold off on writing people and has taken home all the line counts from the last month and she is going over them with a fine tooth comb this weekend.

I am not a very trusting soul by nature, so I am doing a little research on my own.  I've been in this business for about 15 years.  I started out in a hospital and have worked for a few services at home and am now back in the hospital setting.  So I know a few things about line count and I consider myself to be pretty well informed on trends and technology in the industry.   I would like to walk into our next department meeting armed with as much knowledge as possible.  So I have come up with some questions that I would like some fellow MTs to answer, give opinions, and maybe even direct me to websites or individuals who could give me a better understanding of Meditech and Cerner.  Here are my questions:

 


  1. Is it possible for an MT to have access to her line count in Meditech or is strictly a management function?  Any MTs that work in Meditech on this board, do you currently have access to your line counts and if so, how do you check them?  Is it an option on the main menu after you log into Meditech?

  2. How is a line defined in Meditech?  (i.e. 65 cpl, with spaces, without spaces)

  3. How is a line defined in Cerner?

  4. What abbreviation Expanders work with both Meditech and Cerner?

  5. Examples of incentive plans (if anyone would like to share that with me that would be great, if not I completely understand).

  6. Measuring productivity by minutes of dictation versus typed lines.


    1. What would be the minimum minutes required for an 8-hour day?

    2. How would one structure an incentive program based on minutes?

I was thinking of presenting the idea that we keep track of productivity using minutes instead of lines since there is such a discrepancy in Meditech.  I also worry that if an incentive plan is put into place and we are still typing blind into Meditech, what's to keep management from shaving off a few lines here and there?


Feel free to email me or post here any responses.  Either is fine.  I really appreciate any input, comments, or just plain old supportive posts would be nice too! 




Good one. An anonymous poster blows another anonymous poster's head off. Great win for MQ?

I guess that is a small pleasure for those of you who have lowered your expectations for the company you work for. 


 


Bet you're married to a fat bald guy too. 


It'll be the most expensive magazine subscription you'll ever get! No point in joining. nm
s
I'll go! I'll go!! I won't take hormones and will be ready to defend your honor :) n/m
.
No. It'll be the most expensive magazine subscription you'll ever get, and it's unnecessary
s
You'll get used to it. It is keeping the right leg propped up at the same time that'll be the
When I broke my ankle, I was just grateful it wasn't the hands. Without our hands we'd be totally screwed.

I broke my right ankle slipping on ice and was lucky to have gloves on because the palm of the glove was totally torn up and my hand was okay.

Good luck and be sure to do your exercises when it is time.
A simple google search will give you your answer...I'd give you the answer,
but how would that help you learn to research on your own...and I'm in a rush to get to the next post. 
Well of course we know that now. Back then we didn't because he didn't allow unfettered access.
c
right we children didn't tattle to the administrator did we. BTW, didn't you think we were &#
because some half-witted idiot said everyone was jealous because some other anonymous poster said they were going to be a doctor. Didn't they call it doctor envy. Oh yeah, that was all about you wasn't it busy-body MT. You with your degree and premed but yet you still post here and acuse others of jealously. I dunno but you and dano seem so close, I can't put my finger on it but I would say you could be computer clones. Jealous indeed. Children indeed. I think you are blowing your covers) dano and busy body MT. This whole "jealously" thing makes me think that you may be one and the same poster.
I didn't go into labor until 2.5 weeks later, so it didn't work. Sorry!...nm
x
It'll happen. You'll find your fit.
You might have to kiss a few frogs first, though.
Oh she'll spice it up alright, she'll be
placing hidden cameras in the other ladies' dressing rooms! LOL!
continue your goal; he'll/they'll get used to it/over it
nm
I'll vent and I'll sign my name sm
I have two IC contracts right now. I recently went back to a job I had quit earlier in the year to work for the other company I am still working for.

The newer job has 80% ESLs. I transcribe OP notes primarily and I can fill in other work types as the opportunity arises. I am frustrated with this particular situation. After 6 months, I am making less money and working longer hours. I am past the learning curve and I should be doing better, at least in the number of hours I am spending doing the job. We have run out of work for 24 hrs at a time at least 5 or 6 times since December 1, and in November it was more than that. I have a friend who worked for this company as well and she was having similar difficulties. The only thing that we can figure is that they are shorting us line count some way, because after 6 months at it, it should be easier/faster/more money, but it is less and less every single pay period. It is not a nice thing to accuse a company of doing, but it SEEMS that way to us. I am fed up with being expected to type every single OP note that comes in 24/7 and meeting the 6 hr TAT for them on weekends, evenings, holidays, wee hours of the morning...

I took back a job I held for 2-1/2 yrs. The team leader has changed and this gal thinks that I should be on call 24/7 for whenever she has work. I might have some at 7 a.m., or perhaps not until 6 p.m. or later. I can't plan my personal life and between these two IC situations, I find that I am not eating on a daily basis, not showering on a daily basis and not sleeping more than 3 or 4 hours at a time. I have lost weight and I don't feel very well. I woke up today with a rip roaring head cold (my first in nearly 8 yrs) and it has already moved to bronchitis and I am expecting pneumonia by the weekend because I develop it very easily. I already have deep pain in my back.

Yes, I should call in sick tomorrow, but I really can't take the fallout. The job I took back I am covering for another gal who wanted vacation over the holidays and if I have to call in sick, the team leader will call me and pitch a fit about how this is my responsibility. It IS my responsibility, I did say I would do it, and I will do it, despite being quite ill. In the past, when I worked for this company, they would not allow me to call in sick for a "cold" without a doctor's note. I worked through many illnesses with them and only called in sick when I developed West Nile Fever and while I was sick for over a month, I only called for my last 12 reports one day when I could no longer see the computer screen because my head hurt.

The problem is that yes, many MTs lack work ethic. They don't take their responsibility seriously. This is not a work as you please career, not even for an IC. I can see the MTSO's point of view, I truly can. Like finding experienced, reliable and capable MTs, for the MTs who are these things, finding a company will treat you like a human being is equally difficult. I sit here, feeling lousy and like I am an utter slave labor with no consideration whatsoever. I know that my work needs to be done, but when I am this sick it is better that someone else do it for the sake of the work, for accuracy and for speed of getting it out. I know that I am needed, but to be the MT these companies need me to be, I also need to look after my own health.

I will also mention that when I have asked for vacation, I have been approved for the time, but the MTSO queues up my work and calls me then I am not on the system getting it done. I have told them I had been approved for time off, but the MTSO didn't schedule anyone to cover for me and I am told to get on work, vacation or no, if I want to keep my job.

Thus, I work 24/7/365 and have for years. I work sick, I work when I am in pain (I have an AI disorder), I work exhausted from staying up all night covering for others who are allowed to call in sick and have vacations when I can't have either. I work having no health insurance and not being able to afford the $125 a month to buy some with a high copay so I can see a doctor. I work without breaks for breakfast, lunch or dinner and I sometimes come close to having an accident because if I leave my desk to go to the little girls' room I get nasty calls about where I am at and what I am doing.

Many MTs are mistreated, and I am one of them.
sorry I didn't have time to thank you, but I didn't forget!!