Should I say something to my supe?
Posted By: kyradmt on 2005-09-22
In Reply to:
I just got someone's report they transcribed with the header typed as follows:
CT OF THE CHEST WITH CONTRAST @ 2:00 A.M. 9/22/05
I've never seen the @ symbol used this way! Clever, yes, but appropriate? I don't want to get someone in trouble but I'm wondering if I should tell my supe? Account is not the strictest with punctuation, but this just really floored me! Should I just mind my own damn business?
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My supe puts NOTHING in an email
other than her little account update. She will NOT respond to an email (nothing in writing) to any questions at all -- she picks up the phone and calls. I have sent her several emails with concerns -- NO RESPONSE -- but my phone will ring at home -- I guess I will start recording my phone conversations with her !!!
I have asked for a LONG TIME about my account "going bye bye", and because the work was no longer there. Only this week did she say that it had gone to VR -- she would not put that in writing, or even hint that the account was going by the way, and believe me, I have asked her where the work has gone. When you have been on an account for a long time, an MT knows when the works "dries up." Doesn't she?
So basically, the supe's responsibilities are to email account updates 2 or 3 times a day, beg for the MT to take on ANOTHER new account that she has been handed down to her team (to slow the MT down), beg for the MT to work WHEN SHE NEEDS YOU (not when you were scheduled to work -- because the overseas MT's was not going to work that day and she needs you, or ASR equipment was down), be team cheerleader in an email occasionally when you have made HER look good, take care of the little kids they have at home with them. That pretty well describes the supe on my team.
Did try - it caused my supe to giggle :{ NM
.
Your supe sounds like ours! (Except ours ain't married). (sm)
Ours is a pathological liar, and an outright head case. up and down like a yo-yo, so I think she should get her meds readjusted! And just like yours, ours goes and tells supposedly *confidential* things about other employees. When that gets boring, she lies. Boy, does she LIE! But even though some have been the types of lies that should have gotten her fired, she is still there. Yet if we so much as come in to work 5 min. late, she's ready to have us sacked. Never mind that she comes in late, takes 2 hr. lunches, and leaves 1-2 hrs. early! She sits in her office all day with the door shut and does NOTHING but surf the internet, and then has the gall to actually SCREAM at us if we fall behind in our line counts.
Why was she hired, you ask? Because HER supervisor is just as much of a jerk-off as she is. So of course she has to hire someone even more pathetic, so she doesn't look bad. Its all about image. Make that next Lexus payment, but never mind not being an ethical person. Management at that place is so corrupt, you'd think our establishment was a 3rd World country, or something.
I talked to my supe and she said the same thing.
She then said that some people can make 1800 lines a day on that account so it can be done but I guess not by me. I have to work from 5 a.m. to 5 p.m. to get it all in and I do not want to have to work like that. Too much computer time makes me cranky.
Usually bonuses are not under a supe's control
Employee Relations or your supe, I imagine. SM
Sorry, but I'm not going to give out any names/emails/phone on this forum. You must have some contact information, I'd imagine.
I send my nat'l supe/family sweets
My private offices get a beautiful basket of food every winter holiday season and my supervisor at a national I moonlight for on weekends gets a gift to the home with sweets for the family/kids.....
same supe 5 years, help desk always decent
5000 employees here in the U.S. and 500+ accounts. Never had a bad experience with help desk; treat them decent, they will return decent. Several supervisors have ran same accounts for years. With a huge company like this there will always be some disgruntled employees. Pros and cons to all companies....I left twice to 2 other companies and returned.
Email your supe to make sure they activated your work pool
I had this happen at another company. The supe had failed to add any accounts to my work pool.
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